Double Eagle Sprinkler customers are respectfully served with a no surprises method of doing things with:upfront estimates (no work is performed without your complete approval) technicians eager to explain what they’ve done (and why) in plain english all with a full one year parts & labor warranty with all work guaranteed.
It was pretty good. It was easy to set up the appointment. He was on time. He did whatever was needed to be checked. I did some good recommendations.
Description of Work: I purchased a Big Deal coupon from Double Eagle Sprinkler to check the whole irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Double Eagle Sprinkler
[removed member name], thank you for your wonderful comments and rating! I'm delighted your experience with our company, and for the fact you gave us a try! Robert Coleman, Owner, Double Eagle Sprinkler
CAROL B.
10/2013
4.0
irrigation systems
+ -1 more
They were supposed to come out first thing on a Thursday, and were late, so I had to reschedule. The next person was a little late too, but called me early enough to let me know. He found all the things that were broken, and gave me an estimate to complete the work. Scheduled and came out the next day and replaced a lot of heads, fixed one or two broken leaks, gave me better coverage in some planters and adjusted my sprinkler system. It was a little pricy but hopefully will be worth it. The technician that did the work was very nice and thorough.
Description of Work: Came out to do my half hour inspection and found a busted pipe, busted heads, and low water pressure in the front yard. Talked me into put in new heads that provide more pressure but don't use as much water. Hopefully will see purchase repaid in a year or so.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,500
Response from Double Eagle Sprinkler
(removed member name), thank you for your comments and rating. Andrew Triplett, your technician, continually receives the highest ratings and reviews for his work. He sends his regards, and thanks you for your generous comments. Robert Coleman, Owner, Double Eagle Sprinkler
Monica J.
10/2013
4.0
irrigation systems
+ -1 more
I bought an Angie's List deal. The tech was in and out so fast. I'm not really sure what happened. I didn't follow him around the whole time. I explained a couple of problem areas before he got started. I saw evidence that he changed 2 nozzles because the old parts were thrown in the yard. He zipped around for a bit and then he was gone. I asked if he checked the backyard and he said yes. Upon his departure, he handed me the invoice without an explanation of what he had done. It was starting to rain and I was distracted by another project in the house. So, I didn't ask any questions. The experience seemed odd. However, I appreciate that I was not given a bogus sales pitch for hundreds of dollars of work that needs to be done. I just pray that all goes well with my sprinkler. Also, the online scheduling and email reminders are awesome. I wish every service provider provided this convenient option.
Description of Work: Provide routine maintenance of sprinkler.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$52.5
Response from Double Eagle Sprinkler
[removed member name], I apologize for the fact that the technician left work related debris at your home. All I can promise is that it will not happen to another customer in the future. I specifically brought up this subject in our team meeting (using no one's names) and demanded (not requested) that this not happen again, period. Your feedback helps us to better our service, especially "no brainer" items like pick up your trash when you are finished. I noted your satisfaction with our online scheduler and email confirmations. These are new 2013 enhancements to our service. Now, just like ordering pizza, you can schedule your service appointment at any time of the day or night, without having to talk with a scheduler. We appreciate that you took the time to "write us up," and to give us pertinent feedback on our tech's work behavior. Robert Coleman, Owner, Double Eagle Sprinkler
Douglas M.
10/2013
4.0
irrigation systems
+ -1 more
It was fine. They came out on time and they did a good job. They came out a week after I purchased the deal. They went through everything and explained what was going on. I asked hm about the additional work that they done and I thought their prices were quite a bit high so I didn't use any of them. They're very professional.
Description of Work: I purchased a Big Deal coupon from Double Eagle Sprinkler. They came out and tested all the irrigation and sprinkler heads. They made an adjustment on one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Response from Double Eagle Sprinkler
[member name removed], our prices may seem high, but the real issue is performance and accountability. We install the finest commercial grade Rain Bird and Hunter irrigation products for our customers, insuring long life and reliability of performance in the future for our customers. Our trade experiences 30% turnover each year, mostly due to irrational pricing by the operators for their services. Our prices are in line with any reputable, insured, experienced lawn sprinkler company in the Metroplex. Our A rating with the Better Business Bureau speaks volumes about our reliability and accountability to our customers, short term and long term. Most of our competitors don't bother to join the BBB, cover their customers with insurance, and take other financial shortcuts such as inferior products and materials at the expense of the customer. Thank you again for your candor and for taking the time to send your feedback to us---and to your fellow Angie's List readers. Robert Coleman, Owner, Double Eagle Sprinkler
Gayle T.
