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All Star Lock & Key

Locksmiths

About us

Since 1999 we have been providing quality commercial, residential & automotive locksmith services to Houston & its surrounding communities. All Star Lock & Key provides fast, reliable, professional service at extremely competitive rates. Rest assured, the price we quote over the phone is the price you will pay, and we will never hit you with any hidden charges. At All Star Lock & Key we stand behind our workmanship if you aren't happy, we will fix it. We have a fully equipped mobile unit available 24 hours a day 7 days a week. We service all major lock brands and associated door hardware.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Repair, replace, rekey & install locks. Residential and commercial. Door closers. Panic hardware. File cabinets & desks.

Services we don't offer

Auto keys and lockouts

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.996 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
1%
3
3%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 96 reviews

Frank C.
11/2015
5.0
locksmith
  + -1 more
On 11-4-15 Tim replaced my front garage door lock keyed to my house key and repaired the two garage side door locks. When they proved too difficult to operate he came back and the following day and replaced the repaired locks with two new ones keyed to my house key and provided three extra keys. Total bill $190. He arrived at the agreed time and was courteous and professional.
Description of Work: Replaced three locks in my garage keyed to my house key and provided three extra keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Gail L.
10/2015
5.0
locksmith
  + -1 more
Called Tim and he came out the next day and adjusted the door strike and solved my problem. He is very professional and punctual and I will call him again if the need arises.
Description of Work: Deadbolt on front door was not locking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Carolyn C.
10/2015
5.0
locksmith
  + -1 more
From start to finish, All Star Lock and Key is a top notch operation. I called on a Thursday, they came on a Friday morning. They did a great job at a very competitive price, and could not have been any more personable. I highly recommend All Star Lock and Key.
Description of Work: All Star Lock & Key re-keyed the front and back doors to our new home. They also fixed the bent hardware on the back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cynthia D.
10/2015
5.0
locksmith
  + -1 more
Absolutely flawless. Tim showed up right on time, was friendly, knowledgable, and worked swiftly. One of the deadbolts had been opened and retuned (which I did not realize when I bought it), and it had one screw missing, but he was able to find one on his truck that worked. Then after it was on, the combination was not locking and unlocking properly (obviously why it had been returned), but he was able to problem solve it very quickly and now it works great.
Description of Work: Re-keyed three outside doors, installed two new deadbolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kenton B.
09/2015
5.0
locksmith
  + -1 more
Performed very good work. Was on time and did everything timely.
Description of Work: Rekeyed all locks on house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Valarie E.
09/2015
5.0
locksmith
  + -1 more
Tim at All Star Lock & Key provided excellent service, and I will use him again as well as recommend him to friends and co-workers. I called Tim on Saturday after a company I have used for more than 15 years failed to respond to a scheduled appointment or to my repeated calls. Tim returned my call within a few minutes, and after discussing what I needed done, asked me to send a picture of the lock that required adjustment so that he could be certain to have the necessary parts on his truck. We agreed that he would arrive first thing Monday morning to take care of the job. Tim arrived promptly as scheduled and immediately began to get the job done. He was extremely professional and worked quickly. I felt the work was outstanding and the price exceptionally fair. I would give him the fussy homeowner seal of approval--and I am president and CEO of that organization.
Description of Work: Rekey house and garage door (six locks), make minor adjustments to one lock, and cut spare keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ryan A.
08/2015
5.0
locksmith
  + -1 more
Amazing service provider. Owner-operator who really takes pride in what he does. Very hard to find companies like this anymore. Prices are reasonable, timing is almost immediate. No surprises - just solutions.
Description of Work: Re-keyed three locks, reset electronic deadbolt code, replaced sliding door handle hardware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jeffrey E.
08/2015
5.0
locksmith
  + -1 more
Tim showed up on time and was quick and efficient in the process. The cost was reasonable and the service was painless. Would definitely recommend.
Description of Work: Rekey 3 locks and provide duplicate keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Steve C.
08/2015
5.0
locksmith
  + -1 more
Tim arrived at the scheduled appointment time, completed the work within the time frame he estimated, and charged the price quoted. It was a reasonable rate for the work he performed. Very satisfied and would call him again. Thank you!
Description of Work: Install 3 deadbolts and rekey 3 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

FAISAL M.
08/2015
1.0
locksmith
  + -1 more
I talked to him the first day of request for service he said to send him the photos of locks, which I did. then he informed me that he dosent carry these locks and will send me information and cost on similar locks . however since that time many days ago I haven't heard back from him
Description of Work: nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from All Star Lock & Key
l responded to this customer's request for pricing via text (the original communication method) to inform him that the locks which are currently on his doors are no longer available and informed him I would find alternatives if that was acceptable. We agreed, and I set out to locate replacements and pricing. I attempted to contact him via phone calls, not once, but 3 times and on the last call a detailed voicemail was left. I did all that I could to contact this customer, as the phone number he text from was my only contact method. I still have the information in my folder if this customer would like to call me directly at 281-382-7235

