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Heavenly Home Improvements

Founded 2004 • With Angi since September 2011

4.3

(184) Verified Reviews

Business Details

Phone Number

Address

12 Farm Brook Way

Simpsonville, SC 29681

Description

Heavenly Home Improvements is a family run business dedicated to providing homeowners with the most efficient and cost-effective home improvement and repair service available. We hold ourselves and our employees to the highest standards possible. We believe our first responsibility is to the

Verified Reviews

A few reviews for this pro...
Jeff H.
2.0
03/14/2018
The first coat in the stairwell did not cover well; original paint could be seen in several places. They came back to roll a second coat, but did not "cut in" along the edges. Once dry, this left a visible jagged border along the ceiling lines, corners, under the railing, and into the family room at the bottom of the stairs. Apparently, the original gallon and the new gallon weren't mixed together for this project, so the tints were slightly off. So, the original work wasn't satisfactory, and their recommended fix created an even bigger problem -- all the while assuring me that everything would dry evenly and that I would be satisfied. And all that, by the way, after I pre-paid for the work to be done. Their solution to the whole debacle was to make excuses and charge more money. After dealing with the frustration, and a lack of communication and timeliness, I did not agree to the extra expense. In all fairness, he did offer a bit of a discount to make everything right. Shawn is a nice guy and a member of our community, which makes this experience -- and this review -- all the more disappointing. On the bright side, the hallway and the ceiling look great. We're grateful for that.
Description of Work
Fix crack in ceiling. Paint hallway, stairwell, and one additional wall.
Category
handyman service, interior painters
Colleen S.
2.0
07/13/2017
Took two more months than originally stated.Never showed up on time.
Description of Work
Remodel of kitchen, new bedroom
Category
handyman service, remodeling, home remodeling, interior painters
Charles K.
5.0
03/14/2017
They were professional and easy to work with.
Description of Work
Installed wall mount TV, door locks, and other handyman projects.
Category
handyman service
Sharron L B.
5.0
12/27/2016
They were priced very reasonably, showed up on time and did high quality work. We were so pleased with their initial work, we hired them to come back and do another list of projects.
Description of Work
They removed a fence, installed a light fixture and repaired a roof on a shed.
Category
electrician, fencing, handyman service, roofing
Mark H.
5.0
11/19/2016
It went just as I planned. The job came in on budget and the gates turned out just as I hoped
Description of Work
Replaced large double gate on my wooden fence
Category
handyman service
Amy A.
5.0
10/24/2016
Service was on time and excellent. My tenant was very pleased with the repairs.
Description of Work
Miscellaneous repairs on a rental property that was being sold.
Category
handyman service
Sylvia R.
2.0
05/18/2016
I contacted Heavenly Home Improvements on April 11. They responded within a day. Mr. Shawn Hunt, the owner and general manager, came to our home and did the work himself. I took him through our home to show him other areas that I needed a handyman for. Mr. Hunt was polite and professional, and seemed genuinely interested in the various projects, one of which was the complete gut and renovation of a small bathroom. He promised to e-mail me an estimate for all the work. On 4/13 (Wednesday), he came and replaced the barn shingles and then went to a relative's house close-by to install guards on her gutters - about 15-20 feet. I went to work and left a check for Mr. Hunt with my husband, who had also been impressed with him. The afternoon of said day I came home and saw that about 3-4 feet of the gutter guard had not been installed, so I sent a text to Mr. Hunt. He responded that he needed to pick up "one more piece" and would install it on Friday (4/15). Over a week later, on 4/25 (Monday), the remaining guard still had not been installed and neither had I received the promised estimate. I sent another text. He responded that he had gone to the "hospital with chest pains and had a heart cath" and promised the estimate by the following Thursday. I expressed concern for him, told him to take care of himself and suggested that maybe someone else on his staff could finish the gutter guard project. I even offered to go pick up the extra material myself. He texted back that he "would take care of it and that he was all better now." On Friday, May 13 - one month after the initial visit - I texted him again to ask about the gutter guard project. He texted back that things had been crazy and asked for the address again, stating that he would send one of his employees on Tuesday (17th) afternoon. I gave him the address and he responded that someone would be there on Wednesday morning (today - May 18). Someone came around 8:00 or 8:30 and finished the project. Based on all the above, I'm very disappointed with the company. The small amount of work he did seems to be satisfactory, however, the response time was horrible. Don't promise me estimates and don't leave a job undone once you have been paid. Mr. Hunt came across as interested and professional, and I liked him. Apparently, he wasn't as enthusiastic about all the work we discussed as he led me to believe. I cannot recommend the company, and I really hate giving unfavorable reviews. But it is what is it is.
Description of Work
Replaced shingles on our barn and installed gutter guards for a family relative.
Category
gutter cleaning
Adele B.
2.0
04/16/2016
Had to come back after I called because all 3 places he patched were falling out. Now we have mold growing and they are getting ready to fall out AGAIN. Don't waste your hard earned money.
Description of Work
Tried to fix facia board that needed replacing. Showed up the first time without paint and promised he would come back by the end of the week to finish. Two weeks later I had to call again since nobody had come back. Called back again less than a year later since all 3 places that were replaced were rotting and falling out. Made this abundantly clear when I called back. Solution: spackled over the rotting wood which is now molded and rotten!
Category
contractors, drywall, gutter repair, handyman service, roofing, siding, woodworking
Dyana F.
4.0
04/07/2016
I was less satisfied the second time than I was the first time I tried them two times so I had to say to give them the mark that I gave the first time they were okay, [inaudible] issue, it was an issue of his [inaudible] it was something with the water I remember that and a pipe broke and he had to go out and get one and came back and replace it wasn't the proper thing and he had to go again and it was a pain for the home owner and a pain in the neck for me, why do you hire these people is so that you don't have to worry about it or think about it even. I am out there giving directions this ridiculous.
Description of Work
I used Heavenly Home Improvements for handymen.
Category
handyman service
Carolyn G.
5.0
10/30/2015
It does not get much better than this. HHI contacted me quickly after I purchased their deal on Angie's List. They scheduled the time at my convenience and showed up exactly on time. They had all the tools they needed, went right to work and finished everything in the allotted time as well as cleaning up after themselves. There were no hidden fees or tacked on costs. I will definitely use Heavenly Home Improvements again.
Description of Work
Installed louver doors, replaced an inside and outside light fixture, hung and assembled two ceiling fans, hung curtain rods
Category
electrician, handyman service, lighting, ceiling fans, doors

