Steve arrived on time and was pleasant and professional. He completed all the work on a timely basis and it looks very good. His work seems better than another refinisher we had previously used. We highly recommend him.
Description of Work: Steve Jourdan removed the cracked finish from a prior bathtub refinishing (done about 10 years ago by another company) and refinished the bathtub. He also repaired the finish around the drain in another bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Brent A.
05/2010
5.0
bathtub refinishing
 + -1 more
Very honest and helpful -- I truly appreciated that. I was a tradesman for many years, and appreciate those times when I get honest advice today even when I clearly could be "sold a bill of goods." Too many service providers today are just chasing the dollar without keeping their customers' best interests in mind.
Description of Work: I called to get an estimate on refinishing my kitchen sink. They replied quickly and told me that they wouldn't advise it because they couldn't guarantee the finish would last on a kitchen sink, and it may be more cost-effective to just replace the sink if it was in bad shape. He even gave me some ideas for cleaning it so that I didn't have to replace it.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
SHERI P.
01/2010
4.0
bathtub refinishing
 + -1 more
It went well and they did a good job. There was a problem afterwards and he came out and fixed it. The price was good. He was very casual and flexible.
Description of Work: I used Durafinish Bath Refinishing to refinish a bathtub for my mom's house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$300
Karen A.
07/2009
1.0
bathtub refinishing
 + -1 more
I called and Steve called me back 2 days later. He said he would call me when he could come out. Several days went by before he called. He said he was in the neighborhood and could come now. He looked at my shower told me what I needed and quoted me a reasonable price. He said it would take a week to get the piece he needed and would call me when it came in. He stated it would take him a couple of hours to do the job. A week and a half went by and I never heard from him. I called and left a message with a woman who answered the phone. 2 days went by and I still heard nothing. I then proceeded to call every day for the next week and only got a machine. I left a detailed message every time. 3 weeks have gone by and I have not heard a word. I can not believe that a place of business would not check their machine often. I do not know what to believe except that he decided he did not want to do the work. I do not understand someone at his business not returning my call. If anyone ever asks I will not recommend him.
Description of Work: I called and Steve called me back 2 days later. He said he would call me when he could come out. Several days went by before he called. He said he was in the neighborhood and could come now. He looked at my shower told me what I needed and quoted me a reasonable price. He said it would take a week to get the piece he needed and would call me when it came in. He stated it would take him a couple of hours to do the job. A week and a half went by and I never heard from him. I called and left a message with a woman who answered the phone. 2 days went by and I still heard nothing. I then proceeded to call every day for the next week and only got a machine. I left a detailed message every time. 3 weeks have gone by and I have not heard a word. I can not believe that a place of business would not check their machine often. I do not know what to believe except that he decided he did not want to do the work. I do not understand someone at his business not returning my call.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Bob P.
06/2009
5.0
bathtub refinishing
 + -1 more
They were very professional, friendly and did a very good job. Once he completed the work, there was a problem with the sink as I put the drain back in by mistake. He came back and rectified the problem. My bath tub and my sink look brand new.
Description of Work: They re-porcelain a bath tub and a sink in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Sandi U.
11/2008
5.0
bathtub refinishing
 + -1 more
They did a great job. The man was very nice. The price was pretty good. I had another company come out for an estimate, and Durafinish's price was less. I would recommend him to anyone.
Description of Work: They refinished my bathtub in the main bathroom as well as the tile surround. He also refinished the shower in the master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,340
Roberta B.
09/2008
5.0
bathtub refinishing
 + -1 more
Steve returned my message the same day, set up an appointment time and quoted the price. He was right on time, very friendly and efficient. Tub looks great.
Description of Work: Bathtub refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Jennifer H.
07/2008
5.0
bathtub refinishing
 + -1 more
He was punctual and very pleasant. The quality of the work is superb. He was extremely careful when spraying to protect all surrounding surfaces. We are thinking of other projects for this company.
Description of Work: Completely resurfaced our bathtub. Used epoxy primer and an acrylic urethane overcoat. Also resurfaced our bath countertop. The original was synthetic marble, the new surface looks just like granite/Corian.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
George S.
07/2008
1.0
bathtub refinishing
 + -1 more
Called and talked to Mr. Jourdan and asked him to give us an estimate on refinishing the shower in the master bathroom. He said he would call back and set up a time when he could come out to look over the job. After waiting two weeks for a call back, I called another business on Angie's List, who made an immediate appointment and came out two days later. That appointment was kept and will have that second company do work for us. It has been over three weeks now and still no word from Mr. Jourdan.
Description of Work: Did not perform any service.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
LEE R.
07/2008
5.0
bathtub refinishing, ceramic tile
 + 0 more
He was booked way out but the owner and operator did a great job. I would recommend him to others and have already. I would also use him again in the future.
Description of Work: They refinished an entire bathroom for me. They put in tile and did the bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Ellen L.
06/2008
5.0
bathtub refinishing
 + -1 more
Steve is a gem! He was prompt (one of my pet peeves), thorough and totally professional. Delivered an awesome service; the tub looks BETTER than new! He did not request payment until the job was totally finished; what a nice surprise. I would not hesitate to use him again and recommend him without reservation.
Description of Work: Totally stripped and refinished bathtub & installed permanent bath mat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Sherri & Rogers G.
