Footprints Bath and Tile McKinney

Excellent crew, moved and replaced furniture. Swept floors on completion.

We had our wood floors screened and coated. The cost was very reasonable and the tech did a very nice and efficient job.

They did a great job. Always contacted me in a timely manner. They completed the work exactly in the time frame they told me they would.

WE ARE BEYOND DELIGHTED! Dan and his team from Footprints Floors were an absolute pleasure to work with from the in home consultation to the final walk through. The team was so polite to myself and my family, their craftsmanship is stunning and my project was done early! They were actually able to bump my home up by a week to our surprise! The onsite installers were some of the hardest workers I have ever seen. They not only installed new hardwood into 3 large rooms in our home; they sanded and refinished our existing floors. We requested a couple minor revisions after completion and the team went above and beyond to ensure we were fully satisfied with the entire project. I have nothing but positive feedback for Dan and the team. Thank you so much, we love our floors and feel like we are in a new home!

Caring, professional, and timely. They set the expectations up front and met them.

We had question with the alignment of the boards and the company came back out and fix the problem immediately. We were very impressed.

workers were polite, careful with our belongings, and careful in their work. Overall, a very good job, and we are pleased with the outcome.

The floors turned out pretty well. There were some gaps that needed filling, and they could have removed the baseboards for a nicer look. Some of the darker original stain still shows.

Thanks to Jimmy Jones and Scott Cambell we got er done.

Met with Dan who was pleasant and easy going - Information/estimate provided was clear and very fair - We were apprehensive doing this project and were pleasantly surprised to find that this project was affordable. Joyce (Dan's wife) followed up to monitor progress which gave us peace of mind. The crew that conducted the job were professional and functioned like a well-oiled machine. Job completed in less than 2 days. Really satisfied and would strongly recommend them to anyone thinking about refinishing their wood floors. The outcome was better than we expected! :)

The cost was reasonable. The overall look of the floors is so wonderful. A few little smudges at the baseboard, but very pleased overall. They showed up when they said they would. They finished the work sooner than they said they would. The guys were nice to work with.

We hired Footprints to refinish our hardwood floors. It started out fine but then the service was awful after that. We had just had all of our floor boards painted and after Footpritns came in they were completely ruined and had to be re-done. The finish was all over them, including the kitchen island, and they were scratched up. We spoke to the company about this and they were extremely unhelpful. They said that the service lady should have told us this could happen. We were NEVER contacted by any service lady before or after. They also did not put the fridge back like they were supposed to. We had to call and ask them to come back to do so. Side note, the freezer drawer will now not open and that has to be fixed as well. I think the floors look nice but the customer service is not worth it. Not to mention the extra $200 we had to pay to have the newly painted floorboards (literally only a week old) repainted. Not worth it! We called them to see if they could right these issues but never even got a call back. I am not one to write bad reviews but was so frustrated by all of this that I had to.

They did a good job at a fair price

1st crew sanded floor on 1st day. 95% dust free? Don't believe it. On 2nd day crew completed sanding and began to stain. They were not familiar with stain product and stopped. They would need to wait 24 hours to re-sand and stain with different product. Day 3 crew could not make it due to personal problems. 2nd crew was sent and did not like the first crews prep work so they filled the floor. They left to go get proper color stain @ 11:00 but did not return. Day 4 2nd crew showed up at noon to pick up their tools. I asked them if they were here to work and they said no. The 3rd crew showed up day 7 and did an excellent job sanding, filling cracks that other crews did not, stained and applied 2 finish coats all in the same day. A job that should have been done in a day or two turned into "hell" week. I was given a discount...that helped a little. My grass is still dead where the 2nd crew left their equipment for 24 hours on a 90 degree day. It will grow back eventually. Company needs to teach all of their crews to provide the same service as crew 3. Pay attention to details.

na

We had hardwood floors replaced not tile work. The crew was friendly and very willing to work with my very tight time schedule. They were professional and went far above my intended expectations. Aaron Benidict was prompt and courteous at all times. I would recommend them to anyone. Thanks for the great job.

floors look great and they did what they said they would. Great service!

The team at Footprints Floors was great to work with and did a fantastic job on the floors. Thank you for your hard work FF!

I was super impressed with the professionalism the workers showed. Within 30 minutes our old carpeting was gone and the beautiful hardwood was being cleaned up. They got the floor to look WAY beyond what I had expected. The guys even made up some oak thresholds for our rooms. Huge Kudos to Aaron and then the crew Rudy and Anthony. I will be using again for our kitchen in due time...Thank you Footprints!