Fresh Coat Painters

THEY SUCK. HORRIBLE CUSTOMER SERVICE. WON'T ADMIT TO AN HONEST MISTAKE. 
      I do have my worries about posting this because they still haven't painted out unit yet and could do a bad job by not preparing the metal, etc. correctly or putting on the proper coats. Does anyone know a good inspector? Hmmm, I bet Angie's List does. :-)
       I really am disappointed in Jesus Walls's attitude. It was a simple, honest mistake but he didn't own up. Telling me the excessive splatter came from something else was the final straw. According to his insinuation, on this sunny day, I would have to have bought the proper length hose and powerful sprayer, attached it to the spigot downstairs, thrown it up one story, stood on my own 2nd floor balcony,  and, since I don't have a power washer, opened my door and wantonly splatter-sprayed into my own house.
      I have photos (that I don't know how to upload).

Painters showed up a little later than expected but the started right away. Replaced damaged wood and started caulking joints and windows. Second day they picked up the paint and started painting. I was assured that all exposed wood would be primed with an oil based primer and for the most part it was (see punch list). Finished most of the painting on the third day (Friday). They had trouble locating wood for a column that needed to be rebuilt so the final portion was put off until Monday. Saturday - I did a walk through. Unfortunately for Fresh Coat I am extremely picky when work is done. I proceeded to inspect the paint and wood work with an inspection mirror to see under areas I could not easily see. I even climbed on to the second story roof to inspect the chimney.The punch list was minor, only a few items including : 5 areas needed to be touched up as wood was not sealed on cut ends (needed the mirror to find these) mainly the vertical trim boards of the chimney. Exhaust risers for furnace and water heater were not painted. They said it was not in the quote, i argued that they were painted originally they should be considered as part of the job, the crew complied with little resistance. Underside of new window box was not painted exposing it to sprinkler system water. Garage door opening trim - they replaced the left side but did not match the right side. I had them match it. Monday, the crew returned with the column wood and rebuilt and painted the column. They addressed the punch list and completed the job. The lead (Armondo) did a great job. he asked if he could leave the old wood on the side of the house until Saturday as his truck was full. He did such a great job I agreed. Overall they did a great job. I must commend Fresh Coat for honoring an original quote from a branch in Plano that closed a wee prior. These guys did a great job and I will be happy to recommend them to anyone who is looking for a painter.