Bent Oak Computer Services

I bought a computer from this company and it had problems. I tried to email and I but it was very difficult, it seems the cursor was malfunctioning. I had my caseworker look at the computer and she agreed there were problems with the computer. She called them to try to find out there return policy but they wouldnt return her phone calls. She left two messages that friday. Then on Tuesday I tried to use microsoft and it was also maulfunctioning. I called microsoft and spent 69 minutes with them. After all that time they finally figured out it was the computer and not there software. My casework contacted bent oak computer again and they wouldnt return my money. Not only did they refuse to refund my money for the new computer but they refused to give me my old computer. All I wanted was my money and my old hard drive back but they wont give it back.