10/2013
5.0
irrigation systems
+ -1 more
Great! The inspector also determined that during some drainage work I had done earlier in the year, the sprinklers at the back of the house had been disconnected from water and disconnected at the control box. I have since called the drainage contractor to have this rectified. Good catch!
Description of Work: Checked/adjusted sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from Double Eagle Sprinkler
(removed member name), thank you for your wonderful review and the kind words. We try our best to do right by our customers---and our fellow contractors in our trade and other trades. Oftentimes they will call us to do the repairs caused by the damages down in their work, knowing that they are not licensed to work on irrigation. Thank you again for your report & review---it really helps us convince other Angie's List readers to give us a try. Robert Coleman, Owner, Double Eagle Sprinkler
Susan G.
10/2013
4.0
irrigation systems
+ -1 more
I purchased the big deal coupon for this service and it was great. He showed up late but it was fine. I think I paid an additional amount of $30 or $40, or something like that. His pricing was fine. Even though he was late, he did call me back when I had called him. So it’s not like he blew me off or anything. Things like this do happen, and so if I have a problem, I would use him again.
Description of Work: I used Double Eagle Sprinkler for replacing my sprinkler heads.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$92.5
Response from Double Eagle Sprinkler
(Member name removed), thank you for your wonderful comments and rating. We appreciate your willingness to give us a try! Call us again in the Spring of 2014 for a Spring Sprinkler Check-up! Robert Coleman, Owner, Double Eagle Sprinkler
Rodney C.
10/2013
4.0
irrigation systems
+ -1 more
We had purchased a big deal for the service, and it was fine. I don't know what he tested, but he said everything was working fine.
Description of Work: We used Double Eagle Sprinkler. They made sure all the sprinkler heads were working.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Double Eagle Sprinkler
(Member name removed), thank you for your comments & rating! We appreciate your business---and the fact you took the time to "write us up." Call us (or go online at www.doubleeaglesprinkler.com) to schedule addtional work anytime. Thank you again! Robert Coleman, Owner, Double Eagle Sprinkler
Matthew M.
10/2013
5.0
irrigation systems
+ -1 more
I purchased an Angie’s List Big Deal for this services and it went great.
Description of Work: I used Double Eagle Sprinkler to replace two new sprinkler heads and to get a zone working that previously was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Double Eagle Sprinkler
[member name removed], thanks for the "exemplary" report and rating! A copy of your review has been inserted in your tech's employee review file----and we read the ratings and comments at our team meetings. It is very motivating for the techs to be singled out as "straight A." Thank you again! Robert Coleman, Owner, Double Eagle Sprinkler
Andrea H.
09/2013
5.0
irrigation systems
+ -1 more
It worked out great. They came out and made suggestions to my sprinkler heads and made sure they were all working properly. The service was fine, it was exactly what I was expecting. It was efficient. He was in and out pretty much. He had a good sense of humor. They called to reschedule a couple of times.
Description of Work: We used the "Big Deal" that we purchased for the services of Double Eagle Sprinkler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Double Eagle Sprinkler
[member name removed], we hope to make the same impression on other customers as we did with you. We read and post every review from Angie's List customers, and we love it when words like "efficient....had a sense of humor....went great..." (along with a very favorable rating) are reported. Thank you for giving us a try---and for taking the time to write such a thoughtful review. Robert Coleman, Owner, Double Eagle Sprinkler
Barbara K.
09/2013
5.0
irrigation systems
+ -1 more
Arrived on time. Checked lines and replaced sprinkler heads, all within 30 minutes. .
