Founded 1957 • With Angi since August 2010
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Bonded
Insured
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Verified Reviews
Showing 1-25 of 37 reviews
Joan M.
03/17/2018
Hired this company November 2017 to install drain pipes in my backyard. They kept postponing because of weather. Then in March 2018, they were supposed to show, but put me last on their list. No show!!! Now I'm searching for another company after 4 months of waiting on them. It doesn't seem to bother them what they do to customers!
Description of Work
Exterior drains from downspouts were to be installed.
Category
pest control, drain pipe
Raymond L.
09/18/2017
Joyce W.
08/15/2017
The crew was very nice and professional. Did an excellent job. Cleaned up everything afterwards. Todd, the sales rep, was knowledgeable and very good at explaining everything. He went above and beyond to make sure all our crawlspace moisture issues were resolved. Total work time not including the electrician was 5 days spread out over 2 weeks. It took about 8 weeks from the time of getting the written quote till work started as they are in great demand and very busy. However, the result was well worth the wait.
Description of Work
Repaired and replaced damaged sections of the crawlspace's seal, cross beams and main beam. Install plastic moisture barrier and Santa Fe Advance 2 dehumidifier. Seal the air vents. Remove and replace insulation. Install electrical for the dehumidifier. Caulked along the bottom of siding.
Category
basement waterproofing, foundation repair
Connie G.
06/07/2017
Connie G.
06/07/2017
sterling D.
05/02/2017
Catherine B.
06/01/2015
Thompson Brothers did an excellent job waterproofing our basement. They dug down 12 feet around 3 sides of the house, put in French drains, put "rubber coating" on the exterior walls, routed the water to the back of the lot, filled in the "moat", and leveled the soil. Lastly, they put out grass seed and straw on the lawn and put pine needles where the shrub beds had been. The project drug on for several months because wet, cold, and icy weather hampered progress.
Description of Work
Waterproofed our house
Category
basement waterproofing
earle W.
02/02/2014
It went well, but it took them 6 months to from the time they came out to the time they finished the job. Know they are extremely busy with all the rain.
Description of Work
.
Category
basement waterproofing
Service Provider Response
Our customer is correct in that it took months to complete his work. Due to the excessive rainfall we received in 2013, (Approx. 4th highest on record) we had a large amount of work backlogged to do prior to the sale of this job. While excessive rainfall is good for waterproofing sales, it often slows the completion of these same jobs. Even though we made adjustments to help with this situation we still remained farther behind than was desirable. Hopefully our companies services were also much in demand due to our high quality of work and our Reputation for standing behind it. Even so, we would have preferred to have completed this job in a more timely manor. We do regret this lengthy time frame for completion of this job. P.S. Normal Yearly Rainfall Total = Approx. 47.2" 2013 Rainfall Total = Approx. 69.5" (Approx. 47% above normal)Terese R.
05/24/2013
Everything started out well, though my experience with the provider only worsened as we moved forward (or I at least tried to). The initial $1000 (plus $150/mo. for three months) fee I was quoted to spray for carpenter bees in my modest bungalow was outrageous compared to other pest control companies. The gentleman that gave me this quote (via the owner of the company) agreed that this seemed like a lot, and that he would try to talk the owner down a bit. Whether or not he did, I'll never know, since despite repeated attempts to contact him, after he initially responded to my email, none of my other subsequent emails were returned. Likewise, there were no telephone follow-ups or otherwise any type of communication. If a company is not interested in my business, I would appreciate knowing that upfront, as I don't have the time to beg or chase them.
Description of Work
Provider was asked to give a quote for carpenter bees.
Category
pest control
Anthony T.
05/14/2013
Debra W.
04/16/2013
We have a termite inspection contract with Thompson Brothers. They are good enough to call and remind us of when our inspection is due. They arrive promptly and do the inspection in a timely manner. I've found all the representatives to be friendly and professional.
Description of Work
Yearly termite inspection.
Category
pest control
Taylor C.
