Junk Genius

Because it was larger than what we paid for, the cost was higher. They did a great job. I just wish they took hazardous materials too!

Michael called me from Minneapolis, Minnesota and asked me to send some pictures of what I needed hauled off. I was expecting in the $200 range but right after I sent then pics he told me that it would be $240-300. He then txt and asked me if I wanted to schedule. I wanted a firm price, so I told him that if it exceeded $240 I would hold off for now. He then told me, less than 5 minutes later, that my job was actually much more than $300, and that $300 was the minimum he would offer. What changed in the pictures over the course of 10 minutes? Nothing. I wanted a firm price but he wanted business, so he chose to give me a lower price "range" with the plan of it actually being the highest price. I don't do business this way. I need to know the price before I agree to something and I don't appreciate somebody trying to use the "range" tactic. I knew it was sketchy when he didn't even offer to come out and look at it first.

Arrived on the scheduled day, late in the afternoon. They had had a flat tire on the truck earlier that day and were running behind. I was impressed that they at least made the effort to show up as late as 5:30. Since it was too late to start, they returned the following day. Both workers were very nice as well as professional. They had to cut the trailor into sections which was hard work. Once completed, I paid them and they left. I was happy with both service and price.

Requested mainly to remove antenna from roof. Missed communications, unable to locate my address. The couple did not seem confident to perform the task citing risk factors. Thus, they removed other items for their minimum charge of $95.00. I was not pleased with their expertise.

Junk Genius arrived on time. They quoted me $120 for the removal. When they were here they, unbeknownst to them, had tracked in some mud. I asked them to put on booties and they were happy to do so. They also took off $20 for tracking in the mud. I was happy with that. The two gentlemen were very nice and got the job done quickly. I would definitely hire them again.

The two employees were punctual, polite, and thorough. Will definitely recommend them to friends and family as well as use them again.

Absolutely pleased with their service. Two young men were prompt, courteous, willing to sort for recycling, undaunted by the dirt of the job, and all the different types of things they were asked to haul!

They did what they said they would do. On time, efficient and a fair price.

The gentleman were both very personable and friendly. They were very helpful offering to take more and giving me estimates as we went along. I will definitely use them again as they were so great to work with.

Showed up right on time and removed everything I asked. My only complaint is that when I spoke on the phone with Dana, he said based on what I had described (minus the chair...that was a last minute addition) the total cost would be around $125 - $150. When the crew got on site, I was told it was $125 just for the couch. Dana did tell me that it was difficult to give a price until they saw the material. The way they usually work is they just come out and see what you have, then give you a price on the spot.

I spoke with Dana, the owner, to schedule the pick-up. Dana was very nice and professional, and answered all my questions. I was able to schedule a pick-up the very next week, and was given choices about scheduling. The day of the pick-up, I got a courtesy call to let me know that the truck was on its way. Arrival was on time, if not slightly early. First, the two Junk Genius staff surveyed the items to be hauled, in order to give me a firm price. Dana's phone estimate had been roughly $200. The day-of price was $300, although I believe that was reasonable, since I had added some large, heavy items in. This included a $25 discount for Angie's List members. The items that were removed included: a love seat, bookshelves, old humidifier units. an old crib, wrought-iron doors, electronics, lamps. I appreciate the ease of scheduling, the on-time arrival, the efficiency of the work, and the fact that the physical hauling (including items in the attic) was included. My two pieces of feedback are: (1) please make a greater effort not to bump into the front door while taking items out (no damage was done, but there did not seem to be attention paid to avoiding it); (2) this will sound hokey, but remember to say please and thank you to your customer. I know that the bottom line is that the work was done as promised, and I appreciate that. I remember reading other reviews that remarked on the politeness of the staff, and I felt that aspect could have been a bit stronger. It makes a difference in the experience. On the whole, I would definitely use Junk Genius again.

Professional, quick, and friendly. Will call again!

The transaction with Junk Genius was excellent. Mr Boswell was very polite, congenial and efficient. He was very interesting to talk to and had some interesting stories about junk he has hauled away in the past. I thought the price was very reasonable and actually less than I anticipated. I will definitely use him again and highly recommend him to anyone who has junk they want to get rid of.

Was on time, did exactly what he said he would do. Price seemed a little high what you get what you pay for.

The guy from the company was on time, helped me haul an old ellilptical from my house, and loaded all the other stuff on his own. Also, Junk Genius, from what he told me, recycles old electrical equipment, as in my case, old computer, monitors, etc...

We were very pleased with the service provided by Junk Genius from the initial contact. I filled out an information request form on a Sunday afternoon and did not expect a response until at least Monday. I was pleasantly surprised to receive a phone call from the owner within about 30 minutes. He explained his services, gave me a good faith estimate over the phone. The representative called before arriving and indeed arrived on time. He was very professional and helpful. There was no increase in the estimate. Very refreshing. We will definitely use Junk Genius again and highly recommend them to anyone for hauling away items no longer wanted.

Very nice guy. I would hire him again

Got this service through a "coupon" on Angie's List. Couldn't remember the exact amount paid. No problem making the appointment. I had 10 + years of stuff from attic to storage unit that I was anxious to get rid of. Having someone come and get it all was an enormous relief...... so I was happy with this service. Their pricing is based on what can be loaded on their truck and luckily I didn't have enough junk to go over the coupon amount. Very large items such as appliances would cost more (I'm assuming)

Overall great experience start to finish

Dana and his helper arrived on time, and gave a very fair price. I had 2 rooms of junk that I needed to have hauled off.It only took about 2 hours, for them to complete the job.Dana is vey personable, and seems to be a nice guy.There were things on a cocktail table, that I did not wanted to be moved, namely pictures, in frames of, my deceased relatives, and baby pictures of my children, Later as I was straigtening things up, I noticed that my pictures were gone.I am heart broken over the lost, as i can never replace them.As i was in and out of the rooms, my advice to others, who use his service, is to stay and watch, what is going out.

As I described above, great experience. I got what I wanted when I wanted it. Doesn't get much better than that.

I contacted Junk Genius after finding their name on Angie's List. I sent an email with a request to remove some accumulated trash and household items from my home. Dana Hoffman, the owner, responded to my email inquiry quickly and I made arrangments with him for a pick up. Dana was great! He arrived when he said he would and we talked through what costs would be before he began the work....so no surprises there. He was able to take everything I wanted to discard - from old wood to a rusted grill and bicycles. He even took several televisions and computer equipment. What I feel the best about is that Dana recycles what he can and disposes of everything in the appropriate manner. Dana was prompt, polite, professional - and insured! His price was fair for the work provided - and he gave me a discount because I am an Angie's List member. I would definately reccommend Junk Genius and will call him again.

Because of a deal offered on Angie's list, I contracted for Junk Genius to come remove things for me. There were some things of limited value, but most things were truly junk. The owner, Dana Hoffman contacted me within hours of my call to him and arranged for a pickup the next workday. He called to let me know he was on his way and he and a helper arrived on time. Dana is very personable and I felt comfortable in dealing with him. I had made a list of those things I wanted taken away, but told him that I wanted to stay within the amount offered in the deal. He checked the list and removed everything on it. He and his helper both were very polite and thorough. I definately will use him again and will recommend him to my friends.

Dana was great to deal with I called him and he quoted me a price over the phone and showed 20 minutes after the call to take everything away.

Dana and his helper were polite and easy to communicate with. They didn't track mud into the house and asked permission to drive their truck back into the back yard. They were done in a short amount of time. They quoted a price at the beginning and stuck with that price. They were right on time at 8 AM. I was delighted at how easy they were to work with!