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Abacus Plumbing, Air Conditioning and Electrical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Abacus Plumbing, Air Conditioning & Electrical's Motto is "You Can Count On Us!" Honesty and Integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. Abacus serves well over 35,000 homeowners every year (and growing) while maintaining a solid reputation with customers. All technicians are background checked, drug screened, licensed or certified, and fully trained for their respective trades. Abacus Plumbing was founded in 2003 and has become one of the most reputable, largest local Plumbing, HVAC and Electrical companies in Houston, TX with well over 100 employees. You can count on the analysis of your plumbing, heating and air conditioning problem as well as their recommendations and the quality of the work. Abacus offers a 100% Customer Satisfaction Guarantee on all work and offers best-in-market product & installation warranties .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.

Services we don't offer

Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1576-1600 of 1688 reviews

Mary G.
10/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$900

Robert W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Perry B.
10/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia I.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: tested a shower pan for leak; repaired leaky faucet |I like the company, the repair went fine, just thought they were a little expensive. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Abacus Plumbing, Air Conditioning and Electrical
Thanks, [removed members name}, for your kind review, trust and business. We look forward to serving you in the future for any of your plumbing, AC, Heating or Electrical needs. Regarding price...we're not the cheapest, but we hire the best techs in Houston, and focus more on quality of service than how to cut corners. Being a fully licensed, insured contractor that does everything according to code, and backing up every job we do with a 100% satisfaction guarantee and our labor and product warranties which are unsurpassed in Houston is more important to most homeowner/customers than just the cheapest price without all of these benefits. And if something requires us to return to fix/solve an issue related to a repair or installation we always take care of our customer with no questions asked.

Leslie S.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: They fixed my kitchen faucet which was clogged up and replaced a part the housekeeper took off. They also told me about a product called BioSmart which keeps drains open and clean. Great product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte M.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Did drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James W.
10/2014
4.0
plumbing
  + -1 more
,
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$680

Sheila and James L.
10/2014
5.0
plumbing
  + -1 more
/
Description of Work: Very professional, good on time service, quality products.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Linda H.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Washing machine drain backed up. They cleared it, treated it, left another treatment which I can perform. They also helped me understand what scheduled maintenance I could perform to avoid this problem in the future. Love these folks. I sign up for their yearly maintenance to ensure I am on their preferred list.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Abacus Plumbing, Air Conditioning and Electrical
Thanks, [member name removed]. We truly appreciate your trust, business and recommendations. We're so glad we were able to help and take care of your plumbing problem.

Taylor B.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joan M.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marti B.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Commode tank rebuild. Cost is a little pricey; but I won't use anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Abacus Plumbing, Air Conditioning and Electrical
We truly appreciate your all "A" ratings! And while we aren't the cheapest in town...we prefer to focus on quality over discounted rates. This allows us to hire the best available talent by offering better wages and family lifestyles to our employees, and make sure from the time you call to permits being pulled, to the time the job is done, everyone involved is focused on taking care of your needs and full satisfaction. So again, thank you for your trust and loyalty!

Pat L.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: AI have been using Abacus for 14 yrs - ever since moving to Tx. Wouldn't consider using any other plumbing company.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for being such a long time, loyal customer. Customers like you are the reason we have continued growth year after year, and why we've been able to expand to serve you in even more ways...including air conditioning, heating and electrical.

Lee M.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Leslie H.
10/2014
5.0
plumbing, gas leak repair, drain cleaning
  + 1 more
.
Description of Work: Found and repaired a gas leak. The plumber arrived on time and performed a thorough search for the gas leak. He found it, repaired it and left everything neat and tidy. This was the second time we used Abacus. The first was for a clogged kitchen sink and disposal replacement. All was done professionally and in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

William H.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I have used them on several occasions. The most impressive work was when they suggested a whole house filter. The filter works great. We had one small problem with a leak and they fixed it immediately at no charge to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sid T.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: We have used Abacus for both plumbing and air-conditioning service for several years. We will admit that their pricing is not the cheapest (they will probably not be the low bid), but we are convinced that they offer service value and maintain high industry standards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JED G.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Unclogged a shower drain and provided additional drain cleaning products.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

CATHY A.
10/2014
2.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I had a clogged pea trap under the kitchen sink. The technician charged approximately $400 to remove the trap and reinstall. Plus I had to buy their product which cost approx. $75. When Abacus called to check on the service I found out that I did NOT have to buy the product and they reimbursed me. When I told them that I thought the price was extreme they reduced the price. However, it took them several months to do so.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$200

Response from Abacus Plumbing, Air Conditioning and Electrical
This customer has used our company for over 6 years.... and only for this kitchen drain. About every two years we go out and clear this drain and explain she has an plumbing issue associated with this line. Each time we clear the stoppage we charge the same amount.... this time the price is to high???? I am sorry but I don't see what we did wrong. But we gave her $300 back. Our promise is 100% satisfaction on every job we do. Plumbing Operations Manager

Michael T.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Sandra S.
10/2014
3.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I called for service on a hot water heater. What I got was a saleman. I ask him since I had two heaters and only one leaking if he could direct hot water from the other so I could have hotwater. Not possible he said. Lie. Also said if one heater was bad the other one probably was or soon would be. Lie again. There price was high more than anyone. The plumber I used came out and got hot water to the rest of house said he saw no need to replace other heater it was not leaking, no visible rust etc. it good shape. Suggested I probably got one bad one and a check with rest of the neighbors told me I was the first one with trouble in a 6 yr. old neighborhood.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


GLENN N.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Emergency call out on a Sunday to repair an outside hose bib which had resulted in losing all water to the house. They arrived well ahead of schedule and kept working at the problem even when it wasn't readily/easily repaired (the hose bib was at the low point, so water kept dripping into the joint as the technician tried to sweat in a new copper hose bib - he finally to it complete after an hour of trying - no extra cost for all of his time). I have used Abacus for all of my plumbing needs for many years, from a bath tub replacement, to cleaning out the sewer discharge line, to periodic service calls, and they are always very prompt and professional. I will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

jamil A.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: they are decent people to work with, since I had no experience with other plummers, I cannot compare the prices ? work performed are simple repairs and does not need a scientist to solve

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
10/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Completely replaced air conditioning and heater.they were great on the installation and the units are top notch. But it took me weeks for them to do the general follow up. I had them do the winter check up last year. I had paid for a spring check up but was not aware I had. They called me this spring one week after the expiration date and and would not not honor it.and they give a 6 hour window for service. I have gone back to my previous service company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$10,000

Gordon M.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-20628
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Electrical,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Kitchen and Bath Remodeling

FAQ

Abacus Plumbing, Air Conditioning and Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Abacus Plumbing, Air Conditioning and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abacus Plumbing, Air Conditioning and Electrical does not offer free project estimates.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers eco-friendly accreditations.
No, Abacus Plumbing, Air Conditioning and Electrical does not offer a senior discount.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers emergency services.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers warranties.
Abacus Plumbing, Air Conditioning and Electrical offers the following services: Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.
Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day