02/05/2013
The technician was very friendly...sprayed and gave us a few bait traps just in case.
Description of Work
We called Thompson Brothers because of an ant problem we were having at work. They arrived within 2 hours, sprayed, and left behind some bait traps just in case they came back.
Category
pest control
Debra W.
11/05/2012
The service person arrived on time and went into the crawl space. He did a thorough inspection,spending a long time in the crawl space. Afterwards, he informed me of the results and recommended treatment for spiders. I enjoy doing business with Thompson Brothers. They are always prompt and professional.
Description of Work
Yearly termite inspection in the crawl space.
Category
pest control
George D.
06/12/2012
Denise P.
05/25/2012
When we first bought the house we had a leak in the basement. They are great. They were on time and they were professional. They were so pleasant and the quality of the work was great. They have an awesome warranty and I feel sure that years down the road if I had a leak they would take care of it. and that's why I went with them. They know what they are doing.They were not the cheapest but not the most expensive. We did a lot of research and seen that they had no negative reviews and that's why we went with them. There were several weeks of work. They would always let me know what they are doing. It has a life time kind of warranty and once they seal it, it is supposed to remain dry.
Description of Work
I used Thompson Brothers Exterminating Co for basement waterproofing. They completely waterproofed the foundation of the house.
Category
basement waterproofing
Lynn D.
04/30/2012
CLARA M.
03/08/2012
Carolyn G.
03/07/2012
Vicky H.
02/11/2012
I called Thompson Brothers because we had an infestation of pantry moths and also occasional silverfish. The man on the phone told me to make sure that I removed the food from my pantry and check for moths. He told me some things that the service man would do. I did as instructed and had removed the stuff from my pantry. When the exterminator came I again told him of the pantry problem. He sprayed our large house in less than 15 minutes. He did not offer any advice or spend any time looking at the pantry. From the start he stated that he would probably need to come back and he wanted to set me up on a long term contract. I found that annoying. He gave me 2 glue traps. The moths only got worse. After doing some research online and looking more closely at the pantry, I found things were worse than I suspected. I fixed the problem by removing shelving, where larva were hiding and buying moth traps at Lowes. He was the one who should have told me what I needed to do. The only reason I didn't give him an F is because he did get rid of our occasional silverfish. To add insult to injury, he called back to set up another spraying! I think he did a bad job so he could set up another visit. 95$ was ridiculous for less than 15 minutes.
Description of Work
sprayed for bugs- I specified that we had a problem with pantry moths and silverfish.
Category
pest control
Amy L.
10/25/2011
They are very prompt and quick. They come out when they are supposed to and they do their business early. I would use them in the future.
Description of Work
I use Thompson Brothers Extrmntng Co for pest control. I have been using them from past six years. They do termite contract. They come every three months and spray for ants, bugs, and roaches and all other things. The termite contract is $365 a year. Every time they come to spray, its $80. They are going to come today.
Category
pest control
Sam B.
06/13/2011
Adam L.
08/10/2010
They talked to me about how the process works and how the chemicals perform pest control. They arrived exactly when they were scheduled. They talked to my wife about her questions. They performed the pest control inside and outside the home. They gave a thorough report of their findings.
Description of Work
They sprayed the inside and outside of the house for various forms of pests. They also performed a FREE termite inspection. He was honest, prompt, professional, and pleasant. I was extremely pleased with their service. Also, the gentlemen spent time explaining how the chemicals work. I found this to be quite beneficial since we have an infant.
Category
pest control
JENNIFER H.
06/23/2010
Ronald P.
03/18/2010
Lauren C.
11/17/2009
They didn't charge anything for the inspection and they were great. They came on time and they seemed thorough. The person who came out was really nice too. I might use their services in the future.
Description of Work
I hired Thompson Brothers Exterminating Company about a couple of weeks ago for termite inspection.
Category
pest control
Phone
Address
1450 Boiling Springs Rd.
Spartanburg, SC 29303
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