Maid Brigade of San Antonio

House Cleaning, Carpet Cleaning, Moving Companies,

About us

For over 30 years our clients have trusted their homes to Maid Brigade. And so can you. We deliver high quality, green cleaning services. We respect your privacy, your property, and your time. Trust Maid Brigade for all your housecleaning needs. Why trust us? Our house cleaning professionals are background checked, insured, bonded and continuously trained. We pride ourselves on providing dependable, trusted, consistent level of professional cleaning. Maid Brigade's house cleaning teams provide you with reliable service, consistent and timely cleanings. and flexible scheduling. Call us today and let us get your home sparkling clean, the healthy green way.

Business highlights

20 years of trusted experience

Services we offer

Cleaning - House, Deep & Special, Regular, & Move In & Move Out

Services we don't offer

Outdoor window cleaning, carpet shampooing, weekend, & night cleanings

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.2260 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
20%
3
12%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 101-125 of 260 reviews

Gregory T.
07/2022
5.0
house cleaning
  + -1 more
They were great. Still using them.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronnie C.
07/2022
5.0
house cleaning
  + -1 more
On time, Good work, efficient
Description of Work: House cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Marilyn B.
07/2022
4.0
house cleaning
  + -1 more
Just fine 🙂
Description of Work: Just light housekeeping. One bathroom, kitchen,vacuum, dust in small areas.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen T.
07/2022
2.0
house cleaning
  + -1 more
They scratched up my stove.
Description of Work: Spring Cleaning
Rating CategoryRating out of 5

Connie C.
03/2019
5.0
house cleaning
  + -1 more
I like them.
Description of Work: They clean my house once a week for the last 6-7 years. .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jemmel F.
02/2019
5.0
house cleaning
  + -1 more
Great service!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jacquelyn B.
01/2015
5.0
house cleaning
  + -1 more
They were wonderful. Scheduling was very easy. They sent a crew of 3 and they were very professional and had their own equipment. They accomplished everything I asked in 1 ½ hours’ time. I was very pleased.
Description of Work: I bought a deal for $89 for 3 hours of housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Maid Brigade of San Antonio
Thank you so much for your review. We really appreciate you took the time to write about our service. I am very happy to hear we have met your expectations and I hope to continue working as a team to comply every request you may have. Thanks again Jose F. (Owner)

geoff K.
12/2014
5.0
house cleaning
  + -1 more
It went very well. The company communicates really well. All of the staff were very courteous and very professional. The company accommodated our schedule and arrived on time. They were excellent.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maid Brigade of San Antonio
Thank you for you review. We look forward to serve you again in the future. Best Regards Jose Flores (owner)

Jack H.
12/2014
5.0
house cleaning
  + -1 more
Maid Brigade would have A rating in all categories.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of San Antonio
Thank you for your review its very important for us. Please call our office if you need any additional assistance. Regards Jose F. (Owner)

Elvira B.
11/2014
5.0
house cleaning
  + -1 more
I am currently unemployed. If I wasn't I would be calling them back.
Description of Work: It was a deal for $79 for 3 hours of housecleaning. Cleaned 2 bathrooms, kitchen and living room;

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Maid Brigade of San Antonio
Thank you for you Review. I hope everything goes well. Let us know if we can serve you in the future; we would love to have you as a regular customer. Best Regards Jose F. (Owner)

kareem K.
11/2014
5.0
house cleaning
  + -1 more
They are good. I have been using them for one year now. I don’t have any problems with them. They are always on time and always do a good job. They send 2-4 cleaners out each time that they come. The cleaners are excellent.
Description of Work: They come once a month to clean the house. The house is 4000 Sq. Ft.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Maid Brigade of San Antonio
Thank you for your Review. We are very please to have you as a regular customer. We are always trying to improve our service and quality. Let us know if there's anything else we can do for you. Best Regards Jose F. (Owner)

