Company representative was told that someone wanted to be home when the service was performed. A time window of between 9-10AM was scheduled for their arrival. When the end of the window was reached a call was made to the office. No one answered and a message was left. A call was also placed to the representative. A message was left and the call was returned within 1/2 hour. The representative stated that he was not aware that someone was waiting for them and that they were on another job. We were then told that they would be on-site at 1:30 PM. The representative arrived at 1:45PM and began the equipment setup. He then had to leave to get his crew. Another vehicle was parked in our driveway so instead of coming back to the house and asking us to move the vehicle, he drove on our lawn to exit the property. At this point we believed that the lack of respect for our time and property warranted not having them do the job. I would not use this company again!
Description of Work: Company was to pressure wash the exterior of our home and our deck and to apply sealant to our deck.
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Service Categories
Pressure Washing
FAQ
Hawk Ridge Professional Cleaning is currently rated 1 overall out of 5.
No, Hawk Ridge Professional Cleaning does not offer free project estimates.
No, Hawk Ridge Professional Cleaning does not offer eco-friendly accreditations.
No, Hawk Ridge Professional Cleaning does not offer a senior discount.
No, Hawk Ridge Professional Cleaning does not offer emergency services.
No, Hawk Ridge Professional Cleaning does not offer warranties.