Service Provider Response

Thank you for taking the time to write the kind review and for the "A" rating! We appreciate the feedback and do our best to exceed our customers expectations. We hope you think of us for your next home project or repair.
CLAUDETTE B.
5.0
10/28/2015
Very well. I had them hang some high curtains for me and they were hung perfectl
Description of Work
The provider mounted two flat screen televisions for me. I was pleased with the work. Two handymen promptly reported at the scheduled time and performed all of the work I requested. I will use them again
Category
handyman service, home theater design

Service Provider Response

Thank you for the "A" rating and kind review! We appreciate the feedback and hope you call Heavenly Home Improvements to work on your next project!
Crissy M.
2.0
10/22/2015
Left 30 mins early. Could not fix doorbell or electrical issues. Could not not fix noise in sink. Do not deal with appliances. Left plumbing worse than when they came. However, they did promise they would get back with me and come back and fix it. I hope they do. They were polite people but I paid a whole lot of money to get very, very little done.
Description of Work
Were unsuccessful in fixing most problems. Very disappointed.
Category
electrician, handyman service, plumbing, doors
ishan B.
1.0
10/12/2015
Caulk was left on the carpet in various places. In some areas where the windows were to be caulked, adequate caulking wasn't done at all. Very sloppy work. I had to spend a good bit of time scraping the caulk off the carpets. They brought the wrong sized replacement deck board, and then wanted to charge more because they would have to go back and get a correct sized board. The initial quote was for the correct size but it was now at my cost for them to go back and get the correct one. Unprofessional. Drywall cracks where tape/mud were put was not done properly and the cracks were still showing after it dried. I had to redo this myself. They left a mess as well on the floor below where they attempted to repair the cracks. Overall sloppy, unprofessional, and most frustrating is they seem to charge based on what they think you can pay, rather than what the job actually should cost.
Description of Work
Several small jobs to be done around the house-Caulking/adjusting a door frame/replacing a deck board/fixing dry wall cracks.
Category
decks, drywall, flooring contractor, handyman service, replacement windows, deck cleaning, woodworking

Service Provider Response

We are sorry you weren't satisfied with the work that was done. We did everything we could to help you.
Donald H.
5.0
10/06/2015
Shawn located the source of the leak and repaired it at a very nominal cost. He did not try to sell me extra stuff. I actually expected toe problem to be worse. He seems to be very honest and of high character.
Description of Work
Repaired a roof leak.
Category
handyman service, plumbing, roofing

Service Provider Response

Thank you for taking the time to write the kind review and for the "A" rating! We appreciate the feedback and do our best to exceed our customers expectations. We hope you think of us for your next home project or repair.
Rochelle B.
5.0
09/26/2015
Great job, very responsive to a late evening request for next day service. Shawn was prompt and made a speedy repair so we could both enjoy the rest of our day. I appreciated his suggestions for how to schedule other jobs to improve cost effectiveness. Rate reflected immediate service which I needed due to upcoming travel. Will definitely use for future service!
Description of Work
Priority mailbox repair to secure to post after heavy rain
Category
handyman service

