Apple Glass Company

Auto Glass, Windows, Glass and Mirrors,

About us

Auto Glass, Residential Glass: Vinyl Replacement Windows, Shower Doors, Mirrors and Furniture Glass

Business highlights

37 years of trusted experience

Services we offer

Auto Glass, Residential Glass- Vinyl Replacement Windows, Shower Doors, Mirrors and Furniture Glass

Services we don't offer

ask for details

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-21 of 21 reviews

ROBIN D.
08/2017
2.0
replacement windows
  + -1 more
We called and they couldn't even come out to look to give a quote and measure for over two weeks. Then they said it would be over 2 weeks or more for production.
Description of Work: We have a broken paned window.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Apple Glass Company
[Member Name Removed], I am sorry that you are experiencing this delay. I will bring your concern to management to help them to better understand our customer experience. In regards to the glass production time, if this is an insulated glass unit replacement there is a delay of about 7 days for glass production. Each unit is custom made to fit the opening and will sometimes add to the production time. We generally say that we can turn an insulated unit around in about 2 weeks because of this exact problem. Again, I apologize for your experience and hope that you will allow us to help you in the future on your additional glass needs. Sincerely, Michelle Apple Glass Customer Support

Mark P.
11/2016
5.0
auto glass
  + -1 more
Perfect. They arrived at my work during the scheduled time and installed without issue.
Description of Work: Replace windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karin H.
06/2016
5.0
auto glass
  + -1 more
unknown
Description of Work: Windows Love them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karin H.
01/2015
5.0
auto glass, replacement windows
  + 0 more
unknown
Description of Work: Excellent experience of replacing four windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leon B.
11/2014
5.0
auto glass, glass repair
  + 0 more
Everything went well, very satisfied.
Description of Work: Replaced broken glass panes, about 8 all together, different sizes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

John F.
08/2014
5.0
auto glass
  + -1 more
Installation took only an hour. I only had to wait 15 minutes from my appointment time but well worth it. They did an excellent job and I will use them in the future if needed.
Description of Work: They offer either at home or shop at the same price, I chose to go to their shop. Was even a better price than the safelite quote I received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419.02

Ken D.
08/2013
5.0
auto glass
  + -1 more
Very Good
Description of Work: Replaced WIndshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gilbert R.
08/2013
5.0
auto glass, glass repair, replacement windows
  + 1 more
The installer arrived promptly as scheduled after calling first to advise that they were on the way. He was originally called for two windows and while there I had him look at a third and a cracked shower door. All three outside windows were fixed immediately and the shower door was taken to the shop to have the heavier glass replaced. The installer was on time, prepared and very professional. I called them because they were on angies list. The receptionist was very helpful when I called and set up my appointment immediately.
Description of Work: The provider replaced 3 broken windows and took the shower door for glass replacement. The heavier glass had to be ordered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Christine B.
03/2013
5.0
auto glass
  + -1 more
Fast and efficient
Description of Work: Apple glass changed our toyota prius windshield. I called several stores. Apple glass was very responsive, friendly and their price was reasonable. They showed up during the time fame, and called on time. Miguel did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Ryan T.
02/2013
5.0
glass repair
  + -1 more
They did a good job. My wife was there and she was very happy. They were on time, fixed it and got out of there. We didn't compare their prices.
Description of Work: We used Apple Glass Company to replace a broken pane of glass in one of our exterior windows.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jason T.
01/2013
5.0
auto glass
  + -1 more
I called Apple Glass after my windshield's small puncture suddenly turned into a giant crack across the entire windshield! They were very friendly and had appointments available the same day. I scheduled them to come out to my home, and they arrived within the time frame they were supposed to, were very friendly, and the technician did a quick and clean job. The price was also reasonable, and much less than some other companies I contacted! Overall, I have no complaints. I would call them again if I need to replace my windshield again.
Description of Work: Windshield replacement on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

W H.
12/2012
5.0
home remodeling
  + -1 more
Just looking at their services.
Description of Work: No work was performed.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Ester A.
12/2012
5.0
auto glass
  + -1 more
Called 30 minutes prior to showing up. Showed up at the specified tiome. Took about 45 minutes to complete.
Description of Work: Replaced the front windshield on my Toyota Corolla

