PuroClean Disaster Restoration Specialists

Description of Work: Sewer pipe leak in crawl space, Puroclean was recommended by the plumber I was going to use to fix a water leak. Called made an appointment said they charged $195.00 but it would be refunded when the work was done. I agreed thinking I would get my money back on the repairs. Made. The appointment for between 2 and 4 on Monday, took off from work get a call about 2:45 said they wouldn't be able to make it. OK, things happen. Rescheduled for Tuesday they were here as promised, spent 15 minutes looking around took pictures. Gave them $200. 85. Never called, called them Friday and they said that they were unable to do the work but that $200 is ours sucker.

Description of Work: A pipe burst in the dining room wall. Water gushed in under the baseboards in the dining room , ran down the hall, and into the bathroom. I was given the option of taking up the laminate flooring in the dining room and hall or trying to remove the standing water and dry out between the floor boards and the concrete slab and within the wall itself. The owner of the company made the estimate and explained thoroughly what would be involved in both processes. I opted for the drying process as a first attempt. He returned with his crew and equipment which included floor mats with hoses which provided a constant flow of warm air into the flooring, free-standing industrial fans, and an immense dehumidifier. After removing the standing water, baseboards were removed and holes bored to allow warm air to be blown inside the wall. The equipment operated 24 hours a day. The owner or one of his crew monitored the drying process daily using meters to read the dampness level. The equipment was in place for 4 - 5 days at which time the readings indicated the space was dried out. The owner was in constant contact with the progress of the job and oversaw all procedures.