Buccaneer Construction

It is the absolute worst company I have ever dealt with. The owner is rude and obnoxious and threatening. Nothing to date has been completed. I paid up front (biggest mistake) because that is his demand. I hired him in February 2017. The hall bath (guest bathroom) was demolished in February and 9 months later still no vanity. It took 3 months for a commode and tub to be installed. In the meantime everyone has to use the master bathroom. I paid for new doors and drawers for my kitchen cabinets and to paint them. Nothing has been done. The interior paint job is the worst. The cost was over $7,000, plus I had to buy all supplies including paint, paint thinner and paint roller and furnish rags. The painters did not paint inside closets nor all of the ceilings. They were not going to paint the trim nor inside doors until I insisted that if no money was going to be reimbursed on the sloppy paint job, then I expected doors and trim to be done. Because I had to buy all of the paint, I was willing to let the inside of closets stay unpainted. I had to pay for the plumber, electrician, every nail, board, caulk, plywood, sheet rock, tile, grout, sealer and had to go buy it myself or meet his men there. That was the most stressful time because I did not know what to buy. I understood I would choose what tile I wanted and paint colors,. The owner and I agreed he would not remodel the master bath in March after I saw what kind of work was being done. He was paid and to date has not returned any of that money. He was paid for the kitchen and no work done on the cabinets and refuses to refund me anything. He was paid to have a custom built vanity plus a cabinet above the commode, not done and refused to return that money as well. He says I broke a “valid” contract and under Texas law I cannot break a contract, and therefore he is entitled to keep the money.

We took Vic Herman to court and won, he appealed It continues to be tied up in the court system and avoid returning our money as he threatened.

They came out and they worked for about a week. They tore out the bathroom and then they left and I didn't see them again for a few weeks, and that was because they were waiting for the plumbers. And then the plumbers came out and did a little something. It was just back and forth. It was not a happy experience. He told me it would take two to three weeks to complete the job; it took almost three months and it almost doubled in his estimate, and I bought all the supplies. No, I was not happy. In fact, the last thing I said to them was I want you to get those guys finished painting that bathroom and then I want you out of my house and I never want to see you again. They do not keep their word; absolutely do not keep their word. This man made promises to me and he didn't keep them. And he kept coming to me for money and draws to pay his guys. By the time that I wrote my final check to him, it was only for $600.00 because everything else had been given to him up front. I was furious - absolutely furious. The materials deposit - I have no problem with that - but he should still be able to pay his crews out of that deposit. He did have his tile guy and his cabinet maker - they were great - they knew what they were doing.

COMPLAINT in BID 1: * Item 4 was not completed, * Paint job including panels left unfinished * Project took over 8 weeks because it was understaffed COMPLAINT in BID 2 * The owner Vic kept promising for 4 weeks that a carpenter was going to come and complete the job. But no one came. We had paid for this job in advance. After several weeks of follow up with the owner Vic, I hired another contractor to complete this job and clean up the mess Bucaneer's left behind. Buccaneer's refunded me approximately $750 and washed his hands off the mess. The guys are total unprofessional and no one should do business with them.

Would not use this company again.

Outstanding service! 110% put into their work! On time and got the job done right! Go beyond expectation!

Received no return call

Vick, was seldom at out home. We were told 8 weeks, it took 6 months and a lot of heated conversations to get it to a point where we could get a C of O. A random subcontractor would show up every week or so. Vick was horrible to deal with and we finally hired another contractor to finish the detail work and clean up.

I explained the job I wanted to have done, which was to close off a room and install french doors. I received an estimate on the same day the contractor came to my house. Because the top of the "doorway" had an arch entry, I asked for the design to remain openat the top of the new wall. My request was questioned, but they did the job as I wanted. The walls were finished and painted and the french doors were installed - looked like they had always been there. I would suggest that the homeowner keep an eye on the work being done. I have wood floors and did notice there were a few scratches that occurred during the installation of the door. I did mention the scratches to the contractor, but he gave me no response. I would use Buccaneer again, but will watch the work being done more closely.