Description of Work: Replaced two sprinkler heads and checked system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Double Eagle Sprinkler
(Member name removed), thank you for your review and rating! We appreciate your candor and willingness to take the time to "write us up." Your report directly affects other Angie's List readers in their decision to give us a try---or avoid us like the plague. Robert Coleman, Owner, Double Eagle Sprinkler
Olivia L.
09/2013
4.0
irrigation systems
+ -1 more
It went well and was less costly than the other estimates I had gotten. The first visit they fixed the sprinkler system but front yard there was more damage to the electrical connection and they had to come back the next day. I didn't have them come back because of I wanted to wait before spending more on the sprinkler system. The work that was done took long time to fix and he had to go to another scheduled appointment. I would call them again.
Description of Work: Connected the buried electrical line that had disconnected and sprinkler system wasn't working. One was fixed but they had to come back to fix the other.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from Double Eagle Sprinkler
(Member name removed), we appreciate your review & rating! Thank you for taking the time to write a detailed report for your fellow Angie's LIst readers. We appreciate the insights it gives us to improve the quality of our services. Thank you again for your input--and rating! Robert Coleman, Owner, Double Eagle Sprinkler
Carlos R.
09/2013
4.0
irrigation systems
+ -1 more
It went well, the technician explained what he was doing and what needed to be done in order to maintain a better healthier yard and adjusted watering times.
Description of Work: Checked and adjusted sprinkler heads
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$49
Response from Double Eagle Sprinkler
[member name removed], we are glad to add you to our list of Happy Customers! Thank you for taking the time to write a review of our services---and the marvelous rating you gave us. We appreciate you! Robert Coleman, Owner, Double Eagle Sprinkler
Ann H.
09/2013
1.0
irrigation systems
+ -1 more
WHAT A RIP OFF! Do not hire this company. I bought an Angie's List Deal with this company which was supposed to include the following: Checking for line leaks, dry areas and broken sprinkler heads, cleaning and adjusting clogged nozzles, checking rain and freeze sensor operation, setting controller for proper watering time and duration for current municipal water restrictions, adjusting all heads and rotors for most efficient coverage, checking up to 10 sprinkler zones, inspecting for main line and lateral leaks. The technician did not do any of this...!! I had to physically point out dry areas which he didn't even bother walking to see. This man could barely walk. He did not even walk around my whole yard to check different areas. None of the things listed on the deal were performed. He set my programmer for the 2-minute test and then within the first two stations of my 8 station system, he started telling me that I needed a whole new sprinkler system. He started bad-mouthing my system and the people that installed it. As I kept prompting him around to the different zones as they would come on, he would just keep bad-mouthing it. He finally adjusted one sprinkler head to spray a shorter distance. THAT IS ALL HE DID. FOR $49! He was late to the appointment, but he did call. In the end he quoted me around $1700 for a new system. I wasn't interested in getting an estimate for a new system. I realize now that I should have done my home work and read some of the reviews on this company before I bought the Deal because if I had read them I would have NEVER bought it!
Description of Work: adjusted the length of spray on one sprinkler head
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$49
Response from Double Eagle Sprinkler
(member name removed), please accept my sincere apology for the experience you had with your BIG DEAL Sprinkler Tune-up. I have refunded your $49.00 by sending you a check today. There is no excuse for the lack of genuine service. When a system is a of nature that requires a high expenditure to make it perform correctly, sometimes our technician will "cut to the chase" and recommend a completely new system. If our technician did this after looking at just a couple of your zones, it's a good guess that he did just that. Making repairs to a substandard system, without real hope of making it work properly, defeats the purpose. I apologize for any inconvenience that you may have suffered. Robert Coleman, Owner, Double Eagle Sprinkler
EDWARD H.
09/2013
4.0
irrigation systems
+ -1 more
It went OK - on the one hand, I didn't think there was much thinking out of the box when he said that he would rip up my system and start over. On the other hand, I appreciated his honesty!
Description of Work: evaluate sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$49
Response from Double Eagle Sprinkler
[member name removed], we'd love to give you a free estimate for a new system anytime that works for you. Thank you for your candor! Robert Coleman, Owner, Double Eagle Sprinkler
Michael M.
