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Abacus Plumbing, Air Conditioning and Electrical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Abacus Plumbing, Air Conditioning & Electrical's Motto is "You Can Count On Us!" Honesty and Integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. Abacus serves well over 35,000 homeowners every year (and growing) while maintaining a solid reputation with customers. All technicians are background checked, drug screened, licensed or certified, and fully trained for their respective trades. Abacus Plumbing was founded in 2003 and has become one of the most reputable, largest local Plumbing, HVAC and Electrical companies in Houston, TX with well over 100 employees. You can count on the analysis of your plumbing, heating and air conditioning problem as well as their recommendations and the quality of the work. Abacus offers a 100% Customer Satisfaction Guarantee on all work and offers best-in-market product & installation warranties .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.

Services we don't offer

Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1451-1475 of 1688 reviews

Walter G.
12/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: |Repaired a central heat gas furnace. When turned on, the furnace fan would start, but the gas would not ignite and the furnace would shut down after two minutes. I had previously called a different repair service, but the that Technician was unable to correct the problem after trying on two separate visits. I then called ABACUS to check the system. | |The ABACUS Technician determined the problem in a short time and promptly corrected it by repositioning the ignitor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$136

Response from Abacus Plumbing, Air Conditioning and Electrical
On behalf of the Abacus Plumbing, Air Conditioning and Electrical family I would like to thank you for letting us know how our visit with you went. We here at Abacus, strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review and being our customer! Regards, William Gordon Customer Service Supervisor

Carolyn S.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
On behalf of the Abacus Plumbing, Air Conditioning and Electrical family I would like to thank you for letting us know how our visit with you went. We here at Abacus, strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review and being our customer! Regards, William Gordon Customer Service Supervisor

William H.
12/2015
5.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: Fixed a gas leak in my stove.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Abacus Plumbing, Air Conditioning and Electrical
On behalf of the Abacus Plumbing, Air Conditioning and Electrical family I would like to thank you for letting us know how our visit with you went. We here at Abacus, strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review and being our customer! Regards, William Gordon Customer Service Supervisor

Robin M.
12/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: found every nit picking thing wrong then wanted to charge a fortune to fix..

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$126

Anne W.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Abacus Plumbing, Air Conditioning and Electrical
On behalf of the Abacus Plumbing, Air Conditioning and Electrical family I would like to thank you for letting us know how our visit with you went. We here at Abacus, strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review and being our customer! Regards, William Gordon Customer Service Supervisor

Lesia G.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Sebastian was very professional, knowledgable and clean. We will be requesting him when Abacus Plumbing is needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you {Member's name} for your comments I will forward your comments to Sabastian and his manger so that he knows how much his efforts are appreciated. Thank you so much. Charles Scott Customer Relations Coordinator

Dianna B.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Abacus Plumbing, Air Conditioning and Electrical
On behalf of the Abacus Plumbing, Air Conditioning and Electrical family I would like to thank you for letting us know how our visit with you went. We here at Abacus, strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review and being our customer! Regards, William Gordon Customer Service Supervisor

Alan L.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to send us this review Mr. [member name removed]. Charles Scott Customer Relations Coordinator

Alex M.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a problem with a running toilet. They scheduled promptly and kept their appointment time. We ended up replacing the toilet. All work was finished that day even though he did not finish until late in the evening. Very professional. We would use then again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Abacus Plumbing, Air Conditioning and Electrical
On behalf of the Abacus Plumbing, Air Conditioning and Electrical family I would like to thank you for letting us know how our visit with you went. We here at Abacus, strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review and being our customer! Regards, William Gordon Customer Service Supervisor

Linda M.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Great work but expensive.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to send us this review [member name removed]. Charles Scott Customer Relations Coordinator

Cynthia B.
11/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Changed my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
On behalf of the Abacus Plumbing, Air Conditioning and Electrical family I would like to thank you for letting us know how our visit with you went. We here at Abacus, strive to provide the best customer service, professionalism and work quality possible for the value. Thank you for your review and being our customer! Regards, Dolores Greenbaum Customer Service Manager

Harry D.
11/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
According to the survey you completed back in April, you gave us 5-stars indicating your experience was valuable and the technician was courteous and efficient. Please give us a call to discuss. Charles Scott Customer Relations Coordinator

Derrick B.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Response from Abacus Plumbing, Air Conditioning and Electrical
[Member Name Removed]your review is appreciated, thank you for taking the time to submit the rating. Charles Scott Customer Relations Coordinator

Angela S.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Abacus Plumbing, Air Conditioning and Electrical
Greetings Ms. [member name removed], while we here at Abacus are always appreciative of great ratings, we are also concerned about future relationships. I would personally appreciate an opportunity to communicate with you about future use of our services if you would allow. Charles Scott Customer Relations Coordinator

CURTIS C.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I have used Abacus twice. They are not cheap, but, their work is first class, i.e., it's done right. Curtis Collette

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us the review [Member name removed], we appreciate the feedback that our customers take time to provide. Charles Scott Customer Relations Coordinator