Service Provider Response

You have made our day! Thank you for the "A" rating and kind review. Please let us know if we can be of help on your future projects.
Melissa K.
5.0
08/02/2015
They gave me an estimate within days of my inquiry. There were delays due to lots of rain but someone always called me to let me know. The work was completed quickly. The fence repair to my wood fence blended in well with the older fence and my repaired and stained deck looks amazing!
Description of Work
Repair fence and deck. Stain deck
Category
decks, fencing, handyman service, deck cleaning, house painters

Service Provider Response

Thank you for the "A" rating and kind review! We do our best to exceed our customers expectations. Let us know if we can help on your future projects!
Robbin G.
4.0
07/20/2015
I bought a $249 big deal for this service. It was about a year ago. It was fine. They did not finish, though, so I had somebody else finish it, but it was fine. They did a few extra things for me. He was fairly reasonable, it was just that there were a lot of unfinished jobs. I one thing I did not like is that they left the electrical hanging there and did not put it back in place. I do not know if they are coming back or not.
Description of Work
They did about 15 different things for me working on my home, including drywall, painting and electrical work. It was a bunch of things, like a honey-do list basically.
Category
drywall, electrician, interior painters

Service Provider Response

Thank your for taking the time to write a review. Our records show you purchased an hourly special. We initially only schedule for the number of hours our customer purchases unless they tell us otherwise. We never guarantee all work requests to be completed within that certain time frame. You would have needed to schedule another time for us to come out to complete your list as well as pay for the additional time to complete those projects. We apologize for any confusion or inconvenience this caused.
Pedro S.
5.0
07/07/2015
It went very well. They were very awesome. They were very helpful. I will absolutely use them again.
Description of Work
They were working on the bathroom.
Category
bathtub refinishing

Service Provider Response

You have made our day! Thank you for the "A" rating and kind review. Please let us know if we can be of help on your future projects.
Christopher P.
4.0
06/23/2015
The garbage disposal went in rather easily, but the installer took out my custom copper flange and put in the stainless steel one that came with the new disposal, and it looked bad in the copper sink. He actually showed me the flange when he removed the old disposal and i asked him to kust clean it and re-use it. Then when it was installed, the stainless steel one appeared. He did take it apart and reinstall with the proper flange. The drain assembly for the bathtub however was roughed in, but when i went to attach the drain pipe, I found that the rough in was too long, and I had to take it apart, re-cut it, and reassemble in order for it to line up with the hole in the floor.
Description of Work
Misc. plumbing jobs
Category
handyman service, plumbing

Service Provider Response

Thank you for taking the time to write a review. We truly value our customer’s opinions. Bathtub drain assemblies are typically only roughed in until the tub is purchased and ready to install. We apologize for any confusion this may have caused.
Edmund G.
4.0
06/16/2015
Promise a quote in a week put did not receive it until 11 days later
Description of Work
Gave a quote for work to be done
Category
handyman service

Service Provider Response

Thank you for taking the time to review Heavenly Home Improvements! We truly value our customers opinions and feedback. We are a small business and unfortunately we did run behind schedule getting your estimate out. We will make better efforts in the future and will continue to strive to go above and beyond our customers expectations.
Linda R.
5.0
06/12/2015
Shawn did an excellent job and has a good work ethic. The work took approximately 3 weeks because of the unexpected repair of some of my windows. I am very satisfied with the quality of his work and would hire him again in the future.
Description of Work
Shawn painted and repaired some of my windows. He did an excellent job and has a good work ethic.
Category
handyman service, replacement windows

Service Provider Response

You have made our day!! Thank you so much for taking the time to give us an "A" rating and write such a kind review. We do our best to exceed our customers expectations. Please let us know if there is anything else we may do for you.
Timothy R.
1.0
06/10/2015
The deal = $299 for 8 hours of Repair or Remodeling. I feel like I threw the $299 I paid for ?the deal for 8 hours of ? plus $40 for material in the trash. The job was to repair a hole in my ceiling from where a had plumber to repair a leak. Going into this job we BOTH KNEW that it was going to take at least 2 trips to do the job. One trip to fix the hole and apply a layer of mud. Another trip to apply the popcorn texture AFTER the mud dries. He even stated that it may take another trip to put in another layer of mud (which it did). All told it took just over 1 hour to complete the job. I asked about him doing other jobs for me to account for the 6+ hours. He gave me a couple of different quotes, each was really expensive. I asked for the 6+ hours I already paid for. He was willing to reduce the quote by $200 if I accepted the quote. He said that he had to make 2 additional trips to my house to complete the work and that accounted for the 6+ hours. Note that he works from his house and his house is less than 1 mile from mine. He even went on to complain that Angie?s List cost him $50 for this job. Plus on top of all of this, the workmanship was bad; I have to either get someone else to fix it or try to do it myself.
Description of Work
Patch a hole in the Kitchen Ceiling and reapply the popcorn texture.
Category
plumbing, remodeling, home remodeling