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth H.
09/2012
5.0
replacement windows
  + -1 more
Everything was on time; window matches perfectly;price as quoted and competitive with other estimates; no complaints. Good work; I would use them again.
Description of Work: Replaced a cracked plate glass window in living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Regina S.
08/2012
5.0
replacement windows
  + -1 more
My front door window was shattered by a rock. Apple had the best price (though I don't remember what it was). The window was still patent, so they came the next day and replaced it. They were prompt and professional, and left things clean and neat.
Description of Work: Replaced 3'x2.5' window in front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen H.
06/2012
4.0
auto glass
  + -1 more
The workman was very nice but arrived very late. Our time was in a 10-2 window and he arrived after 4 pm. He did explain that they were very short handed. He completed the job as requested but left the car very dirty. Some of the upholstery was left with dirt spots on it and we are unable to clean it completely since some of it is a light fabric. Also the window itself was left uncleaned. The window however is fine, with no rain or air leaks. Also their price was very good. The office staff was very courteous and knowledgable.
Description of Work: Replace windshield on my car

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$285

Josefina R.
04/2012
5.0
replacement windows, glass repair
  + 0 more
I had a broken window in a very old house. They gave me an estimate over the phone of $190, when they arrived and actually cut and measured, our cost was actually $178. That was a pleasant surprise. They said they would come between 9 and 12, and they were here right at 9. They were quick and efficient. I would use them again.
Description of Work: The company removed a single paned, broken, 3x4 kitchen window and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Amy L.
01/2012
5.0
auto glass
  + -1 more
I called Apple on the Wednesday before Christmas (on Sunday) for an estimate on replacing my windshield at home. They gave me an estimate that was only slightly higher than the estimates received from other businesses which were for service at their shop. They were also able to fit me in on Friday afternoon. They gave me a window of 1 - 5 PM. They called me before coming (as I requested) and showed up at 4 PM. The work took approximately one hour. The installer was very professional and courteous. I was very satisfied with their work. The only mark against them was that the installer requested I leave the windows open overnight which seemed unusual to me. It wasn't a problem, but I can only fit one vehicle in my garage and had to swap them out so it could be left in the garage.
Description of Work: Apple replaced the windshield on my Avalanche at my home using their mobile service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Margaret S.
11/2011
5.0
auto glass
  + -1 more
Fast and efficient service. Contacted us twice to keep us informed as to schedule. Professional and great value. Highly recommend.
Description of Work: Came to the home to replace a smashed out car window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Mark K.
11/2011
5.0
auto glass
  + -1 more
This is the same company that my local Toyota dealership uses for glass repair. Called and got a quote that was less than the three other companies I had contacted. Made an appointment and paid in advance over the phone. The installer showed up right on time and did an outstanding job including transferring all the stickers and toll road pass from the old windshield to the new one. Left not so much as a fingerprint behind. The entire proceedure took about 40 minutes.
Description of Work: Replaced cracked windshield on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Regina S.
06/2010
5.0
auto glass
  + -1 more
I contacted 3 providers for estimates. Apple was the least expensive by $50 and the most responsive. Jennifer put me on hold while she checked with her sources for the best price for the replacement glass. The technician who came out to install was professional and did a great job -- no whistling or leaks so far! I recommend them highly.
Description of Work: Replace windshield in 2007 RAV4.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

    Contact information

    3111 Antoine Dr, Houston, TX 77092

    www.appleglasscompany.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Glass,
    Windows,
    Glass and Mirrors,
    Kitchen and Bath Remodeling

    FAQ

    Apple Glass Company is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Apple Glass Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Apple Glass Company does not offer free project estimates.
    No, Apple Glass Company does not offer eco-friendly accreditations.
    No, Apple Glass Company does not offer a senior discount.
    No, Apple Glass Company does not offer emergency services.
    Yes, Apple Glass Company offers warranties.
    Apple Glass Company offers the following services: Auto Glass, Residential Glass- Vinyl Replacement Windows, Shower Doors, Mirrors and Furniture Glass
    ask for details

    Contact information

    3111 Antoine Dr, Houston, TX 77092

    www.appleglasscompany.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM