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Long Point Pest Control

Pest Control, Animal Removal


Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8262 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 262 reviews

Katie L.
09/2020
5.0
pest control
  + -1 more
Very knowledgeable. Came out quickly and on time. Learned a lot from the guy who came out to spray. Good price & professional people.
Description of Work: Roach exterminator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anna S.
03/2018
5.0
pest control
  + -1 more
Punctual, professional. Been in service at least 30 years
Description of Work: Pest Conrol

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

george K.
01/2018
5.0
pest control
  + -1 more
Good - 4 visits so far over the past year.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sylvia R.
12/2017
5.0
pest control
  + -1 more
They did an excellent job! I will definitely recommend them and absolutely use them, again.
Description of Work: Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NATALIE M.
11/2017
5.0
pest control
  + -1 more
It went well, the tech who came was very knowledgeable and provided the appropriate service.
Description of Work: Sprayed home inside and out for roaches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Candace M.
10/2017
5.0
pest control
  + -1 more
They did an excellent job and were very professional.
Description of Work: Quarterly pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashlyn C.
10/2017
5.0
pest control
  + -1 more
Great they replied every time I needed maintenance.
Description of Work: Extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russell C.
10/2017
5.0
pest control
  + -1 more
went well, everything was done as expected. especially like that i don't need to be home for the outdoor extermination.
Description of Work: pest control services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jhana P.
07/2017
5.0
pest control
  + -1 more
I called Long Point at 1115 today, technician was at my house by 1215. Joe performed a free inspection of my house/attic and fully explained all my options without trying scare tactics or overselling. It was perfect. As he placed baits today, I am not sure of the success rate, but the professionalism, punctuality and customer service alone has earned business and/or recommendations from me in the future.
Description of Work: I returned home about 1a and saw a rodent on my telephone line. Wanting to make sure it did not enter my house, I called pest control at 1115a.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Satish R.
07/2017
5.0
pest control
  + -1 more
Thre ants seem to have taken the bait and are coming out obviously impaired and are dying.
Description of Work: Get rid of a carpenter ant infestation

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
06/2017
5.0
pest control
  + -1 more
We have used them for about 30 years. They are just very thorough. They have good customer relations so when you call in to make an appointment they are very adept at doing that and making sure that it is at a convenient time. The people always seem to be very pleasant that are answering the phone so we enjoy that. When they come out they are very thorough and go around the house and make sure that what they do is what we need to have done. They don't try to sell us any extra services, but they do sell us what we need so we appreciate that.
Description of Work: I think they were here about a month ago or somewhere around there. They exterminated around the house and in the house and checked around just to make sure we didn't have termites. I think it was around $300.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Craig K.
06/2017
5.0
pest control
  + -1 more
Great job, timely, professional. Would recommend again.
Description of Work: Pest Control treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Philip A.
06/2017
5.0
pest control
  + -1 more
Scheduled a meeting to discuss their annual plan offer w/ quarterly services. Showed up on time, professional and had 1 treatment so far and the nex treatment is due this month so far so good
Description of Work: Annual Pest Control plan w/ quarterly services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Elizabeth A K.
04/2017
1.0
pest control
  + -1 more
After one year and several call backs to Longpoint, i called a plumber due to a horrendous smell. The plumber found rat carcasses, feces, urine and a point of entry vent on top of the roof. Do not hire
Description of Work: Get rid of rats in the attic.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$700

Response from Long Point Pest Control
Most calls that we go out on are easily remedied. Unfortunately when that is not the case, it can be frustrating to a customer. Each home that we go into is different and the issues are handled accordingly. With that said, we understand that a customer might not want us to keep coming out without fixing it immediately; however, in this instance it was not a cut and dry case that we could solve immediately. When the technician assesses a situation, he will respond to what he encounters. The technician was called out for a horrible smell that was assumed to be rodents. When the technician went out, he did not smell decomposition, he smelled something else. Decomposition is a very specific smell that our technicians come into contact with. If he does not see or cannot find dead rodents, he can't remove anything. If he does not smell decomposition, there is nothing more to assess at that time. (Side note: The only time a technician would not be able to remove dead rodents is if they cannot find them because there is no access to them. i.e. in a wall) Since we did not hear from this customer directly, there are unanswered questions. If there was no decomposition smell, was there a plumbing issue since the plumber found the rodents? Plumbers will sometimes need access in walls, areas that we are not able to reach. Our technician do not have the tools nor do we offer any service where we would be opening walls. The technician was aware that the star caps were not sealed at this home. We do not comment on the work that a plumber does because we are not in that line of work. I would think that a plumber would not be as familiar with rodent exclusions as that is not his line of work. I completely understand how frustrating this would be to a customer; however, when we do not hear any feedback from them, we assume that the service is working until we hear otherwise. In this case, we would have sent the technician back out had we known that they encountered a new issue . Again, I understand that customers want their problems to go away immediately...we do too! The customer assumes that rodents were getting in when realistically they were probably in the home after it was sealed; furthermore, it seems like the rodents were in an area that was inaccessible to us.

