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Rick's Service Center

New Windows Service, Storm Windows - Install or Replace, Business Window Service,

About us

At Rick’s Service Center, we’ve provided Sevierville with top quality auto repair since 1993. Our ASE Certified Master Technicians specialize in all makes & models, including European vehicles, and provide the highest level of service and the highest quality auto repair. Sevierville drivers know to come to us for all of their auto repair needs - from oil change, to transmission repair, to factory scheduled maintenance.

Business highlights

32 years of experience

Services we offer

Auto Repair Factory Scheduled Maintenance Oil Changes Tune Ups Filter Replacements Safety & Emissions Inspections Windshield Wiper Blades Fluid Services Trip Inspections Maintenance Inspections Check Engine Light Diagnostics Transmission Service & Repair New & Rebuilt Transmissions Driveline Maintenance & Repair Axle Replacement Differential Service & Repair Clutch Repair & Replacement Engine Repair Engine Replacement Engine Performance Check

Accepted Payment Methods

  • CreditCard
Reviews
4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
13%
1
0%
Showing 1-16 of 16 reviews
Tom W.
Sep 2017
5.0
Yes, I recommend this pro
.

Mary W.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Stephen B.
Feb 2016
5.0
Yes, I recommend this pro
$80
.

Barbara S.
Sep 2015
5.0
Yes, I recommend this pro
$600
unknown

Amber H.
Jul 2015
2.0
unknown

Mary W.
Mar 2015
5.0
Yes, I recommend this pro
He has got a large garage and he is very popular. We have an older Lincoln that we keep because we can’t get the big ones anymore and it was having a problem when we moved from Florida. We had it in at least five different garages trying to find out why it would turn itself off or wouldn’t start. That is not a good thing when I am driving. Most of them would keep the car for about two weeks and never find it. We also took it to one place here in Sevierville and he could find anything. We took it to Rick’s and they asked if they could keep it for a while and we said yes. They kept it for almost two weeks. I went in probably after a week and a half and found that it had started every time. They finally found out what the problem was and it has been driving perfectly. He was the only one that could find out what was the matter. We have had no trouble with it since. I have been there before and they have always been very pleasant.

Saundra M.
Oct 2014
5.0
Yes, I recommend this pro
$68
unknown

Gordon B.
Feb 2014
5.0
Yes, I recommend this pro
Ricks has always provided great service on both our cars. Accurate diagnosis, good workmanship, fast turn around times. Not the absolute cheapest, but the best seldom is! On another level, Rick and his crew are also involved in the community they serve, something we appreciate and reward with our loyalty. Thanks!

GENE Z.
Sep 2013
5.0
Yes, I recommend this pro
$300
Just as well as the dealer and a h*** of a lot less.

DENNIS F.
Sep 2013
5.0
Yes, I recommend this pro
$400
Repaired promptly and at the price qouted

Yvonne A.
Aug 2013
2.0
$750
called a week in advance to schedule appt. But when i went in that morning to pick it up after letting them know i had to have it done, they said they hadn't even started on it because they didn't know what to do with it. There was a big lack of communication.
Response from Rick's Service Center
"[member name removed] I just read your review and I apologize that the staff did not provide you with a better experience. We have made several staff changes recently due to some problems we were experiencing with communication to customers. I would like to offer a free oil change for your inconvenience. If there is anything else I can do please let me know. We pride ourselves on being direct and honest with our customers and understand that customer satisfaction is of utmost importance. Jenica Grizzanti Rick's Service Center Office Manager 865-453-2915 [email protected]"

Sue F.
Aug 2013
5.0
Yes, I recommend this pro
They've been around for a long time and they got a good mechanic and he always treats us fairly. They were excellent.

Carolyn S.
Apr 2013
5.0
Yes, I recommend this pro
$1,300
They are honest and do quality work.

WILLIAM F.
Jan 2012
5.0
Yes, I recommend this pro
$100
.Very pleased. He is very reliable and dependable with an excellent and professional staff.

Harry F.
Aug 2011
5.0
Yes, I recommend this pro
$67
Car was idling very slow and engine died at times - a dangerous condition because power steering quit also. I had already cleaned the throttle body but the idle air control (IAC) looked intimidating so I had Rick's do it. They did it so fast that I had a message waiting on my answering machine before I got home,

I have used Rick's for about 10 years and couldn't recommend this place any higher.

Karen M.
Jan 2011
5.0
Yes, I recommend this pro
$17
We moved here six months ago and didn't know of a reputable service center. My husband called a few people he knew, and one recommended Rick Bohannon at Rick's Service Center. He made an appt. for the earliest available time, which was the following week. (That was a good sign to me, because I figured if they were that busy, they must be trustworthy.) We took the car in at the exact scheduled time of 10 a.m. We had to wait app. 15 min. (not bad). We were very surprised and pleased at the bill - $17 and some cents! I would also like to add how clean the garage, waiting area, and bathroom were - spotless. The receptionist was also very courteous. We will no doubt return to this facility as needed.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rick's Service Center is currently rated 4.6 overall out of 5.

Rick's Service Center accepts the following forms of payment: CreditCard

No, Rick's Service Center does not offer free project estimates.

No, Rick's Service Center does not offer eco-friendly accreditations.

No, Rick's Service Center does not offer a senior discount.

No, Rick's Service Center does not offer emergency services.

No, Rick's Service Center does not offer warranties.