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Junk Genius

Founded 2010 • With Angi since January 2012

4.8

(32) Verified Reviews

Business Details

Phone Number

Address

5845 Charlotte Pike

Nashville, TN 37209

Description

Welcome to Junk Genius of Nashville For all your residential and commercial junk removal needs call me (Dana) at 615-415-0899 or book on-line today! My name is Dana Hoffman and I am the local owner and operator of Junk Genius in the Nashville, TN area. I believe that exceeding customer’s

Verified Reviews

A few reviews for this pro...
Christine S.
5.0
10/05/2015
Because it was larger than what we paid for, the cost was higher. They did a great job. I just wish they took hazardous materials too!
Description of Work
Cleaned out a really dirty, large shed.
Category
hauling services

Service Provider Response

Thanks for the great rating. You were a joy to work with.
Barclay O.
1.0
07/30/2015
Michael called me from Minneapolis, Minnesota and asked me to send some pictures of what I needed hauled off. I was expecting in the $200 range but right after I sent then pics he told me that it would be $240-300. He then txt and asked me if I wanted to schedule. I wanted a firm price, so I told him that if it exceeded $240 I would hold off for now. He then told me, less than 5 minutes later, that my job was actually much more than $300, and that $300 was the minimum he would offer. What changed in the pictures over the course of 10 minutes? Nothing. I wanted a firm price but he wanted business, so he chose to give me a lower price "range" with the plan of it actually being the highest price. I don't do business this way. I need to know the price before I agree to something and I don't appreciate somebody trying to use the "range" tactic. I knew it was sketchy when he didn't even offer to come out and look at it first.
Description of Work
Called me from another area of the country and tried to get me to accept a higher price than what was originally offered.
Category
hauling services

Service Provider Response

Yes, I do have a Minnesota cell phone. I’m originally from there and now make Nashville my home. Yes, I asked for some pictures to help determine a price. Yes, I did give you a range ($240-$300) and asked you if you wanted to schedule. (We’re in business and was an appropriate follow up question). You wanted a firm price. I texted I needed a range and I could not commit to $240. You also voluntarily said in a text you would give me a good review if we did $240. I thought that was odd since the work was not yet performed? I then said It will be closer to $300 in case it was that much. It could have been less then $240. Our process is very transparent with having 12 price points and only charging by volume. I didn’t want to waste anyone’s time and was not willing to commit to $240. After reviewing our entire text conversation, I never said the quote would end up “much more than $300” as you stated in this review. My exact words were, “It will be more than $240, more like $300.” Pictures are good for a range unless its very simple items. Your pile of construction debri was very difficult to determine an exact price via picture. Yes, my responses were very quick. Our conservation via text is not very long. Instead of responding, you should post our entire conversation for members to see.
Pat M.
5.0
07/02/2015
Arrived on the scheduled day, late in the afternoon. They had had a flat tire on the truck earlier that day and were running behind. I was impressed that they at least made the effort to show up as late as 5:30. Since it was too late to start, they returned the following day. Both workers were very nice as well as professional. They had to cut the trailor into sections which was hard work. Once completed, I paid them and they left. I was happy with both service and price.
Description of Work
Hauled away a small utility trailor full of wood scraps and misc junk, including the trailor.
Category
hauling services

Service Provider Response

Thanks [member name removed] for the kind words and the great rating. We always try to do our best on every job. Believe it or not cutting your trailer was the highlight of our day. That's how much we love our job!! Even the hard jobs we love.
Jane K.
3.0
06/05/2015
Requested mainly to remove antenna from roof. Missed communications, unable to locate my address. The couple did not seem confident to perform the task citing risk factors. Thus, they removed other items for their minimum charge of $95.00. I was not pleased with their expertise.
Description of Work
Unable to perform job requested. Estimate too high.
Category
hauling services

