Ron's Carpet And Air Duct Cleaning
About us
Additional Email - [email protected]. Rons carpet and air duct cleaners is a family owned and operated business fully bonded and insured Rons offers unparalleled quality and customer service Ron Verga"s attention to detail and putting the customers needs first has set his company apart as a industry leader in the upstate. As Ron has always said if you are not 100% satisfied we will return until you are or we will give you your money back. Now thats putting your money where your mouth is
Business highlights
Services we offer
Air duct cleaning, carpet cleaning, ceramic tile cleaning, upholstery cleaning, water removal & mattress sanitation.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
8% | ||
3% | ||
5% | ||
3% |
It went well. They pick up and deliver on Tuesdays and Fridays. They wash rugs one of the days in between; I am not sure whether they said it was Wednesday or Thursday. So, they came and got my rug on Tuesday. With stickers we marked a couple of spots to which I wanted them to pay special attention. They preferred to leave the rug pad in place so it would be simple to replace the rug in exactly the right spot, so we lived on the pad for a week. We could have taken it up, but it was ok.
If the rug had been dry by Friday, they would have brought it back the same week. However, it wasn't, so it was returned to us the following Tuesday: a one-week turnaround. You could shorten that turnaround time by a day or two by taking it to them and picking it up yourself, I'd think.
They came more or less when expected, but not exactly. They don't know whether they'll pick up an already rolled-up rug or have to move furniture. They ran a little late both times. It wasn't really a problem for me, and they offered to come up with an alternate plan if their lateness was too much of an issue. They do their pickups & deliveries between 10 AM and 2 PM, and they gave me a morning or afternoon window, with a call when they were on their way. The men who came were very pleasant and personable.
When the rug came home, the colors were so beautiful and vibrant! We had not realized how dull it had become. We are very happy with the results.
GOOD:
-They cleaned all the vents as promised.
BAD:
-They left two burnt cigarettes (Doral brand) in my yard.
-They left a swisher sweet brand wrapper in my yard.
-They left the cut circle (trash) from the furnace cutout and threw/hid it back behind the furnace lying in the attic.
-They left the foil tape wrapper/garbage lying in the attic as well.
-They blew out the dryer vent and left all the lint in the yard below the vent outlet (maybe this is standard practice, but it looked very bad).
-They bent a getter guard while routing their vacuum hose on my roof to the window.
-They broke/chipped the vinyl window rain troughs while sliding their vacuum hose in and out while resting on the upstairs window.
-They left the outdoor outlet weather protection door open. (This is very minor, but I add it because all the other bad things they did).
-I have a popcorn ceiling, I realize some will come off when vents are disrupted... they tried to vacuum it all up... but only got 80% of it.
-Several of the vents that were re-installed had been installed with stripped screws (rush to install with power screwdriver).
-One vent was complete stripped and left loose, finally fell out a couple days later and vent hanging partially down.
-When they cut out the hole on the hot side of the furnace, they do not replace the hole with insulated material like when it is new, therefore it is now less efficient afterwards.
Am I too harsh??... you decide, that's why we're on Angie's list.
Licensing
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