Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Maids of Dallas/Ft. Worth Metroplex

House Cleaning, Floor Cleaning and Waxing, Window Cleaning

About us

The Maids of Dallas-Fort Worth offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning Services, House Cleaning, Maid Service, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services, Deep Cleaning, Disinfectant Services

Services we don't offer

Pressure washing. Lawn care.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10% off initial cleaning

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
22%
3
5%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 76-100 of 106 reviews

Julia B.
07/2017
5.0
house cleaning
  + -1 more
They are professional.
Description of Work: They provided house cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis M.
04/2017
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Suzanne J.
05/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: On the upside, scheduling is easy, and they try to accomadate special requests like making the beds a certain way. On the downside, if you don't tidy up before they come you won't be able to find anything afterwards. Dirty laundry will be tossed into clean laundry baskets, cat toys dropped into your bowl of decorative spheres, and shoes shoved under dressers. They have also scraped up all my baseboards. But they do a good job of actually cleaning, especially bathrooms and kitchens, and the teams are very friendly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$135

Lisa C.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Clean downstairs twice a month and full house once a month. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul L.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning service is better than most we have used. Some variance in scheduling and workers that is inconvenient and creates inconsistent services but overall good service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

dan H.
03/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stan S.
03/2016
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$170

Doug B.
03/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$166

Ron G.
03/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara D.
03/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN D.
03/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shawna B.
03/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: Didn't clean all areas requested.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from The Maids of Dallas/Ft. Worth Metroplex
Mrs. [Member Name Removed], we are very sorry they did not clean all the areas. We did call and follow up the next day with a message and would have loved to come and reclean any areas that were missed. Please if there is anything you need please contact me at 817-640-2309. Thank you, Jona Boney Customer Experience Manager for The Maids

Dixie S.
03/2016
2.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: They did a deep cleaning. However, they left cob webs and dirt in windows sills,, they did not clean the glass on the dining room table. Found several areas still dirty. Issues in areas in the bathroom, and sunroom. For the price you have to pay, the quality of service was very poor. The team I got last time, was the poorest of all. I used a previous team, and they did a very good job. This last time, I was so disappointed with their service. I had to call the company, after they left, and they sent them back twice to do what should have been done during the cleaning. The only way I will use them in the future, is if I am guaranteed one of their A teams, such as the tiger team. |I have used another team with them, and that team did a very good job. They do not do any dishes. If even 1 or 2 dishes is in the sink, they will work around them and leave the dirty ones in the sink. Thought this was very strange. If your cabinets are tall, they will only clean to a certain height, and will leave the top half dirty. Will not clean the area above the cabinets either.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jeanne B.
03/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Maids of Dallas/Ft. Worth Metroplex
Thank you so much! Please let us know if we can do anything for you. Thank you, Jona Boney Customer Experience Manager for The Maids

Celia M.
03/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: They came in for a moving to a new house cleaning job. Vacuumed, mopped etc. it was great to have the help moving into an old house that had not been occupied in many years.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from The Maids of Dallas/Ft. Worth Metroplex
Dear Mrs. [Member Name Removed], Thank you so much for the review, please let us know if we can help you in any way. Thank you, Jona Boney Customer Experience Manager for The Maids

CHRISTOPHER L.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned entire house and changed bed linens. They always do a very nice job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$230

Response from The Maids of Dallas/Ft. Worth Metroplex
Dear Mr. [Member Name Removed], Thank you so much for the review. Please let us know if we can do anything else for you. Thank you, Jona Boney Customer Experience Manager for The Maids

Lyn Sidener B.
03/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids of Dallas/Ft. Worth Metroplex
Dear Mrs. [Member Name Removed], Thank you so much for the review. Please let us know if we can do anything for you. Thank you, Jona Boney Customer Experience Manager for The Maids

John A.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They are trustworthy and punctual and also flexible if I have to make a change in the date for them to come. No money is ever missing after they come and they are supposed to bring their own cleaning materials. They did break a mirror once by accident and offered immediately to pay for it. I am also missing an important key and my teeth guard. I called them about these and never got a callback ab out them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from The Maids of Dallas/Ft. Worth Metroplex
Dear Mr. [Removed Member Name] , Thank you so much for the review. Please let us know if there is anything we can do for you! Thank you, Jona Boney Customer Experience Manager for The Maids

Marilyn Q.
08/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: They worked as a team & |went thru house and cleaned. I prefer more than a surface clean, with that amount of $.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$275

Response from The Maids of Dallas/Ft. Worth Metroplex
Dear [Removed member name], We have not cleaned you since 2012. The price was completely different of the price you gave. I think you have the wrong company. Please let me know if there is anything I can do for you. You can reach me at 817-640-2309. Thank you, Jona Boney Customer Experience Manager.

Darrel L.
08/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Deep clean. They did scratch one of my pieces of furnture. I did not report it because I was not there and didn't have proof. They were also very late on the day they were supposed to arrive and couldn't get a response from their office. They did explain they were short staffed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from The Maids of Dallas/Ft. Worth Metroplex
Mr, You have the wrong office the office you are looking for is 972-278-6000. They are a different franchise so you may want to contact them about this so they can take care of it ASAP. Please let me know if there is anything I can do for you. Thank you, Jona Boney Customer Experience Manager

Jacey N.
06/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: This service has been cleaning my house every other week for over 2 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

mae S.
12/2014
1.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Maids of Dallas/Ft. Worth Metroplex
Dear member I am sorry to hear you are unhappy with some recent housecleaning service you received. I have looked through our database and we have no record with your name or address. I would appreciate you looking into this matter on your end and contacting the proper service provider. Thank you Bob White/Owner The Maids - Dallas.

Bonnie S.
10/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned a one bedroom apartment which was quite dirty and a two bedroom empty condo.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rodney P.
06/2014
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Jason J.
05/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11034 Shady Trl Ste 116, Dallas, TX 75229

http://www.maids.com/34

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning

FAQ

The Maids of Dallas/Ft. Worth Metroplex is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Maids of Dallas/Ft. Worth Metroplex accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Maids of Dallas/Ft. Worth Metroplex offers free project estimates.
Yes, The Maids of Dallas/Ft. Worth Metroplex offers eco-friendly accreditations.
No, The Maids of Dallas/Ft. Worth Metroplex does not offer a senior discount.
Yes, The Maids of Dallas/Ft. Worth Metroplex offers emergency services.
Yes, The Maids of Dallas/Ft. Worth Metroplex offers warranties.
The Maids of Dallas/Ft. Worth Metroplex offers the following services: Cleaning Services, House Cleaning, Maid Service, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services, Deep Cleaning, Disinfectant Services
Pressure washing. Lawn care.

Contact information

11034 Shady Trl Ste 116, Dallas, TX 75229

http://www.maids.com/34

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM