A two person team showed up at the correct time, they finished the job in a fast time. They left my kitchen floor soaked with water, I asked will it dry correctly and how long would it take. They said yes and about 30 minutes. I left right after them to ensure I did not go on the floors. When I return the entire floor was water stained. I called the phone number(12:30 p.m) and was told they would return that day to fix the floor. I had family coming in later that night. 4 p.m. rolled around and still no one showed up or called. I called the number back and was told again that they would return and fixed the floor. No time was able to be given. 7:20 p.m. I called the number back, no one answered, I left a message, I still have not had a reply and it is Friday. I called today to see what happened, no one answered. I ended up redoing my floors before my house guests arrived. Please do not use this company. I have never had to leave a negative response before.
Description of Work: Hired to clean carpet and tile floors
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Service Categories
Ceramic Tile,
Carpet Cleaning
FAQ
Xstream Clean is currently rated 1 overall out of 5.
No, Xstream Clean does not offer free project estimates.
No, Xstream Clean does not offer eco-friendly accreditations.
No, Xstream Clean does not offer a senior discount.
No, Xstream Clean does not offer emergency services.