Founded 2003 • With Angi since June 2007
We clean homes of all types, businesses, organize,outside cleaning ,almost any cleaning projects, call to inquire about,THANKS! 4 hrs minimum on any project to start.
Verified Reviews
Showing 1-25 of 98 reviews
Julie T.
06/05/2017
When I got the keys to my new house, I almost cancelled my scheduled cleaning because I thought that it looked very clean. I'm so glad I didn't! Brenda and Shauna worked for several hours scrubbing blinds, dusting high spaces, and otherwise unearthing dirt I likely never would have thought to look for. I am so thrilled with the job they did--the house will never be this clean again!
Description of Work
Move-in cleaning
Category
house cleaning
Laurie M.
07/25/2016
Brenda is so focused that she was meticuloous at what she did. Very reasonably priced and well worth it to havve her. I will hire her again for sure
Description of Work
Deep cleaning of 2 bedrooms and Bath
Category
house cleaning
Service Provider Response
Thank you for the nice review [Member Name Removed]! Call me anytime so we can finish the deep cleaning of your home.Dusti O.
04/11/2016
I found Brenda several months ago. I have never hired a house "cleaner" before. I am single and have an apartment. I always have a TON of clothes to be washed, dried and hung up. I also have two small doggies that shed. When I came home the first time after their visit, I was astonished! EVERYTHING was sparkly it was so clean. Not only that, my closet was completely organized (as were my bathroom drawers and cabinets and jewelry organizer)!!! I was blown away. I simply felt relief and calmness. I usually leave a key under my matt and a check on the fridge. I trust Benda and her crew immensely. She does a fantastic job and cleans places I don't even think about...... Some say that the price is too high, well it is a good bit of money, however, there is a LOT OF WORK done during the 4-8 hours she and her crew are there working. You get what you pay for. I know not having to clean all weekend or worry about making my house perfect for an event or when company comes to town, when I'm already exhausted from work, is a complete relief. I have nothing but good things to say about Brenda and have used her before events or relatives visiting or when I need a break. She truly enjoys what she does and it shows in her work. She goes above and beyond. Literally, she gets on a step ladder to clean the top of my refrigerator! It sounds silly, but she even folds my toilet paper in a little triangle before she leaves :) Hire this Lady, She's AWESOME!!!! Completely satisfied customer here.
Description of Work
Cleaned my apartment from top to bottom!!! Organized everything!!!
Category
house cleaning, home & garage organization
Kelsey C.
03/22/2016
We are two people with full time jobs are house isn't that messy we aren't here a lot. So much time wasted, fee was astronomical, the house was clean but it was inconcivent to have them here sooooo long - they just ripped us off plain and simple
Description of Work
Cleaned the home
Category
house cleaning
Service Provider Response
[Member Name Removed] Are you kidding me? Your home was not messy? It was very messy with cat hair ,cat litter , and dirt. It doesn't have to be cluttered for home to take so long on a deep clean. Pet owners homes are harder than cleaning after people so if your there or not your cats still are and since your never around your cats destroy . A matter of fact it was so dirty it took 3 days to deep clean the entire house. And as we finally deep cleaned it after your husband didnt want to pay nothing, you insisted you wanted your home back to living state. And I gave you two deals during the deep clean. Your entire statement is completely false we even cleaned for you twice after the deep clean and you always said the house looked great. Im not sure why your putting such a bad review now. And I usually work with customers that are not happy, but to lie is absurd. Hope you find the housecleaner your looking for. Since we deep cleaned it it should not be a problem for anyone else but then again who know . And for future customers I would take care of a problem like this but not once she said she wasn't happy. I even gave her a deal on her recurring cleanings. The bathtub had dye on it that I got off after using every known cleaner to man, you was so pleased, I just don't understand why you flipped everything. I can not help the time it takes to regular clean your home was 4 hrs. Your home with sq footage should of only been 2 1/2 hrs at the most but it took 4 sometimes 5 to regular clean it, so if it was a inconvenience as we were wrapping up as you were returning home from work. I can not help that, and your recurring price was only for 3 hrs max but we stayed longer to make sure it got done right every time. BrendaBill M.
02/27/2016
The house was a mess prior to Brenda getting there. Once she arrived I g,ave her a tour of what needed to be done. She is the type of person who looks for the details that need to be done. This is the third property she has cleaned for me and each job is as good as the last one. That is the reason I do not call anyone else!
Description of Work
Brenda and her helper did an incredible job getting my 4400 sq. ft house ready to rent. She was on time and ready to immediately go to work getting the property move-in ready.and she did. I found her to be honest and trustworthy.
Category
house cleaning
Heather F.
11/22/2015
They did a great job they were at my house from 9:30 to 11:00 pm and cleaned everything from top to bottom
Description of Work
Deep cleaned out
Category
house cleaning
Service Provider Response
Thank you [Member Name Removed]. I enjoy cleaning your home and office bi weekly till their both Spic and Span . BrendaMohan G.
11/10/2015
We were moving to a brand new construction house that was empty with no furniture that no one had ever lived in before. We were led to believe this would be a 3-4 hour job We were charged for 8 hours work for 2 people to clean a 6000 foot house. They did not complete the job in that time frame We would recommend that anyone who hires this company get in writing the exact scope of the work they want to do and the exact time they think it will take them.
Description of Work
cleaning a house prior to moving into it
Category
house cleaning
Service Provider Response
Well I'm sorry you wasn't satisfied. There wasn't 2 people there was 3. And I never quote 3-4 hours, I say my average is 6-8 hours and I've been in homes longer. I'm sorry you thought it may take 3-4 hours but I never meant to have you thinking that. New construction yes, this is when it should of took longer. These are the hardest to get clean as we strive to get it the cleanest it can become. Meaning the home would of been spotless with no evidence of post construction . But you rushed us out. You even said the house set up for one year before moving into. I thank you for your review however . And don't hesitate to call again. But in reality even empty a 6000 sq ft home takes time. I could never get any home deep cleaned in under 4 hours which is my minimum.Abigail C.
09/22/2015
I called the night before and Brenda fit me in the next day! I paid for 3 hours and she worked 3 hr and 45 mins to make sure she got the entire house finished! I'm very impressed!! Great quality and price! I highly recommend!
Description of Work
Deep clean in vacant house before we moved it. House had been vacant for a year and had lots of dust, spider webs, nasty toilets, etc.
Category
house cleaning
ASHLEY G.
06/17/2015
I had several cleaning companies in the past, that missed a lot of things. So I was reluctant to hire another cleaning company, but I was amazed with A Spic & Span Cleaning Company. Brenda and her worker Sandra done an amazing job with cleaning my home. They are very detailed, professional and friendly. I was very impressed with the job they have done. Brenda even stayed late to help me put up a dresser, and didn't charge me. She is the best, I would recommend her to anyone. I look forward to her cleaning bi-weekly.
Description of Work
Deep Clean.
Category
house cleaning
Rainy A.
06/11/2015
Brenda did a great cleaning job, no question. The price per hour and the number of hours it took was, however, exaggerated and unjustifiable. I felt like she was running up the cost to be honest. I used to clean houses in college, I know what it costs and how long it takes. Happy with the result though, so I moved on. The reason she has a C and not a B is the lack of professionalism. Months after the fact, she starts texting me in the middle of the night asking me to go to her Go-Fund-Me page to help her pay for a Mexican Vacation. What?? So I texted her to quit. Her response was unprofessional and unapologetic, telling me that it wasn't really a personal matter, that it was a matter of humanity and helping a fellow man, and that it's people like me to blame for so much hatred in the world..... hmm. Her hour of need that drove her to contact strangers after midnight is her urgent need to go play in Mexico. Anyway. Thanks for the cleaning job, but unless you want a hanger on for who knows how long, find someone else. I am sure the work can be done just as well and less expensive too.
Description of Work
Deep cleaning of 1000 sq. foot home preparing to sell it.
Category
house cleaning
Service Provider Response
When you text me to quit after I sent a link to my contacts, and yes it was 11 I didn't realize it was that late till after the text I sent,sorry it upset you. I apologized and try to stop texting you, but instead of just dismissing the text and my apology you continued texting me saying I should be embarrassed for asking for help. Saying I was messy, unprofessional , unapologetic and saying I probably don't even realize what I've done , telling me there are ways to behave and not to behave. I then told you I was sorry again and you wasn't obligated to do anything and I didn't ask you for money. You continued texting and degrading me, then I said when someone needs a helping hand for whatever the reason they should be able to ask anyone, stating that's why there's so much hate in this world no one has compassion for mankind, not referring or blaming the statement on you. I guess all the insults had me thinking about compassion but I wasn't mad when texting but everyone knows how that goes. And still after all the insults for a link to go to go fund me or if you had extra work to plz let me know I still asked you to plz except my apology. And I'm asking you again to please accept my apology , I wasn't trying to upset anyone that's just not me, I've never asked for help in my life, and it isn't to play in Mexico it's a private matter Now cleaning part I assure you I do not exaggerate on cleaning and time, I get the house the cleanest it will become. I can't even deep clean a home in under 4 hrs, there's no way , you said yourself you were happy with the results. Even though your review is not in my favor, I thank you for it. I learn from my mistakes..Elizabeth K.