Latasha H.
07/2015
3.0
locksmith
  + -1 more
I called the LOCKSMITH, he was prompt and his price was good. The issue I had with him is that he didn't change the lock on the garage. I called him back and he said he had too many customers to remember me. I suppose that might be true. He said he was a one man show but he probably didn't do my house because he would never forget to lock all doors. He did change the lock for the front door, he also change the back door lock. He didn't change the garage lock. I looked up my check to see who name was on the check. I called him back and said you were the company cause your name is on the check. He then said he remembered and that I said I never lock the garage door. I probably did say I never locked it but I would not have said don't change it because I don't like keeping up with 2 set of keys. In fact he took all of the old keys with him so I am sure if he knew the garage door needed a key he wouldn't have taken the keys. It is possible he got it right. Maybe I did say it doesn't need to be locked. Maybe I was pleased with the pricing for the 2 key changes, not sure ---- not logical but he might be right, not sure. What concerns me is his Professionalism. I am locked out of my garage and he is acting unconcern. He talks about being so busy and after he leaves his last job he is going home to his family. GOOD FOR THEM! but I am still locked out and don't have access to my car. I think sensitivity and professionalism is important when a person is dealing with a LOCK OUT! He said he would come in the morning. ---but I just kept playing his tone over and over in my head. I finally came to the conclusion that as a Locksmith he is good as someone who cares about his customers, maybe not. I finally called another Locksmith, he quoted me $300.00 for one lock ---YES I SENT HIM HOME. Then I called a second one with little experience but he managed the lock. He was professional and polite. I wouldn't recommend this LOCKSMITH based on Professionalism, but if you do use him he will be reasonable cost, quick and extremely good. You just have to monitor his work and make sure you pay attention to everything he says and do. Have him walk through and check every lock with you. IF YOU CALL BACK FOR THE SAME THING, HE WILL CHANGE YOU THE SAME FEE NO MATTER WHOSE RIGHT, WHOSE WRONG. DON'T EXPECT COURTESY.
Description of Work: Change locks

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$115

Response from All Star Lock & Key
I am usually not bothered by the occasional unhappy customer because, as we all know there are some people which can never be pleased. But in this case I feel the need to respond honestly about this customer. I was called out to rekey this customers locks and after arriving promptly, at our scheduled time, I was directed to change the front and back door only. I informed my customer that it was only $15 extra to take care of the lock on her garage, and again was directed to skip it. After realizing she was wanting the work done at the least cost available, I offered to change the battery in her keypad that activates her roll down garage door at no cost. After pulling the unit apart and seeing it was full of corrosion, I informed her of the situation and she said that she would replace the keypad herself. Approximately 2 weeks later (Thursday ) this customer contacted me and proceeded to claim that I was at her house a few weeks ago and forgot to rekey a lock and now wanted me to come let her in and fix my mistake at no cost. I reminded her of the facts of what happened that day and told her my cost to come out and take care of the work. After hanging up and deliberating she finally called me back to ask when I could come take care of this. I stated it would be the following morning due to my day being fully booked and having no more available slots to fit her in. At this point she asked why I couldn't come out after my last job which I simply stated I am not a 24 hour service and my last appointment was already keeping me out until almost 8:00. She asked why I didn't work 24 hours and offer late evening service and I stated that I had made the choice to not run my business 24 hours a day because of my family and children and my desire to spend as much time as possible with them in the evenings. As far as the tone in my voice, I will admit, I chose to not hide my frustration with this customer given that her original choice to save $15, the following accusation that I somehow forgot to do my job, the demand that I come out after hours and the GOOD FOR THEM comment about my family was driving this conversation. As I stated at the beginning of my reply, there are some people which you can never ever please, and this customer is a shining example of that.

Bryan C.
07/2015
5.0
locksmith
  + -1 more
Perfect. He was very helpful and knowledgeable.
Description of Work: Re-keyed all locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Andrew C.
07/2015
5.0
locksmith
  + -1 more
Tim Vickers is just the best at what he does. No hesitation is getting Tim to do any of our lock stuff again.
Description of Work: Repair special mechanism on door handle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Luqman L.
07/2015
5.0
locksmith
  + -1 more
perfect job and outstanding service and professionalism! I am glad I found them!
Description of Work: install/mount brackets and lock for additional security on storefront door!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dave P.
07/2015
5.0
locksmith
  + -1 more
Tim is outstanding. He showed up right at the time we set the day before. He is obviously an expert at his profession. He did the job perfectly, quickly and efficiently. The price was exactly what he quoted me over the phone. He took time to explain everything and double checked to make sure everything was perfect before he left. Great guy, very personable. If you need any lock work done, this IS the guy to call.
Description of Work: Change out two dead bolt locks and re-key two additional locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Cinda F.
06/2015
5.0
locksmith
  + -1 more
Tim was very professional and friendly and reasonably priced. I would definitely recommend him.
Description of Work: Tim added a code lock on my front door and rekeyed all other doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda D.
06/2015
5.0
locksmith
  + -1 more
Tim Vickers, the owner, is great! I called the night before wanting to get my locks re-keyed. This is my third time using his locksmith service. Prompt, polite, and trustworthy. He arrived on time, knew what I needed, and finished the work promptly. If I could give him an A+ I would!! Definitely using his service as my "go-to" for all types of security/locksmith needs. Put his name at the top of your list!
Description of Work: re-keyed 3 locks, installed electronic key pad on garage door (previously) and re-keyed the lock on the pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaToya I.
06/2015
5.0
locksmith
  + -1 more
Tim was absolutely great to work with. I called him on 6.8.15 (based on the Angie's List reviews of past experiences), and he did a great job of asking questions, in order to verify the exact type of services that I needed. We set an appointment for 6.12.15, and Tim also provided an initial quote that was identical to the final price charged. On the day of service, Tim contacted me approx. 30 minutes prior to our 9 a.m. appt. to inform me that he was on his way to my home. Upon arrival, Tim confirmed the services to be performed & upon confirmation, he immediately went to work. Even with my dad pestering Tim the entire time, Tim completed the entire job in about an hour, and he even created duplicate keys for me, at no additional charge. I am so glad that I found Tim on Angie's List, and I would recommend him to anyone, in a heartbeat!
Description of Work: Installation of 2nd deadbolt on front door, and re-keying all of the house locks to match one (1) key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Nancy W.
05/2015
5.0
locksmith
  + -1 more
Tim Vickers, owner of All Star Lock & Key, was here yesterday, and installed a new doorknob, as the old one was broken. It is working perfectly and is exactly what I wanted. Tim is a very personable young man, professional but also very friendly, and he even fixed another door in my house, for free, that had a tendency to stick and was hard to open. I will definitely call him again if I need a Locksmith in the future. Thank you Angie's List for finding him! Nancy Wallace
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Ronald L M.
05/2015
5.0
locksmith
  + -1 more
Excellent! Provided a quote on the phone with recommended brand and reason for suggesting the brand. Arrived on time to complete the work. Worked quickly and thoroughly. Tim made all necessary adjustments to make sure all the locksets worked smoothly and securely. I highly recommend Tim Vickers and All Star Lock & Key
Description of Work: Replaced 6 locksets in home that included knobs and deadbolts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

Jim K.
04/2015
1.0
locksmith
  + -1 more
I called Tim late Monday. He was unable to come then but offered early Tuesday morning. We agreed on 4pm Tuesday. I left work early. 4pm came and no Tim, no call to say he was coming or was delayed. I called at 4:15 and got his voice mail. I called again at 4:30 and got his voice mail. I called at 4:45 and got his voice mail, so I cancelled.
Description of Work: Provider was supposed to open a door that had a jammed lock.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from All Star Lock & Key
I am a 1 man operation and there are rare occasions when my personal life interferes with my business. On Monday, I received a phone call from a family member which required my attention out of town. I had a gentleman contracted out to assist me during my family crisis who unfortunately let multiple things slip through the cracks. The fact that I have many, many "A" ratings, it is obvious that this is not the norm for my business. Upon returning to town on Thursday and realizing that many jobs had not been given the attention they needed, my contractor was terminated. I apologize for the inconvenience this might have caused and would be willing to do anything within reason to make this up to my customer.

Rita P.
04/2015
5.0
locksmith
  + -1 more
Tim was extremely punctual and professional. He arrived on time and got right to work. He completed the work in 15 minutes. I am extremely pleased with his services and highly recommend him.
Description of Work: Tim re-keyed my front door and provided extra keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Lynn S.
03/2015
5.0
locksmith
  + -1 more
I found working with All Star Key and Lock very customer oriented. They responded to my request promptly and got the work done efficiently.
Description of Work: Changed the lock and re keyed other locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cody O.
02/2015
5.0
locksmith
  + -1 more
He was great. He worked quickly and did a great job. Made us four copies of the key at no extra charge. He came two days after I called him!
Description of Work: Quick, good, efficient. Rekeyed my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Anne S.
02/2015
5.0
locksmith
  + -1 more
Contacted locksmith to see about a replacement lock or a key for a door that I had no key for. Requested a picture, and from that determined that he could create a key for it. Came to the house in 2 hours, removed the lock and created a key for it. The key of course worked and now this is all taken care of . Very professional, knew his business and results great and quick. Would definitely use again
Description of Work: Replacement lock or key for existing lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

1101 Glenshannon Ave, Friendswood, TX 77546

https://www.allstarlockservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
B09377401
Trade License Locale
Texas
Trade License Authority
Texas: General
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

All Star Lock & Key is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

All Star Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, All Star Lock & Key offers free project estimates.
No, All Star Lock & Key does not offer eco-friendly accreditations.
No, All Star Lock & Key does not offer a senior discount.
Yes, All Star Lock & Key offers emergency services.
Yes, All Star Lock & Key offers warranties.
All Star Lock & Key offers the following services: Repair, replace, rekey & install locks. Residential and commercial. Door closers. Panic hardware. File cabinets & desks.
Auto keys and lockouts

Contact information

1101 Glenshannon Ave, Friendswood, TX 77546

https://www.allstarlockservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM