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Titan Termite & Pest Control

With Angi since August 2010

Termite and Pest Control - Full service termite protection programs, baiting systems, CL-100, NPMA forms, new construction pre-treatments, vapor barriers, moisture control and routine pest control services

Verified Reviews

4.6

(11) Verified Reviews

Showing 1-11 of 11 reviews
coby B.
5.0
02/16/2015
They come every 3 months. It's working great. I haven't seen a bug in a long time.
Description of Work
I used them for pest control.
Category
pest control
William W.
5.0
11/07/2014
They do a good job for me. They're at the home for 30 minutes on average. They're very punctual and call ahead of time.
Description of Work
We've been using them for about 10-11 years; we have an annual mainenance contract. They treat for termites, but also ants and spiders. They proactively look at your house to see where bugs can get in to the house, and offer economic solutions.
Category
pest control
Mitchell F.
5.0
02/05/2014
Professional and proficient house visit by experienced employee.
Description of Work
Annual termite bond inspection performed.
Category
pest control
Timothy O.
5.0
12/26/2012
For about ten years I've used Titan Termite and Pest for termite bond and pest control at my home and several rental properties I own. They have been very reliable and responsive to questions and comments I've had. I would highly recommend them and will continue using them.
Description of Work
For about ten years I've used Titan Termite and Pest for termite bond and pest control at my home and several rental properties I own. They have been very reliable and responsive to questions and comments I've had. I would highly recommend them and will continue using them.
Category
pest control
Janice L.
5.0
06/11/2012
They come out every three months. They are very good. I have had them for two years.
Description of Work
I use Titan Termite and Pest Control.
Category
pest control
Garrett V.
1.0
05/05/2012
**************Update in Response to Titan's Response"******************* Titan is correct that this issue was taken to court; however, they are completely incorrect in their statement that it was decided in their favor. The result of the court case was that it was dismissed without prejudice. For those of you that may be unfamiliar with the term, as Titan clearly is, it means that neither party "wins" and that the case may be brought before the court again at a later time. Despite all of my evidence against Titan, the case was dismissed without prejudice because the contract that I signed with Titan was not permanently binding. What that means is, as a customer, you are under no obligation to continue to use their service if you are unsatisfied with their work after a year. On one hand, this is good because you are not stuck with this Robber Barron of a company for more than a year, but it is bad because, as long as they do the bare minimum, they will be able to get your court case dismissed without prejudice. Now, I am not implying that Titan has robbed every customer that they have ever worked with. After all, they would not stay in business if they did. What I am implying is that Titan definitely dropped the ball in my case and instead of working to make it right, they let the issue escalate to court and then LIED IN THE COURTHOUSE to cover it up. If you do let one of Titan's smooth talking representative's find their way onto your property and into your wallet, be very cautious and I urge you to double check all of their work and to DOCUMENT everything that they do. You would be wise to go as far as recording the conversations that you have with their employees and the owners. ************ End of update********************* My house had active termites, so I had Titan come out and gave me an estimate. The worker that came out was friendly and I felt the price was reasonable, so I hired him to do the service - which came with a 1 year warranty/monitoring period. Everything went well for the first 4 or so months and the checkups went smoothly. After that, one of the monitoring stations broke and I requested that it it be fixed. From then on, I continuously got excuses and the device was never fixed. For 6 months, I periodically called and got many excuses including, "Oh, we were at your house, but we did not have any stations left in our truck at the time. We will come back next week". If this had happened one time, that is understandable, but I brought the issue to their attention dozens of times over a 6 month period. Needless to say, on the renewal date (when I would have had to pay them more money), they were bright and early (while I was still asleep). They fixed the broken station and said they did an inspection on the crawlspace of my home. The crawlspace of my home was locked and they had no key, nor did the noise of someone crawling under my bed awake me, so I confronted the employee for lying to my face. He laughed and stuck with his story. I contacted one of the owners and had a pleasant talk with her. When I followed up on the conversion with the other owner, I was given such a fictitious story that it blew my mind. Either the entire company are a bunch of liars or the first owner blatantly lied to the second one. Basically, if you are thinking of going with this company, you may need to seriously reconsider. SC law states that inorder for a company to be bonded on your home, they have to do the entire treatment process. This includes situations in which no termites are active. If you spend $x,xxx for the initial treatment and expect to pay $xxx each year to renew, you will have to pay the $x,xxx amount again to a new company when Titan disappoints you.
Description of Work
Termite treatment on house.
Category
pest control

