Zakian

They got it smelling fresh!

unknown

unknown

Perfect.

unknown

unknown

unknown

unknown

unknown

unknown

.

unknown

They did a very good job. I've found them to be reliable, responsive, and well priced. I have used them for years. They have also taken care of area carpets that I have, like Oriental rugs. They have been very good to work with. The price was definitely worth it. I follow their advice. I have never been disappointed in them. I don't think their pricing has gone up very much over the years. They were efficient. They did a good job on the carpeting, which is very difficult to get clean. They kept me informed about when they were coming. They also offered to reschedule. They were right on time.

We spent about $250 on that service. The job went very well. We had to have a lot of tassels re-knotted and the edges were in a mess and they did a fantastic job of repairing it. They were very, very good at the repair and the only slight problem were that they could only pick up, and deliver on a Tuesday. The actual work was great and I would use them again.

The guys who came to pick up the carpets were really nice. I had the work done and they came back Thursday (11/4) looking like a million dollars. The binding on the edges was gorgeous, and Zakian cleaned the carpets better than any other place I have gone. The guys who brought the carpets were also very nice. I thought the price was very fair and I would not hesitate to use them again or recommend them to my best friend.

I would use them again as they are the only local provider that specializes in oriental rugs. the repair job they did not hold together and they are very expensive.

Very good work. The only difficulty is that they only pick up and deliver in your area on certain dates, and that can be hard to schedule. I would have them do carpets again without hesitation.

They were right on point with pick/up delivery. They were extremely professional. They held to the price quoted...it was on the high end but until they actually SAW the damage I understood the price would not be firm. They did a beautiful job on both the cleaning and repair. I knew where the moth damage was but I can barely find it now.....Kudos to them for a job well done. I plan on getting the rest of my rugs cleaned very soon...

When I unrolled the carpets at the end of September, they looked brand new. The repairs to the fringes of the rugs cost $400 for expert hand work. Cleaning, deodorizing and Scotchgard cost about $370. This is a terrific price for expert care which enhances both carpets appearance and prolongs their life. Zakian's employees know oriental carpets and how to take care of them. I am thrilled that I called them.

This company charged a bit more than most, but other companies contacted would not pick-up and deliver the rug and/or they would only do in-home "steam cleaning." My rug was very heavy and thick and needed to be hung to dry. This company could get the job one and did, so I paid. Customer service was great the 1st time I called for an estimate. Very friendly and informative. The second time I called the woman was rude and abrupt and notified me that she/they did not have my name in their records and that I was "misinformed" about the details of the first estimate by a different salesperson. I would've gone elsewhere after talking to the second woman, but was running out of time (I needed the rug cleaned within 1 week). Thankfully, they did a decent job of cleaning the rug in the end. I would not say they go the "extra mile," (e.g. didn't take the time to clean up loose threads), but did what they were asked to do - a basic cleaning and prompt service. Estimate ended on the high end (which I kind of expected). Delivery man was very nice.

They picked up the rugs in the house we were moving from and delivered them to where we were moving. They placed them where we wanted them neatly and professionally.

The men came to pick up the rugs well within the two-hour window they had given us. They were businesslike and polite. They promised the rugs one week later. A day or two later, the plant called to say that two of the rugs needed minor repairs on the edges; they had a reasonable price and I gave permission. The men brought back the rugs one week later as they said they would, again within the time window. All cleaning and repairs were excellently done. No problems, a fine job, and will certainly use them again.

They were on time. They were nice people. I did have to roll up the rug. They were very quick. The guy lifted the rug by himself. They came in and left in a minute. The rug was gone for about a week or so. They made it look like a brand new rug. I would recommend them to others.

All service & work was quite acceptable. They charge extra to roll up the rugs, so do that yourself. They unrolled the wrong clean rug onto my floor while I was in the other room, so pay attention. My rug was still on the truck.`

THIS COMPANY WAS EXTREMELY PROFESSIONAL. THEY WERE PROMPT AND DIDN'T DAMAGE ANY OF MY FURNITURE WHEN THEY MOVED IT AROUND.