About us
Islander Home and Pet Care is located in the heart of beautiful Fripp Island, and specializes in residential home cleaning and pet maintenance service. Whether you desire a weekly, bi-weekly, or just a one-time appointment, we’ll design a customized package to fit your needs. Islander focuses on the cleaning needs of small homes, rental units, apartments, condos, villas and townehouses . There are no contracts to sign, and you’ll find our services "environmentally friendly" and competitively priced.
Business highlights
Services we offer
24 hour on-call service, Animal maintenance packages, Red Cross First Aid and C.P.R. certified for pets, dog walking, dry cleaning drop and pick up, house sitting, light grocery shopping and laundry., online webcam to check on your pets, pet taxi service, prescription drop offs, residential cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 25% | ||
| 0% | ||
| 0% |
that we were returning a few hours earlier than planned, it was obvious that she had fed our pets their evening meal at noon and left for the day.
She also quoted me a price of $75 per day, but immediately reduced that amount to $35 per day when I told her that I had been paying our regular pet-sitter $35 a day.
I've used a few different cleaning companies in the past, I had the same problems with all of them: they never showed up on time (sometimes arriving an hour and a half after my appointment), they never called to say they'd be late, they missed a lot of dust and frequently asked to use my supplies. I'd had it with all of that, but I knew my home needed a good deep cleaning before I had holiday guests, and I didn't have the time or the energy to do it all myself.
Luckily, Angie's List directed me to Islander Home And Pet Care. I called and left a message, and 6 minutes later, Lori called me back. I consider it a good sign when the business owner is involved enough in the day-to-day operations to personally speak with customers. I had a tight schedule and needed them the following day, so she made me an appointment for first thing in the morning. The price she quoted me was higher than I was used to paying, but I already had a much better feeling about them than I'd ever had about the others.
The next morning, I got a call from one of the employees to say there was unusually heavy traffic and they might be just the tiniest bit late. Like, 5 minutes at most. Color me impressed for being on top of things, particularly when they arrived a little early instead.
The two workers were super efficient and extremely thorough, not to mention very friendly and professional. They addressed me as "ma'am"--I'm not used to that, but I'm certainly not complaining--and they brought everything with them that they needed to get my apartment sparkling clean, including a checklist that showed everything included with a standard cleaning and the "a la carte" items I can request for an additional fee.
Let's review: other companies came late, didn't call to let me know, missed dust, and didn't come prepared. Islander was punctual, called when they thought they might be late, cleaned everything, and had all their bases covered. What's not to love?
Yes, I paid more than other companies charge, BUT I definitely got my money's worth. I won't hesitate to call on them again in the future.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.