Thompson Brothers Exterminating Co. Inc. is a local, family owned company that has been serving the Upstate for more than 50 years by three generations of family. It is our desire to provide effective pest control, waterproofing, and related services at a reasonable cost. We provide services for businesses, industries, and families like yours. At Thompson Brothers, our aim is to deliver the highest quality services possible based on your specific needs. We use the highest standard of ethics in our work. We are proud to be a Better Business Bureau "ACCREDITED BUSINESS" for more than 10 years.
Business highlights
67 years of trusted experience
Services we offer
Pest Control , termite control, other wood destroying insect control, basement waterproofing , sub structure repairs, crawl space sealing/dehumidification , wild life control, crawl space waterproofing
Hired this company November 2017 to install drain pipes in my backyard. They kept postponing because of weather. Then in March 2018, they were supposed to show, but put me last on their list. No show!!! Now I'm searching for another company after 4 months of waiting on them. It doesn't seem to bother them what they do to customers!
Description of Work: Exterior drains from downspouts were to be installed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Raymond L.
09/2017
5.0
pest control
 + -1 more
Excellent they new what I needed done and everything required wad completed in a timely and professional manner
Description of Work: Termite and insect treatment Moisture barrier in crawl space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Joyce W.
08/2017
5.0
basement waterproofing, foundation repair
 + 0 more
The crew was very nice and professional. Did an excellent job. Cleaned up everything afterwards. Todd, the sales rep, was knowledgeable and very good at explaining everything. He went above and beyond to make sure all our crawlspace moisture issues were resolved. Total work time not including the electrician was 5 days spread out over 2 weeks. It took about 8 weeks from the time of getting the written quote till work started as they are in great demand and very busy. However, the result was well worth the wait.
Description of Work: Repaired and replaced damaged sections of the crawlspace's seal, cross beams and main beam. Install plastic moisture barrier and Santa Fe Advance 2 dehumidifier. Seal the air vents. Remove and replace insulation. Install electrical for the dehumidifier. Caulked along the bottom of siding.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,850
Connie G.
06/2017
5.0
pest control
 + -1 more
They come every two months. We've been using them 25 years.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Connie G.
06/2017
5.0
pest control
 + -1 more
I've been using them for about 25 years.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sterling D.
05/2017
5.0
pest control
 + -1 more
Everyone I have encountered at Thompson Brothers has been a pleasure to work with. I feel like they care about my home and my family.
Description of Work: My family uses Thompson Brothers for both Termite Protection and Monthly Pest Control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine B.
06/2015
5.0
basement waterproofing
 + -1 more
Thompson Brothers did an excellent job waterproofing our basement. They dug down 12 feet around 3 sides of the house, put in French drains, put "rubber coating" on the exterior walls, routed the water to the back of the lot, filled in the "moat", and leveled the soil. Lastly, they put out grass seed and straw on the lawn and put pine needles where the shrub beds had been. The project drug on for several months because wet, cold, and icy weather hampered progress.
Description of Work: Waterproofed our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
earle W.
02/2014
4.0
basement waterproofing
 + -1 more
It went well, but it took them 6 months to from the time they came out to the time they finished the job. Know they are extremely busy with all the rain.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$4,900
Response from Thompson Brothers Exterminating Co Inc
Our customer is correct in that it took months to complete his work. Due to the excessive rainfall we received in 2013, (Approx. 4th highest on record) we had a large amount of work backlogged to do prior to the sale of this job. While excessive rainfall is good for waterproofing sales, it often slows the completion of these same jobs. Even though we made adjustments to help with this situation we still remained farther behind than was desirable. Hopefully our companies services were also much in demand due to our high quality of work and our Reputation for standing behind it. Even so, we would have preferred to have completed this job in a more timely manor. We do regret this lengthy time frame for completion of this job. P.S. Normal Yearly Rainfall Total = Approx. 47.2" 2013 Rainfall Total = Approx. 69.5" (Approx. 47% above normal)
Terese R.
05/2013
2.0
pest control
 + -1 more
Everything started out well, though my experience with the provider only worsened as we moved forward (or I at least tried to). The initial $1000 (plus $150/mo. for three months) fee I was quoted to spray for carpenter bees in my modest bungalow was outrageous compared to other pest control companies. The gentleman that gave me this quote (via the owner of the company) agreed that this seemed like a lot, and that he would try to talk the owner down a bit. Whether or not he did, I'll never know, since despite repeated attempts to contact him, after he initially responded to my email, none of my other subsequent emails were returned. Likewise, there were no telephone follow-ups or otherwise any type of communication. If a company is not interested in my business, I would appreciate knowing that upfront, as I don't have the time to beg or chase them.
Description of Work: Provider was asked to give a quote for carpenter bees.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0
$1,000
Anthony T.
05/2013
5.0
pest control
 + -1 more
Had an ant problem. Nothing we tried worked. Called Thompson Bros. and a person was on site the next day. Worked quickly and effiiciently. Ants are gone. Prompt, efficient service at a very good price.
Description of Work: Residential treatment for insect problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Debra W.
04/2013
5.0
pest control
 + -1 more
We have a termite inspection contract with Thompson Brothers. They are good enough to call and remind us of when our inspection is due. They arrive promptly and do the inspection in a timely manner. I've found all the representatives to be friendly and professional.
Description of Work: Yearly termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Taylor C.
02/2013
5.0
pest control
 + -1 more
The technician was very friendly...sprayed and gave us a few bait traps just in case.
Description of Work: We called Thompson Brothers because of an ant problem we were having at work. They arrived within 2 hours, sprayed, and left behind some bait traps just in case they came back.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Debra W.
