The first company to give an estimate said most damage was sun related and would not be covered by the insurance company. RV doctor evaluated the damage and then spoke to the insurance company. He was able to get the insurance company to pay for all of the repair since while the roof lining damage was from the sun, the roof lining had to be removed to get to the hail damage. I was very pleased with the service.
Description of Work: In 2013 RV doctor came out and repaired hail damage to our RV.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Greg R.
03/2015
5.0
auto repair, handyman service, rv sales
 + 1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Lora P.
08/2014
4.0
rv sales
 + -1 more
He was good. His prices were very reasonable. The service went well. I had to have them do things a couple of times but they did finally do it right. I might use them again.
Description of Work: He did several things. It was miscellaneous repairs on my RV.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Jack H.
08/2014
5.0
rv sales
 + -1 more
No details to it. He came out. Saw the problem and fixed it in less than an hour. Still working perfectly. Very impressive.
Description of Work: Repaired awning frame
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Larry E.
03/2014
5.0
rv sales
 + -1 more
Made appointment, dropped off pop up. Left for a few days was called when work completed. Service person, review all the work done, instructed my as how systems operated and gave me bill for services.
Description of Work: inspect used popup trailer, make minor repairs and service bearings
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from R V DOCTOR
This review does not pertain to our company due to following: We are a Mobile service and come to you at your location. We also do not repair wheel bearings. If this customer dropped off and left his pop-up for a few days and was called when work was completed, this was not our company that he left it with. We also do not have any repair orders pertaining to the above customer in our database..
Ann K.
03/2014
5.0
rv sales
 + -1 more
He arrived at the end of the time slot he had given me. (1 to 3 ) He replace a valve on my water tank and repaired the plug on my hot water heater. He also repaired 2 places the molding was coming loose. He worked on my sat dish and Generator and was suppose to return with additional parts and information. He never showed or called back..
Description of Work: Made several repairs on my 5th wheel travel trailer and was going to return for more work and never did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
$300
Response from R V DOCTOR
The customer's work completion date was 11/20/2013 not 11/15/2012. His approximate cost was $196.52 which included our service call of $75.00. He was not charged for repairs towards to his sat dish. As far as his generator is concerned: Our Company does not repair generators, we refer all generator problems to another company that specializes in generator repair. I am sure he was given the name of the company to contact re: generator repair.
steve J.
06/2013
5.0
rv sales
 + -1 more
They were a good company to work with.
Description of Work: They put a roof on my RV.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Catherine S.
05/2013
5.0
rv sales
 + -1 more
There were no issues with the service.
Description of Work: RV Doctor replaced the pump motor for the hydrolic leveling system on our 1998 Fleetwood Discovery 36.5ft. The diffuculty was trying to find a replacement part but RV doctor came through. It took a few weeks to get the part but in the end everything worked perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Glynda Y.
02/2013
5.0
rv sales
 + -1 more
This company was responsive and professional. He came out to where our RV is parked, gave an estimate, and completed the work within the time and for the amount he estimated.
Description of Work: We had an insurance claim on damage done to the decorative piece above the tire and minor electrical repairs caused by a blow out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
RONALD C.
10/2012
4.0
rv sales
 + -1 more
Nothing much to tell here, he just did his job. He comes to you. You do not take your RV to him. There is a service call fee for this but it is less than it would cost in time and fuel to carry the RV to a service facility. I have used the RV Doctor 4 to 5 time over several years. If you have an extended warranty he will file the claim form you. Very nice.!
Description of Work: Replaced a kitchen sink faucet. The fee above included the initial service call to inspect the problem at my site. He returned the next day with parts and fixed the problem.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David S.
09/2012
5.0
auto repair
 + -1 more
Worked well with extended service warranty issues. Price is much less than other RV dealer shops. Comes to your location with mobile service truck.
Description of Work: Replaced Awnings, repaired water heater and kitchen faucet, fuse block and water pump in 2 Fifth wheel RVs.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DEB S.
