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HOLT PLUMBING CO., LLC

Founded 1988 • With Angi since June 2006

4.3

(93) Verified Reviews

Business Details

Phone Number

Address

2608 MURFREESBORO PK STE 100

Nashville, TN 37217

Description

Holt Plumbing Company, LLC is a full service plumbing company dedicated to serving the public with honest, dependable service. We have been in business since 1988 and pride ourselves on the number of repeat customers that we have acquired over the past 20+ years.We are a local family owned company.

Verified Reviews

A few reviews for this pro...
Jim B.
1.0
11/30/2022
1600+ dollars so far to clear a simple clog and it’s still not fixed. 9 hours late to the water jet appointment. Flooded my bathroom, twice! The helper didn’t know how to install a toilet (first the pressure line then the wax seal). I had to chase them backing up the driveway as they left it flooding! Double charged the camera fee ($495) because they didn’t have the water jet with them. Toilet still won’t flush, tub won’t drain. Called to try and get them to stand behind their work and they wanted to schedule another $1100 trip to try and do the work they never did the first time. Don’t get ripped off like I did, take your business somewhere else.
Description of Work
Toilet wouldn’t flush. Still doesn’t.
Category
plumbing

Service Provider Response

Mr. [Member Name Removed], we are sorry that you are dissatisfied with our service to this point and we aim to make this right. Your sewer line has several issues including roots growing in the line. Our manager has sent you photos and videos of the issues that need to be addressed and will be happy to make a game plan with you to correct these problems.
Mike F.
1.0
10/18/2022
Not Good......the tech spent 3 hours trying to diagnos the issue. After 3 hours he came to find a clogged vacuum breaker attached to my wall faucet. An experienced plummer should not have taken 3 hours to find this problem. I was then told it would cost me another $159 if I wanted it replaced. I ended up replacing the part myself. I attempted to contact management 3 times to negotiate relief on 3 hours of poor/ incompetent service. Management never responded back? Not caring about thier customer? Very poor experience.......
Description of Work
Low Water Pressure in backyard
Category
excavators, gas leak repair
Rachelle R.
1.0
07/28/2022
The first plumber came and while he did fix the first two items, his solution to bring hot water to my tankless was to simply turn up the heat from 120 to 130, I paid $340 for this visit. I take a shower and again 5 min in, cold water. Called Holt and let them know, they then sent a guy who flushed my system and said this was the fix, it was not and as soon as he left I take yet another COLD shower! Called Holt back and let them know so they sent these two guys out, one clearly was trying to learn on the job as he did nothing and did not know the answer to my questions and referred to the guy who was actually doing the work of switching out the ignition pins that I had ordered (the second plumber asked me to order parts because Holt does not carry them, so 3 weeks later these parts finally arrive). Holt then send me a bill for $580 ! upon inspection of their ridiculous bill they tried to change me for the two plumbers even thought the one did not even touch anything during the job, sure learn on the job but to change the customer is wrong and immoral. I called them and they took the absurd overcharge off and I then paid the bill of $285 because they did flush my system and add the pins. I still have a cold shower!!!! So they send out the guy that asked me to order the parts in the first place to see if the last one did things correctly, he says they have, he runs all the water in my place for 1/2 hour and says everything is hot. I take a shower, guess what yep cold again!!!!! Then they send me the bill again for $580!!!!! IF YOU HAVE A TANKLESS WATER HEAT FORGET IT, THEY WONT FIX IT AND THEN THEY WILL TRY TO BILL YOU FOR IT!!!! I do know about you but I do not pay for fixes that have not happed. DON'T WASTE YOUR MONEY AND TIME ON THIS BUSINESS. SHAMEFUL. I SPENT OVER $600 AND I STILL HAVE COLD SHOWER!!!
Description of Work
My tankless water heater has inconsistent hot water, in another bathroom the hot & cold water needed to be switched and the tub facet had a drip.
Category
excavators
Maria G.
5.0
10/24/2020
My neighbors had used Holt Plumbing in the past and were very satisfied. Hot Plumbing arrived after hours on the same day. Justin was very professional and polite. He kept me informed of the work that needed to be done. A blow torch was needed to clean up some shoddy welding from a previous repair. Then the old valve was removed and replaced along with a new flex hose. A new level control was also replaced inside the toilet tank. He was quick and fast. The entire job took 1.25 hrs. The pricing was reasonable. I will definately refer Holt Plumbing to my freinds, family and neighbors and use them again. Thanks Justin for the excellent service you provided!
Description of Work
The shut off valve under my toilet tank had a broken seal and water was spraying all over my upstairs bathroom. After shutting off the main water supply. I had to make an emergencey call for plumbing services.
Category
plumbing

Service Provider Response

Thank you!
Roxanne L.
5.0
02/25/2020
It was great, it's really good and the pricing was reasonable.
Description of Work
They had to dig down to my plumbing pipes to repair them.
Category
plumbing

Service Provider Response

Thank you!
Frank C.
5.0
10/07/2019
Michael was amazing. Great service! Knowledgeable.
Description of Work
Sink clogged
Category
drain cleaning

Service Provider Response

Thank you!
Ronald S.
5.0
01/11/2019
It was nice to have a real person answer if after hours. They came out when others wouldn’t. They’re on time, professional, polite, very knowleable and take extra time to explain what they need to do before doing it. Reasonable prices for services completed. I would DEFINATELY hire them again and have referred them already.
Description of Work
Main line of septic tank cleared, found tank needed to be pumped out and fixed Dry trap in jacuzzi tub.
Category
plumbing
K M P.
5.0
07/26/2018
Great. My experience was very positive, unlike the previous reviews here. I chose Holt because of good Google reviews and good price. Since they charge by the hour I was hesitant to select them, but there were no surprises. They were competitive in estimates. And they give a Senior Discount, which is much appreciated. Lori in the office was pleasant and excellent in giving estimates for heater install with required expansion tank and regulator and how to measure current tank to ensure I got the correct size. Based on measurements, I needed to get a 30 gallon instead of a 40 gallon like I had (they make heaters larger since I last had the 40 the installed.) There were no surprises - no addons, no extra parts or labor, no markups, etc. The plumbers called to say they were on the way, arrived on time, were pleasant, professional, skilled, answered questions easily and thoroughly, and were focused and efficient in time management. They removed all debris and cleaned up well. Can't say anything but a good experience for a large, labor intensive project in a small closet space. Will call Holt again. Recommend Holt to others.
Description of Work
Replaced gas hot water heater with expansion tank. Added pressure regulator. Replaced and rerouted copper pipes to accommodate expansion tank and pressure regulator.
Category
water heater repair

Service Provider Response

Thank you! We appreciate your business and are glad you are pleased.
Tim F.
1.0
11/05/2017
Horrible. During the first visit, they worked on a toilet tank and drain stoppers. I paid over $500 for the work but they didn't properly secure the toilet tank. I called the office to report this and the drain stopper they broke instead of fixing. Took 4 trips over a month's period for them to finally remember to bring the tool they needed to finish the toilet and the stopper. On the fourth visit, they fix the stopper they broke and corrected the tank they improperly screwed down, then sent me a bill (overtime rate) for the drain stopper. I called the office and the office seems unconcerned about the poor quality work and improper charge. Makes me think this happens a lot. It appeared that Holt is used to people calling about their poor quality job. The office was not surprised and did not offer apology. Instead, the office wanted to "help me with a discount on the drain stopper work". That was after I explained to her that the drain stopper stopped working after a previous visit's work that I already paid them over $500 for.
Description of Work
Loose toilet Drain stopper
Category
plumbing

Service Provider Response

I am sorry you felt that the person who took your call did not care. We usually try to resolve an issue with a customer and then handle it with any techs involved. I apologize for this situation not being handled correctly in one call.
SAM AND NANCY C.
5.0
08/04/2017
Holt did a nice job, we had another company come out a couple of years before, it was 2000, that was a bad experience. The guy said just forget about it he didn't charge us. Although competitively speaking they're neither under or over its just I don't like the idea of having to pay so much for water. I stood right over them, the inspector, they had to re approve it was standing over them too so we know that they did a good job. They were here when they said that they would be, they were really backed up. Well they set up an appointment immediately. Thats the best they could do. It wasn't like I got on an answering service and they didn't return calls or any thing. so they were responsive in that respect. I intend to if I have to.
Description of Work
Back flow preventer put in.
Category
plumbing
Jim A.
4.0
01/18/2017
They had a little issue and had to come back. It was a call back on one of them, they installed four toilets. I've used them for three or four years.
Description of Work
Holt Plumbing Company installed a new toilet.
Category
plumbing
Laurel H.
5.0
08/02/2016
We had a disastrous event at our home last night after coming downstairs to find water and sewage covering the entire first floor of our home. We called another service provider (Lee Co.) and waited three hours for them to arrive, but they never came. Eventually at 9:30pm we decided to call Holt Plumbing. Within 5 minutes, a very kind and courteous customer service person returned our call to better understand the details of our issue and to tell us that a plumber would be at our house within an hour. Almost exactly an hour later, the plumber arrived. He was professional, knowledgeable, and courteous. He was our hero. We had been waiting a total of 4.5 hours for help since we had wasted so much time waiting on Lee Company. We were so thankful to Holt Plumbing for their responsiveness and for sending someone so quickly. The plumber was in our home for almost an hour. Before leaving he tested all water sources in our home (faucets, toilets, bath tubs) to make absolutely sure that the problem was resolved. Even though it was almost midnight by the time he left us, he was courteous and kind the entire time. We wish Holt Plumbing had been our first call. We will definitely call them first next time!
Description of Work
Emergency Plumbing Services
Category
plumbing
Jeffrey B.
2.0
04/12/2016
Lousy job. Didn't glue pipes. Convoluted paths. Leaked all in cabinet in less than two months. Was told they only guarantee 30 days.
Description of Work
Installed kitchen sink.
Category
plumbing
Jeffrey B.
3.0
04/01/2016
Major leakage end of March. Was told 30 day guarantee on work. I called someone else with an A rating.
Description of Work
Installed new sink and garbage disposal in January.
Category
plumbing
Steven N.
2.0
03/29/2016
We had a leaking pipe from our water heater, it is a quick drip. Called Holt and they sent a guy five hours after we first contacted them. The plumber showed up and inspected the leak. Then he reached in and started wiggling the water pipe and water started shooting everywhere. I would have expected him to shut the water off before moving the pipe. When the water started bursting out like crazy, he tried to deny he created the flood and made an excuse for it instead of owning the problem. This resulted in a huge water mess that I had to clean up. Very unprofessional.
Description of Work
Repaired a leaky water line going to the water heater.
Category
plumbing, water heater repair
Kristina W.
5.0
03/17/2016
I've never bothered to reviewed a company on Angie's List until now, but I feel obliged to write about my excellent experience with Holt Plumbing. Our water bill has slowly gone up several months. I knew I had a leak, but could not find it inside. Holt Plumbing came one day and spent about an hour confirming that there were, indeed, no leaks inside. We had to do a leak detection test on the exterior of our property. Sure enough, there was a leak right next to the water meter. Unfortunately for me, that leak was on MY side of the meter. Holt Plumbing came out promptly with a two man team: Chris and Moses. They dug a very small hole in my asphalt, fixed the leak and filled it back in with concrete. They were quick, courteous and very professional. I would definitely use Holt Plumbing again.
Description of Work
Fixed a leak in our water line.
Category
plumbing
Suzanne S.
5.0
11/01/2015
Chris was fabulous! He was on time and very helpful with with questions about the installation, and the water heater in my new condo, which my Home Inspector thought might need to be replaced due it it's age. However, Chris assured me the water heater was an excellent brand and looked to be in good shape. He also instructed me on signs I should look for should a water heater require a replacement. Unfortunately, my new faucet leaked about an hour after Chris left. I calledHolt Plumbing to pass on this update, as Chris had mentioned there might be a problem with the pre-existing connections, not the new faucet. Chris returned at first opportunity to repair the pre-existing plumbing connection, and even had the courtesy to call me back with an update! Holt Plumbing was the only plumbing company the maintenance manager at my condominium could recommend, who also offered emergency services. I am thankful to the maintenance manager for recommending HOlt Plumbing, and glad I listened to his advice to hire this company.
Description of Work
The plumber, Chris, of Holt Plumbing installed a new kitchen faucet and a new shower head.
Category
plumbing, water heater repair
John G.
5.0
10/27/2015
Wow - I love this company! We are doing a moderate renovation to a half-bath which included removing the toilet completely. In the process, the shut off valve (old) just didn't want to stay shut off and definitely needed to be replaced. I made a first time call to Holt based on Angie's List reviews and REALLY REALLY glad I did. So, Billy came out on this 'emergency' call to replace it for me (hey, not being able to turn the main water back on is an emergency). Billy is just a great guy - you can tell that he cares and wants to make sure things are done right and not at a huge expense to customers. He replaced the valve quickly and even threw in a new hose (free) for the toilet since he had one. He also provided a gasket to cover the open toilet drain and consulted on how he could fix the outdated flange that was previously causing problems. Needless to say, I've called to arrange for his next visit soon to change out the toilet flange and install the toilet. I couldn't be happier with the service and look forward to working with Holt Plumbing (and Billy) again soon! Bottomline: Great company with great employees who care about their customers. Ask for Billy, you won't be sorry!
Description of Work
Replaced a shut off valve and consulted on some other plumbing issues.
Category
plumbing
Victoria H.
5.0
07/29/2015
They gave excellent service. They did the work quickly and were very friendly. They also gave me the Angie's List discount!
Description of Work
Unclogged my kitchen sink.
Category
plumbing, drain cleaning

Service Provider Response

Thank you so much for taking the time to review us! We appreciate your business and will work to continue to earn it.
Shauna D.
5.0
06/08/2015
It was great. It was expeditious and I will call again if I have a problem. I will use them again in the future.
Description of Work
.
Category
plumbing

Service Provider Response

Thank you! We appreciate you taking the time to review us and value your business.
Diane F.
5.0
06/08/2015
It was fine. They did a good job. The price was as expected. It was reasonable. They were in an hour.
Description of Work
We used Holt Plumbing. They installed a new valve cut off from the hot water.
Category
plumbing, water heater repair

Service Provider Response

Thank you for taking time to review us. We appreciate your business and will work to continue earning it.
Susan M.
5.0
06/08/2015
It was fine, no problem. They live here in the neighborhood. I was just calling them for an estimate.
Description of Work
They connected the water line up to my ice maker on my new refrigerator.
Category
plumbing

Service Provider Response

Thank you for taking the time to review us. We hope we can always earn your business.
Everett S.
5.0
06/05/2015
They are very good. They have done work for us several times. They are very easy. They are here pretty fast. You do not have to wait two or three days for them to come. For what I had done, there was usually one man that came out. It varies who come out. Their price is good.
Description of Work
Holt Plumbing Co. fixed a leaky faucet and put in a commode. They also put in our water heater.
Category
plumbing, water heater repair

Service Provider Response

Thank you for taking the time to write a review. We appreciate your business and will work to continue to earn it.
Thomas H.
3.0
06/04/2015
My house was left a tremendous mess and the worker was very rude to me.
Description of Work
They did repairs on my bath tub.
Category
plumbing
Kyle C.
5.0
06/03/2015
They always do a great job. They have been good every time.
Description of Work
They cleaned out a sewer drain, it was clogged up.
Category
plumbing, sewer cleaning

Service Provider Response

THANK YOU!!! We are glad you were pleased and will continue doing our best to earn your business.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Residential - Commercial - Industrial Repairs, Pumps, Remodeling, Pipe Thawing, Water Services, Drain Cleaning, Sewer Connections, Water Heaters, Video Inspection of Drains & Sewers, Gas Piping, Underground Water & Sewer breaks, Backflow Preventers, Electronic Leak Detection, Septic System Installation & Repair, Backhoe Service, Underground Utilities

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about HOLT PLUMBING CO., LLC

    How is HOLT PLUMBING CO., LLC overall rated?

    HOLT PLUMBING CO., LLC is currently rated 4.3 overall out of 5.

    What days are HOLT PLUMBING CO., LLC open?

    HOLT PLUMBING CO., LLC is open:

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: 7:00 AM - 4:00 PM

    What payment options does HOLT PLUMBING CO., LLC provide

    HOLT PLUMBING CO., LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does HOLT PLUMBING CO., LLC offer free estimates?

    Ask HOLT PLUMBING CO., LLC for details on free project estimates.

    Does HOLT PLUMBING CO., LLC offer eco-friendly accreditations?

    Yes, HOLT PLUMBING CO., LLC offers eco-friendly accreditations.

    Does HOLT PLUMBING CO., LLC offer a senior discount?

    No, HOLT PLUMBING CO., LLC does not offer a senior discount.

    Does HOLT PLUMBING CO., LLC offer emergency services?

    Yes, HOLT PLUMBING CO., LLC offers emergency services.

    Are warranties offered by HOLT PLUMBING CO., LLC?

    No, HOLT PLUMBING CO., LLC does not offer warranties.

    What services does HOLT PLUMBING CO., LLC offer?

    HOLT PLUMBING CO., LLC offers the following services: Residential - Commercial - Industrial Repairs, Pumps, Remodeling, Pipe Thawing, Water Services, Drain Cleaning, Sewer Connections, Water Heaters, Video Inspection of Drains & Sewers, Gas Piping, Underground Water & Sewer breaks, Backflow Preventers, Electronic Leak Detection, Septic System Installation & Repair, Backhoe Service, Underground Utilities