04/01/2015
Tammie V.
01/30/2015
They arrived when they said they would and stayed from 4:30 until after 9:30. The toilet had been clogged and was a terrible mess. Brenda cheerfully tackled a very large and digusting job. I had no idea there was sewage all over the toilet and floor, but she took it all in stride like it was no big deal. I have a lot of small pieces of decorations which they cleaned and placed in a pleasing manner. (I have recently moved and still don't have everything where it needs to go so this was especially helpful.) Every request I made was easily agreed to from washing and folding the sheets to lining the toaster oven with foil. They were helpful, accomodating and professional in every way. They helped me de-clutter and organize some of the things I didn't manage to put away before they arrived. Brenda even put away my groceries, finding places for all of them to help me. They vaccumed, dusted, washed windows, mopped, cleaned the kitchen and the utility room, cleaned light fixtures, took out the trash, wiped down insde bathroom cabinets, pulled out refridgerator and washer and dryer to clean behind them. They even fixed the dryer vent which had come loose from the wall. Brenda took the stove apart and made it shine from the inside out. They hunted down dirt in places that would never occur to me. They exceeded my expectations in every way.
Description of Work
Incredible cleaning job! They literally touched and cleaned every object and surface in my apartment. I've never had a deep cleaning to compare with Spic & Span! Brenda, the owner, is running a special right now so they worked hours and hours for a set price which was more than reasonable. I am amazed at the effort and time they put in to make my home shine. I will definitely become a regular customer. I recommend Spic & Span Cleaning Service enthusiastically, confidently without reservation. You will be satisfied!
Category
house cleaning, home & garage organization
Mark H.
10/04/2014
Often late. Staff sometimes sat in car in driveway for extended periods of time before they started work. Neighbors called us concerned. Quality of cleaning was very good. Extremely detailed. Initial clean price was way too expensive. Biweekly clean price was also expensive. Antique furniture damaged without explanation, apology or offer to reimburse or discount service. That was last straw for me.
Description of Work
Thorough deep cleaning. Expensive. Marginal professionalism.
Category
house cleaning
Service Provider Response
I was never told about any damage from my employee or You, so thats why you didn't get a reimbursement or repair.i don't even know what your talking about.Yes we took breaks needed it for the depth of cleanliness for your home each time,not just the first time clean.your home needed a lot of detail the first time and every time ,usually your size of home should only take 2 hrs but every time took 4 without the breaks.i base the prices on the time it takes to clean your home meaning it don't have to be big to have a big price its about how much clutter or dirt there is,and you seemed pleased every time .it took 3 days to deep clean your home and i even gave you a price break.sorry you wasn't happy with the outcome.usually i tell my clients i will arrive at their home at 9 am but you were hour sometimes a hour and a half away from my place of business or other clients but i emailed you or text every time i was running late.sorry it was a lot but you were in a service area yourself said none hardly services. its price that ppl are not satisfied with most of the time but you agreed I'm very detailed and tip every one understands the time and hard work that goes into a job they also may understand you definitely get what you pay for. call again if needed,and thanks for your review. sorry i didn't please you fullyDan S.
07/27/2014
We've used several house cleaners in the past, and the results were always inconsistent (sometimes good, sometimes not so much). Brenda has been the exception - she provides a much more thorough cleaning than the others we've used and for about the same price. She arrives on time, and has done a great job each time! We're really happy we've found her!
Description of Work
House cleaning
Category
house cleaning
Dave B.
04/24/2014
Angela W.
04/09/2014
the house looks amazing and they cleaned everything. it looks new again. the only issue I had was it took 12 hours. these ladies worked at it all day until after 10pm. I was told it would take 6-8 hours but this was without actually seeing the house. the time just kept extending. which was disappointing especially since it's charged hourly and I ended up paying A lot.
Description of Work
deep clean, dust, wipe down surfaces, lift under furniture, clean blinds, wash windows, wash baseboards
Category
house cleaning
Service Provider Response
I'm sorry you misunderstood my quote on the phone, I never quote 6-8 hrs, I say a average clean is 6-8 hrs but I've been in homes longer, when we deep scrub everything it takes time, and you admitted it was immaculate.. And I also talked to you as the hours extended and you seen we were working.. I get places looking almost new and I will scrub til they feel n look clean and if it takes the time I will give it the time and attention for your home to be spic and span..the deep cleaning is higher because we get everything deep and the maintaining price drops depending on the time it will take everytime, call again if you need my services and thanks for the review.Jeannie C.
04/07/2014
Warning, Spic & Span does not give Estimates - this can lead to some real surprises. My house is approximately 1200-1300 square feet, I live alone, no pets. My home was not a filthy mess - I have been a very good housekeeper and only recently realized that I could not continue doing this work to my satisfaction. I am a smoker and there were areas that needed some attention, like the venetian blinds, and ceiling light fixutres. I did not think of the possibilities of No Estimate, and guessed that 2 people would take about 4 - 6 hours to clean my home. I could have never imagined almost 14 hours over 2 days. for a total of $823.00. They work very slowly. I did not get my money's worth + nothing was returned to their original places + broken garbage can lid and a kitchen cabinet door fastener.
Description of Work
House Cleaning
Category
house cleaning
Service Provider Response
First of all I'm very sorry that you thought we worked slowly when in reality it takes time to deep clean everything especially since you had nicotine damage throughout your home , we strive to get every home spic and span the cleanest it will become.. Meaning it takes time to scrub everything down til it's looking almost new if not new. Second when potential clients call I quote 6-8 hrs but your home can take longer, cause I don't do estimates cause every home is different... I also told you I can't do a deep clean in 4 hrs there's no way.. The broken door latch was broken upon our arrival and the trash can we told you about and you confirmed you knew..it was broken, we remove everything n deep scrubbed all your surfaces in your home and told you of the things that couldn't be removed cause they just was stained.. Ppl are surprised by the price but I know you got worth what you paid for.. Maybe you haven't used a cleaning service prior and need to compare my work with others. I'm sorry you wasn't happy but I can't please everyone, but thanks for your review. And if you need my services again don't hesitate to call. Thanks!JAMES M.
02/24/2014
Brenda and her staff were professional and detailed. They were courteous and maintained a cheerful attitude throughout the day! The cost was for 2 cleaners who each put in 12 hours of hard work and we believe that we got a fair deal. We will be calling them again!
Description of Work
Clean living room, bathroom, walls, windows, doors, and furniture.
Category
house cleaning
Paul E.
10/08/2013
When I say that these ladies are thorough, I mean they are THOROUGH! They cleaned a commercial space I own and my home. I asked them for a deep clean and they did an outstanding job and were very detailed. They were on time and very amenable to whatever I wanted or did not want done. The cost listed above is a per hour charge. Both of the jobs took several hours, each one lasting an entire day and into the evening. I was not expecting it to take that long, but once I realized how much really needed to be done and the level of detail involved, I appreciated the time and effort that when into these jobs. If time is not an issue, I highly recommend Brenda and her team!
Description of Work
Deep cleaning
Category
house cleaning
Saundra C.
10/01/2013
Brenda and her staff did a wonderful job cleaning our home, stove and refrigerator. We had painters in our home at the time of their arrival and they worked around him with ease. They knew that we were having a house guest for a few weeks and did a little extra work by cleaning the baseboards. They are reasonably priced and take pride in their work. I have been using Spic and Span for years and they are fabulous!!!!!!!!!!!!!!!! They are very punctual and very responsive. I don't know what I would do without their help. I highly recommend Brenda and her crew.
Description of Work
Cleaned home, stove and refrigerator/freezer
Category
house cleaning
Carol J.
09/19/2013
Brenda spent hours cleaning a bath and a half bath making them look better than I imagined. She asked me what I wanted her to clean and what to leave since she could have spent at least 12-15 hours on the house since it was in such rough shape. She focused on the kitchen and bathrooms to get all the grime of the last 10 years off of them and make them shine like new. I told her that she didn't need to worry with the carpets since they were at least 10 years old and just needed to be replaced but she went above and beyond and showed me that the stains could be cleaned out if you worked at it -- which was great but I know there are several burn marks so the carpet can't be saved but that is just how far that Brenda would go to make sure that you are satisfied with her work.
