Sharper Impressions Painting

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They did an excellent job!

SALESPERSON WAS ON TIME, CORDIAL, AND ANSWERED ALL MY QUESTIONS. THE PAINTING CREW WAS AWESOME! THEY WERE FUN TO WORK WITH, AND INCREDIBLY RESPONSIVE TO OUR REQUESTS. THEIR ATTENTION TO DETAIL WAS SUPERB.

VERY SLOPPY WORK. THEY DID VERY LITTLE SCRAPING, PRIMING OR PREP WORK, THERE WAS EXCESSIVE PAINT ON THE GRASS, AND THEY HAD NO SENSE OF PROCESS. THEY'D START OR STOP AND BEGIN A NEW AREA SEEMINGLY AT RANDOM. THE PROJECT DIRECTOR SEEMED TO THINK I WAS RESPONSIBLE FOR THE DIRECTION OF THE PROCESS. THEY WORKED SHORT DAYS, EVEN THOUGH THIS IS A LARGE HOME. I FIRED THEM, EVEN THOUGH THEY HAD NOT FINISHED THE JOB. THERE ARE OIL SPOTS ON THE DRIVEWAY. JUST A HORRID EXPERIENCE. THE CREW WAS POLITE & FRIENDLY, BUT NOT FOCUSED ON QUALITY WORK. THEY DID OFFER TO SEND A DIFFERENT CREW TO PAINT, BUT I REFUSED BECAUSE I DID NOT WANT TO WORK WITH THEM ANYMORE.

WORK PERFORMED AS DESCRIBED. HOUSE LOOKS GREAT!

VERY EASY TO WORK WITH. BEST PRICE AMONG 4 ESTIMATES AND GAVE 25% PROMO DISCOUNT. EASY TO CONTACT THROUGH THEIR E-MAIL. THE PAINT CREW WAS VERY POLITE, EFFICIENT, CAREFUL AND SKILLED. THE SHERWIN WILLIAMS COLOR CONSULTANT SERVICE WAS VERY HELPFUL.

PAINT COVERAGE WAS POOR AND THEY HAD TO COME OUT AGAIN. THE BIG ISSUE WAS THE MESS THEY LEFT BEHIND. I HAD PAINT ON CARPET, SPATTER ALL OVER THE BATHROOM, ON TRIM AND EVEN ON HARDWOOD FLOOR WHICH WAS IN A ROOM THEY WERE NOT EVEN IN. WHEN I CAME HOME TO CHECK ON THEM I NOTICED THAT THEY DID NOT PROPERLY COVER OR MASK OFF AREAS TO PREVENT THIS SORT OF MESS. THEY REFUNDED $200 AND I SPENT ABOUT 20 HOURS CLEANING PAINT. SOME TRIM HAD TO BE REPAINTED AND I WILL JUST HAVE TO LIVE WITH CLOSE TO A DOZEN DARK GREEN PAINT SPOTS IN THE CARPET. TO THEIR DEFENSE THE SALES REP MADE A REASONABLE ATTEMPT TO MAKE ME HAPPY, BUT WITH TWO DIFFERENT CREWS MAKING A MESS I DON'T TRUST THEM TO LET THEM BACK. THE $200 REFUND WAS MY IDEA AND THEY AGREED TO IT. IT WAS MUCH LESS THEN IT WOULD HAVE COST THEM TO REPLACE MY CARPET OR EVEN HIRE A CLEANING COMPANY.

THE PAINTER ARRIVED WHEN SCHEDULED. WE DID HAVE TO WAIT TO HAVE THE JOB DONE AS IT WAS THE BUSY SEASON AND WE HAD NEW WINDOWS INSTALLED, BUT THEY WORKED AROUND THIS. HE WAS POLITE AND METICULOUS WITH THE PAINT JOB. IT TOOK A LITTLE LONGER THAN WE THOUGHT IT WOULD, (ONLY ONE PAINTER INSTEAD OF A TEAM OF PEOPLE) BUT IT WAS WORTH IT. THE JOB WAS DONE VERY WELL AND CLEAN-UP WAS EXCELLENT. WE WERE HAPPY WITH THE QUALITY OF THE WORK DONE AND WOULD USE THEM IN THE FUTURE! OUR NEIGHBORS EVEN THOUGHT SO BECAUSE THE SAME PAINTER IS BACK WORKING ON THEIR HOUSE!

THEY WERE VERY EASY TO WORK WITH. MARY WAS GREAT AND VERY ACCOMMODATING TO OUR CHANGE IN SCHEDULE. THEY WERE ABLE TO RESCHEDULE US WITH ONLY A WEEK NOTICE. JEREMY AND CHRIS WERE OUR PAINTERS. THEY WERE VERY PROFESSIONAL, CLEANED UP EVERYDAY AND DID A GREAT JOB PAINTING OUR HOUSE. I WOULD HIGHLY RECOMMEND THIS COMPANY.

THE WORK WAS DONE IN A TIMELY FASHION. THE PAINTER WENT THE EXTRA STEP TO LET US KNOW ABOUT GAPS AROUND A COUPLE OF SECOND FLOOR WINDOWS AND CARPENTER BEES WHO HAD MADE A NEST NEAR A SECOND FLOOR WINDOW.

THEY DID A GOOD JOB ONCE THEY GOT HERE. IT TOOK THEM A COUPLE OF WEEKS PAST WHEN THEY SAID THEY WOULD DO THE WORK.

EXCELLENT SERVICE AND WORKMANSHIP. I WOULDN'T CALL ANYONE ELSE IN THE FUTURE. THEY WERE VERY RESPONSIVE TO ANY QUESTIONS OR CONCERNS THAT I HAD DURING THE PROCESS. THEY WERE VERY PROMPT AND PAID ATTENTION TO EVERY DETAIL OF THE WORK. THE PROJECT MANAGER OVERSAW ALL OF THE WORKERS AND MADE SURE THAT EVERYTHING WAS DONE PROPERLY. THEY SEEM TO HAVE THE PROCESS AND CUSTOMER SERVICE DOWN TO A SCIENCE. IT WAS A VERY SMOOTH PROCESS FROM BEGINNING TO END. I PLAN TO HAVE THEM RETURN TO PAINT MY INTERIOR SPACES AS WELL (FOYER AND GREAT ROOM). KNOWING HOW UNPREDICTABLE INDEPENDENT PAINTERS CAN BE, I WAS VERY PLEASED TO HIRE A COMPANY THAT TAKES CUSTOMER SERVICE AND PROMPTNESS SERIOUSLY.

THEY CAME OUT FOR AN ESTIMATE AND SAID THEY WOULD MAIL OUT AN ESTIMATE, BUT A WEEK LATER HE MAILED A LETTER STATING HE WOULD NOT BE ABLE TO DO THE WORK DUE TO A BUSY SCHEDULE.

GREAT WORK INITIALLY, TERRIBLE RESPONSE TO TOUCH-UPS AFTER COMPLETION OF JOB. TOOK MANY CALLS TO COMPANY. UPDATE: AFTER GETTING NO RESPONSE BY CALLING THE OFFICE, A DIRECT CALL TO GEOFF SHARP'S (OWNER) CELL PHONE PRODUCED IMMEDIATE RESULTS. GEOFF IS VERY CONCERNED WITH CUSTOMER'S SATISFACTION.

I HAD ANOTHER PAINTER COMPLETE THE JOB, BUT MR. SHARP WAS DEFINITELY IN THE RUNNING! HE CAME OUT PERSONALLY AND PRESENTED AN EXTEMELY PROFESSIONAL ESTIMATE. HE WAS COURTEOUS AND ANSWERED ALL MY QUESTIONS. I WOULD HAVE FELT COMFOTABLE GIVING HIM MY BUSINESS, AND I MAY IN THE FUTURE.

I PATIENTLY WAITED FOR THEM TO CONTACT ME TO BEGIN THE WORK AND ABOUT 5 WEEKS AFTER SIGNING THE CONTRACT, I BEGIN TO CALL THEM ABOUT WHEN IT WOULD BE DONE. SOMEONE FINALLY CAME OUT AND POWERWASHED AND STILL NO ONE CALLED TO PAINT. I CALLED AGAIN AFTER ANOTHER 2 WEEKS TO REMIND THEM THAT I WAS SCHEDULED TO HAVE THE WORK DONE BY 9/20 AND WAS TOLD SOMEONE WOULD BE OUT TO START PAINTING 9/15. AFTER A WEEK OF NO SHOWING AND NOT GIVING ANY ADEQUATE EXPLANATIONS AS TO THEIR LACK OF PROFESSIONALISM, GEOFF(THE OWNER) BECAME UPSET WITH MY DISPLEASURE AND DEMAND FOR ANSWERS AND BASICALLY REFUSED TO DO THE WORK. EVEN IF THEY HAD DONE THE WORK, THE ESTIMATED START DATE HAD BEEN NOW PUSHED BACK TO 9/22 (PAST THE DATE STATED IN OUR CONTRACT). ALTHOUGH THEY WERE PROMPT TO GIVE AN ESTIMATE, THE WORK WAS NOT DONE IN THE TIME THEY PROMISED AND THEIR PAINTER NO SHOWED DAY AFTER DAY AFTER DAY DESPITE CALLING TO SAY HE WOULD BE THERE. NEITHER THE PROJECT MANAGER NOR THE OWNER WERE APOLOGETIC.

