Heavenly Home Improvements

"Thank you for the "A" rating! We appreciate the feedback."

"Thank you for taking the time to rate us. We value our customers opinions. We are dedicated to providing homeowners with the most efficient and cost effective home improvement and repair service available. We are quite competitive when it comes to pricing when compared to other licensed and insured repairmen."

"Thank you for your feedback! Heavenly Home Improvements is dedicated to completing all major and minor home repairs in an affordable and efficient manner. Customer satisfaction is our priority. Please let us know if something is missed, and we will be happy to make it right!"

"Thank you for taking the time to rate us! We hold ourselves and our employees to the highest standards possible. If you are not completely satisfied with the work, please bring it to our attention."

"Thank you for the "A" rating. We value our customers feedback. Please let us know if we can be of help on your future projects."

"Heavenly Home Improvements strives to be leaders among the home improvement/repair industry in areas of honesty and integrity with each customer and job. We did not tear holes in your walls. The existing holes were revealed when the trim was removed. You expected new construction interior walls in a home that was over 50 years old that had several coats of paint. We touched up blemishes, mudded holes, and sanded areas to the best of our ability. But if you are going to inspect every inch with your head against the wall, looking for every little dimple, it would have been better to have either had the walls skim coated or gutted and replaced the drywall entirely. When your expectations were realized, we discussed these possibilities with you. However, you were not willing to pay for what it would cost to have perfect walls in a 50 year old home. Therefore, we mutually agreed to end on good terms. After the (Anderson 200 Series) windows that were ordered, came in, you had already contracted someone from New York to finish the job. We were not given the opportunity to install the windows, but stand behind years of experience, and believe the windows are the correct size and will fit. You could have used these windows, but wanted and chose to install a different, higher quality, (Anderson 400 Series) window instead."

"We are sorry you feel this way. Your special was $199: 2 handymen, 3 hours each. Specials are for labor only, customers are responsible for providing the right materials for the work they want done. This special was not inspected beforehand, so actual materials needed becomes known after contractors are on site. We did ask for pictures in order to know which tools to bring. While we advise customers as best we can, we cannot know the unforeseen. We do not guarantee time frames because of all the various issues that come up when working on any project. We are very concerned about not wasting our customer’s time, especially on hourly jobs. As previously stated, the special was for two men. Shawn was the 3rd man on this job and was willing to go with and help the customer get the needed materials at no charge. Shawn also worked on outside outlets, repaired drywall around rail, repaired the seam in the ceiling, and repaired a couple doors to shut properly. All of which he did not charge for. The electric was to simply replace outlets. The problem involved the existing wiring that was wired incorrectly and required a more experienced electrician. Again, we went above and beyond the scope of the special and recommended an electrician to fix his wiring issue. We did our best to provide excellent customer service. Shawn worked for free. You were given a $175 discount, and you still refused to pay the $237.50 for the electrician. It is unfortunate this job ended in this manner."

"Thank you for taking the time to write such a kind review! We do our best to make our customers happy and go above and beyond their expectations. We look forward to working with you on your next project."

"Thank you for taking the time to give us an "A" rating! We are glad you are happy with the work that was completed. We appreciate your business, and hope you use Heavenly Home Improvements again in the future."

"We appreciate the feedback. We are sorry you feel our work seemed slow. We do not guarantee worked to be completed within a certain timeframe. Most often we receive feedback from customers that they are impressed with our efficiency and how much is accomplished. Everything worked properly when we left. Please don’t wait until you give us a review to express an issue. We would have been happy to have taken care of any problems you may have had."

"We are sorry to hear you feel the work done was poor. As far as we can recall, you were rushed to get this job done because you wanted to move into the home. We advised you, that we were unable to complete the work within your timeframe, and would have to sub it out to skilled men (in their mid 20’s) who did a good job. Shawn came out a couple times and addressed any issues that you had. Heavenly Home Improvements strives to show great integrity. If something was missed it was unintentional."

"Thank you for taking the time to review Heavenly Home Improvements. We appreciate the feedback and do our best to do a great job for a great price."

"Thank you for the "A" rating! We are glad you were happy with the work that was completed and appreciate the feedback."

"Thank you for taking the time to write the kind review and for the "A" rating! We appreciate the feedback and do our best to exceed our customers expectations. We hope you think of us for your next home project or repair."