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Junk Out

Hauling, Garbage Collection, Moving Companies

About us

We service homes and businesses and can complete your junk pick up quickly so you can enjoy some extra space. Some of the services we offer include garage clean outs, appliance removal, furniture removal, our trash hauling San Antonio service and hot tub removal. We bring all the required equipment and are committed to your satisfaction. Heavy items are no match for the Junk Out Crew. Don’t risk injury by trying to move those heavy bulky items yourself. Call us instead. We can get your junk removed safely and quickly, usually the same day. Also serving Garden Ridge, Windcrest, Converse, Alamo Heights, Terrell Hills, Olmos Park, Castle Hills, Leon Valley, Shavano Park, Hollywood Park, Timberwood Park, Fair Oaks Ranch, Spring Branch & Canyon Lake, TX.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Demolition debris. Construction debris. Appliances.

Services we don't offer

Asbestos removal. Hazardous waste. Fluorescent light bulbs.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
1%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 191 reviews

Nancy S.
08/2015
1.0
hauling services
  + -1 more
unknown
Description of Work: Never returned phone calls Never sent me an email

Rating CategoryRating out of 5
responsiveness
1.0


terri N.
07/2015
5.0
hauling services
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald H.
07/2015
5.0
hauling services
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Arci O.
07/2015
4.0
hauling services
  + -1 more
unknown
Description of Work: I used Junk-Out to remove items from the garage, backyard and storage shed. They did it quickly and to my satisfaction. The only problem that I had was getting the initial appointment rescheduled. It took them a couple of weeks to return my calls. Although I wasn't happy with their response time, I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$69

Kim M.
07/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: They hauled debri from house. The charge was higher because we had then take additional items once they got here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$325

Paul W.
06/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: Hauled 5/8th of a truck full of junk and trash from my garage and second-story walk-up attic. They were punctual and completed the work in about 90 minutes. The truck was very full when they left and they did a good job taking everything I identified in one trip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$374

JAN M.
06/2015
2.0
hauling services
  + -1 more
unknown
Description of Work: He has not picked up my junk and does not answer his phone.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Gloria L.
06/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: The provider picked up furniture and other items that I no longer needed or wanted discarded. The two guys who picked up my items were most efficient and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Nancy R.
05/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: They took a small tv,wine refrigerator, printer and misc. computer accessories plus a small table. Arrived on time and worked quickly. Easy to schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$70

Karen C.
05/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: Half of my garage was over-run with cardboard. The rep came to my house, introduced himself, and proceeded to pull, chop, fold, and otherwise clear out a 10'x 10' section of my garage that I hadn't seen in years. I since have repeated and doubled the cardboard fiasco, so I will browse for a new deal that will, once again, clear my garage of my bad habit. Was very pleased with his demeanor, professionalism and cooperation. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin C.
05/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: Took away junk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Edwina W.
05/2015
5.0
hauling services
  + -1 more
.
Description of Work: hauled away junk. We were happy with their service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa D.
05/2015
2.0
garbage collection, hauling services, moving companies
  + 1 more
.
Description of Work: They never called me just showed up and I wasn't ready because they didn't make appt. The load and price wasn't for as much as I expected for price. Very disappointed. I asked them to call me and they never ha e as to date

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$75

Response from Junk Out
You purchased the Deal on February 3rd in which you were asked to choose 3 dates that would work for you for scheduling. I responded within the same day. Here is the copied and pasted exchange (via Angieslist messaging center) in which you never responded. You did not ask for a phone call, and even if you had, you did not provide a phone number with which I could call you. If you weren't prepared for pickup on the dates you chose, then I would have suggested you chose different dates in which you would have been appropriately prepared. [member's name removed]2/3/2015 Dear JUNK-OUT, I just purchased a service from your company. Please review the details below and respond within 2 business days to schedule the service. THESE ARE THE DATES/TIME OF DAY YOU CHOSE LISTED BELOW! Scheduling Member suggested dates to schedule service: Morning (AM) on 2/18/2015 Morning (AM) on 2/19/2015 Morning (AM) on 2/20/2015 Note from [member's name removed] Item Price Qty Total $69 for Junk Hauling and Removal $69.00 1 $69.00 Order Number: 1762107 Ordered On: February 3, 2015 Item ID: 362201 Member Info: [member's name removed] Rockhill (I omitted the address number and last few of zipcode for your privacy) San Antonio,TX 782 Coupon Code: Hauling-1762107-1 MY RESPONSE TO YOU, SAME DAY! JUNK-OUT2/3/2015 I have you scheduled on 2/18 at 9:00 am. Please let me know what kind of stuff we will be hauling for you and also your best contact telephone number.

