DH ENTERPRISES LLC.

After many phone calls and emails, Dwayne finally had the crew come fix the front edge but the first time we took a shower the water wouldn't drain. We called Dwayne that morning which was Thanksgiving day to let him know. He said he had never had this happened before and what did we do to cause this. We didn't do anything! He said it was going to cost a lot to have a plumber come out so my husband had a contact of his give us a quote which Dwayne accepted since it was cheaper than what his plumber would charge. Our plumber found that there was cement in the drain and the only way to get to it was from under the house. Dwayne had his guys come out and dig the hole underneath the shower but they had to come back because they did not dig it deep enough. The hole had to be at least five feet deep as we instructed. We have pictures of all of this - inside and out. Dwayne promised to reimburse us for the plumber but has refused since "I no longer work for your boss" he was no longer going to help us. The shower works now but looks bad. This crew also redid our ceilings which turned out bad. The ceilings were done poorly in the living room and kitchen. There are cracks were it was put on too thick. They came back out and repaired it but it's still cracked and ugly. In the den, when they were spraying on the new orange peel texture, they got it on the painted walls. They bought the paint and repainted the walls to our satisfaction. Dwayne never came to look at this himself which caused quite a bit of confusion on his part. Many emails were sent back and forth trying to explain it. We are very discouraged and don't know what else to do. Dwayne is telling us that this work is not his responsibility and that he gave us a good deal by having Scott and his crew do the job without his being involved. We did not even know that he had given us this "deal". We thought we were dealing with DH Enterprises just like my boss had. All of this has been done through Dwayne. But, none of the other issues have been fixed and we don't want them back in our home to repair the crooked backer board or ceilings. It's too difficult to get straight answers and follow-up from them. I have an email from Dwayne dated March 26, 2008 stating that he would reimburse us for the plumber and that he had paid $2,600 to fix the drain. We asked him what he had spent that money on but have not heard from him since them. He thinks we should contact Scott W to reimburse us but we will not do that. Our contact was with DH Enterprises.