05/2012
5.0
handyman service, rv sales
 + 0 more
Showed up on time, friendly and courteous. Cleaned up after each repair.
Description of Work: Fixed the toilet, installed a new tub, put on a new roof, fixed odds and ends, all for a very reasonable price. I highly recommend this company and will definitely use them again myself!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
RONALD C.
04/2010
5.0
auto repair, rv sales
 + 0 more
He ordered the parts and returned 2 weeks later to install the parts that he had ordered. One part cost $78.00 and the other one cost $300.00. I had an extended warranty on the RV which picked up about two-thirds of that cost. The electric landing gear failed. You can't load it or unload it from your pick-up or level it without the electric landing gear working. The motor and gear box bound up and wouldn't work anymore. I don't know if it was the motor or the gear box's fault but they are tied together as a unit. You replace one you replace the other. He did what he said he was going to do when he said he was going to do it for the amount that he had estimated. I have used him 3 or 4 times before. I have been satisfied with him. He is trustworthy. He always has been with me. He has always given a written estimate to me any other time and the charge has matched his estimate. He is not dirt cheap but he is very fair. I had the work done in my driveway because the landing gear failed and I could not even load my truck to carry it anywhere. He charged me $75.00 as a service fee to come to the house which was not dirt cheap but was fair. It would have cost me $35.00 to drag the trailer across town to a service facility just for gasoline. It was a fair price for the work he did. He communicates back and forth very well. I have been very happy with him.
Description of Work: R V Doctor ordered and installed 2 parts for my fifth wheel recreational vehicle (RV). They replaced the electric landing gear and the motor and gear box of the trailer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
David S.
11/2009
5.0
rv sales
 + -1 more
He was prompt and on time. He was much more reasonable than some of the large dealers. I plan to use him again in the future. I like that he came out to my house to do the repairs.
Description of Work: R V Doctor replaced an awning, a slid cover, and several hail damaged items on my fifth wheel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
AIMEE B.
04/2009
5.0
rv sales
 + -1 more
I was satisfied with the work performed and the price charged.
Description of Work: The RV Doctor made various calls to our RV while we were parked in Arlington. He was always prompt and his work was good. His prices were fair for coming to our fifth wheel and making repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
RONALD C.
06/2007
5.0
auto repair
 + -1 more
He came to my trailer, determined the problems, ordered parts, returned in about 10 days, and fixed the problems. Total cost for both visits, parts and labor was $198.78. Considering the other two RV repair shops I called, RV Doctor was a bargain. Both of the other shops told me it would be a month before they could fix the problems, due to their work load and the need to order parts. Plus, I would have to use my time and fuel to take the trailer to their shop.
Description of Work: Type of work: Recreational vehicle repair. He comes to your RV. As of May 2007 a service call is $65.00 plus parts plus additional labor as needed. Work performed on my trailer was Dometic Refrigerator recall repair. Hail damage to roof vents. New roof vents were ordered and replaced.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
RV Sales & Service,
Auto Service,
Handyman Services,
Natural Gas Lines,
Appliance Sales and Installation,
Wells and Pumps,
Water Heaters,
Appliance Repair - Small,
Lighting,
Heating and Air Conditioning,
Electrical,
Appliance Repair
FAQ
R V DOCTOR is currently rated 4.8 overall out of 5.
R V DOCTOR accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, R V DOCTOR does not offer free project estimates.
No, R V DOCTOR does not offer eco-friendly accreditations.
No, R V DOCTOR does not offer a senior discount.
No, R V DOCTOR does not offer emergency services.
Yes, R V DOCTOR offers warranties.
R V DOCTOR offers the following services: MOBILE SERVICE FOR RECREATIONAL VEHICLES
ENGINE & CHASSIS WORK. GENERATORS, HITCHES, & EXTENSIVE RE-STRUCTURE OF A UNIT.