Response from Heads Up Sprinkler Co.
Simple repairs for this member. With an aging system, it’s inevitable that electronic components will fail at some point in their lifetime. A couple of valves had failed. Heads Up rebuilt them, tested them and got the system back up and running. When a valve fails, sometimes it needs to be completely dug up and replaced, sometimes it can be rebuilt. The difference lies in what is wrong with the valve. In simplest terms, every valve is made of a top and a bottom. The bottom is molded plastic that slips in-line with the pipe. The top is the working guts of the device. A valve is just like what we all use to turn on a tap at the sink, except a sprinkler valve operates that “tap” by a communication it receives through the wire attached to the controller or timer in the garage. So for this member, we didn’t have to take a great deal of extra time cutting out the valve, rerouting the pipes and inserting a new valve. What we did instead was leaving the bottom of the valve intact and replaced all the guts. As licensed professionals, we carry all manufacturer brands and models of valves. This rebuild service only works when mating exact model to exact model. Heads Up tries to be efficient in this faculty. It means carrying a lot of parts, but it ends up shortening the service call by providing a tactical response to a problem others might just want to take more time to cut out and replace. We don’t have to stretch our service calls to meet revenue goals. We meet revenue goals by doing repairs properly and efficiently. That means we can service more customers in a day. Angie’s List members get the same professional and efficient service every one of our customers receive. Heads Up wants to get your sprinklers back in good working order just as qu