Ashbusters Chimney Service

Contacted to replace a gas log set they had installed 2 years ago when they charged $250. First they weren’t available for 10 days; second they raised their price to $400! I questioned the woman about the price increase and she made an excuse it was 2 years ago. I called Mount Pleasant Fireplace and Gas who did the job for $250 and 3 days after I called. I understand things are tough and could acc... Read More

I was worried that I may need to replace my gas log, but after he inspected and cleaned the gas log system, he had it working like new again. He took pictures of my chimney cap and cover, which confirmed my wish to replace the cap and cover.

Ashbusters scheduled everything and arrived on time and sent me a quote. They wanted to replace my whole chimney cap and quoted me right around $1,200 for this. They took pictures and everything, but I was unable to see anything "wrong" other than the fact the cap/structure was not secured and sealed. I had another person come out and they told me that the cap just needed seated and sealed and the... Read More

Clean: could use some improvment. 2nd opinion Inspector asked if they cleaned the flue. I guess it wasn't up to his standards. Inspection/Clean: Way to pricey. $200.00 Estimate of Repairs: Over 7k. 2nd opinion got it done for way much less. Customer Service: Very Polite and Professional. Overall: I think they are very detailed and Professional, but pricing needs to come down.

The fireplace in my new house had not been used in 15 years, so I was afraid to use it until it had been inspected. My tech, JD, was punctual, polite and did a very thorough job. He was a true gentleman. I would definitely use Ashbusters again and recommend them highly.