Brady O.
11/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I called Abacus to get an inspection on my AC. The serviceman who came out hooked some hoses to my outside unit. He then attempted to explain things to me and I quickly realized that he didn't know what he was talking about. The phrase that stuck with me is "23 four thirds". What does this even mean? | |After taking pictures of my unit in the attic and showing me pictures of a unit (still not sure it was mine), he explained that my system must have frozen up at some point. I don't see how that is possible and still have the system run at a later time. | |What he didn't do that I fully expected was examining filters or measuring the temperature of the air coming from the vents. | |This quickly turned into a sales call where he told me that he could either repair my unit for $6000 or for only $16000 I could have a unit that could be monitored from my smartphone. I don't even own a smartphone. This was a small detail that he overlooked. | |The kicker was when his associate came in as well. While the primary serviceman was figuring out my quote (which he never actually gave me), the second guy was showing me pictures on his smartphone of a house they serviced. Apparently, the owner of the house is an avid hunter and he showed me pictures of the 100's (no exaggeration) of stuffed animal heads in this person's house including exotic big game. I'm all for hunting, but this was a bit much for me. In addition, this was a HUGE invasion of privacy for this person. | |I could not get them out of there fast enough. I was glad to pay the $49 so I could see them leave. | |I do not trust Abacus with their ability to do any work, access to my house, or privacy.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$49

Response from Abacus Plumbing, Air Conditioning and Electrical
[Member name removed], first let me thank you for providing us your feedback on your experience with our company. The information that our customer send, though difficult to hear at times, is invaluable when it comes to improving our services. Our trade manager has been informed of the technician’s behavior has been addressed. Again thank you for your feedback. Charles Scott Customer Relations Coordinator

Abigail D.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Abacus Plumbing did work quickly and efficiently. The workers were courteous and explained the process thoroughly. I would recommend this company to friends and family.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Ms. [member name removed], your comments are appreciated and thank you for your kind words about our technicians as well. Charles Scott Customer Relations Coordinator

John P.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Full house electrical inspection

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Abacus Plumbing, Air Conditioning and Electrical
(Removed member name) , thank you for taking the time to give us a review. We appreciate all feedback. Charles Scott Customer Relations Coordinator

Edward C.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fix a water leak in my attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Abacus Plumbing, Air Conditioning and Electrical
Mr. [removed member's name], thank you for taking the time to rate your experience of our services. Charles Scott Customer Relations Coordinator

Bill C.
10/2015
5.0
plumbing, water heater repair
  + 0 more
I was pleased with work.
Description of Work: Replaced a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you Mr. [Member name removed] for you review. Here at Abacus, what our customers feel about our work means everything. Each “A” we receive is an honor and each rating below that, we see an opportunity to improve. Thank you for taking the time to let us know how we are doing. Charles Scott Customer Relations Coordinator

Laura W.
10/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Rebuilt five toilets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank for taking my call today and allowing our team the opportunity to correct your plumbing concerns. We look forward to addressing this issues so they are no longer a concern for you. Charles Scott Customer Relations Coordinator

Kenneth N.
10/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Kitchen faucet was dripping. Plumber said he'd go look for a replacement hose, said he could not find one, so one had to be ordered. That took a week for the replacement hose to show up. Plumber was 4 hrs late on appt. time. After initial visit when plumber put the defective hose back on it leaked worse than before. For $300 I feel they should have just installed a new faucet the 1st time they came out. I'd think twice before using them again. |

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$300

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to give a review of our work. I have left my contact information on your voicemail and I am hoping for an opportunity to speak to you in regards to the services we provided. Charles Scott Customer Relations Coordinator

Paul M.
10/2015
5.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: Completed work timely, professionally, and properly. Check all gas lines prior to leaving. Cost was a little higher than others but they go the extra mile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you [Member name removed] for your business and also for taking the time to submit a review for us. We look forward to any opportunity we get to service your home again. Charles Scott Customer Relations Coordinator

Allyson N.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Re-piped entire house. Replaced old 1964 galvanized pipes with PEX. The plumbing replacement went extremely well. The dry wall repair was not as smooth. Abacus does not do the drywall repair. They have a list of companies they refer to but take no responsibilities for. I used their strongest referral & ended up wishing I'd gotten multiple evaluations. Not because of the cost but the quality of the work. I had to call the drywall people back repeatedly to get things done right. But no problems with the actual plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Abacus Plumbing, Air Conditioning and Electrical
[Member Name Removed] for as much as we appreciate good reviews from our customers here at Abacus, our bigger concern is how satisfied our customers are with the overall experience. I see that this job was done some time ago but I want to check in on our referral company and make them aware of this situation. Charles Scott Customer Relations Coordinator

Enrique N.
10/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you [Member Name Removed] for your business. Here at Abacus, we value not just our customers, but also the feedback the give is as well. We are constantly looking for ways to improve our services. Charles Scott Customer Relations Coordinator

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-20628
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Electrical,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Kitchen and Bath Remodeling

FAQ

Abacus Plumbing, Air Conditioning and Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Abacus Plumbing, Air Conditioning and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abacus Plumbing, Air Conditioning and Electrical does not offer free project estimates.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers eco-friendly accreditations.
No, Abacus Plumbing, Air Conditioning and Electrical does not offer a senior discount.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers emergency services.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers warranties.
Abacus Plumbing, Air Conditioning and Electrical offers the following services: Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.
Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day