Good Hope Animal Hospital

Veterinarians, House Cleaning, Animal Burial/Cremation

About us

“Where Little Paws Meet Trusted Hands”... Good Hope Animal Hospital in Mechanicsburg, PA provides full-service medical and surgical care for dogs, cats and pocket pets. Since 1987, our veterinarians have been committed to nurturing meaningful lifetime relationships with our clients and their pets, and to provide them with veterinary care that is both thorough and thoughtful. In addition to diagnosing and treating existing problems, we focus on preventive care, so your pet can lead a longer, healthier and happier life.

Business highlights

38 years of trusted experience

Services we offer

Animal hospital, general, orthopedic, laser and elective surgeries, vaccinations, wellness examinations, blood pressure measurement, pet referral, dentistry, digital x ray & laboratory, therapy (cold) laser treatments, ACL/cruciate ligament surgery, cryosurgery, Hill's Prescription Diet pet foods, Tonometry (eye pressure measurement)

Services we don't offer

Avian & reptile care, endoscopy, chemotherapy.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.841 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 41 reviews

Dr.Richard S.
04/2020
1.0
veterinarian
  + -1 more
Remarkeably low class and frankly lacking In honor and credibility.
Description of Work: Conversed business with the owner

Rating CategoryRating out of 5
professionalism
1.0


Daniel B.
01/2020
1.0
veterinarian
  + -1 more
I had an appointment and sat in a room waiting for a veterinarian. After 45 minutes, I left and will not be back!
Description of Work: Consultation

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Judy H.
05/2017
5.0
veterinarian
  + -1 more
The appointment and treatment went well.
Description of Work: Our dog was ill with GI disturbance and the other had wellness exam

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
01/2017
5.0
veterinarian
  + -1 more
Always excellent and will always squeeze you in with an emergency.
Description of Work: Our regular vet. Does a great job with all our animals.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M. Suzanne E.
02/2015
5.0
veterinarian
  + -1 more
We were seen on time, front desk service was friendly and efficient, staff was knowledgeable, patient and happy to answer my questions. My dog was made to feel very comfortable with the "strangers" tending to him! Note: I estimated fees and date of service.
Description of Work: Annual checkup and immunizations

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Megan M.
01/2015
5.0
veterinarian
  + -1 more
It was good. They are very friendly, clean, helpful, and they got back with me quickly.
Description of Work: It was an annual check up for my pet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jill H.
01/2015
5.0
veterinarian
  + -1 more
Dr. Berlin told us when it was time to put our dog to rest, she would let us know. In January of 2014, our dog took a drastic turn causing us to take her into the office that day. Dr. Berlin told us that it was time to put her to rest. Me and the kids were very upset even though we knew this day was coming. Dr. Berlin and the staff at Good Hope were absolutely wonderful to us - gave us quiet time with our beloved dog Belle so that we could say good-bye to her. She explained everything to us every step of the way. I laid with Belle and held her paw when she took her last breath. Everyone was so wonderful to us. Several days later, they gave us a mold of Belle's paw print which of course we still have. I can't speak highly enough about the staff at this hospital. We have another dog now and continue to go there. They are also very wonderful with her. We have been to other vets in the area and find that at times, the costs for tests are much lower than other veterinarians. Other areas they are higher, but overall, I believe generally veterinarian care is expensive regardless of where you go. I don't feel that their prices are ridiculously out of line.
Description of Work: Our beloved dog was ill for approximately 2 years. She regularly visited with Dr. Berlin who is just wonderful! We opted for palliative care for our beloved creature and Dr. Berlin never made us feel guilty about that. Ultimately, Dr. Berlin put our dog to rest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allan V.
07/2014
5.0
veterinarian
  + -1 more
Vet was open on a Sunday and didn't charge a surcharge for weekend hours. Very polite and professional.. made us feel very welcome. Pricing was substantially cheaper than our previous vet. These guys have our business indefinitely.
Description of Work: Blood work, consult, urinalysis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kimberly C.
06/2014
3.0
veterinarian
  + -1 more
To my family and I, having us scramble to find assistance elsewhere during an emergency is unacceptable. What is the point of having a good vet if they are not accessible when you really need them? I have used vets in other areas before that have doctors on call in case of emergencies, including after hours but we were simply told there is only one doctor working on Sundays and that we would have to go somewhere else.
Description of Work: Previous scheduled checkups were great. Doctor was very nice and great with our dog, and they were punctual. Sunday morning we had an emergency, while the clinic was open and we were told they could not help us and recommended us go elsewhere.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