Service Provider Response

We strongly disagree with the content of this report. We did go to court and the court ruling was in our favor and is a matter of public record. Please don't hesitate to contact us with any questions or concerns about our company or the services we provide.
TRUDI L.
5.0
03/23/2012
He is very thorough, and nice. I have used them for years and they have been very reliable.
Description of Work
They do termite prevention at my home.
Category
pest control
Rachel S.
5.0
11/29/2011
They are awesome. I have nothing but good to say about them. They offered me some other services at really decent prices. They are really good. They were amazing. They told me what time they would be there and they were there on time. I didn't have a block of time that I had to wait on them. They were very professional both times they have come out. I can't talk better about this company.
Description of Work
I use Titan Termite & Pest Control.
Category
pest control
William W.
5.0
11/05/2011
I would not say that I am in the process of working with another company. I switched to Titan around 10 years ago. The price is comparable to everybody else. If one understands the termite and pest control business, I cut them a little slacker than I would for another company because I know what they once they get into house they can treat for anything we have an issue with at the time of the visit.
Description of Work
We have a package deal with Titan Termite & Pest Control that handles our pest control internally and externally for the house, and we also have termite bait stations. The most recent visit was in September.
Category
pest control
John C.
5.0
08/19/2011
The service guy was extremely nice and informative. He went through the whole process and didn’t push; he gave his spiel and let me make up my mind.
Description of Work
Titan Termite & Pest Control sprayed and treated for termites.
Category
pest control
Rachel S.
5.0
08/03/2010
From the free estimate to the day treatment was done, I was impressed with the work ethic of the employees. They worked professionally, quickly and cleaned up after the job was done. The cost and opinions for payment are a relief to the pocketbook. A very reasonable payment plan was offered during the free inspection. Although I didn't chose to use the payment plan, I believe it was 1/3 down and 3 months to pay the rest. Whenever I called to make an appointment or ask a question I was either able to speak to someone or my call was returned immediately. The day of the treatment the gentleman who was scheduled to do the work kept in touch with me by cell phone to coordinate when I needed to be at the house. What a pleasant change. I felt like a true customer and not a contract fulfillment. I recommend this company completely!
Description of Work
Termite treatment of my residence. The chemical used to treat for termites was injected into the ground around my foundation and holes were drilled in the cement slab were an addition had been added. The holes were used to deliver the chemical into the dirt under my house where it was most vulnerable at the newer addition. The holes were then filled and the area vacuumed. I wouldn’t have been able to tell the just how much of an endeavor this was had I not been home to witness it. He cleaned up so good when he was done there was no trace!
Category
pest control

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Phone

Address

2539 Ashley River Rd

Charleston, SC 29414

Other Information

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FAQ

Titan Termite & Pest Control is currently rated 4.6 overall out of 5.

Titan Termite & Pest Control accepts the following forms of payment: Discover, MasterCard, Visa, American Express, Check, PayPal, Financing Available

Yes, Titan Termite & Pest Control offers free project estimates.

Yes, Titan Termite & Pest Control offers eco-friendly accreditations.

No, Titan Termite & Pest Control does not offer a senior discount.

Yes, Titan Termite & Pest Control offers warranties.

Titan Termite & Pest Control offers the following services: Full service termite and pest control programs, including new construction pretreats, baiting systems, CL-100 and NPMA reports, and a variety of tother services to protect property. We offer both residential and commercial services.