Service Provider Response

Heavenly Home Improvements does their best to go above and beyond in customer service and satisfaction. Although it is very clearly stated in this specific special that “all hours must be used in one visit,” we went to this customers home several times to complete the job he hired us for. It also states “appointments must be scheduled and performed during normal business hours.” But because this customer travels on a regular basis, he was very limited in his availability, and Shawn had to perform work outside of normal business hours, as well as in between other jobs and estimates. The special also states that it is “not valid for cash back.” Shawn was very generous in offering a $200 credit since the customer had purchased a special that didn’t quite suite his needs. If this customer would prefer, we would be willing to offer 3 hours of labor for two men (6 total labor hours) to be used during regular business hours and in one visit. Shawn didn’t complain about Angie’s List fees but explained that the total price he paid for the special was not all our profit on this job. In general, only customers who are satisfied with our work, ask for quotes on more work. The workmanship on this customers ceiling turned out good, and could not be better without redoing the entire ceiling in that room. It is unfortunate that this customer was not willing to accept our offered credit on the other work he wanted done. We hope he will reconsider the credit, or accept the additional hours of labor in resolution.
Muhammad S.
5.0
05/15/2015
This was my firts time used their service and was a little nervous if they could not make it on time but were puctual for the same day service. Did a good job of putting the sink back against the undeneath of granite countertop. Were professional in workmenship. Would use them againg for similar needs.
Description of Work
under cabinet sink reinforcement
Category
handyman service, plumbing

Service Provider Response

Thank you for taking the time to rate us and write a review! We do our best to meet our customer's expectations and hope you will think of us again in the future.
Nancy O.
5.0
05/01/2015
They were timely and went out of their way to modify what they could to do the jobs the way I wanted. They were not rigid in how they function and did a very good job.
Description of Work
I purchased a deal for $249 Handyman for a Day and they hung curtain rods, replaced faced doors, built doors, painted doors, and hung a flat screen tv.
Category
handyman service

Service Provider Response

Thank you for taking the time to write this review, the "A" rating and kind comments! We value our customers opinion and do our best to do a great job for a great price. We appreciate your business and hope you will think of us in the future.
Anita K.
5.0
04/30/2015
They were very prompt in getting back to me and scheduling the work. We had to work around some bad weather and reschedule several times but they always kept me informed. I added the damaged siding once he got on the job and he didn't hesitate to get the materials and finish it all the same day. Very pleasant to work with. I plan to use them again in the future.
Description of Work
Removed rotten window ledges on 3 windows and replaced damaged siding.
Category
handyman service, replacement windows

Service Provider Response

Thank you for the "A" rating and taking the time to give share your opinion! The rain makes Greenville "Green," but does put a thorn in scheduling! We do our best to make our customers happy and earn their business. You were a pleasure to work with!

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    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, PayPal
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Repair leaks. Soffit & Fascia. Wood, vinyl & ceramic flooring. Fixture replacement. Pressure washing & cleaning. Fencing & gates. Interior & exterior painting. Landscaping. Drywall. Custom shelving, molding & trim work. Siding. Windows & doors. General repair & replacement.

    Services Not Offered

    Ask for details.

    Frequently Asked Questions & Answers about Heavenly Home Improvements

    How is Heavenly Home Improvements overall rated?

    Heavenly Home Improvements is currently rated 4.3 overall out of 5.

    What days are Heavenly Home Improvements open?

    Heavenly Home Improvements is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does Heavenly Home Improvements provide

    Heavenly Home Improvements accepts the following forms of payment: Check, PayPal

    Does Heavenly Home Improvements offer free estimates?

    Ask Heavenly Home Improvements for details on free project estimates.

    Does Heavenly Home Improvements offer eco-friendly accreditations?

    No, Heavenly Home Improvements does not offer eco-friendly accreditations.

    Does Heavenly Home Improvements offer a senior discount?

    No, Heavenly Home Improvements does not offer a senior discount.

    Does Heavenly Home Improvements offer emergency services?

    Yes, Heavenly Home Improvements offers emergency services.

    Are warranties offered by Heavenly Home Improvements?

    Yes, Heavenly Home Improvements offers warranties.

    What services does Heavenly Home Improvements offer?

    Heavenly Home Improvements offers the following services: Repair leaks. Soffit & Fascia. Wood, vinyl & ceramic flooring. Fixture replacement. Pressure washing & cleaning. Fencing & gates. Interior & exterior painting. Landscaping. Drywall. Custom shelving, molding & trim work. Siding. Windows & doors. General repair & replacement.

    Are there any services Heavenly Home Improvements does not offer?

    Ask for details.