Service Provider Response

Hi (removed member name), we remove a lot of junk and donate items everyday. We offer estimates so that both parties are happy. Your very large cable dish is something we don't see a lot of and were willing to remove it for the price we thought was fair. I'm glad we were able to lighten the load on some of the stuff. Thanks for your input.
Pamela J.
5.0
03/31/2015
Junk Genius arrived on time. They quoted me $120 for the removal. When they were here they, unbeknownst to them, had tracked in some mud. I asked them to put on booties and they were happy to do so. They also took off $20 for tracking in the mud. I was happy with that. The two gentlemen were very nice and got the job done quickly. I would definitely hire them again.
Description of Work
Junk Genius hauled away a sleeper sofa located on the second floor of my home.
Category
hauling services

Service Provider Response

Thanks for your understanding and kind words.
Kevin B.
5.0
11/14/2014
The two employees were punctual, polite, and thorough. Will definitely recommend them to friends and family as well as use them again.
Description of Work
Removed trash and debris from crawl space / basement.
Category
hauling services

Service Provider Response

Great to hear we did another great job. We hope to see you again.
Ray B.
5.0
07/17/2014
Absolutely pleased with their service. Two young men were prompt, courteous, willing to sort for recycling, undaunted by the dirt of the job, and all the different types of things they were asked to haul!
Description of Work
Cleared two story garage and surrounding area of trash including, old furniture, rotting stumps, rugs, carpet pads, and trash.
Category
hauling services

Service Provider Response

Thanks for your positive reviews. We try hard at every job to give the service you received.
Trent H.
5.0
05/24/2014
They did what they said they would do. On time, efficient and a fair price.
Description of Work
Picked up my junk!
Category
hauling services

Service Provider Response

Thanks for the review. We love to see positive reviews.
Sherri M.
5.0
10/21/2013
The gentleman were both very personable and friendly. They were very helpful offering to take more and giving me estimates as we went along. I will definitely use them again as they were so great to work with.
Description of Work
Hauled off furniture in the house and garage. The guys were great even hauling off a really really heavy piece for me that was part of an entertainment unit, a washer and dryer, and miscellaneous furniture.
Category
hauling services

Service Provider Response

Thank you so much for your positive review and thank you for using our services. It was a pleasure to work with you and we look forward to the opportunity to work with you again in the future when you have a removal service need.
Monica R.
5.0
09/03/2013
Showed up right on time and removed everything I asked. My only complaint is that when I spoke on the phone with Dana, he said based on what I had described (minus the chair...that was a last minute addition) the total cost would be around $125 - $150. When the crew got on site, I was told it was $125 just for the couch. Dana did tell me that it was difficult to give a price until they saw the material. The way they usually work is they just come out and see what you have, then give you a price on the spot.
Description of Work
Hauled away an old couch, love seat, chair, busted-up entertainment center and an old tune TV.
Category
hauling services

Service Provider Response

Thank you for your feedback and review and thank you for using our services. I try to give a reasonable price range on the phone but sometimes the items are bigger and there are more items than what was described to me on the phone.That is why the final price is not determined until we see the items. I try to be up front about prices on the phone as much as I can because I do not want to waste a customers time and have us come out and not be able to agree on price. With most of my competitors you are reaching their call centers and there is no comitment on price and they can not answer many of your questions and then the guy comes out and the price is way higher than what you thought. When you call me you get the owner not a call center.
AVIVA W.
5.0
07/03/2013
I spoke with Dana, the owner, to schedule the pick-up. Dana was very nice and professional, and answered all my questions. I was able to schedule a pick-up the very next week, and was given choices about scheduling. The day of the pick-up, I got a courtesy call to let me know that the truck was on its way. Arrival was on time, if not slightly early. First, the two Junk Genius staff surveyed the items to be hauled, in order to give me a firm price. Dana's phone estimate had been roughly $200. The day-of price was $300, although I believe that was reasonable, since I had added some large, heavy items in. This included a $25 discount for Angie's List members. The items that were removed included: a love seat, bookshelves, old humidifier units. an old crib, wrought-iron doors, electronics, lamps. I appreciate the ease of scheduling, the on-time arrival, the efficiency of the work, and the fact that the physical hauling (including items in the attic) was included. My two pieces of feedback are: (1) please make a greater effort not to bump into the front door while taking items out (no damage was done, but there did not seem to be attention paid to avoiding it); (2) this will sound hokey, but remember to say please and thank you to your customer. I know that the bottom line is that the work was done as promised, and I appreciate that. I remember reading other reviews that remarked on the politeness of the staff, and I felt that aspect could have been a bit stronger. It makes a difference in the experience. On the whole, I would definitely use Junk Genius again.
Description of Work
Removed "junk," including heavy, bulky items, from attic, one room in house, and garage.
Category
garbage collection, hauling services