Curt B.
05/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: Loaded, picked-up and hauled junk away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Lisa F.
04/2015
4.0
hauling services
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Mike F.
04/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: They cleaned out many boxes of household "junk" from our garage and did an excellent and quick job of the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Rodney R.
04/2015
5.0
hauling services
  + -1 more
It went well
Description of Work: Haul a old sofa,basketball court,& dresser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Sarah B.
04/2015
4.0
hauling services
  + -1 more
unknown
Description of Work: One person came to pick up our "trash." He came in a van, and I was afraid he would not be able to get everything in. He was very good, however, in getting everything in. At first I did not think that he looked very professional, but he really did an amazing job. I said I would not use him in the future because we do not have any "junk" anymore.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jose Y.
04/2015
5.0
hauling services
  + -1 more
Very professional
Description of Work: Removed junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

byron B.
04/2015
5.0
hauling services
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Betty M.
04/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: Loaded and hauled away a number of items. Did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jacqueline R.
04/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: They picked up a couch and double bed. I really like these folks it's nice too have help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Ken H.
04/2015
5.0
garbage collection
  + -1 more
.
Description of Work: This was a Big Deal from Angie's List and the provider promptly replied and established a convenient date to perform the service. They did everything we asked and did it well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Yenina M.
04/2015
5.0
hauling services
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra C.
04/2015
2.0
hauling services
  + -1 more
unknown
Description of Work: The office scheduler (Nicole?) was a delight to work with and went to great lengths to coordinate with my calendar. However, when the workers arrived (late) and we reviewed the scope of the project, that's where it went downhill! YES, I had a dreadful mess -- that's why I hired a service!! And, although I had contracted for extra services above the Angie's List deal I purchased, they obviously REALLY did not want to tackle that project. They did an "adequate" job on the items included in the "Big Deal" and then hemmed and hawed about the additionally-contracted service. They said the weather was too cold (understandable) and would be back in a "few days" when it warmed up to complete my request...this was on FEBRUARY 16th and I have not heard ONE WORD from them since and it's now March 31st!!! When they proved completely uninterested in earning this extra income, I went with somebody else (for MUCH LESS than the Junk Out quoted price) to perform the exact same work I had discussed with the Junk Out rep prior to their team even arriving. I did not "sugar-coat" the severity or extent of the job, but apparently the Junk Out "field team" are not prepared or interested in dealing with anything nasty or "junky." I do NOT recommend this company and will be getting any future service elsewhere!

Rating CategoryRating out of 5
value
4.0
responsiveness
3.0


Response from Junk Out
The client purchased one of our Big Deals. She informed us that the previous tenants threw several items into the swimming pool, one of which was an entire hot tub. We had agreed on a price to handle the hot tub. Our employees arrived to do the job. We were able to take care of the amount of the Big Deal. Our guys spent over 2 hours trying to fish this hot tub that was floating face down, out of the pool to no avail. In addition to being 30 degrees it was also unsafe to enter the black water. So the solution that was agreed upon was for her to drain the pool, making it easier to get the hot tub out. She agreed to call us once she had the pool drained and she was ready to reschedule. It is now March 31st and this is the first we're hearing of it. If find it funny that you didn’t mention the hot tub floating in rancid water in your review.

Contact information

6215 Franklin St #2, San Antonio, TX 78209

www.junkoutsanantonio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies

FAQ

Junk Out is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Junk Out accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Junk Out offers free project estimates.
Yes, Junk Out offers eco-friendly accreditations.
No, Junk Out does not offer a senior discount.
Yes, Junk Out offers emergency services.
No, Junk Out does not offer warranties.
Junk Out offers the following services: Demolition debris. Construction debris. Appliances.
Asbestos removal. Hazardous waste. Fluorescent light bulbs.

Contact information

6215 Franklin St #2, San Antonio, TX 78209

www.junkoutsanantonio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM