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Crew Plumbing & Drain

Plumbing, Electrical, Heating and Air Conditioning,

About us

Welcome to Crew Plumbing & Drain. We offer knowledgeable and friendly service at affordable rates. Our goal is to ensure the complete satisfaction of every customer, so we back our work 100%. Please take a few moments to browse through our site to learn more about the services we offer and how we can help with all of your plumbing and drain needs.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Duct Work, Plumbing & Drain Cleaning, Drain Pipe Installation.

Services we don't offer

Appliance Repair, HVAC, Electrical.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 326-350 of 511 reviews

Diana C.
10/2013
5.0
plumbing
  + -1 more
Kevin was wonderful, he was able to come out and put the gauge on the water line the day I called. When I called to schedule the appointment to replace the regulator, he was able to come the next day. He was prompt, and when I didn't hear him at the door, his office called and he came back quickly. He was quite courteous and efficient, getting his tools and supplies together before starting the job, so it went very quickly. He was endlessly thoughtful, removing his shoes when coming up from the basement and even looked at the hose connection on the fridge and moved it back against the wall for me. I have recommended him to all my friends, and would definitely not hesitate to call again. I was delighted with the service, which is the entire reason I use Angie's List.
Description of Work: The water line to the refrigerator was popping out and Kevin monitored the water pressure for a couple of days to determine if the pressure was spiking. It was, so he replaced the water pressure regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Michael H.
10/2013
3.0
electrician
  + -1 more
I spoke with Chris (?) after purchasing the 2 hour install package and arranged a time and date for installation of a floor outlet. Chris assured me that they had installed such several times including at least one the week prior. At the time of the purchase I had planned to install two floor outlets. Chris said that the install would probably require slightly more time than the two hours of labor that I had pre-purchased. Technician showed promptly at the scheduled time. He acted professionally, dressed professionally, and was very pleasant. As the technician was going to be working under my house (you can stand up under there), and as we had originally planned on installing two floor outlets, I asked him if he could install one exterior electrical outlet where the wire came in and only one floor outlet, keeping the project simple and hopefully under two hours. He agreed, said no problem, and started working. The issues: I purchased the outlet myself and had it waiting on the technician ($50 - Amazon). The technician said, "I installed the exact same outlet a few days ago in more or less the exact same position in another house." But... the technician did not know how to open the dust cover to the floor outlet (?). That was odd. The outlets took him ~ 3 - 3.5 hours to install. I am convinced that it should have been 1 - 1.5 hours. Convinced. When I went under the house to check the wiring, he did not tack up the wires. They are more or less left dangling. It may have taken him 5 minutes max to tack them up and finish the job. He promised to have a quote for additional work delivered to my house in 1 - 2 days but I never received it. I expected that I would have received a call from Crew asking was I pleased with the service but did not. When the technician left he informed me that we owed him ~ $300 additional for the extra time it took for installation, the wire, and the outlet. So... $99 (2-hr pre-paid special for labor) + $50 (floor outlet) + $300 additional charge = $450 for a simple floor outlet and a straightforward exterior outlet mounted in the same general vicinity.
Description of Work: Installed electrical outlet in floor and additional one outside

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$400

Christina L.
10/2013
5.0
plumbing
  + -1 more
Made appointment for the next day. fixed two toilets and winterized shower.?Did excellent job and cleaned both toilets. Very polite and pleasant.
Description of Work: Fixed two toilets and winterized shower through an Angie's List coupon/Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Oliver K.
10/2013
5.0
plumbing, water heater repair
  + 0 more
Went perfectly. Do not have any more to say than Kevin did a wonderful job.
Description of Work: Replaced two water heaters with one. Completely repiped in a tall crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Martha K.
10/2013
5.0
plumbing
  + -1 more
We will definitely use his services again in the near future.
Description of Work: Kevin assessed several plumbing issues and leaks that we have and provided excellent advice so that we could decide what we can fix ourselves and what we need his services to repair. He assessed the parts that are needed for a future repair and will return to complete that work. He was very professional and very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret T.
09/2013
5.0
electrician
  + -1 more
I purchased a $99.00 coupon for 4 hours of work I had to pay $61.00 for parts and I still have 2 hours left. Very professional. [Member name removed]
Description of Work: Replace the outlets on my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$61

Patricia H.
09/2013
5.0
plumbing
  + -1 more
It went great. Kevin was very professional, timely and helpful regarding other plans I have for the future. I was very pleased. I would use Crew Plumbing again!
Description of Work: Crew Plumbing installed a new faucet for me and replaced a few things in my toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33

John B.
09/2013
5.0
electrician
  + -1 more
He arrived on time, was very professional and courteous, did the work in a timely manner and left the place as clean as he found it. I was very happy with the whole experience.
Description of Work: Installed whole house surge protector and with the one hour of additional labor he installed an outlet in my mechanical room which also serves as my pantry so that I can install a light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Diana C.
09/2013
5.0
plumbing
  + -1 more
Kevin was punctual, very professional, courteous. He determined what he needed to complete the job, got the supplies, returned and completed the work promptly. He was considerate of my floors and only shut the water off for the length of time he absolutely needed it off. I would definitely use his service again.
Description of Work: Replaced connection for hose to refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Russ C.
09/2013
5.0
electrician
  + -1 more
I was very pleased with the service I received. It was done quickly and with no mess to clean up. I plan to use Crew Electric again in the near future for another problem that has recently come up.
Description of Work: Added whole house surge protector and replaced a faulty breaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

kELLIS W.
09/2013
5.0
plumbing
  + -1 more
Crew (Kevin Tidwell) arrived on time as promised (actually a few minutes early) . In discussions I learned he has extensive plumbing experience spanning 20 years including residential and commercial (new, maintenance and repair ) . He has three children and recently moved his family to Asheville where he has started his business. But he has experience in several states so he will be able to understand how you did it wherever you may be from. Because he has little overhead his prices are very competitive especially as compared to large firms. My price was even better as he offered two hours for only $99. He is quite a fast worker so he got a lot done in under two hours. Kevin is a very likeable person and that makes dealing with him a pleasure. Because I am an inveterate do-it-yourselfer, I know how to do the things Kevin did for me, but I have not done much plumbing lately and as a result my skills are a little rusty. But I know how it should be done and I and I really appreciate that he does not cut corners. Everything is according to code and good practice.
Description of Work: Crew repaired a poorly installed leaking freezeproof faucet ( I know it was poorly installed because I did it myself and my soldering skills have deteriorated over the years) by replacing three sections of copper pipe and four fittings with one piece of flexible plastic tubing (PEX). He also hooked up water lines to a utility sink in my basement. And he gave me some advice about some other plumbing problems I have (specifically another freezeproof faucet and a older Moen shower valve).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julianne H.
09/2013
5.0
plumbing
  + -1 more
I was so impressed with the job he did in my house that I hired him to do a similar installation in the vacation rental house that I own nearby.? He was prompt, pleasant, efficient and left the kitchen spotless.? He's now my number one plumber!
Description of Work: Remove old kitchen faucet and install a new lever-type in the vacation rental house that I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108.11

Julianne H.
09/2013
5.0
plumbing
  + -1 more
He was prompt; calling when he was on his way.? He quickly and efficiently removed the old faucet and installed the new, and gave me hints about its use.? As to the pipe leak, he took a picture of the problem?(two separate sized pipes joined by a T)?and returned a few days later with the appropriate parts to repair it.? Time had been?left on the 2 hour purchase of the bonus deal, so he only charged for the parts he had to purchase for the?job.?? I was so impressed with his professionalism that I have already passed his name on to others.
Description of Work: Remove old sink faucet and install a new lever-style high faucet in my house, plus repair a pipe leak in the basement of the house I own next door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dennis W.
09/2013
5.0
electrician, plumbing
  + 0 more
We have used CREW twice before for electrical work, but this was the first plumbing job. As always, we are very pleased with their work. Chris Soles is very professional, friendly and efficient. The fees are very reasonable. We are happy to recommend this company to everyone.
Description of Work: We had a very loose kitchen fawcett that was causing a leak under the sink. Chris was able to tighten the fawcett which stopped the leak. He explained that because of the granite countertop, the fawcett had not been screwed down as tightly as normal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ABBAS T.
09/2013
5.0
electrician
  + -1 more
I have Choice home warranty for my houses. My rental property was out of elect ( half of house). I called Home warranty and they assign LCB company which I called severla times and could not get any response. Therefore, On monday I called this provider and explain to Mr TIm about the problem. He told me waht copuld be the problem. We set up time at 6:00 pm. I called Choicne Home warranty If i can use them. They allowed me to use this compnay. Mr tim called me at 4:00pm he todl me is ready to do it early . I went to house and he was on target. The problem was one of the swicth was bad. He replaced it and everything was good.He explained to me why it happen. I told the home warranty they should use compny like them. I think the money was a little high but Home warranty pay part of it . I am satisfy for overall service.
Description of Work: I have a rental property. half of house was out of electicity. The provider diagnosed and fixed the problem in 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crew Plumbing & Drain
Thank you for taking the time to write a review for us. We greatly appreciate hearing from our customers. Your feedback is important to us. We are happy that you had a pleasant experience with Crew.

Susan M.
09/2013
5.0
plumbing, water heater repair
  + 0 more
He never got back to me with an official estimate. I did get a verbal guess estimate while he was there and it was in line with the other estimates I heard of. However, he was very nice and courteous and had showed up on time to the original appointment.
Description of Work: Chris came out to give me an estimate for a new water heater. It ended up just being the pilot light out. He relit it for me and I asked him for an estimate on a new water heater.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Crew Plumbing & Drain
Thank you for choosing Crew. It was a pleasure working with you. We look forward to working with you again in the future.

Shannon A.
09/2013
5.0
drain cleaning, plumbing
  + 0 more
We have been having problems with a pipe stopping up. He sent a camera down and found the problem right away and gave me options on doing the repair. I really appreciate working with Kevin and would recommend him to anyone.
Description of Work: Looked at video of pipe to see where stoppages were occurring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shannon A.
09/2013
5.0
plumbing
  + -1 more
Kevin was great. I had a line I needed installed for my icemaker to work on my new refrigerator. He was prompt, worked fast, and was very pleasant to deal with. He is very knowledgable as well. I'll be using him again for sure.
Description of Work: Ran line for icemaker to refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

REGINA C.
09/2013
1.0
heating & air conditioning/hvac
  + -1 more
He agreed with the 1st companies opinion that I needed a new system and he also accused the 1st company of doing something to my system. Crew said he could replace it cheaper than the 1st company............still thousands of dollars. He left me without any service whatsoever and I did not hear from him for maybe a week about his estimate. In the mean time my neighbor called her air man for me ............he came over that same day, fixed the problem for next to nothing and told me I didn't need a new system. It is now September and my air has been working without any problems.
Description of Work: Came to give me a second opinion on whether or not I needed a new air system.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$32

Betty J.
09/2013
4.0
plumbing
  + -1 more
It went well, but plumber replaced showerhead that I did not want replaced and did not stop leak in the bathtub (faucet). After bringing the leak to his attention, he did return and complete the job. I am not having any problems at this time; so, I am quite satisfied with the service provided. The tech was very friendly, knowledgeable and professional.
Description of Work: Put in new faucets in kitchen and replace showerhead and stop leak in shower.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Crew Plumbing & Drain
Thank you for choosing Crew. We look forward to working with you in the future.

Melinda B.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Installed a new thermostat and added freon to AC. Great work, as always!!!
Description of Work: Installed a new thermostat and added freon to AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Crew Plumbing & Drain
It is always a pleaure working with you. We look forward to working with you again in the future.

Debora H.
09/2013
5.0
electrician
  + -1 more
He did really good. He is coming back to finish a few things. He pointed out some things that were incorrect in my fuse box.
Description of Work: He came for my Big Deal coupon of "$189 for 2 Hours of Electrical Labor AND a Whole House Surge Protector Installation."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Crew Plumbing & Drain
Thank you for choosing Crew. We really enjoyed working with you.

Jeremiah L.
09/2013
5.0
plumbing
  + -1 more
We had a very annoying toilet that would make that running noise every 5 seconds or so. I got Kevin's (from Crew Plumbing) name from a friend. He was at my house the very same day! Very nice and professional and fixed our leaky toilet in no time! Would highly recommend Kevin to anyone!
Description of Work: Fixed our running toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen W.
09/2013
5.0
plumbing
  + -1 more
I called Crew Plumbing in an emergency situation and spoke with Kevin who was very professional and answer all my questions with honesty. He was also very affordable and got the job done quickly. I would definately recommend his services to all of my family and friends and will use his plumbing expertise in the future again! Thank you so much Kevin at Crew Plumbing!!
Description of Work: He fixed my clogged toilet in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth C.
09/2013
5.0
plumbing
  + -1 more
Kevin with Crew Plumbing is a great plumber. I was so glad I got his number from a friend! My Garbage disposal had been leaking for a few months and then it started to get really bad. I tend to put things off but when it came down to it I knew I needed help fixing it. When I called Crew plumbing they were extremely friendly on the phone, getting all the details of my problem. They showed up at my house within a few hours and I loved how honest and thourough they were. They gave me the price of what it would cost to fix the problem before they started and they even waived the service charge! When they left, the house was in way better condition then when they arrived! they left no mess. I was extremely please with my experience with Crew Plumbing and would definitely call them again and recommend them to all my friends!
Description of Work: Changed the Garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

Contact information

3711 Monroe St, Columbia, SC 29205

http://www.callcrewplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Electrical,
Heating and Air Conditioning,
Lighting,
Water Heaters,
Drain Cleaning,
Ceiling Fans,
Appliance Repair,
Landscaping - Lighting,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Crew Plumbing & Drain is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Crew Plumbing & Drain accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Crew Plumbing & Drain does not offer free project estimates.
No, Crew Plumbing & Drain does not offer eco-friendly accreditations.
No, Crew Plumbing & Drain does not offer a senior discount.
Yes, Crew Plumbing & Drain offers emergency services.
Yes, Crew Plumbing & Drain offers warranties.
Crew Plumbing & Drain offers the following services: Duct Work, Plumbing & Drain Cleaning, Drain Pipe Installation.
Appliance Repair, HVAC, Electrical.

Contact information

3711 Monroe St, Columbia, SC 29205

http://www.callcrewplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day