Description of Work
Brenda was very responsive to my calls, I called her Monday, we spoke Tuesday and she came to clean my grandparents house on Wednesday. The house had been neglected since my grandmother passed away and even more so since my grandfather has been moved to a nursing home.
Category
house cleaning
Lynn C.
09/13/2013
$60 an hour for a deep clean of a bathroom of a sick elderly women who had bathroom accidents. 9:30-3:30 for a 9 square foot bathroom and a 24 square foot narrow hall bath, no showers were cleaned at my request. Emergency response on a holiday weekend. I do not want to go into incredible detail for the respect of my post surgery recovery mother and ask that in response Brenda respect the legal confidentiality issues of privacy in regard to health care. My dissatisfaction is with the inordinate amount of time it took to do a deep clean, that was not requested. I asked for a specific type of clean and specific areas cleaned. The time was excessive for the small space and I have grave concerns about using Angie's list for any type of services in the future. I hope anyone reading the highly positive reviews first scroll through the cost for each of these services as I failed to do so. My other best advice is to use a service that gives estimates and commits to a time frame.
Description of Work
incontinence care for a small bathroom and a half bath
Category
house cleaning
Service Provider Response
My best response to you and anyone reading this post, I did not charge enough for this cleaning situation, I actually should of told you to call Servpro for this type of incontinence cleaning. I actually called Servpro for a estimate on this type of incident and it was double as what you paid me so I actually undercharged you, next time ill let the professionals take care of this that specializes in unsafe cleaning, lesson learned, Ill make sure ill add this to services I do not provide, thanks for your review.. She had stated she didn’t know how much I charged, but I clearly have text messages of how I charge and it states on my profile as well. I also asked her why she didn’t stop us in the middle of cleaning. She said then she would have had to do it herself. This was human waste, the worse kind all over the bathroom, and in my company I strive to get everything spic & span the cleanest it will become! I focus on the intensive cleanliness, and in this case it was in crevices and crannies splattered in the tile, not to mention hard took 45 min. just to scrape it up. So yes this was a great price considering I spent $100 on safe equipment & cleaning products that specialize in this cleaning. And I did plumbing services as well of taking a old snake down her toilet only for it not to work and flood her bathroom more, so more stuff I had to clean. I will not be refunding any of her money and ever since that day I haven’t’ texted her called her. I did ask her not to make a bad review since she herself stated we did a great job, but the price was high. I don’t’ think she considered that I went out on labor day weekend on the Sunday and didn’t’ charge her extra for coming after hours, and on a holiday weekend, or did I charge her for the intensive cleaning, or for the plumbing. The way I see it she didn’t want to do it nor pay for it.Patricia D.
09/05/2013
She completely cleaned the refrigerator and stove and housecleaned the apartment. The apartment is very old and we were afraid of what we might find if we just arrived. The apartment was move in ready.
Description of Work
She cleaned my daughters apartment before we arrived with the moving truck.
Category
house cleaning
Pat H.
08/26/2013
Brenda has been cleaning my house for 1 1/2 years. She is very reliable. If she is going to be late, she always calls to let me know and tries to work with me if I need to change the schedule. She does a very good job and I trust her to be in my home while I am not here.
Description of Work
Cleaned my entire house (3400 sq. ft.) including all hardwood floors,4 bedrooms and 3 1/2 baths.
Category
house cleaning, floor cleaning
Tracy G.
08/21/2013
These ladies are GRRRREAT! I never had a house this clean before. They are really fast for the thorough cleaning they do. And they are thorough! No gunk in the corners of my bathroom floor, no sir! Even the blinds and the walls are routinely cleaned. They weren't just cleaned the first time and then forgotten. Seriously, there hasn't been a cobweb in my house since Brenda started cleaning it. I have had other house cleaning services before Spic & Span and they aren't even in the same league as Brenda. Every time she cleans my house it is as amazingly clean as the first time. I have a very stressful job and having Brenda keep my house this clean has given me a wonderful gift - time to relax. I hardily recommend A Spic & Span Cleaning Service to anyone who want to get, and keep, their home thoroughly clean.
Description of Work
house cleaning
Category
house cleaning
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Carpet cleaning,outside window cleaning
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