$50

Response from Good Hope Animal Hospital
Dear [member name removed], It looks like you called us during our very first Sunday that we were open for business. We apologize that we were unable to accommodate your needs that day with your pet, however, if you were in an emergency situation where there was potential that your pet may have needed round the clock monitoring and care, it is likely that we would have referred you to a neighboring facility for the best interest of your pet. For the first several Sunday’s that we were open in June, we were operating with a minimal staff, which is why we were hesitant to admit any patients into the hospital for monitoring/treatment without having a recovery technician available to provide consistent monitoring for the patient. We believe in providing our clients and patients with the very best medical care, and during that particular and rare occasion, if our doctor did not feel that we could provide you that high level of service that we expect from ourselves, we would have had to regretfully refer you to another facility. We would never want to admit an emergency patient and then not be able to take the best care of them, as we have your pet’s best interests at heart. Please know that since we first started being open on Sundays for appointments, we have increased our staffing to better accommodate any potential emergencies. We do not know the exact nature of your emergency, but we would greatly appreciate some added details and your personal and direct feedback. I encourage you to call into our office and ask to speak directly with our office manager – Heather – we value and appreciate your business as well as your feedback as we strive to use this information to improve on our services. We look forward to hearing from you and hope that you will give us another chance.

Dana F.
03/2014
5.0
veterinarian
  + -1 more
Very well. The vet tec took my puppy back, weighed her and gave her vaccinations and brought her back in a matter of 10 minutes.
Description of Work: Vaccinations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Suzanne W.
02/2014
5.0
veterinarian
  + -1 more
They were very professional and really seemed to care about the pets they interact with. They were very knowledgeable about pocket pets.
Description of Work: I took my rat there for treatment when she was ill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

M Kathleen F.
01/2014
4.0
veterinarian
  + -1 more
They are caring and very thorough. They work on an appointment basis unless you have an emergency. I do think their prices are a little high.
Description of Work: I take my Golden Doodle to this clinic.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy K.
09/2013
5.0
veterinarian
  + -1 more
They did an excellent job, they called me the following day to make sure everything was okay with my cat and I would recommend them.
Description of Work: They examined my cat and gave him a shot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

KELLY H.
08/2013
5.0
veterinarian
  + -1 more
They did a good job however they were expensive. They were very knowledgeable, and good vets.
Description of Work: We took our dog for routine check up and shots.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri M.
03/2013
5.0
veterinarian
  + -1 more
My 13 year old whippet, Tyler, was loosing weight and acting out. It turns out that he has high blood pressure and had developed separation anxiety. He is not on "puppy prozac" and high blood pressure medicine. The vet and staff were very accommodating.
Description of Work: The services included: a vet exam, blood tests, and blood pressure test.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Ann W.
03/2013
5.0
veterinarian
  + -1 more
They were very friendly. They seemed very knowledgeable and informed. Overall, I had a good experience. We will continue to go back to them.
Description of Work: Our dog goes to the Good Hope Animal Hospital for shots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33