11/2012
5.0
pest control
 + -1 more
The service person arrived on time and went into the crawl space. He did a thorough inspection,spending a long time in the crawl space. Afterwards, he informed me of the results and recommended treatment for spiders. I enjoy doing business with Thompson Brothers. They are always prompt and professional.
Description of Work: Yearly termite inspection in the crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
George D.
06/2012
5.0
pest control
 + -1 more
They're excellent. They're just always very nice. They always call me the day before and tell me they're coming and I like that.
Description of Work: We use them for pest control and termite inspections periodically.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise P.
05/2012
5.0
basement waterproofing
 + -1 more
When we first bought the house we had a leak in the basement. They are great. They were on time and they were professional. They were so pleasant and the quality of the work was great. They have an awesome warranty and I feel sure that years down the road if I had a leak they would take care of it. and that's why I went with them. They know what they are doing.They were not the cheapest but not the most expensive. We did a lot of research and seen that they had no negative reviews and that's why we went with them. There were several weeks of work. They would always let me know what they are doing. It has a life time kind of warranty and once they seal it, it is supposed to remain dry.
Description of Work: I used Thompson Brothers Exterminating Co for basement waterproofing. They completely waterproofed the foundation of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Lynn D.
04/2012
5.0
pest control
 + -1 more
My experience with them has always been good. I have worked with them for 25 years.
Description of Work: They came out for an annual termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
CLARA M.
03/2012
5.0
pest control
 + -1 more
They are reliable and their system seems to work. We would give them a first class rating.
Description of Work: They send out a representative every month to set traps.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$300
Carolyn G.
03/2012
5.0
pest control
 + -1 more
The same guy comes out every time. I found out that the price has gone up. They do great work.
Description of Work: They come out every other month for preventive services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vicky H.
02/2012
2.0
pest control
 + -1 more
I called Thompson Brothers because we had an infestation of pantry moths and also occasional silverfish. The man on the phone told me to make sure that I removed the food from my pantry and check for moths. He told me some things that the service man would do. I did as instructed and had removed the stuff from my pantry. When the exterminator came I again told him of the pantry problem. He sprayed our large house in less than 15 minutes. He did not offer any advice or spend any time looking at the pantry. From the start he stated that he would probably need to come back and he wanted to set me up on a long term contract. I found that annoying. He gave me 2 glue traps. The moths only got worse. After doing some research online and looking more closely at the pantry, I found things were worse than I suspected. I fixed the problem by removing shelving, where larva were hiding and buying moth traps at Lowes. He was the one who should have told me what I needed to do. The only reason I didn't give him an F is because he did get rid of our occasional silverfish. To add insult to injury, he called back to set up another spraying! I think he did a bad job so he could set up another visit. 95$ was ridiculous for less than 15 minutes.
Description of Work: sprayed for bugs- I specified that we had a problem with pantry moths and silverfish.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$95
Amy L.
10/2011
5.0
pest control
 + -1 more
They are very prompt and quick. They come out when they are supposed to and they do their business early. I would use them in the future.
Description of Work: I use Thompson Brothers Extrmntng Co for pest control. I have been using them from past six years. They do termite contract. They come every three months and spray for ants, bugs, and roaches and all other things. The termite contract is $365 a year. Every time they come to spray, its $80. They are going to come today.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Sam B.
06/2011
5.0
pest control
 + -1 more
Overview of chemicals and spraying process. Performed basic spraying service. Signed up for quarterly maintenance. Didn't try to up-sell, and was polite and courteous.
Description of Work: Performed basic spraying service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Adam L.
08/2010
5.0
pest control
 + -1 more
They talked to me about how the process works and how the chemicals perform pest control. They arrived exactly when they were scheduled. They talked to my wife about her questions. They performed the pest control inside and outside the home. They gave a thorough report of their findings.
Description of Work: They sprayed the inside and outside of the house for various forms of pests. They also performed a FREE termite inspection. He was honest, prompt, professional, and pleasant. I was extremely pleased with their service. Also, the gentlemen spent time explaining how the chemicals work. I found this to be quite beneficial since we have an infant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
JENNIFER H.
06/2010
5.0
pest control
 + -1 more
Danny calls the day of or before to verify. The company is great!
Description of Work: Thompson Bros. services our house about every six weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Ronald P.
03/2010
5.0
pest control
 + -1 more
They sent someone within a couple of hours but were unable to determine what was causing the problems. I was very happy with their quick response. I am planning to call them for treatment.
Description of Work: I called them for carpenter ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lauren C.
11/2009
5.0
pest control
 + -1 more
They didn't charge anything for the inspection and they were great. They came on time and they seemed thorough. The person who came out was really nice too. I might use their services in the future.
Description of Work: I hired Thompson Brothers Exterminating Company about a couple of weeks ago for termite inspection.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Basement Waterproofing,
Foundation Repair,
Drain Pipe Installation
FAQ
Thompson Brothers Exterminating Co Inc is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Thompson Brothers Exterminating Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thompson Brothers Exterminating Co Inc offers free project estimates.
Yes, Thompson Brothers Exterminating Co Inc offers eco-friendly accreditations.
Yes, Thompson Brothers Exterminating Co Inc offers a 5% senior discount.
No, Thompson Brothers Exterminating Co Inc does not offer emergency services.
Yes, Thompson Brothers Exterminating Co Inc offers warranties.
Thompson Brothers Exterminating Co Inc offers the following services: Pest Control , termite control, other wood destroying insect control, basement waterproofing , sub structure repairs, crawl space sealing/dehumidification , wild life control, crawl space waterproofing