THE CREW WAS VERY PROFESSIONAL AND FRIENDLY. THEY WERE CAREFUL NOT TO TRAMPLE MY LANDSCAPING AND COVERED THE PLANTS TO PROTECT FROM PAINT. THEY MADE A POINT OF KEEPING ME INFORMED DURING THE ENTIRE JOB.

I HAVE CALLED THE PAINTERS, THE ESTIMATOR, AND THE OFFICE. ALL WERE TO RETURN CALLS AND I HAVE NOT HEARD FROM ANY OF THE THREE. I ASSUMED THEY KNEW WHAT THEY WERE DOING, BUT I FOUND OUT THEY ONLY PAINT NOTHING ELSE. 10/7/03 THE COMPANY CAME BACK AND REPAINTED AREAS THAT WERE PEELING OFF AND ADDED A NEW SUBSTANCE TO THE PAINT TO HELP IT STAY ON.

ASK FOR PROJECT MANAGER KEITH FISHER. HE IS VERY POLITE, PROFESSIONAL AND DOES AN EXCELLENT JOB.

I HAVE ONE WORD TO SAY ABOUT THIS COMPANY, 'EXCELLENT'! THE CREW WAS VERY HARD WORKING, PROFESSIONAL AND DID A WONDERFUL JOB IN PAINTING MY HOME. IF YOU WANT A QUALITY EXTERIOR PAINTING COMPANY TO PAINT YOUR HOME, I WOULD HIGHLY RECOMMEND GOING WITH SHARPER IMPRESSIONS PAINTING! NICE WORK!

WORK WAS TO INCLUDE SCRAPING, CAULKING, PRIMING, AND PAINTING. POWER WASHING WAS DONE SO POORLY THAT WE CANCELED THE CONTRACT. COMMUNICATION WAS VERY POOR. THEY DID NOT NOTIFY US WHEN THERE WAS TO BE A DELAY. KEEP PUTTING OFF DOING THE WORK. WE HAD TO PURCHASE THE PAINT OURSELVES, BUT THEY WERE TO GIVE US THE AMOUNTS TO BUY. THEY DIDN'T ANSWER OUR MESSAGES ON QUANTITIES OF PAINT. EXTREMELY POOR COMMUNICATION AND PROFESSIONALISM. WE ARE NOW LEFT WITH BOARDS OF VARIOUS COLORS. WE NOW HAVE TO LOCATE SOMEONE ELSE TO FINISH THE JOB. WOULD DEFINITELY NEVER HIRE THIS COMPANY AGAIN. PAGED FOREMAN ON 6/20/03, NEVER RETURNED PAGE. CALLED OWNER AND HE TOLD ME TO CALL THE OFFICE. THIS WAS AT 4:30 FRIDAY AFTERNOON. JOB WAS TO BEGIN MONDAY 6/23/03.

THERE WAS A SMALL COMMUNICATION PROBLEM WITH THE START DATE, BUT IT WAS RECTIFIED QUICKLY. THE CREW WAS PROFESSIONAL AND TOOK GREAT CARE IN DOING THE JOB RIGHT.

I WAS VERY IMPRESSED. HE HAD LOTS OF RECOMMENDATIONS. VERY PROFESSIONAL. EVERYTHING WAS GREAT. I CANT SAY ENOUGH GOOD THINGS ABOUT HIM. EVEN MY NEIGHBORS CAME OVER WANTING TO KNOW WHO HAD DONE SUCH GREAT WORK. GREAT CLEAN UP TOO. THE ONLY THING I WOULD RECOMMEND IS HE HAS PRICES FOR 1 COAT OR 2 COATS - PUT IN CONTRACT COATS TO COVER.