Besides making Uncle's bathroom doorway wheelchair accessable, the shower needed to be renovated as did the spacing in the room. We didn't know about codes or the ADA guidelines, but were so relieved that Mr. Hegman did know. His knowledge gave us the confidence we needed to minimize our stress. Once the work was underway, the workers were more than courteous and Mr. Hegman's kept us abreast of where we were on the timelline. He knew that we were caring for Uncle at our homes and knew it was important to us to keep our promise to Uncle -- that he'd return home on a certain date. Imagine how pleased we all were when the original end date was met 2 days ahead of time! Uncle is so happy to be back in his home and we are so pleased that he's not totally lost the autonomy that he (we all) value so much. Since the job's completion in March, we've had friends looking for someone to do renoations in their homes and we've invited them over to see the quality product completed by Buccaneer. We would recommend Buccaneer to anyone looking to have quality work done. As a matter of fact, I've hired Buccaneer to renovate my kitchen and I can not wait to start the project with Mr. Hegman's professional staff!

I will start off by saying that I was obviously searching the best contractor in the area, so I first checked with the BBB and found Buccaneer Construction to have won many accolades for excellence and they have an A+ rating.I also learned that Buccaneer Construction has been around for a long time and is well known for their workmanship and quality control. I called their office and made an appointment for an estimate. Mr. Hegman, the owner, met with me at my home and was very knowledgable and explained in layman's terms how the project would operate. He also explained how the process of my project would start by me picking out my own materials (at his discounted cost) without mark-up. Mr. Hegman managed my budget and I came in below what I expected to spend, (the main reason I am writing this review). I am very pleased with my room addition. My kitchen is much more functional and convenient. My new Master Bathroom is outstanding! The quality and workmanship is beyond any of my expectations. All the cabinetry was hand built on-site in my home without any cheap prefab. I am so pleased I took the time to search out this company. I would highly recommend them to anyone searching for exceptional work.

Buccaneer does beautiful work and we are very satisfied with the finished product. However, it was a relatively small job and they really took their time --like several months. Each time I would call, I was given a different excuse and basically lied to so many times that the receptionist seemed embarrassed. The actual workers were fine, but overall a very unpleasant experience

Review details removed. A year later, the paint on my kitchen cabinets is starting to crack and chip in some spots. And no, I will not be contacting this contractor to fix the problem. I'd rather <insert painful alternative of your choice> than deal with Buccaneer again.

Job took months and not weeks as promised. No project manager on site. Had to call owner and inform him on several occasions what still needed to be completed. Had to bring in other vendors to fix items after completion. Chose to pay them vs. having to deal with Buccaneer for another second.

The project manager was not on site as I expected and I had to reach out to him regularly to point out issues. I was surprised that the cost of refinishing the front doors of my house only included the front of the doors and not the backs of those doors also. The owner did complete the minor touch ups on the backs of the doors to 'make me happy' but after the many weeks that had gone by getting to this point, we both agreed it would just be best to part ways at the completion of the work in progress, and not continue with other projects that were tentatively to be awarded to this company pending successful completion of the 'starter' projects. I suspect if I had been able to supervise all the work myself at home every day that the work would have gone much better and I would have encountered fewer issues with the project, but since I work during the day I depended on the contractors PM to make it happen.

Let's just say I couldn't have been more disturbed by this company. Very dissatisfied on every level. I would definitely not use this company again.

we had a leak in our shower, it caused damage to to the closet backing up to the shower as well. after the initial estimate the actual contractor never showed his face at the job site again. i had to contact every single subcontractor on my own and schedule everything myself. i had to rely on them to explain to me the necessary steps in order to complete the project because the contractor, if he answered my calls, would ask me where we are at on my project as if i do this for a living! the job was supposed to take about a month. what was done took three and was never completed. i havent heard from the company since. if you want to learn how to be a contractor i reccommend this company

They were prompt and clean. The workers spoke English. I didn't have any problems with communicating with their workers.

The job went very well. I would use them again.

I really like this company quite a lot. They are competent, reliable, and knowledgeable. I would highly recommend!

Went smoothly and well from start to finish.

They do nice work and they have a good reputation. I was especially impressed by their BBB rating. I give them all A’s for their services so far.

We got several estimates with wide ranges of prices and materials. Ultimately, we chose Buccaneer because of the good work we'd seen them do on other houses. We were very pleased with the quality of the materials and the finished work. The problems we had were unrelated to the siding: some of the installation vibrations caused framed art to fall from a wall and several stained glass pieces fell out of windows. Yes, things broke. If I had just been warned that this could happen, I would have simply removed objects to safety. Also, they had bookkeeping issues - they did not collect money we owed! I had to call repeatedly to ask for bills so I could make payments, including a final payment of over $2300. If I use them again, I will orchestrate the situation differently.

Buccaneer Construction didn't do a very good job painting at all. In my one room the paint is peeling and it looks pretty tacky. I did try to contact him again and have him come over, however he never returns any of my calls. I think that my experience was a complete disaster.