Austin Texas Remodel & Paint

Carlos and his brother completed their work but ended up charging almost $2000 at the end because they messed up the crown molding and had to start over. They spent money and materials without letting us know. When I stated that they should’ve let us know first he started arguing with us. Throughout the job they entered the house after being gone for a couple hours without knocking and joked that they tend to take customers money and ghost them before the job is done.

On 12/21/11 after 1 month of problems with work preformed my husband and I had enough and decided to terminate the work relationship with Carlos & Juan Castaneda. Carlos and his brother became irate when asked to vacate our home and leave our property. A final payment was made to them and a document was drawn up by CARLOS stating they were asked to leave for unsatisfactory work preformed and the job was left unfinished. After realizing they had no leg to stand on due to the document, they insisted we destroy the paper. We refused to do so and the situation escalated quickly. Juan came at my husband with a crow bar, all the while my husband had a cell phone in one hand and French fries in the other. Again they were asked to leave our home but not before Carlos turns to me and says " let me tell you one thing, I know where you live"! Twice he repeated this statement to me before driving off. As we have a 5 month old son in the home, I felt threatened and called the police. A report was filed and the officer having seen the damages/condition of our home, advised us to proceed with the civil matter as well as the assault by threat charges. He could not believe the condition of our home based on the money paid. We are absolutely moving forward with both cases. I hope my sharing my experience with Carlos & Juan Castaneda of Austin painting can deter them from doing this to someone else. I hope no one else has to go thru this with these two. If anyone is interested, we have plenty of pictures showing the current condition of our home as left by Carlos & Juan Castaneda.