Founded 2001 • With Angi since April 2006
Service Provider ResponseGomow is a member of the BBB with an A+ rating. You stopped lawn service august 5, 2019 and reinstated February 6, 2020 and the weeds were very high at the time of service on the February 11,2020 visit. As you know, turf grass does not typically grow in February in Texas...your entire turf area was weeds at this time and we have before pictures to reflect that. Unfortunately, a yard in this condition won’t provide the best cut as the weeds will lay down when they are much higher than the mowing deck has the ability to cut. You did approve the additional charges for that day due to the condition of the yard per a call from our customer service representative. This payment for additional charges that you approved declined and after multiple attempts to process. We contacted you after your service to please update the payment preference on file you said you were waiting on a new card and wanted to cancel due to the condition of the yard. Per our policy as stated on our website we do ask that customers make us aware of any issues within (24) hours so they can be addressed in a timely manner. You can view our policies on our website. You did not make Gomow aware of any issues with your lawn condition until we reached out on March 2nd, 2020 again for payment....twenty days after your service in question. As stated above, we do have before pictures of the yard from our crews that day and to respect your privacy, we will not be posting on an online forum. I am glad we were able to resolve and compensate you for the plants/mint that were damaged. Without proper dividing lines separating the landscape beds from the turf, it was challenging to for our crews to decipher plants/mint during your service May 22nd 2019.
Service Provider ResponseThank you for the great feedback! We look forward to servicing you for many years in the future! GOMOW.COM TEAM
Service Provider Response[removed member name], Thank you for the positive feedback...here's to another great year in 2015!
Service Provider ResponseThank you for the feedback. At GoMow, the safety and security of pets during all service visits is our number one priority. On the rare occasion that we have feedback about a customers experience that is less than satisfactory, the issue is escalated immediately to the crew supervisor and the feedback is noted in the customers account. We would like the opportunity to earn you back as a customer. Please contact at our office M-F/9-5 and your first service back with us will be at no charge!
With over 25 years of lawn and yard, landscaping experience, we are here to help make your lawn beautiful and keep it beautiful
We are family owned and operated since 2014, with 15 plus years of experience in the DFW. For your piece of mind we are insured, take great pride in providing exceptional service to each one of our customers. Our services include exceptional lawn maintenance, and various landscaping needs. Give us a call and let us add beauty to your landscape.
2022 Super Service Award
NON RESIDENTIAL LAWN MOWING.
GOMOW.COM is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
GOMOW.COM accepts the following forms of payment: Visa, MasterCard, American Express, Discover
No, GOMOW.COM does not offer eco-friendly accreditations.
GOMOW.COM offers the following services: RESIDENTIAL LAWN MOWING.