HomeCraft Gutter Protection

There service was great they was on time and did a fantastic job on my gutters

fast, courteous

Expensive, but good job

The project was top notch. They showed up on time and finished the job the same day. Gutters turned out great!

Quick response to quote request. A bit pricey but seamless gutters were installed just one day after quotation. Installers could've been a little bit more careful with flowerbeds as the crushed a few plants and left some screws / scrap behind. Overall good experience though.

no comment

efficiency was excellent. cost is above others i believe but...

Good company

A bit pricey, took weeks to get them out here, but I can't say enough good about the actual crew. They had to work amongst flowerbeds with their ladders and still didn't crush a thing! On one side of the house they solved a drainage problem just by routing a downspout in a different direction -- something I didn't know they could do! I was happy.

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Excellent service! I couldn't ask for better! Considerate and very informative.. No longer have to hire someone to clean my gutters. It was a pleasure doing business with this company

They don'tt stand behind their word. Take your money and run, poor business practices. They installed the correct color gutters, installed the wrong color gutter guard. Now no one will correct the problem.

STAY AWAY! Salesman 5 stars, installation 2 stars, and customer service 0 stars. Ryan (salesman) gave a great overview of the product features and advantages over competitor products. What really sold me was this, the prompt, professional installation, superior customer service, and warranty (1 year for labor and 40 years for product). Sadly my experience after working with Ryan has been anything but professional. The installation crew arrived the next day and & finished the work. I can say, they did do a great job replacing a good portion of rotted wood, but they appeared to have rushed on the rest of the job. After they were done, I took to the skies and snagged these images of the installation. Overall I thought it looked good, but some spots were troubling.Now when dealing with any product, no matter how superior it is, if it isn't installed correctly, you will not get the expected results. For example, if you don't tighten all the lug nuts on your wheels, they will wobble and over time the tread will wear out and now you need all new tires. As the images show, a number of the seams are current elevated, not flush, which will inevitably cause leaves and debris to become stuck and clog my gutters. Exactly what the product was supposed to prevent from happening. I will say, it was a hot day when the installation was done and I know that no one is perfect, so I figure, great, now I can lean on that superior customer service I was promised, they will probably be out quick. Boy was that wrong. After calling customer service (Casey), I was able to get someone to come review the work about 3 days later. Upon this review the associate said "the prior crew did about an 80% job, I am off today but we can get another crew out the following Monday to finish this up for you." Again, I thought great and thankfully no rain was expected. Monday rolls around and the crew never shows up. Not even a call to let me know. I call customer service (Casey) again and she tells me "she will personally take care of it and call me back." Never called back. So I waited until the afternoon the next day, in case she was busy since I know I have had days like that, and I call back again. I was told by Casey."I talked to the production manager and some will be out there tomorrow from 9 am to 11 am." Drum roll..... You guessed it, the next day, no one shows up again, no call again. I call back to customer service, they say they will call me back, and don't yet again. The best part is, you cannot get another gutter company to fix the work (or do it yourself) since it invalidates the warranty. So here I am stuck with a "loose wheel" of a product that I cannot even fix myself. Now if I only paid 80% of the installation, I can guarantee that they would be hounding me non-stop. Lesson learned, don't trust the salesman, don't trust the company, and don't trust the customer service. Stay away from HomeCraft Gutter Protection unless you want a headache that never seems to end.

Homecraft cleaned, secured, and covered my gutters. Did exactly what they told me they would do. It is an expensive project for something that largely goes unseen. But I’m looking forward to leaving the ladder in the garage.

Completed the job quickly and the crew was great .

Homecraft Gutter Protection provided a very thorough review of our alternatives. Our representative, Elliott, worked with us on options and scheduled a timely installation. We cannot say enough about the installation crew. The project manager was very thorough and led the installation for an entire day. Followup from customer service has been excellent.

Shortly after we had the the gutter protection install, we had an absolute pour-down. Carey said everything will be caught in the gutter. Guess what? It did not. Everything spilled. I called him and took a video. Turns out the pitch on our roof is too much so he came out and he put up a screen, like a little fence at no extra charge, even though I offered to pay and he corrected the problem.

David Robinette was very helpful on our project, and would recommend

Good value and customer service. Installers were punctual and went beyond what we expected.

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Crew very polite, friendly and knowledgeable. Cleaned up when done.

Did a very good job. Very efficient, and just a really nice guy. I plan on using him again for other projects.