Buccaneer Construction

"This couple came to our office and begged us to take on their project and I now wish we had not even returned their calls. The wife I guess ran the operation and he only showed up to scream at the men. They had rented a house in a nearby city and after we had started then started riding us everyday with threating phone calls and deadlines that we never even close to achiving. The other contractor they hired met with me and said they treated him the same way. People like this give Angies List a bad rap with companies like mind that try hard to make people happy. I could have given these people this job and they would have still conplained. I will not put one customer over another no matter what they threaten. Everyone reading this should take it for what it is worth, the project is finished and they agreed it was and now they are saying we did not finish. I have the last check with final payment wrote on it and I will send it forward. This woman was very rude to everyone that worked at this house. I also will send the occupancy certificate from the city showing everything completed proving once again nothing but false hoods. I have said before and will say again Angies list will only be taken seriously when something is done about weeding out people like this, using records, and documents before allowing lies to the written."

"I would like to thank [member name removed] for his comments and would like to add that our company always attempts to please everyone we come into contact with we all know that this is not always the rule. I hope all the Angies list followers can read though the lines and can feel confident that Buccaneer well deserves the raking of 84th in the United States, by Remodeling Magazine 20012, of the top 550 remodeling companies and a A+ rating by the Houston/Galveston BBB."

"I will start with the question of why wait a year later to send in a bad review on my company about how long we took completing her project. I have worked for these folks several times in the past and on one occassion repaired a sinking deck ready to slide off into the water that no one else would attempt to repair. I know the [member name removed] well and I respect her husband greatly and I am trying to reach him to find for what reason this complaint was sent. The project was not started on time due to the fact that she had to leave town for several weeks and when she got back she called the office and she was then put back on the work board. After starting the project the tile crew called and we had rot under the old tile and this required a change order and when it was signed we had several days of rain and the crews worked indoors on another project. When weather improved we started back and I can see why [member name removed] was upset with the time line. I really pushed the men to do a perfect job as they could, because I felt terrible that the rot showed up and it had to be repaired. [member name removed] in her complaint even mentions how beautiful the work looks. At this point I am ready sadden by this complaint because I really feel these folks are my friends and could call on my company for any work they needed like in the past. I hope she reads this and contacts me because I would explain to her the issues and listen to her input. I do not think people on Angies list understand that when you write a bad review it ready hurts the company and its employees, because waiting a year to complain is pushing the issue to just hurt the company. Even though Angies List is not owned by angie any longer, I think the company now running the list should filter the content closer."

"We have the contract on file that this woman signed and agreed to. All of our contracts state in bold print that all electrical,plumbing and HVAC is not included and that you can use anyone of your choice or we will supply one to them and that their invoices are billed separate. We have always done business in this fashion and this company has won several awards for this model of labor only and no markup on materials. Also this woman felled to mention that her old range about 20 yrs old broke and I was good enough to call one of my vendors and let her buy the applicance at my cost. This woman works at a high security job in New Mexico and it is very hard to reach ,we tried our best to reach her ,but sometimes days would go by and nothing could be done. I feel bad that she vented on our company. We never received any notice that things were not to her liking or any emails to that affect. The job is very very nice considering with what we had to work with, This complaint is flash for several reasons and the most glaring is the statement about the contract not being open and direct, if fact our contracts are desinged to protect the owner as well as the company. The fact that the paint color we suggested on the cabinets was shown to her on samples and she agreed. I quest in reading the complaint she loves the kitchen and the workmanship. I am at a lost to explain anyfuther."

"This gentleman was never at the residence for guidance, and never told us that he was a home fliper, and we rushed as fast as time allowed, and we found out the day we finished he had already flipped the residence and still owed us money. I was never told this was his intentions from the start and this was why he rushed us and was always in a hurry. He left out that the project was finished to his liking and everthing passed inspection, just sore grapes he couldnt flip faster."

"This man still owes Buccaneer over 1500.00 and will not pay us, after reading this I now will file for all sums owed our company. This man stole our labor and materials and refused to talk we us and now has written this review without any regard to the lies he is stating. I guess you can just write anything you wish , however this company will see him in court."