Michael first entered the window business in 1982, by installing windows throughout Houston. After gaining 15 years of experience locally, he started AWP in 1997 with a determination to focus on high quality service and a better customer experience. This dedication to personalized care has been the basis of our commitment to every client. Our company is family owned and operated. All of our installers have over 20 years of experience, so you can trust that the job will be completed thoroughly and correctly the first time. We stand by our products with warranties that rise above many in the industry, including a lifetime glass breakage warranty and a lifetime labor warranty. Our specific focus on windows has earned our company a respected name in the window industry. In addition to providing replacement windows with more energy efficient options, we also specialize in turnkey products for Galveston and other coastal areas that require Windstorm Certification from the State of Texas. Advanced Window Products is a Gold Star Member of the Better Business Bureau, with an A+ rating. We are also a proud member of Angie's List, where we currently hold the top rank in positive customer reviews in our category. Our outstanding dedication to our customers has earned us over 370 positive customer reviews on Angie's List, and we have been awarded the Super Service Award every year since 2010.
Custom vinyl replacement windows, energy efficient windows, hurricane windows double pane windows
Window and screen repair projects for products we did not install
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Number of Stars | Image of Distribution | Number of Ratings |
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98% | ||
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2% |
"Thank you for the kind review, and thank you for trusting us with your window replacement project!"
"Thank you for taking the time to leave a review! We appreciate the opportunity to work with you."
"This job was sold on 3/25/19. On 3/29 Mr. [Member Name Removed] called my office to say that due to the fact our crew had not been out to get final measurements he would like to cancel his order. I conveyed to him that we usually allow one week after the sale to have the crew come get the exact measurements and it had only been 4 days. He then admitted that his brother had recently ordered new windows as well, but his were going to be double hung, and he now wants double hung also instead of the single hung he had originally ordered. I told him that we could allow him to change his order to double hung, but there is a cost difference of $1,900.00 to do so because they are a higher pricied item. He was really upset and asked if I could only charge him $1,000.00 extra for the double hung. I agreed to this. We called the customer to let him know his windows are ready and to schedule his installation. He asked if I could hold his job for 6 additonal weeks as a favor to him, as he was trying to purchase a second house and it could mess up his financing. I agreed, even though this is not our normal practice. Once we installed the windows, the customer called me and said he was unhappy with the way his installation went. I personally went back out to the jobsite to take a look at what he was unhappy about. In all fairness, I did agree that there were a FEW small issues and I assured him we would make all of the neccessary changes ASAP. He was not happy with that and he said he wanted to receive an additional discount of $900.00 (the remaining cost differenece in the double hung upcharge). I agreed, and had my crew go fix the issues. I also gave him the additonal $900.00 off. We shook hands and he said he was satisfied. I have not heard from him since that day. He has never called our office, nor sent any type of email, letter or anything since. We take great pride in our work and do our best to make sure every customer is happy, hence our 5 star rating with over 500 positive reviews."
"Thank you so much for your kind words. You were wonderful to work with and we are so happy we could help you out! Thank you for your business!"
"Thank you so much for your kind words. It was a pleasure working with you. Thank you for your business!"
"Thank you for your kind words. We are happy that you love your new windows. thank you for your business!"
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Sunday: | Closed |
Monday: | 9:00 AM - 5:00 PM |
Tuesday: | 9:00 AM - 5:00 PM |
Wednesday: | 9:00 AM - 5:00 PM |
Thursday: | 9:00 AM - 5:00 PM |
Friday: | 9:00 AM - 5:00 PM |
Saturday: | 9:00 AM - 12:30 PM |