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Abacus Plumbing, Air Conditioning and Electrical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Abacus Plumbing, Air Conditioning & Electrical's Motto is "You Can Count On Us!" Honesty and Integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. Abacus serves well over 35,000 homeowners every year (and growing) while maintaining a solid reputation with customers. All technicians are background checked, drug screened, licensed or certified, and fully trained for their respective trades. Abacus Plumbing was founded in 2003 and has become one of the most reputable, largest local Plumbing, HVAC and Electrical companies in Houston, TX with well over 100 employees. You can count on the analysis of your plumbing, heating and air conditioning problem as well as their recommendations and the quality of the work. Abacus offers a 100% Customer Satisfaction Guarantee on all work and offers best-in-market product & installation warranties .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.

Services we don't offer

Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1526-1550 of 1688 reviews

Linda F.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to answer the survey! We at Abacus appreciate our customers!

Marty W.
05/2015
2.0
plumbing
  + -1 more
.
Description of Work: I responded to the $126.00 "DRAIN AND CLEAN A HOT WATER HEATER" add that I received in an email from Angie's list. I called, got details, told her my home had two hot water heaters and they were both 15 years old, installed by my builder. I was supprised when the plumber came out and started checking all my faucets and plumbing. When I questioned it, he said the plumbing checkups were free to club members and it included inspecting and cleaning both of my hot water heaters. I didn't think I had joined a club, but, thought he might be refering to Angie's List. |When he finally got to my hot water heaters he informed me they were too old, had a plastic hose connection and "company policy prohibited him from touching them." So, no draining my hot water heaters? Nope! But they would replace them for about $6,000. The manager is supposed to be refunding my money on my credit card. FYI I found out that most all hot water heater manufactured 15-20 years ago had plastic hose connections. Lesson Learned!

Rating CategoryRating out of 5
quality
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

Response from Abacus Plumbing, Air Conditioning and Electrical
I apologize for any misunderstanding that may have occurred regarding our Angie’s List special for a water heater flush for $126. Your customer service representative should have advised you that the $126 also includes a Club Membership which entitles you to one annual plumbing inspection, up to 15% savings on service and priority scheduling. Some water heaters may not qualify for the flush due to age and condition. Plastic drain valves are always subjected to the hot water which makes them very brittle. We have found from past experiences that trying to remove the plastic valve could potentially break which could result in flooding in your home. A second issue with these valves is if we do attempt to drain the water heater using the valve it is not always a reliable option as it is small and could potentially become clogged easily and not drain at all. If you were to authorize Abacus to replace the valve, we would flush your water heater for free. But attempting to remove the valve may not work and would leave the water heater useless.

Lorrie C.
05/2015
4.0
plumbing, electrician
  + 0 more
.
Description of Work: I needed an additional electrical outlet installed in a hallway of my small business. Went well. Arrived early and did a good job. Electrician was very professional and pleasant. Cleaned up after himself --- a real plus. The job was quite a bit more expensive than I had imagined it would be, but I didn't have anyone else to compare to.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$650

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value.

Lisa H.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leak and replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Abacus Plumbing, Air Conditioning and Electrical
Abacus appreciates your review and your business! Thank you.

Robert W.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Annual preventative checks for Plumbing and HVAC - the price is good for these yearly checks and they do great work and give clear info on the status and any work that may need to be done. They also work with my tenant to arrange a convenient time for her family, although sometimes I have to remind them to contact the tenant. I love working with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review.