jeff G.
03/2013
5.0
veterinarian
  + -1 more
It was time for all his shots, and like a physical and he had blood work done. I think their price is reasonable. People don't want to spend money on their pets, but it is just like people doctors. All that stuff is a lot of money. You are paying for a building, and all the workers and all the stuff. I think it is reasonable. I think they are very good. We like Dr. Berlin and we try to get her all the time. She is very good with our dog. They seem very concerned and we are very happy there.
Description of Work: We take our dogs to Good Hope Animal Hospital. We were last there 3 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc T.
01/2013
5.0
veterinarian
  + -1 more
Making an appointment was quite easy and we were able to schedule an appointment by phone for the evening after work. The waiting area is brightly lit and large. Plenty of room to sit and wait with your pet. We were escorted to the weight scale and then to our exam room within a few minutes of our appointment time. The exam rooms are small but serviceable. Everything is clean and organized. A vet technician asked a few questions and said the doctor would be in in a few minutes. Dr. Hauser arrived in a few minutes, greeted us, asked a few questions, and then examined out dog. Our dog was taken back to the lab for some blood testing and shots. Good Hope Animal Hospital has a full lab and can do most blood work examinations within minutes while you wait. Eventually, my dog was returned to me, we were informed of the results, given our prescriptions and left to checkout. Checkout and payment went smoothly. Everyone working at the hospital are always pleasant. Just another great visit with the best vets in the area!
Description of Work: Good Hope Animal Hospital has been treating our dogs and cats for well over 20 years now. We have never had a bad experience. Everyone is very professional and caring. We primarily see Dr. Michler for our dog but have also seen Dr. Berlin and Dr. Hauser. All three are excellent but we just really like Dr. Michler. Our current dog has allergies and Lyme disease but is generally in very good health. The veterinarians do an excellent job caring for our pets and offer options for treatment when expense is an issue. This is an outstanding veterinarian group! Our latest visit was for an annual exam and prescription refills. Most of the cost for this latest trip were for prescriptions. In previous visits, we have had surgery, tooth extraction, Lyme disease analysis, and euthanasia done. I know some reviewers have given lower marks for price. But I think the charge for services rendered by Good Hope Animal Hospital are very reasonable. And if any single bill is excessive and you are financially unable to pay it all at once, they will work with you on a payment plan. Also, after my dog was euthanized, they did not make me pay my bill after the procedure. The lady at the checkout said they would mail me the bill. The bill did not arrive for well over 30 days. I thought that was a thoughtful touch after such an emotional time in my life. Losing your pet is like losing a family member. And Good Hope Animal Hospital gets it. Kudos to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Benjamin B.
12/2012
5.0
veterinarian
  + -1 more
Dr. Heidecker and his staff are wonderful. Having four German Shorthaired Pointers we try to keep up with their shots and preventative medicine. It's nice to have found a veterinarian who's staff and doctors recognize that our GSPs are part of our family and are sympathetic to our sentiment regarding our dogs. The technicians treat the animals with care and respect. We never feel rushed during our appointments. Our recent visit was for our 3 year old GSP. Wally is a very anxious dog and displays nervous behavior (shaking, crying, cowering) when going places. When we arrive his attitude changes immediately. He settles down and his tail starts wagging as soon we go in. We take advantage of each visit by gathering information about the latest in treatments to better our dogs health. I am a little skeptical when it comes to buying treatments over the internet or at bargain warehouse stores. Good Hope always brings me up to date on the latest treatments and provides me with the assurance that we are getting only the best products available. This was an extremely bad year for fleas and ticks, we had our latest dog receive the lyme vaccination and started him and the others on a worming medicine. I love the fact that since their office keeps accurate records and we take our pups for regular visits, they are able to provide us with refills without having to make appointments. Our 3 year old got a clean bill of health this last visit, and we look forward taking the next one in soon. Having recently joined Angie's List I haven't had the opportunity to share previous experiences at Good Hope. We started bringing our dogs to Good hope over 7 years ago. We really couldn't fathom taking them anywhere else.
Description of Work: Standard checkup, and update of vaccinations for 1 of 4 dogs and preventative medications for all 4 dogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

annamarie B.
11/2012
5.0
veterinarian
  + -1 more
Operation went very well, they kept him overnight, releasing him with strict care instructions at home. Plus, follow-up appointments.
Description of Work: Good Hope Animal Hospital performed operation for rear left hind leg torn ligament. dog is 10 yrs old, 10 lbs and spoiled. They did an excellent job, treating me & dog with utmust respect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

judy G.
09/2012
5.0
veterinarian
  + -1 more
see above. Please I have no idea when the hospital was built so I put 2012 snce the site insists I put in a year.
Description of Work: We have recently adopted a puppy from a shelter...shortly after joining our family she developed Kennel Cough, Dr. McFarland and her staff at Good Hope took wonderful care of Pepper, and she's a happy healthy dog only a few days later. While we had her there the staff double checked that she was current in all her vaccinations and preventive care, and gave us careful instructions to prevent our other dog from catching the very contagious disease (she never did). Good Hope and Dr. McFarland are our family's vets from here on. They should be yours too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

