Sterling Place Properties, LLC

"Often when a renter does not fulfill their agreement, they often do things like post a bad review in order to make themselves look better. This particular tenant owes the property owner over $10,800.00 due to damage that occurred during their tenancy. It is the highest amount of damage to a property by a tenant I have seen in my 31 years of business. In the spirit of compassion, when this tenant had employment issues, we offered to work with them -allowing some delayed payment -getting the property owners cooperation as well. However, they are embittered, and resentful people who do not care how their behavior effects others. After multiple late rents and bounced rental payment, we had to file eviction. Then it took over two months to repair the damage they caused or allowed to happen. Since me manage for individuals, this was a significant impact on the military family that owns this house. I wish Angie's List would allow pictures to be posted, because they prove the lack of credibility of this harmful tenant's post."

"We welcome reviews, and especially appreciate it when they are accurate. This review is not one of those. This tenancy began in Feb of 2011 at a rental rate $950 per month, Feb of 2012 it was $1,000 per month and the final rental amount was $1095 per month because they were on a month-to-month. The month-to-month was an accommodation for the tenant, as we usually do not have month-to-month leases. When a Resident does not live in accordance with the lease, a breach letter is issued, and then a breach fine when they do not correct the issues. There were several breaches issued during this tenancy due to not mowing or edging the yard, and not keeping the shrubbery trimmed. I truly wish pictures were allowed on this site. For those interested, we do have pictures of the breaches and can make them available. Sometimes Residents do not want to be accountable for their actions. Those people feel others must follow their rules, but they don't have to honor their own agreements. Sometimes they even try to throw mud on the other party hoping no one will see the mud on themselves. We work diligently to be consistent in the expectation and enforcement of our agreements, for ourselves and the Resident. Thank you for your time in reading and assessing this review."

"We have searched our database, and do not have a record for this member nor do we manage any properties on York St in Ladson. It is possible this person has posted on the wrong company, or has written this for someone else. We have possibly the highest tenant renewal rate in the region. That indicates that most Tenants area quite pleased with how they are treated. Our 48 response to maintenance, follow up call or visit with the Resident to see if they are satisfied with the maintenance and attention to their properties are usually well received. We often received gifts, thank notes and invitations to tenants personal events because they know we care for and respect them. For those who treat the property disrespectfully, don't pay the rent on time, neglect or abuse the property, are poor neighbors, etc, - without apology - we DO enforce the rules and procedures in the Tenant Handbook. It is those types who complain - they do not hold themselves to the same standard they hold others to, and usually play the role of the victim. We do not cater to those who disrespect the properties entrusted to our care, or those who are unprofessional in their interactions with the caring team here at 1 Sterling Place, Ltd. We have the integrity and the character to do the right thing, even when that means enforcing procedures and holding accountable those who violate their aggrements. It isn't pleasant, but is sometimes necessary. The result is, sometimes those people make false/inflammatory complaints. They follow the reasoning that if them make a big enough stink on someone else, no one will notice their own stink. Every job has it's difficult moments. At 1 Sterling Place, Ltd, we are grateful for those who appreciate the extra effort and hard work put into balancing the obligation to the property, the property owner and the property resident. With over 60% of our residents staying several years (we have many 5, 15, and 20 year residents), that is the testimony that has credibility. Thank you for this opportunity to address this posting. It adds credibility to the website to be able to allow appropriate responses."