Robert L.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a kinked refrigerator/ice maker water line and valve. |Checked refrigerator for water leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Edwy D.
05/2015
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
.
Description of Work: Did a spring inspection of our air conditioner. |Had plumber investigate why toilet was not flusing. Suggested replacing toilet because of it's age and build up of lime in toilet. He replaced the toilet plus the toilet flang. Toilet now works great. Also, asked him about the bathtub not draning. Said out our tube did not have a "P" trap but had an old lead trap. He was afraid to run a snake down the drain as he was afraid he would polk a hole in trap. Suggested he replace tub. We are getting estimatges to remodel the bathroom with a new tub and will have Abacus do the plumbing part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Lee F.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced Hot Water Heater. |Could not have been more pleased. |The tech. Aaron was EXCELLENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Scott T.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Response from Abacus Plumbing, Air Conditioning and Electrical
(removed member name), we have confirmed by phone with you (your wife) determining that you were satisfied with your HVAC services from Abacus. So this review is inaccurately reflecting on our HVAC department. Your concerns were in regard to our electrical services. We did make every attempt to return and provide alternative options, but it was unsatisfactory to you. In any regard, we would ask that you please update this review or remove this review altogether. Our electrical services manager tried contacting you but you refused to discuss your concerns any further.

Christina C.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace outside water faucet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Julie M.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Install 2 new A/C units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Jennifer K.
04/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Dimas D.
04/2015
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
.
Description of Work: The Abascus serviceman did performed an excellent job in cleaning our master and 2nd bathroom water drain. We also did sign-up their $126 per year membership because its include the annual water heater flush.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Gary J.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Replaced a toilet & unclogged a sink. Jason was prompt, professional, knowledgeable & very friendly. Everything went extremely well. Will absolutely use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

caroline W.
04/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Replaced 1960's sewer line. Expensive, yes, but they did a great job...No |time to be frugal when something this important is being done. They |did am A1 job, and it's guaranteed for 10 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Ben Y.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent. Fantastic work. Not cheap but you get what you pay for. Have them on an annual contract. They do all of my plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

william Y.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$184

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Cynthia O D.
03/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Had clogged toilet. They had to pull it out and replace. Very personable and very expensive.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. While we may not be the lowest price company, all our technicians are licensed, background checked, insured and bonded. We provide flat rate price, as we charge by the job and not by the hour and in most cases are able to perform the work immediately once the estimate is approved by the customer. All of our services come with a guarantee. Dolores Greenbaum Customer Service Manager

Edward H.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: They did an annual checkup and some additional work. |I have use them in the past for air conditioning work, plumbing work and they installed tankless water heaters I have spent about $20,000 with them in the past few years. They are professional,reliable and do great work. |You pay for what you get and I will continue to use them.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Wanda M.
03/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Repaired guest bathroom and kitchen faucet, cleared a clogged bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Naoko T.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review.

Darlene M.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Gayle D.
02/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Repaired broken pipe in the attic at hall bath. Installed new tub/shower valve in hall bath. Repair leak on top of water heater. They came out promptly; were very courteous; did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Joanne F T.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Always pleased with Abacus. I trust them to do it right. They know what they are doing. Not the cheapest but the best.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review!

Patti L.
02/2015
3.0
plumbing, water heater repair
  + 0 more
.
Description of Work: I did receive a quote for replacing two hot water heaters as requested. The technician was very prompt and professional with his inspection and with the manner of providing a detailed quote for replacing the hot water heaters. However, I had received a more affordable quote from another service company that I found on Angie's list too. So I went with the more affordable server company who I was very happy with.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Abacus Plumbing, Air Conditioning and Electrical
At Abacus we strive to provide the best customer service, professionalism and work quality possible for the value. While we may not be the lowest price company, all our technicians are licensed, background checked, insured and bonded. We provide flat rate price, as we charge by the job and not by the hour and in most cases are able to perform the work immediately once the estimate is approved by the customer. All of our services come with a guarantee. Dolores Greenbaum Customer Service Manager

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-20628
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Electrical,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Kitchen and Bath Remodeling

FAQ

Abacus Plumbing, Air Conditioning and Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Abacus Plumbing, Air Conditioning and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abacus Plumbing, Air Conditioning and Electrical does not offer free project estimates.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers eco-friendly accreditations.
No, Abacus Plumbing, Air Conditioning and Electrical does not offer a senior discount.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers emergency services.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers warranties.
Abacus Plumbing, Air Conditioning and Electrical offers the following services: Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.
Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day