Cleaning With A Cause

awesome

This is my first time to use a cleaning service. I am 80 years old, a retired RN, health care inspector and very demanding about my home. I want it done the way I do it. Perfect. I have been ill. Had a bad car wreck and could not clean. It was a mess. My son said sell this house and go in a Personal Care Home. I bucked! Give up my beloved house? The two staff person's who were assigned to me yesterday, cleaned every surface, floors, walls, ceilings, windows and furniture. My house looks beautiful. They are professional in every way. The hardest workers I have seen in a long time. Efficient and focused on their assigned task. I will use them every two weeks ,stay in my house and call myself truly blessed. I highly recommend this agency and I am a picky person. Management is available, approachable and ready to work with you concerning care of your home. Call them and feel confident about dealing with them.

Communication was clear and precise. The job done well and professionally. They were accommodating of unexpected issues and discussed to resolve. Very happy with the service provided.

The cleaner worked hard and was diligent. She seemed to be inexperienced as she use the same spray cleaner for everything, even my wood furniture. I like my house to smell clean but it did not. Nothing was shinny like I like. She did a good job on the kitchen cabinets.

Ms. M who was assigned my home took the time to listen to me. We took a quick tour and she got started. I work from home so she was also extra quiet while I was on the phone. Wonderful follow-up too.

Very happy with this service and professionalism.

Wonderful customer service

The cleaner that came out was very courteous, got down to the business of cleaning and finished in a timely manner. We are very happy with the service provided...

They were professional from beginning to end and easy to get a hold of. The office manager was on vacation but she still answered my phone call. Worked hard.

This company was easy to work with, the employees were wonderful and my house looked great when they were finished.

Lovely young woman. She was quiet and polite. I like thorough, more detail work through my home. She did what she knew.

Very nic and professional! The best ever! So glad i found this company!

Thanks to HomeAdvisor-Roswell, I found an outstanding cleaning company - named 'Cleaning with a cause'. the owner, Jeremy, responded to my call promptly, offered various options, answered questions and scheduled a deep cleaning within a few days. Then, two amazing ladies, appearing on time - brought all their own supplies. They tackled walls, baseboards, floors, blinds and all furniture, making every room sparkle! The products they used were both safe and effective.Such peace of mind to have our home so carefully "refreshed",top to bottom. I highly recommend this very professional and thorough service.

Over the years, I’ve had the misfortune of hiring and firing maid services over inconsistent quality of work and customer service issues. Ingrid performed a superb job on my first cleaning! Her attention to detail is amazing, very professional and completed my cleaning in a remarkable amount of time. Left my home looking and smelling brand new!! And Jeremy’s customer service and ability to accommodate my busy schedule was such a very pleasant experience! I HIGHLY recommend Cleaning With A Cause (their name says it all)!!!

I talked to Jeremy, he gives the quotes, and gives you a day and time. He said that his company is made up of professional cleaners. He then informed me that the cleaners always start with a "deep" cleaning so they know how clean the house starts out as they go to follow up cleanings. I asked if they would use my "Rainbow" vacuum, which he said they could if it was important to me. He followed by saying that the first time cleaning was $35 an hour for each person and they clean in groups of 2, so that would be $70 an hour and would take longer because he was familiar with Rainbow vacuums and knew they would take longer, to which I disagreed with, but needed my home clean due to family illness. So the quote was open ended for the first cleaning, as we disagreed on the vacuum adding time. When the ladies showed up we had the vacuum set up to just turn on and go. To cut the story short, I found they didn't clean the blinds and didn't reline waste baskets (even though I set them out and told the ladies where they were after they requested liners). The ceiling fans were also not done and baseboards in all rooms not done. We had to leave 1& 1/2 hours after they started. The head cleaning person said they would be done within 1hr. When Jeremy finally called for payment he informed me that the time they finished was 2 hours later. I refused to pay an extra 70 dollars when the house hadn't received the services that were included in the first cleaning. He argued with me, not believing me, and telling me I wasn't home when the job was finished and refused to believe what the woman told me. I can't believe it when a customer is put on the defense and is not believed. I told him I would not be needing him further. Where I come from, the customer is always right, and if something is not done correctly, it was redone until the customer was satisfied. Please believe me! Don't waste your time or money on cleaning from this company.

I would expect that dust hanging from a popcorn ceiling would be an obvious item to address and clean but was proven wrong by this contractor.

Great overall experience.

Cleaning With a Cause met all my expectations and more. I have 24 rental properties and cleaning has always been a big problem between tenants. I have hired several different cleaning companies and was always disappointed. My wife and I would then spend hours doing additional cleaning to get the home ready to sell or rent. I was presently surprised and relieved that Cleaning With a Cause lived up to their reputation. A job Well Done and will use for all my future cleaning needs. Easy to schedule and was right on time. Made the house look new again!

Jeremy was very willing to work with what I wanted/needed.

Ingrid showed up ahead of schedule as coordinated, and did an incredible job!! Thorough deep cleaning for everything we needed and quick! I will certainly use them again and highly recommend them!!

Cleaning with a cause provides exceptional service. Friendly service and the quality of cleaning is excellent.

They were great to work with, showed up on time and completed the cleaning we needed on the time we agreed to. Our provider was very quick yet thorough, and we will be hiring this company for our cleaning needs going forward. A++ experience and price!