Service Provider Response

Thank you for giving us the opportunity to work with you and thank you for your review. It is very important to me that you are completely satisfied with our services and I review all feedback with my team in an effort to continuously improve our customer service. We have been in business for 3 years in Nashville and we take pride in the fact that we have never damaged a persons property while removing anything from there property but in case of accidental damage to property while removing anything I would like all our customers to know that we are fully insured.
Jill K.
5.0
04/09/2013
Professional, quick, and friendly. Will call again!
Description of Work
Very nice guy came out and hauled off debris/garage cleanout items Some was very heavy he handled it all quickly and professionally and the price was very fair for the quantity of debris! I highly recommend them!
Category
hauling services

Service Provider Response

(Member name removed), Thank you giving us the opportunity to work with you and thank you for providing a review of our services. If you know of anyone that could use our services I hope you will think of us. It was a pleasure to work with you.
Randy B.
5.0
03/07/2013
The transaction with Junk Genius was excellent. Mr Boswell was very polite, congenial and efficient. He was very interesting to talk to and had some interesting stories about junk he has hauled away in the past. I thought the price was very reasonable and actually less than I anticipated. I will definitely use him again and highly recommend him to anyone who has junk they want to get rid of.
Description of Work
I called Junk Genius at about 10:00 am to pick up a variety of items including old pieces of wood, a basketball goal, old cans, batteries and many other odds and ends. Mr. Boswell arrived around noon and within about 35 minutes had loaded all the items on his truck.
Category
hauling services

Service Provider Response

Customer, Thank you for using our servcices and thank you for the good review. We appreciate you taking the time to review our services. We value your comments and look forward to the opportunity to serve you again when you need something removed. Please keep us in mind if you know anyone else that could use our services.
George M.
5.0
02/12/2013
Was on time, did exactly what he said he would do. Price seemed a little high what you get what you pay for.
Description of Work
hauled away a junk that had been accumilating in my garage
Category
hauling services

Service Provider Response

Thank you for giving us the opportunity to work with you and thank you for your review. I hope you will consider using us again if you have any future removal needs and will recommend us to anyone that you know of that could use our services.
MARK K.
5.0
11/26/2012
The guy from the company was on time, helped me haul an old ellilptical from my house, and loaded all the other stuff on his own. Also, Junk Genius, from what he told me, recycles old electrical equipment, as in my case, old computer, monitors, etc...
Description of Work
Hauling away junk from my house...
Category
hauling services

Service Provider Response

It was a pleasure to have the opportunity to work with you. Please keep us in mind if you ever need our services again.
Donna K.
5.0
11/20/2012
We were very pleased with the service provided by Junk Genius from the initial contact. I filled out an information request form on a Sunday afternoon and did not expect a response until at least Monday. I was pleasantly surprised to receive a phone call from the owner within about 30 minutes. He explained his services, gave me a good faith estimate over the phone. The representative called before arriving and indeed arrived on time. He was very professional and helpful. There was no increase in the estimate. Very refreshing. We will definitely use Junk Genius again and highly recommend them to anyone for hauling away items no longer wanted.
Description of Work
Removal of several large items from our garage that we no longer had need for including a washer, refrigerator, pedastal sink, chair, etc.
Category
hauling services

Service Provider Response

Member, Thank you for the great review. It was a pleasure working with you and I am glad that you were pleased with our service. We look forward to having the opportunity to work with you again in the future. Also if you know anyone that could use our services we hope you will think of us.
Lee S.
5.0
11/05/2012
Very nice guy. I would hire him again
Description of Work
Hauled away door, tires, wheels, old grill and grass collector
Category
hauling services