09/2013
5.0
irrigation systems
+ -1 more
I couldn't be happier with the service. The technician cleaned and adjusted the system and replaced 2 heads. He also found a break in one of the pipes and offered to repair it. I told him I would do the work myself and he instructed me on what to do.
Description of Work: Sprinkler system tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$49
Response from Double Eagle Sprinkler
(removed member name), your technician was Clinton Clevinger, and he sends his regands. We appreciate your kind words and rating of our services. It helps Clinton---this review goes into his review folder----and it helps our company---as other Angie's List readers "check us out," and read what you have to say about us. Thank you again for being a great customer and taking the time to let others know how you feel. Robert Coleman, Owner, Double Eagle Sprinkler
DAVID W.
09/2013
5.0
irrigation systems
+ -1 more
It went fine, have water coverage at both properties now.
Description of Work: fixed and / or replaced some sprinkler heads, and fix leak in broken pipe and lowered some existing sprinkler heads. Check out system for two properties.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Double Eagle Sprinkler
[member name removed], thanks for the great review! Your tech, Todd Anderson, also sends his thanks. We appreciate the fact you took the extra time to "write us up." It helps us dramatically by informing your fellow Angie's List readers objectively how you were treated and served. Using your input, many people will decide to give us a try---we are truly thankful! Robert Coleman, Owner, Double Eagle Sprinkler
Dan H.
09/2013
4.0
irrigation systems
+ -1 more
It was an Angie's List Big Deal that I purchased. It was okay. There were no additional charges.
Description of Work: Double Eagle Sprinkler just basically walked through and made sure the sprinklers were working.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Chuck M.
09/2013
5.0
irrigation systems
+ -1 more
Super Job - they found the dry areas and fixed them for a very reasonable rate ...
Description of Work: Checked and Adjusted our Sprinkler System ...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.99
Response from Double Eagle Sprinkler
[member name removed], I am proud to say the technician who came to your home was my son, Ryan Coleman. Ryan works summers to round up extra money for his college expenses. I'm proud to state he has a 3.987 GPA. (He has gotten all As, except one A-). He's back in college for his senior year, majoring in marketing & finance. He graduates next May. Thank you for your comments and rating---it helps us with Angie's List readers who haven't tried us yet! Robert Coleman, Owner, Double Eagle Sprinkler
Gwendolyn S.
09/2013
5.0
irrigation systems
+ -1 more
Good job by technician, Would use him again.
Description of Work: Reviewed sprinkler activities, corrected broken pipe, improved system by changing volume at each head
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72
Response from Double Eagle Sprinkler
[member name removed], Steve Howle was your technician---he says thank you for the commendation----and requests you ask for him anytime you need sprinkler service in the future! Thank you for the kind words and exemplary rating! Robert Coleman, Owner, Double Eagle Sprinkler
Bill and Joanne F.
09/2013
5.0
irrigation systems
+ -1 more
He did a great job and was very personable!!!
Description of Work: Adjusted sprinklers, fixed broken heads. We paid extra for a taller sprinkler and head that was not in the agreement. Very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Double Eagle Sprinkler
[member name removed], thank you for your review and rating! Todd Anderson was your technician, and a copy of your review is in his employee review file. It really motivates my team to have great write ups from the customer. We take pride in our work---and we appreciate your feedback. It helps other Angie's List readers to make a decision whether to try us or not. Thank you again, Robert Coleman, Owner, Double Eagle Sprinklerler PS...It makes a great "day starter" to read a review like yours!
Janice A.
09/2013
3.0
irrigation systems
+ -1 more
It was an Angie's List Big Deal that we purchased. It was okay; it wasn't the best. As it turned out, they only specialize in Rainbird and we have a different system. They didn't seem to understand it and they wanted us to change to Rainbird. We had our original guy come out afterwards because we were still having problems. They said that everything was just fine. We didn't have any idea if it was a good price or not. They were very responsive.
Description of Work: We used Double Eagle Sprinkler to check our sprinkler system.