John L.
06/2012
5.0
veterinarian
  + -1 more
They do a good job with the animals. I’m very pleased with their services. They are very professional.
Description of Work: I take my pets to Good Hope Animal Hospital for their shots, and general health services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Vicki G.
05/2012
5.0
veterinarian
  + -1 more
They are wonderful. We have used them for three surgeries and they have been available all of the time. We chose them because of their quality of service.
Description of Work: We take our dogs to Good Hope Animal Hospital for veterinarian care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniele F.
05/2012
3.0
veterinarian
  + -1 more
think I put this in the first paragraph. I could add that the checking out has been particularly slow over the years... the problem isn't so much my time but that my dog is waiting and he is not the best with other creatures... so there can be chaos while waiting.
Description of Work: In 2011 more than $200. bill for services performed... vet was perfunctory, quick and bill was a real surprise. In 2012 called for pet's shots... cannot afford a check up this year... no checkup.. no shots... disturbing to me since I have never needed to ask for this exclusion before.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Response from Good Hope Animal Hospital
Thank you for your concerns. I wish you would have contacted management as we are more than willing to help our clients with any concerns they have about our office. Veterinary businesses are required by law to abide by a code of conduct including what is called a "valid doctor-patient relationship" and a "standard of care". Your dog had not been seen by our office for over a year and for us to administer medications, including vaccines, without establishing that he was in good health would have been below the "standard of care". Our profession generally uses 1 year as the limit of a current "doctor-patient relationship" and you will find that most quality veterinary practices will follow that rule. As for the costs of our services, yes, the cost of veterinary care is expensive. Our hospital has a very high overhead as we carry only the best medications available, we have expensive state of the art equipment, our costs of our business loans & rent, and we have highly trained veterinarians and support staff who expect to be compensated with good wages and benefits. We do offer payment plans for our clients who may be having financial limitations and cannot afford to pay the full charges at the time of service. I am sorry that you are disappointed with our office, but I can assure you that we all work hard to provide the best of care and compassion for our clients and their pets, and most of our clients know and appreciate that. Dr. Rob Heidecker, Owner

Danielle B.
02/2012
5.0
house cleaning, veterinarian
  + 0 more
Expensive but excellent vets, techs and staff!
Description of Work: Senior cat bloodwork, medication, rabies vaccination

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2

Contact information

6108 Carlisle Pike Ste 120, Mechanicsburg, PA 17050

http://goodhopeanimalhospital.com

Service hours

Sunday:
10:00 AM - 2:00 PM
Monday:
9:00 AM - 7:30 PM
Tuesday:
9:00 AM - 7:30 PM
Wednesday:
9:00 AM - 7:30 PM
Thursday:
9:00 AM - 7:30 PM
Friday:
9:00 AM - 6:30 PM
Saturday:
9:00 AM - 12:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Veterinarians,
House Cleaning,
Animal Burial/Cremation

FAQ

Good Hope Animal Hospital is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 2:00 PM

Monday: 9:00 AM - 7:30 PM

Tuesday: 9:00 AM - 7:30 PM

Wednesday: 9:00 AM - 7:30 PM

Thursday: 9:00 AM - 7:30 PM

Friday: 9:00 AM - 6:30 PM

Saturday: 9:00 AM - 12:30 PM

Good Hope Animal Hospital accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Good Hope Animal Hospital offers free project estimates.
No, Good Hope Animal Hospital does not offer eco-friendly accreditations.
No, Good Hope Animal Hospital does not offer a senior discount.
No, Good Hope Animal Hospital does not offer emergency services.
No, Good Hope Animal Hospital does not offer warranties.
Good Hope Animal Hospital offers the following services: Animal hospital, general, orthopedic, laser and elective surgeries, vaccinations, wellness examinations, blood pressure measurement, pet referral, dentistry, digital x ray & laboratory, therapy (cold) laser treatments, ACL/cruciate ligament surgery, cryosurgery, Hill's Prescription Diet pet foods, Tonometry (eye pressure measurement)
Avian & reptile care, endoscopy, chemotherapy.

Contact information

6108 Carlisle Pike Ste 120, Mechanicsburg, PA 17050

http://goodhopeanimalhospital.com

Service hours

Sunday:
10:00 AM - 2:00 PM
Monday:
9:00 AM - 7:30 PM
Tuesday:
9:00 AM - 7:30 PM
Wednesday:
9:00 AM - 7:30 PM
Thursday:
9:00 AM - 7:30 PM
Friday:
9:00 AM - 6:30 PM
Saturday:
9:00 AM - 12:30 PM