Founded 1986 • With Angi since June 2006
Service Provider Response
Mr. [Member Name Removed], I'm not sure how to respond. We gave you a quote ($425.) up front before any work was done.Service Provider Response
Ms. [Member Name Removed], I apologize for the way you was treated. I have looked to see what the quote involved and have no record. Can you please give me more information? Thanks Jimmy MortonService Provider Response
I was told not to respond, every thing said is not true. I called and ask her th please be truthful and she refused. 1. No money was exchange. We was not even paid the dispatch fee. Not the $2300. That was stated. 2. At no time was you told how long the unit will last. We do not use scare tactics. There is no way anyone can say how long a unit will last. I ask you to wait a week before anything was done. We know it is leaking refrigerant and can not say how long it will stay charged. 3. Yes your filter is / was stopped up that will repair the immediate situation. It is still leaking refrigerant. 4. The second opinion said the same thing we did. The unit is leaking. We are a small repair shop and I hold all employees to the highest standard. At no time do we try to sell products that are not needed. We have been in business over 28 years, in that time I can not remember another customer questing our integrity. In saying this I have little experience in handling a unhappy customer.Service Provider Response
(removed member name), Please accept my apologies for the way you were treated. There is no excuse for this. Thanks for the feed back. Jimmy MortonService Provider Response
(Member name removed), We will address this and are very sorry for the experience you received. Thank you for the feed back. James MortonService Provider Response
Hi [removed member name], We were glad to help. We understand what it is like to have a malfunctioning toilet. We are glad we were able to repair it to your satisfaction.We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!
Angi Certified
2022 Super Service Award
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Angi Certified
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American Veterans United LLC is a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We pride ourselves on the quality of our work as well as our commitment to outstanding results. Family-owned Same Day Heating & Air Conditioning offers fast, reliable HVAC repair and installation service in Middle Tennessee at a price you can afford. Our promise to you is always that if we do not fix your system the SAME DAY we arrive…or you don’t pay the service fee. Our home service experts are licensed and insured with more than 100 years of leadership experience. Additionally, we pack all of our installation and replacement services with a 24-month, 100% satisfaction guarantee.
Angi Certified
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