Service Provider Response

Member, Thank you for reviewing our services. It was a pleasure to meet you and work with you. We are hopeful that you will think of us if you know of anyone that could use our services. Thank you again for giving us the opportunity to work with you.
Bonnie B.
5.0
09/10/2012
Got this service through a "coupon" on Angie's List. Couldn't remember the exact amount paid. No problem making the appointment. I had 10 + years of stuff from attic to storage unit that I was anxious to get rid of. Having someone come and get it all was an enormous relief...... so I was happy with this service. Their pricing is based on what can be loaded on their truck and luckily I didn't have enough junk to go over the coupon amount. Very large items such as appliances would cost more (I'm assuming)
Description of Work
Pick up and haul off of "junk".
Category
hauling services

Service Provider Response

Member, Thank you for takng the time to review our service. It was a pleasure to meet you and help you get rid of the items you wanted to get rid of. Please keep us in mind if you ever need anything else removed. Also if you know of anyone that could use our service we would welcome a recommendation from you because we know that the best recommendation we can get is from customers like yourself. Thank you again.
James M.
5.0
08/31/2012
Overall great experience start to finish
Description of Work
hauled away junk from my garage and pool house. I used coupon for 109.00 but had more than allowed for coupon price, another 40.00. Prompt response by email, then called day of service. Great guys, good service, highly recommend
Category
hauling services

Service Provider Response

Member, Thank you for using our services and thank you for the good review. We look forward to working with you again in the future If you every need removal services again please call us. Also if you know anyone that could use our services I hope you will recommend us. Thanks again.
Patricia M.
2.0
06/30/2012
Dana and his helper arrived on time, and gave a very fair price. I had 2 rooms of junk that I needed to have hauled off.It only took about 2 hours, for them to complete the job.Dana is vey personable, and seems to be a nice guy.There were things on a cocktail table, that I did not wanted to be moved, namely pictures, in frames of, my deceased relatives, and baby pictures of my children, Later as I was straigtening things up, I noticed that my pictures were gone.I am heart broken over the lost, as i can never replace them.As i was in and out of the rooms, my advice to others, who use his service, is to stay and watch, what is going out.
Description of Work
Hauling discarded items away, from my garage, and family room
Category
hauling services

Service Provider Response

I do understand the customer's loss of pictures. I wish there was a way to get them back and I am truly sorry they were discarded.. They were near a pile of items she wanted removed and I guess we took them as well. We try to make sure that only the things the client wants removed are removed.. In this case there is just nothing more I could do.. I am truly sorry.
Lenora S.
5.0
05/28/2012
As I described above, great experience. I got what I wanted when I wanted it. Doesn't get much better than that.
Description of Work
I was in desperate need to have a patio full of trash and old furniture. I called several companies but Junk Genius was the first to respond and was at my home in about an hour and a half, removed all my trash and even made time to visit fora while. Wonderful family business who makes you believe in customer service and honesty again. I highly recommend this company. I plan on using their services again. Call Junk Genius first and you may not want to call anyone else.
Category
hauling services

Service Provider Response

Member, Thank you so much for the great review. It was great to meet you and work with you.. Thank you for giving us the opportunity to help. Making sure you are 100% satisfied is the most important thing to me and I am glad it showed in the service we provided. I look forward to working with you again in the furture.
Teresa E.
5.0
05/12/2012
I contacted Junk Genius after finding their name on Angie's List. I sent an email with a request to remove some accumulated trash and household items from my home. Dana Hoffman, the owner, responded to my email inquiry quickly and I made arrangments with him for a pick up. Dana was great! He arrived when he said he would and we talked through what costs would be before he began the work....so no surprises there. He was able to take everything I wanted to discard - from old wood to a rusted grill and bicycles. He even took several televisions and computer equipment. What I feel the best about is that Dana recycles what he can and disposes of everything in the appropriate manner. Dana was prompt, polite, professional - and insured! His price was fair for the work provided - and he gave me a discount because I am an Angie's List member. I would definately reccommend Junk Genius and will call him again.
Description of Work
Pick up of discarded household items (junk) - old computer equipment & televisions as well as lumber, bicycles and lawn furniture.
Category
hauling services

Service Provider Response

Member, It was a pleasure to meet you and thank you for giving us the opportunity to work with you. We were able to recycle many of the items we removed and donated the drums a tools. Thank you for the good review and I look forward to the opportunity to work with you again in the future.
Shirley H.
5.0
05/07/2012
Because of a deal offered on Angie's list, I contracted for Junk Genius to come remove things for me. There were some things of limited value, but most things were truly junk. The owner, Dana Hoffman contacted me within hours of my call to him and arranged for a pickup the next workday. He called to let me know he was on his way and he and a helper arrived on time. Dana is very personable and I felt comfortable in dealing with him. I had made a list of those things I wanted taken away, but told him that I wanted to stay within the amount offered in the deal. He checked the list and removed everything on it. He and his helper both were very polite and thorough. I definately will use him again and will recommend him to my friends.
Description of Work
Removal of junk/trash from yard and crawl space.
Category
hauling services

Service Provider Response

Member, It was a pleasure to meet you today and thank you for letting us help. I look forward to the opportunity to work with you again when you are ready to get other items removed. Thank you for the great review
Heather G.
5.0
04/16/2012
Dana was great to deal with I called him and he quoted me a price over the phone and showed 20 minutes after the call to take everything away.
Description of Work
Had 16 bags of sod taken away.
Category
hauling services

Service Provider Response

Thank you for the great review. It was a pleasure to meet you and thank you for giving me the opportunity to help out. I hope you will consider us in the future for any other removal needs and recommend us to any of your friends that may have a need for our services.
Thomas E.
5.0
01/26/2012
Dana and his helper were polite and easy to communicate with. They didn't track mud into the house and asked permission to drive their truck back into the back yard. They were done in a short amount of time. They quoted a price at the beginning and stuck with that price. They were right on time at 8 AM. I was delighted at how easy they were to work with!
Description of Work
Hauled away the following items: Mattress and box springs, stack of decayed firewood and rusty firewood stand, 2 lawn mowers, 1 TV, compost bin, gas grill and other small items.
Category
hauling services

Service Provider Response

Member, Thank you so much for your positive feedback. It was a pleasure to work with you and we look forward to working with you again in the future when you have a need. Thank you for taking the time out to write this review of our services.

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
    Senior Discount
    10%
    Warranties
    No

    Services Offered

    Commercial and Residential junk removal including,appliance removal,furniture removal,mattress removal,yard debris removal, renovation debris removal,electronics removal,cardboard removal,rubbish & trash removal,wood removal,carpet removal,TV removal,hot tub removal,shed & barn removal,property preservation and trash outs,commercial clean outs,tire Removal,office clean outs,scrap metal removal,junk vehicle removal,crawl space clean outs,storage unit clean outs,attic clean out,

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Junk Genius

    How is Junk Genius overall rated?

    Junk Genius is currently rated 4.8 overall out of 5.

    What days are Junk Genius open?

    Junk Genius is open:

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 7:00 AM - 7:00 PM

    What payment options does Junk Genius provide

    Junk Genius accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available

    Does Junk Genius offer free estimates?

    Yes, Junk Genius offers free project estimates.

    Does Junk Genius offer eco-friendly accreditations?

    Yes, Junk Genius offers eco-friendly accreditations.

    Does Junk Genius offer a senior discount?

    No, Junk Genius does not offer a senior discount.

    Are warranties offered by Junk Genius?

    No, Junk Genius does not offer warranties.

    What services does Junk Genius offer?

    Junk Genius offers the following services: Commercial and Residential junk removal including,appliance removal,furniture removal,mattress removal,yard debris removal, renovation debris removal,electronics removal,cardboard removal,rubbish & trash removal,wood removal,carpet removal,TV removal,hot tub removal,shed & barn removal,property preservation and trash outs,commercial clean outs,tire Removal,office clean outs,scrap metal removal,junk vehicle removal,crawl space clean outs,storage unit clean outs,attic clean out,