Elizabeth H.
04/2017
5.0
pest control
  + -1 more
They are very professional, both office staff and field staff. They did an extremely thorough job and arrived on time. I am so happy to have a reliable, effective, professional pest control company!
Description of Work: Quarterly pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Patricia J.
04/2017
5.0
pest control
  + -1 more
One person came out to complete the service. They had to come out twice. It took 45 minutes to complete the service. They cleaned up after themselves.
Description of Work: I used Long point for bees in my tree.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna S.
07/2016
4.0
pest control
  + -1 more
It went fine. I didn't have to pay any more. It was a little bit more expensive than what we were paying. I believe they were on time. I didn't actually speak to them or even see them. I was paying less than $100 every three months before.
Description of Work: I purchased a big deal from them. It was $300 for an annual pest control package. They did regular pest control around my house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amit A.
07/2016
1.0
pest control
  + -1 more
They provided the pest contrrol services for a plan that I bought from them, per the plan they were supposed to perform services 4 times in an year after eaqual intervals of time. The first time they came, I asked them what all pests does it cover, and they did not have a list, its not in the description of the service, although they would name a few verbally. Anyways, It was 5 months ago that they performed service, they have never come again, I have not seen them come again. They should have, the services was supposed to be performed 4 during the year
Description of Work: They provided the pest contrrol services for a plan that I bought from them, per the plan they were supposed to perform services 4 times in an year after eaqual intervals of time. The first time they came, I asked them what all pests does it cover, and they did not have a list, its not in the description of the service, although they would name a few verbally. Anyways, It was 5 months ago that they performed service, they have never come again, I have not seen them come again.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from Long Point Pest Control
We never withhold information from customers before doing a service. Period. We will not send a technician to a customer's home without the homeowner or tenant calling to schedule a service. When we have a customer who wants to be on the quarterly service schedule, we send a reminder postcard at the beginning of the month that they are due and we will make one courtesy call around the middle of the month in an attempt to schedule with them. Together, that is two attempts to schedule service. I would like to point out that the customer could have also reached out to us at anytime to get further clarification on a service that he purchased and didn't feel he understood. Additionally, if he had any questions regarding service, we would have happily helped him out as well.

Martha T.
06/2016
3.0
pest control
  + -1 more
They did termites and that seemed to be fine. We weren't happy with the pest treatment. We continued to have bugs a couple of weeks after. I called them and left a message. I never had a call back from them to come back out. That was our concern.
Description of Work: I purchased a big deal for Long Point Pest Control.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0


Response from Long Point Pest Control
This was probably a slight on our part and we are sorry that this happened. We don't want anyone to feel that they have been ignored. They were definitely eligible for a retreat service if they were still seeing live bugs. Looking back at this account, I see a service order was set up for a retreat but I do not know why it was not scheduled. I apologize for our error.

Anthony D.
05/2016
5.0
pest control
  + -1 more
We have found them to be excellent.
Description of Work: We use Long Point for pest control.
Rating CategoryRating out of 5
Yes, I recommend this pro

TOM L.
03/2016
5.0
pest control
  + -1 more
They seem to do a good job. The package I bought was a special deal from Angie's List. I'm not sure what the regular price structure looks like. I guess I'll find out when this contract expires. So far, I feel like they are conscientious and have good follow-up. I get a post card and a phone call to schedule the quarterly visits.
Description of Work: They come every three months for maintenance spraying on the outside of the house. Indoors is only once a year unless you pay extra.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tami R.
02/2016
5.0
pest control
  + -1 more
Fantastic experience. He explained what he was doing and what he was using to kill the wasps. He also advised that this will kill anything in the chimneys but this was not a permanent fix and we would need to contact a chimney service to install a grate at the top of our chimney so the wasps couldn't return.
Description of Work: We had a wasp infestation in our chimney. He fogged both chimneys and the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Daniel D.
02/2016
5.0
pest control
  + -1 more
Wow, what a pleasant experience. Devin did the service and not only was he very professional, he was super friendly. The service was on time, fast and complete. Highly recommend this service to anyone in the Houston area.
Description of Work: Pest control in the house and garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Aimee H.
01/2016
3.0
pest control
  + -1 more
It was fine. It took a while. The price was fine. I don't even know if that service was helpful. The mosquito spraying of the lawn didn't seem to have really an effect. The fact that they came after a month we needed them probably could have been partially an effect as well.
Description of Work: I purchased a big deal for Long Point Pest Control.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$125

Response from Long Point Pest Control
I apologize for your scheduling experience. We try to accommodate our customers and send a technician out when the customer would prefer. During our busy season, the schedule can fill up pretty quickly and desired appointment times can be harder to come by. In regards to the mosquito spray... We usually depend on our customers to give us feedback regarding the treatment. If we do not hear from our customers, we assume that the treatment is effective and taking care of the problem. Each home comes with its own variables and sometimes a treatment will not be as effective. We ask that the customer reach out to us to determine the best steps for eradication going forward.

Anne G.
12/2015
5.0
pest control
  + -1 more
Very good job. Technician very friendly!
Description of Work: General outside and inside spraying for insects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

2219 Blalock Rd, Houston, TX 77080

www.longpointpest.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Long Point Pest Control is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Long Point Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Long Point Pest Control does not offer free project estimates.
Yes, Long Point Pest Control offers eco-friendly accreditations.
No, Long Point Pest Control does not offer a senior discount.
No, Long Point Pest Control does not offer emergency services.
Yes, Long Point Pest Control offers warranties.

Contact information

2219 Blalock Rd, Houston, TX 77080

www.longpointpest.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM