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Duncanville TV Video

Home Theater Wiring - Install, Repair or Conceal, Home Theater System or Media Center - Install, Home Theater System or Media Center Repair Service,

About us

We are a Family owned and operated business serving the Dallas/Ft. Worth and surrounding counties with electronic repair for over 40 years. We fix LED's, LCD's, Plasmas, DLP's, VCR's, Amp's, camcorders. We also do offer VCR tape duplication, Photography services, and video production and editing. We do offer pick up and delivery for customers that can't bring in the units. (TVS) ( Background screened technicians )

Business highlights

61 years of experience

Services we offer

Amp's, DLP's, LCD's, LED's, Photography services, Plasmas, VCR's, camcorders. VCR tape duplication, video production & editing. Standard hook ups - Tvs

Reviews
4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
0%
2
0%
1
7%
Showing 1-14 of 14 reviews
JAMES V.
Aug 2017
1.0
$30
No repair and attempted to over charge me for the initial diagnostic fee.
Response from Duncanville TV Video
"The $30. is the diagnostic fee for looking at that size unit. I only charged him what was due for his size unit. Mr [Member Name Removed] was given an estimate to repair which he declined. It wasn't the unit couldn't be repaired he chose not to. Mr [Member Name Removed] brought the unit in on Monday 07/24/17, he was told 3 to 5 business days. The tech looked at the on the 25th, I searched for part for 3 days, I gave him the estimate Monday the 31st, which was the 5th day. I feel our prices are competitive. I can not control the manufacturer price. I have been in business for over 50 years and I am proud of my company's performance."

Leon S.
Jan 2016
4.0
Yes, I recommend this pro
unknown

Wayne B.
Oct 2015
5.0
Yes, I recommend this pro
$200
unknown

Leon S.
Apr 2015
4.0
Yes, I recommend this pro
$200
unknown

Anthony W.
Feb 2015
5.0
$143
unknown

Penny Y.
Feb 2015
5.0
Yes, I recommend this pro
$250
unknown

Matt C.
Oct 2013
5.0
Yes, I recommend this pro
$400
They were very good. They did the work in just one day. I took my TV to them. They diagnosed the issue and had it ready in 24 hours. It's a family owned business and the people I talked to were very professional and easy to work with.

Joyce B.
Aug 2013
5.0
Yes, I recommend this pro
$200
The DMD IC chip went out on our Mitsubishi TV. Misubishi paid for the part but we had to pay for the labor. I checked Angie's list and saw another review from someone that had the exact same work done and recommended Duncanville TV. I called them , Teresa is wonderful, she arranged everything and had a tech out as soon as they got the part. The repairman was very professional and competent. We will call Duncanville TV again with any repair need !

Elaine T.
Jun 2013
5.0
Yes, I recommend this pro
$50
Costs less than quoted, very friendly and good service.

Judithann A.
Jun 2013
5.0
Yes, I recommend this pro
I gave her a call and she analyzed the problem over the phone and suggested I call the cable company and I did and she was right!  Very honest.  High integrity.

Phillip G.
May 2013
5.0
Yes, I recommend this pro
$100
Duncanville TV Video interaction went very good.  They fixed my TV and it cost us $100 to diagnose and fix it.  It's working fine.  The service was fine.  I just took it in, they called me the next day and told me what was wrong with it and said it would take I think three or four days to get the part and within a week I had it back.  This was last summer.   It cost less than $100.

Raymond B.
May 2013
5.0
Yes, I recommend this pro
$300
They were really good. It was dropped it off one day and it was ready the next day. They were very friendly. The only thing bad about them is that they don't take credit card, which they didn't tell me upfront instead they tell me to my mother-in-law. I would use them again if needed.





Mary D.
Apr 2013
5.0
Yes, I recommend this pro
$200

Teresa called and gave me an appointment the day the part arrived in her shop. (almost a week earler then the Mitsubishi email had

scheduled. They are a family business and her two nephews Joe and Freddy showed up early after calling me to tell me they were on the way. They were both very professional and explained everything that they were doing and just a pleasure to deal with.
I would use them again in a second!

Edward P.
Sep 2010
5.0
Yes, I recommend this pro
$400
This model is an older (6 year) set. It's a 1081dpi, box style screen. The problem I was having was finding someone that could repair the set, most of the shops I called would only repair the newer versions. I found this company by a coupon drop. I did research and found them to be a family owned business. I called in to place a service request. Teresa took the call, my information, and advised me of the pick up cost up front (I don't like surprises). I called in on a Tuesday morning, The earliest pick up available was Wednesday by 2pm. Teresa called me Wednesday morning to confirm that it was still a good time. When the pick up team showed up at the house, they were very polite and careful. They handled the TV with tender care. I got a call with an estimate to repair Thursday morning, I approved the repair, and the set was returned Friday by the scheduled time.I have no complaints regarding this service call. The picture looks as good as the first day I turned it on. I really appreciate the fact that this business uses genuine Mitsubishi parts and not the generics. I must have called in 2 or 3 times to check on our set, Teresa was very understanding, and come to find out, they cleaned all of the bulbs, lens, and the rest of the interior. It's rare to see a commercial business go the extra mile without having to ask. I will continue to do business with the folks at Duncanville TV as they have earned my trust.

Licensing

State Contractor License Requirements

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FAQ

Duncanville TV Video is currently rated 4.6 overall out of 5.

No, Duncanville TV Video does not offer free project estimates.

No, Duncanville TV Video does not offer eco-friendly accreditations.

No, Duncanville TV Video does not offer a senior discount.

No, Duncanville TV Video does not offer emergency services.

No, Duncanville TV Video does not offer warranties.