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Abacus Plumbing, Air Conditioning and Electrical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Abacus Plumbing, Air Conditioning & Electrical's Motto is "You Can Count On Us!" Honesty and Integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. Abacus serves well over 35,000 homeowners every year (and growing) while maintaining a solid reputation with customers. All technicians are background checked, drug screened, licensed or certified, and fully trained for their respective trades. Abacus Plumbing was founded in 2003 and has become one of the most reputable, largest local Plumbing, HVAC and Electrical companies in Houston, TX with well over 100 employees. You can count on the analysis of your plumbing, heating and air conditioning problem as well as their recommendations and the quality of the work. Abacus offers a 100% Customer Satisfaction Guarantee on all work and offers best-in-market product & installation warranties .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.

Services we don't offer

Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1601-1625 of 1688 reviews

dennis W.
10/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Diane S.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: We anticipated needing a drain clean out and called about their coupon special for such. When they got there it was not necessary. They did a different service to unclog the tub, but still only charged us the coupon for the other service. Saved us money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Cheryl N.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: They unclogged a bathroom sink. The plumber unclogged the sink in approx. 10 mins.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Donna S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed the facet for the kitchen sink and tightened up the areas under the sink so the water did not leak, have used them in the past and pleased with their service will be glad to use them again | They gave me a appointment next day showed up on time appreciated that fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rick B S.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Cleared shower drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jamil A.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: they are decent people to work with, since I had no experience with other plummers, I cannot compare the prices ? work performed are simple repairs and does not need a scientist to solve

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
10/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Completely replaced air conditioning and heater.they were great on the installation and the units are top notch. But it took me weeks for them to do the general follow up. I had them do the winter check up last year. I had paid for a spring check up but was not aware I had. They called me this spring one week after the expiration date and and would not not honor it.and they give a 6 hour window for service. I have gone back to my previous service company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$10,000

Brian C.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Abacus checks our central air unit twice a year. They fixed problems missed by our other service provider a few years ago. We have also used them for plumbing services. We are very pleased with them and have joined their Bi-Annual Maintenance (BAM) program.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peter P.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: The replaced a compressor. They are very professional. Everything went just fine. I would and have used them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cheryl L.
10/2014
5.0
heating & air conditioning/hvac, plumbing, drain pipe
  + 1 more
.
Description of Work: Replaced existing water line in yard from meter to house due to a leak. Installed new line and cut off value. |I use Abacus for A/C and Heating check ups as well. Always very prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Sid T.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: We have used Abacus for both plumbing and air-conditioning service for several years. We will admit that their pricing is not the cheapest (they will probably not be the low bid), but we are convinced that they offer service value and maintain high industry standards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joe C.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: New toilet |Explained water formation

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$809

JED G.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Unclogged a shower drain and provided additional drain cleaning products.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sandra S.
10/2014
3.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I called for service on a hot water heater. What I got was a saleman. I ask him since I had two heaters and only one leaking if he could direct hot water from the other so I could have hotwater. Not possible he said. Lie. Also said if one heater was bad the other one probably was or soon would be. Lie again. There price was high more than anyone. The plumber I used came out and got hot water to the rest of house said he saw no need to replace other heater it was not leaking, no visible rust etc. it good shape. Suggested I probably got one bad one and a check with rest of the neighbors told me I was the first one with trouble in a 6 yr. old neighborhood.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Dr Richard G B.
10/2014
3.0
plumbing
  + -1 more
.
Description of Work: I had a leak in the plumbing from the attic that flowed into the upstairs bedroom. The only problem with the service was running all the water in the house. The house has older plumbing and when you turn the water off it can clog the faucets with mineral debris which happened in the upstairs bathroom. That cost me another service call and $300.00 plus to repair. None off this water problems is covered by insurance so I joined their club just in case. Thank you. M Black

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Alan L.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had previously enrolled in their club, so the service this time was free. Their fee schedule is a little on the pricey side, but their professionalism and quality of service is worth it. My only other real "complaint" is that wait times on the phone can be longer than ideal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BERYL R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Abacus installed a wall air conditioner in our upstairs media room. It's working very well. Need to have an independent inspector come to have a look but we were pleased with the final result.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Julie M.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn N.
10/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: repair costs were significant. took two days to ascertain leak source and re-run a/c drain line.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Maurita & Michael S.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: They unclogged a drain. Awesome professional people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan K.
10/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Checked A/C system. Found breaker to be tripped and replaced capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

robert P.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: replace evorp. coil

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Mark W.
10/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Performed service on tank less hot water heater, previously installed by Abacus. Their service technician was professional, courteous and punctual. He explained everything to our satisfaction before performing the service. I only give them a "B" on price, instead of an "A", because they are priced higher than most plumbers. Having said that, I believe you get what you pay for, which in this case is quality service, so I would have no hesitation in using them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$642

William H.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I have used them on several occasions. The most impressive work was when they suggested a whole house filter. The filter works great. We had one small problem with a leak and they fixed it immediately at no charge to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATHY A.
10/2014
2.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I had a clogged pea trap under the kitchen sink. The technician charged approximately $400 to remove the trap and reinstall. Plus I had to buy their product which cost approx. $75. When Abacus called to check on the service I found out that I did NOT have to buy the product and they reimbursed me. When I told them that I thought the price was extreme they reduced the price. However, it took them several months to do so.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$200

Response from Abacus Plumbing, Air Conditioning and Electrical
This customer has used our company for over 6 years.... and only for this kitchen drain. About every two years we go out and clear this drain and explain she has an plumbing issue associated with this line. Each time we clear the stoppage we charge the same amount.... this time the price is to high???? I am sorry but I don't see what we did wrong. But we gave her $300 back. Our promise is 100% satisfaction on every job we do. Plumbing Operations Manager

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-20628
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Electrical,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Kitchen and Bath Remodeling

FAQ

Abacus Plumbing, Air Conditioning and Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Abacus Plumbing, Air Conditioning and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abacus Plumbing, Air Conditioning and Electrical does not offer free project estimates.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers eco-friendly accreditations.
No, Abacus Plumbing, Air Conditioning and Electrical does not offer a senior discount.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers emergency services.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers warranties.
Abacus Plumbing, Air Conditioning and Electrical offers the following services: Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.
Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day