Rating Category
Rating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$49
Luaine J.
09/2013
5.0
irrigation systems
+ -1 more
Arrived on time. Adjusted sprinkler heads and replaced some that were not working efficiently. I would use again
Description of Work: Went over sprinkler system. Replaced heads that were not working properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Double Eagle Sprinkler
[member name removed], thank you for your positively wonderfrul review and rating. Your irrigator, Kevin Romine, says thank you! A copy of your report is in his employee file, and we always review the reports (with no names) at our team meetings. Thank you again for taking the time to report to your fellow Angie's List readers. Robert Coleman, Owner, Double Eagle Sprinkler
Michael J.
09/2013
5.0
irrigation systems
+ -1 more
Provider called prior to arrival time due to car problems and let me know he will be within the next 30 minutes. check each zone one at a time and mark any head that needed to be address. answered all my question and concerns. started working right away and did not take long to complete the job. I would use them again.
Description of Work: Check and Adjusted each sprinkler head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Double Eagle Sprinkler
(member name removed), we appreciate your thoughtful review. Your technician, Steve Howle, thanks you as well. A copy of your report has been placed in his employee review file. We also read them aloud in our team meetings. Thank you again! Robert Coleman, Owner, Double Eagle Sprinkler
Clayton S.
09/2013
3.0
irrigation systems
+ -1 more
The repair man was very knowledgeable. He inspected the sprinkler and told me what adjustments were needed and quoted me an additional charge. My issue was when it came time to pay, he wanted to charge me double. His explanation was the Angie's List deal only covered an hour of work, and since he was there over an hour, he would have to charge me double. When I confronted him with the email and pointed out that it contained no verbiage about a time frame, he decided he did not have to charge me double. It just seemed like he was trying to scam me.
Description of Work: Inspected sprinkler system
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$50
Response from Double Eagle Sprinkler
The Angie's List BIG DEAL special for $49 (a savings of $13.50 over our regular price of $62.50, a 20% savings), only covered the first half hour of work. When your technician worked past the first half hour, the procedure is to come to you for approval of any additional time or parts needed to complete the repair(s). This critical procedure was not followed by the technician, resulting in your feeling that he was trying to "scam" you. I apologize on behalf of the company, and want to assure you that this is not our policy in any form whatsoever. The technician simply kept working and then came back to you for payment. He has been an employee since 2005, and knows better than to skip this step. Since you only paid $49.00 for all the work done, skipping the procedure obviously backfired on the technician, truly poetic justice. Again, my apologies. Robert Coleman, Owner, Double Eagle Sprinkler
Zachary W.
09/2013
5.0
irrigation systems
+ -1 more
They were on time but didn't call ahead like they said they would. They diagnosed and repaired all the issues within 1.5 hours. The work was thorough and clearly effective as my yard now looks much improved due to the more appropriate water coverage. Overall the surface and repair met my expectations. My only issue is with the original coupon. It really appeared that all it provided was an evaluation because my total bill was significantly above what I had anticipated. I think the wording of that coupon needs to be a bit more clear as there is little they can do with regard to repair in the first 30 minutes.
Description of Work: Evaluated all sprinklers and replaced/repositioned the ones that were not effectively watering the yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Double Eagle Sprinkler
[removed member name], we agree with you. The wording on the second offering of the Angie's List BIG DEAL specifically states the 1/2 hour time limit. We had over 50 responses to the first offering, and both technicians and customers were sideways about the lack of explicit wording on the length of time that the special paid for. It was our first time to do this, and we found out in a hurry that the wording specifically detailing the length of time was absolutely necessary! Thanks for your kind coments and reveiw. Robert Coleman, Owner, Double Eagle Sprinkler
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Lawn and Yard Work,
Landscaping,
Plumbing,
Drain Pipe Installation,
Electrical,
Pavers and Hardscaping,
Landscaping - Lighting,
Screen repair
FAQ
Double Eagle Sprinkler is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 12:00 PM
Double Eagle Sprinkler accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Double Eagle Sprinkler does not offer free project estimates.