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HOME DEPOT

Windows, Hardware & Home Improvement Stores

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
3.8
responsiveness
3.8
punctuality
3.7
Showing 1-4 of 4 reviews

seng H.
01/2015
4.0
home improvement stores
  + -1 more
It went fine. It was clean when I rented it. It was convenient.
Description of Work: I rented cleaning equipment from them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

MARY J.
01/2007
3.0
replacement windows
  + -1 more
The installer called the day the windows were to be installed and said he couldn't make it because he wasn't feeling well. Later that day, the project manager called to ask if I was pleased with the installation. It took her by surprise to learn her installer didn't make it. Two days later he arrived, but when he left I saw that the flashing wasn't done. It took three weeks- after a number of calls from me and no return calls from them- to get the installer back to complete the job. Although everything looks fine now, I would never use them again.
Description of Work: Four Picture Windows with flashing were installed in the kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,560

Cissie L.
05/2006
5.0
replacement windows, home improvement stores
  + 0 more
The windows look great! Hope to see improvement on the next few electric bills! This was a very good experience, and I can say that I was totally happy with the project from the bid to the final cleanup after completion. The price was hefty, but replacing windows is just not a cheap thing to do. Plus, it's not something you want to cut corners on. Overall, I think the price was fair.
Description of Work: My home is over 30 years old, and still had the original single pane aluminum windows. In light of energy prices, and the fact that I know I was losing a lot of heat and A/C through these single pane windows, my husband and I decided to replace with double pane vinyl. Home Depot was great to work with. The sales rep came when he said he would, and there was no messing around with prices. They gave me the bottom line to begin with, and did not pressure me to put in the top of the line window, much to my surprise. They let my husband and I have time to decide what we wanted, and when we made the decision the contract was signed, and they were out of there. They were good to keep in contact, and the job was completed within 3 weeks of the order date. The installers were very good, on time, good workers, cleaned up after themselves, and were very courteous about coming into the house. The installation was completely done on 10 windows in just over 5 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,284

MELISSA B.
11/2004
5.0
replacement windows
  + -1 more
WORKERS REPORTED ON-TIME. THEIR WORK WAS DONE QUICKLY. THEY WERE POLITE AND CLEAN-UP WAS HANDLED WELL.
Description of Work: REMOVAL AND REPLACEMENT OF ALL WINDOWS ON HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

    Contact information

    11419 Ferrell Dr Ste 100, Dallas, TX 75234

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Hardware & Home Improvement Stores

    FAQ

    HOME DEPOT is currently rated 4.3 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.

    Contact information

    11419 Ferrell Dr Ste 100, Dallas, TX 75234

    www.homedepot.com