Nancy E.
11/2014
5.0
house cleaning
  + -1 more
They were wonderful. They sent 2 cleaners out to do the job. The woman in charge was very pleasant and very professional.
Description of Work: It was a deal for $79 for 3 hours of housecleaning. They cleaned the entire home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of San Antonio
Thank you for your Review. We would love to have you as a Regular Customer. Please give us a Call to work a customize quote for your home. Thank you for your business. Jose F. (Owner)

Daniel C.
11/2014
4.0
house cleaning
  + -1 more
The price was good and they did a generalized cleaning. They sent 3 cleaners out to do the job. The cleaners were okay and professional.
Description of Work: It was a deal for $79 for 3 hours of housecleaning. They cleaned the bathrooms and kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Response from Maid Brigade of San Antonio
Hello [member name removed]. We appreciate your comments. Please let us know if there is anything we can do to improve our service and get A's from you next time. We take all our customer's reviews very serious and we are always open to find ways to improve our service. We hope to have you as a customer again in the future. Best Regards Jose Flores (owner)

Sheila K.
11/2014
4.0
house cleaning
  + -1 more
It has been acceptable for the service that we get. Their quality is not consistent and they are not always as thorough. One time of the girls had a tooth ache and she was extremely distracted. We have used them on and off for about 3 years now. They usually send out 2-3 cleaners to do the job. They are always very responsive and they are easy to contact. They call us a day ahead to remind us when they will be coming and they are always in the window of the time they give us for when they will show up.
Description of Work: They come out twice a month to do the housecleaning. They clean the entire house which is 2400 sq. ft.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of San Antonio
Thank you for your review and comments We will make sure we address any issue with any of the teams working at your home to ensure the best service always. Best Regards Jose F. (Owner)

Holly P.
11/2014
5.0
house cleaning
  + -1 more
They are great. We have been using them for about 2 years now.
Description of Work: They come routinely and do the housecleaning. The clean the majority of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of San Antonio
Thank you for your comments, we really appreciated. Please let us know if there is anything we can do to improve our service. Best Regards Jose F. (Owner)

Vikki L.
11/2014
5.0
house cleaning
  + -1 more
It was fine. I thought the quality and price were excellent. I did not sign up with them for a long term basis because I think their regular services are more than what I want to spend. They were on time and responsive. They sent 2-3 cleaners out to do the job.
Description of Work: It was a deal for $79 for 3 hours of housecleaning. They cleaned the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Maid Brigade of San Antonio
Hello [Removed member's name] Thank you for your review, I'm glad you like our service. If you still interested in regular service, please give us a call and I'm sure we can work something out to fit your expectations. We hope to serve you again in the future. Best Regards Jose Flores (Business Owner)

Ted J.
10/2014
3.0
house cleaning
  + -1 more
I had three housecleaners come to my home. The cleaning was not a deep cleaning. They were at my home for an hour and a half.
Description of Work: I purchased a Big Deal for $79 for 3 Hours of Housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Response from Maid Brigade of San Antonio
Thank you for your review, we really appreciate your feedback on this matter. We are working to improve our service, please call our office and we will work to full fill your expectations. Best Regards

Amy B.
10/2014
4.0
house cleaning
  + -1 more
Did a good job. I was pleased.
Description of Work: Cleaned the house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Response from Maid Brigade of San Antonio
Thank you for your review its very important for us to know how we are doing and how can we improve por services. Please call our office if you need any additional assistance. Regards

James O.
10/2014
5.0
house cleaning
  + -1 more
The certificate was purchased as a gift for my elderly parents, and they have been raving about the great service and professionalism of the ladies that came to "make their home beautiful".
Description of Work: Cleaned all parts of my parents apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Maid Brigade of San Antonio
Thank you for your review its very important for us to know how we are doing and how can we improve our services. Please call our office if you need any additional assistance. Regards

Susan G.
09/2014
5.0
house cleaning
  + -1 more
I bought the deal for my daughter-in-law who was having a party at her house. She said they showed up on time and did an excellent job thoroughly cleaning. It was easy to schedule with them and they went straight to work upon arrival. We would surly use them again.
Description of Work: Cleaned for a party

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Maid Brigade of San Antonio
Thank you for your review its very important for us to know how we are doing and how can we improve our services. Please call our office if you need any additional assistance. Regards

Karen R.
03/2013
4.0
house cleaning
  + -1 more
I liked that I called and could get a quick appointment. The "maid" arrived on time and went right to work. She didn't clean as throughly as I would have liked. Shewas done in a shorter time than was quoted me and the price was about 10.00 more than the quote.
Description of Work: I Cleaning and mopping of kitchen, dining room, bathroom, and living room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$120

Response from Maid Brigade of San Antonio
We have searched records for the last five years and cannot find ever having done a cleaning for a Member, or a cleaning at 4322 Tallulah in San Antonio. Unless it was under a different name and address, we do not think it was our company that serviced this house.

Laura P.
02/2013
3.0
house cleaning
  + -1 more
I used this company for about 5 yrs. at first, they were wonderful. I had the same team every week with occasional rotation to a different team. Then about a yr ago, i was getting a different team every week. The quality of the cleaning was still good, but the maids were careless. There were breakages every couple months. They broke an expensive lamp, and I had the hardest time getting them to pay for it even though they are bonded and insured. Then they started just shoving things around while dusting instead of picking them up so they wouldn't break anything. This scratched the furniture. I finally got fed up the last time they broke something. Their office never called me back about paying for the breakage. They just sent me my key in the mail when I left a message that I was canceling.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$85

Response from Maid Brigade of San Antonio
I appreciate the opportunity to respond to the concern. The cost of the last cleaning is being refunded - $88.66. I apologize for the lack of communication regarding the breakage. Clearly we misunderstood the intent in the last phone message.

kareem K.
04/2012
5.0
house cleaning
  + -1 more
They were very professional. They did what they needed to do, and they got out quickly.
Description of Work: They provided housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Doris K.
03/2008
2.0
house cleaning
  + -1 more
They charged me $101 (after the first deep cleaning) for bi-weekly cleaning but their work was not very thorough. They rushed through, so even though the personnel were friendly and professional, it wasn't worth it. On the last visit, the two cleaners rushed through, finishing in 1 hour, and they had increased the price without telling me by $11. Josie left a message on my answering machine that they had made a mistake and would make it right. She said she would call me again and they would reimburse me. I never heard from her again. When vacuuming and mopping, they didn't bother to get into corners; didn't even move kitchen chairs to sweep under the table or mop under the table??? Shame on me for even using them more than once. I thought maybe I wasn't communicating clearly and tried them a few more times. My mistake; they overcharge and underclean!
Description of Work: I tried this firm several times because there were some things I liked about them initially. They were expensive and start out with a deep cleaning which is about $200. Then if you book every two weeks you can get the price down somewhat. A crew of two people come and clean the bathrooms, vacuum, dust and mop, and not very well.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$112

DIANE H.
07/2006
3.0
house cleaning
  + -1 more
Save your money. Way overpriced and many things missed in the cleaning.
Description of Work: Whole house cleaning. Standard dusting, vacuuming, etc.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$156

Contact information

9906 San Pedro Ave, San Antonio, TX 78216

http://sanantonio.maidbrigade.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Moving Companies,
General Remodeling

FAQ

Maid Brigade of San Antonio is currently rated 4.2 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Maid Brigade of San Antonio accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid Brigade of San Antonio offers free project estimates.
Yes, Maid Brigade of San Antonio offers eco-friendly accreditations.
No, Maid Brigade of San Antonio does not offer a senior discount.
No, Maid Brigade of San Antonio does not offer emergency services.
Yes, Maid Brigade of San Antonio offers warranties.
Maid Brigade of San Antonio offers the following services: Cleaning - House, Deep & Special, Regular, & Move In & Move Out
Outdoor window cleaning, carpet shampooing, weekend, & night cleanings

Contact information

9906 San Pedro Ave, San Antonio, TX 78216

http://sanantonio.maidbrigade.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM