Nelson Carpet Cleaning is the best choice in the greater Memphis TN area for Carpet Cleaning, Upholstery Cleaning, Tile Cleaning & Sealing, Carpet Re-Stretching, Carpet Dye Services, Bleach Spot Repair, Rug Washing, & Fine Rug Washing. Local, family owned business with great results we stand behind with stay-clean warranties.
Business highlights
13 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
Nelson Carpet Cleaning serves the greater Memphis, TN area for Carpet Cleaning, Carpet Stretching, Upholstery Cleaning, Rug Cleaning, Tile & Grout Cleaning, Wood Floor Cleaning
Technician was courteous, on time and gave me an estimate before he started cleaning. I had a couple of pet stains and now I can’t see that they were ever there—the carpet looks great!!! I highly recommend Nelson Carpet Cleaning.
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie O.
10/2019
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Excellant, all looks wonderful, rugs are brighter, Doug Nelson was very diligent , I would have him back any time cleaning is needed.
Description of Work: carpet cleaned in bedrooms and stairways, also three wool rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$341
Marijo S.
08/2019
5.0
ceramic tile
+ -1 more
Arrived on time, tile and gr0ut look great.
Description of Work: Clean kitchen tile and grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Mary R.
07/2019
5.0
carpet cleaners
+ -1 more
I recently had my carpets cleaned by Doug Nelson. Most impressive to me were his professionalism and attention to details. My initial conversation was by phone two weeks prior to the agreed upon date. At that time, he gave me a ballpark range based on the number of rooms and their estimated sizes. A couple of days before the appointment, he sent an email with his picture as a reminder, and called on the scheduled morning. Upon arrival, he explained the procedure he would use before starting the job which included measuring the square footage to be cleaned, the amount to be charged per square foot, the warranty process and the procedure for cleaning. I was delighted to have him start the process. Along with cleaning, he repaired a space in the hallway where the carpet had begun to fray. While the final cost fell within the initial quoted range, it was a little less than I had estimated. The Warranty--According to the owner, there is a 30 day warranty where the company will return if there is a spot that didn't come up during the cleaning. I was completely happy and satisfied with the job that was done. He did an outstanding job of reviving them. l I look forward to having him return for my next job.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$292
Debbie W.
02/2019
5.0
carpet cleaners
+ -1 more
We were very impressed with Nelson Carpet Cleaning. They did an excellent job and even came back the second time to go over a couple of heavily soiled areas. We definitely recommend their service to anyone in need of professional carpet cleaning. We have already confirmed with them that we will be calling again in about 6 months.
Description of Work: Steam cleaning carpet in our church.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$508
Michael P.
11/2018
5.0
carpet cleaners
+ -1 more
A real success story. Been using for years Highly recommend!!
Description of Work: Cleaned all carpet and rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Susanne B.
10/2018
5.0
carpet cleaners
+ -1 more
I read several good reviews first. Easy contact, fast scheduling, prompt service, and quality cleaning. Couldn't have asked for more!
Description of Work: Cleaned carpet in 3 bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Linda C.
09/2018
5.0
carpet cleaners, ceramic tile
+ 0 more
Mr Nelson owns and operates his business. He went above and beyond when cleaning our kitchen tile and grout and then sealing the grout. He carefully explained each step before performing the work. We are very pleased with the work he did.
Description of Work: Ceramic tile and grout in kitchen cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
P.L. H.
09/2018
5.0
carpet cleaners
+ -1 more
We are so happy with the services Doug Nelson and his crew at Nelson Carpet Cleaning provide. A friend told us about them several years ago and we have been so pleased. They were just here again yesterday and it's another fine job. They work hard (we have a large dog!) at very reasonable prices! We will definitely continue to use them and highly recommend them to our friends!
Description of Work: carpet cleaning & Stain Guard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mark S.
08/2018
5.0
carpet cleaners
+ -1 more
Excellent work. They were on time and quickly got it done.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary P.
07/2018
5.0
carpet cleaners
+ -1 more
Great job! Punctual! Work done quietly! Thorough Cleaning! Really liked the cleaning of the carpet at the baseboards. I highly recommend Nelson Carpet Cleaning.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
melody W.
06/2018
5.0
ceramic tile
+ -1 more
This is the 3rd time in 2 months I have used this company and I have to say their service is A+ and their prices are the best.If you need your carpets cleaned....your chairs cleaned or tile in your house this is the company to call.
Description of Work: All the tile in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Dorian D.
06/2018
5.0
carpet cleaners
+ -1 more
This is the second time I’ve used them and I could be happier. Doug is a really nice guy and he goes over the area with you so that you know what will be difficult spots. He goes over price with you before he starts. I’ve always been happy with my results! You want it done right? Call Nelson!!
Description of Work: Carpet Cleaning and Tile Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
melody W.
05/2018
5.0
carpet cleaners
+ -1 more
The carpet is the orginal to the house so it is 20 yrs old..I have pets and a lot of people in and out and it looks like new carpet.The technician,Noah, did a fabulous job and I could not be happier.This is the 2nd time I have used them and the last was for cleaning chairs in my house.I highly recommend them,
Description of Work: Cleaned carpets in my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252
Lucy L.
05/2018
5.0
carpet cleaners
+ -1 more
This guy is great! Responded quickly, set up appointment, arrived promptly. He did an outstanding job on the carpets. Got out some stains we were sure would never come out. May be a bit more expensive than some of those "chain" carpet companies but he took extra time to do an extra special job--so worth it! Highly recommend!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
melody W.
04/2018
5.0
upholstery cleaning
+ -1 more
Absolutely fabulous.They had been referred to me by a friend who raved about the work they had done cleaning their carpets.I needed 6 dining rooms chairs,Parson style chairs,so they have a lot of fabric and 2 living rooms chairs that are light colored so they show a lot of dirt.They came out on a saturday and measured the chairs and gave me an estimate right there and I was so shocked at the price I could not believe it..It came to around 114.00 for all 8 chairs but they have a minimum of 135.00 which to me is still a fantastic price. I had them done yesterday ans they look like new.I am absolutely thrilled and I am going to have them do my carpet and tile at a future date.Super service and I highly recommend them.
Description of Work: Dining and living room chairs cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Janice T.
04/2018
5.0
carpet cleaners
+ -1 more
Richard cleaned the room and the stain and most of the odor came out. This urine had gone into the pad. Most of the odor was gone but a bit remained. Richard came back out and 'pad' cleaned the area and deodorized the entire room again. And all of this was under the 30 day warranty. Problem solved. Best cleaning, professionalism and customer service EVER!! You will not be disappointed! Worth every penny of the very reasonable cost.
Description of Work: I had a very tough kitty urine stain and odor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
P.L. H.
03/2018
5.0
carpet cleaners
+ -1 more
This is the 3rd time we've used Nelson and they are just wonderful! We recommend them to our friends and will definitely continue using them! We've had all the carpets in the house done, had Stain Guard applied and had just living room cleaned at different times. We are very pleased with their work quality and great customer service!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CATHY R.
03/2018
5.0
carpet cleaners
+ -1 more
They arrived in early morning and six hours later they were finished .meticulous detailed professional caring communicative. I’ve had a lot of carpets cleaned in a lot of homes throughout my lifetime but I can truly say that this was the best experience that I have ever had and I have lived in many states throughout the country if you are willing to pay the extra cost I highly recommend Nelson carpeting for your home you will not regret it if there was a rating of more than five stars I would give it. And needless to say Nelson carpet cleaning will be the company that we will use every year from here on in
Description of Work: 5 bedrooms, staircase, 4 huge walk-in closets, 2 Long hallways, bonusroom, 1287sq.ft
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
BC W.
01/2018
5.0
carpet cleaners
+ -1 more
Excellent job. I would recommend this firm to anyone who needs carpet cleaning and stretching.
Description of Work: Needed carpet stretching and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean C.
11/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Wonderful. Carpet looks great and sofa's look awesome. Doug was very professional and courteous.
Description of Work: Carpet and upholstery cleaning
Doug and his team are very professional and always do a super job! Highly recommend!!!
Description of Work: Rug cleaned and dog urine cleaned from a cushion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary M.
09/2017
5.0
upholstery cleaning, oriental rug cleaning
+ 0 more
Doug Nelson was on time. He pretreated the rug and then steam cleaned it - looks great. He also cleaned our 9 year old chairs and ottoman-they look like new. He applied Scotchgard to all. Everything was dry by the next morning, even with 24 hours worth of rain. I will definitely hire him again
Description of Work: Cleaned 2 chairs, an ottoman and area rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Mike K.
07/2017
5.0
carpet cleaners
+ -1 more
Professional, punctual, communicated well and did a great job!! Will definitely use again.
Description of Work: Had our carpet deep cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mb G.
07/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
GREAT! I have used Nelson Carpet Cleaning for years and Doug is WONDERFUL! He is almost part of our family. He is always on time and does a fantastic job every time. We have several dogs and they make keeping the floors clean very hard to keep clean, especially the carpets. Doug works wonders when he comes. He is so honest that if I am not going to be home when he comes he I leave a key for him and never ever worry. Douglas Carpet Cleaning is THE VERY BEST!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Bathtub Restoration,
Floor Cleaning and Waxing,
Carpet Sales and Installation
FAQ
Nelson Carpet Cleaning is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 4:00 PM
Nelson Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Nelson Carpet Cleaning offers free project estimates.
No, Nelson Carpet Cleaning does not offer eco-friendly accreditations.
No, Nelson Carpet Cleaning does not offer a senior discount.
No, Nelson Carpet Cleaning does not offer emergency services.
Yes, Nelson Carpet Cleaning offers warranties.
Nelson Carpet Cleaning offers the following services: Nelson Carpet Cleaning serves the greater Memphis, TN area for Carpet Cleaning, Carpet Stretching, Upholstery Cleaning, Rug Cleaning, Tile & Grout Cleaning, Wood Floor Cleaning