12/2007
5.0
bathtub refinishing
 + -1 more
Steve answers the phone every time we have called him. He was thorough in describing the work he would do and gave me the price on the phone. I made an appointment for him to come and do the work, and he arrived as he said he would. He took care to protect surfaces from the spray material and had a machine venting to the outside through a window when we arrived home that evening. He installed the mat the next day and collected for his work after he had finished. The tub looks great.
Description of Work: Refinished our very old bathtub and installed a permanent mat to prevent slipping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Richard C.
12/2007
5.0
bathtub refinishing
 + -1 more
It was a great experience. Steve did a fantastic job and the tub looks like new. He came when he said he would come and charged what he said he would charge. There were no surprises.
Description of Work: A bathtub that was in pretty bad shape was refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Gloria W.
10/2007
5.0
bathtub refinishing
 + -1 more
It was a good experience. Steve came when he said, did the job, cleaned up well when he was finished and for the amount he quoted me over the phone. He was very professional and a nice person that you don't mind having in your home.
Description of Work: Bathtub, lavatory, and tub surround refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Matt W.
09/2007
5.0
bathtub refinishing
 + -1 more
Steve did a great job. He described the process up front and did exactly what he said he would. It took 2 days overall-1 day to apply the product and 1 day to let it dry. Steve brings fans and an exhaust tube and leaves them overnight.
Description of Work: Steve refinished a bathtub in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
KARA C.
01/2007
5.0
bathtub refinishing
 + -1 more
The refinished tub looks brand new! It takes two days to complete the process. During the first day, the tub is acid washed (to prepare it for the new coating), primed and then coated. It takes about 24 hours to cure so Steve came back out the next day to do some finishing work, re-grout the bathtub and install the new bath drain fixtures that I had purchased earlier. My bathroom remodel is finally finished.
Description of Work: Refinished white cast iron built-in bathtub in 1951 vintage home. Over the years the tub had become scratched and dull.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
VIRGIE W.
01/2007
5.0
bathtub refinishing
 + -1 more
I was very satisfied with the work and the price. He is already scheduled to do another one for me next month. I would highly recommend him.
Description of Work: They refinished my bath tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
LISA B.
07/2006
5.0
bathtub refinishing
 + -1 more
Steve is a perfectionist. He really did a fantastic job. The finish looks fantastic and not a bit "painted" or fake, it simply looks real and new.
Description of Work: Steve came and refinished the tile in 2 bathrooms. He refinished the bathtub and surround in the main bathroom (pink tub, green tile) with a gorgeous porcelain white finish. The other bath he just did the tile around the walls in same white. What a difference it made!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
PENNY G.
06/2006
5.0
bathtub refinishing, custom cabinets
 + 0 more
Steve was amazing! He told me the exact price over the phone, when I described my tub. He asked if I would like to replace the drain and overflow since he would have to remove them anyway. I purchased new ones and he replaced them. He also did a beautiful calking job around the tub. My tub honestly looks brand new! He told me exactly how long it would take and he was right on the money. I have already recommended him to friends for tub and tile.
Description of Work: Refinished 46 year old cast iron bath tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
EDWARD S.
05/2006
5.0
bathtub refinishing
 + -1 more
Steve was professional & reasonably priced. He explained the procedure & gave the exact price prior to doing the work. He arrived within the time frame we discussed.
Description of Work: Refinished my fiberglass tub & shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
VICTORIA V.
04/2006
5.0
countertops
 + -1 more
Very professional and accommodating. Went over and beyond by putting in new sink fixtures which required more work than originally expected (we paid for the fixtures separately). Very pleased.
Description of Work: In two bathrooms, put finish over sinks and countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
GLENDA G.
01/2006
5.0
bathtub refinishing
 + -1 more
Steve was very courteous and professional. I was very pleased with the price and the quality of the work performed. The bathtub looks brand new. I would highly recommend this company. I also plan to use them again to refinish the ceramic tile counter tops in the kitchen.
Description of Work: Refinished an older bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
CAROL R.
11/2005
5.0
bathtub refinishing
 + -1 more
STEVE IS VERY SERVICE ORIENTED. HE WAS PROMPT; HE RETURNED PHONE CALLS IN A TIMELY MANNER; HE EXPLAINED EXACTLY HOW HE WOULD DO THE REPAIR AND HOW LONG IT WOULD TAKE. I LIKED HIS WORK AND WILL HAVE HIM COME BACK AND RESURFACE ANOTHER TUB.
Description of Work: STEVE REFINISHED A VERY OLD & PARTIALLY RUSTED BATHROOM SINK AND A BATHTUB. THEY BOTH NOW LOOK BRAND NEW.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
BOB D.
04/2004
5.0
bathtub refinishing
 + -1 more
STEVE WAS VERY COURTEOUS. PRICES WERE REASONABLE. HE DID EXTRA WORK THAT WAS NOT REQUIRED.
Description of Work: REFINISHED TWO BATHTUBS AND THREE SINKS.
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Service Categories
Bathtub Restoration,
Kitchen and Bath Remodeling,
Ceramic Tile,
Appliance Refinishing,
General Remodeling,
Countertops and Backsplashes,
Cabinet Making
FAQ
DURAFINISH BATH REFINISHING is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
DURAFINISH BATH REFINISHING accepts the following forms of payment: Check