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American Best Locksmith

Locksmiths

About us

American Best Locksmith is a professional mobile locksmith that brings a wide range of locksmith services to your front door, 24/7. Our technicians perform automotive, commercial and residential services daily. Cost is determined by job.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Commercial, residential & automotive emergency lockouts, ignition change, master key systems, closed circuit television & high security locks.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
13%
3
0%
2
3%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 32 reviews

Charles M.
08/2018
5.0
locksmith
  + -1 more
He explained everything thoroughly and did professional work.
Description of Work: Locks were re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa K.
09/2017
5.0
locksmith
  + -1 more
It was fine and done quickly.
Description of Work: Lock rekeying for the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

Mr. J.
07/2017
5.0
locksmith
  + -1 more
Replacement/Installation went well. Mike showed up on time, discussed
Description of Work: Replaced four LSDA locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele F.
05/2017
1.0
locksmith
  + -1 more
I purchased a prepaid service from this company. The initial call from them was several days later and not as designated by Angie's List terms. When they did call they wanted a picture of the locks. When told that I could not provide one as I did not have access and requested an appointment, she provided one and told me that they would call and let me know if they were going to show up. The morning prior to my appointment i telephoned to provide my new contact information as well as information about the locks. And expand the service request. The gentleman I spoke with told me the technician would call prior to coming tomorrow and I should provide him with that information at that time. At 4:43 pm the same day they called and said the don't have a technician for the area. When asked why they advertise that they do, she replied they no longer have a technician in the area. Angie's List is refunding my purchase but beware.
Description of Work: Rekeying locks and adding a deadbolt

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0


Response from American Best Locksmith
We are located in Philadelphia and service the surrounding areas up to a 20 miles radius. Unfortunately, we sometimes get Angie's List jobs assigned to us that are outside of our service area. When we received your job, it was over 50 miles from our location, so we called and explained to you that you are out of our service area. However, we still asked for pictures so we could evaluate your service needs and try to see if we could send someone to help you out. Because you were unable to send us pictures, we were not able to evaluate the job and determine if we could dispatch one of our technicians. We are very sorry for any inconvenience this may have caused and wish you the best of luck in finding a different locksmith company.

Leslie S.
04/2017
5.0
locksmith
  + -1 more
They were professional. The price was good. He said that he didn’t recommend those kinds of locks. A guy up at the store where I bought the lock, he said that he had never hear of anybody having problems with the lock. The thing is, I can’t blame either one of them because I don’t know which ones correct. The store had an interesting thing that the lock works, because obliviously it’s their lock and they sale it. The locksmith had an interesting thing that it’s not a good lock, because if I had bought the other kind of lock; then any time that I had a problem with a lock and I needed to change it, I had to get a locksmith; and he is a locksmith. So, both of them had a vested interest in telling me what they told me, so I don’t know who was actually telling the true or not. The price was real reasonable, he fixed it real reasonably. It was really a good experience. He took a picture of the lock and said if I had another problem with that lock again that he would come out; and he would buy the same type of lock, but it would be one that you couldn’t change yourself. You can’t blame somebody if you don’t know. I wasn’t sure if he was telling me the truth or not, but I don’t know. He might have been telling me the truth, that those locks aren’t very good.
Description of Work: They came out and they did the job. We had a lock where you could change the key yourself. You can actually change the key lock. It’s a technic where you put in the old key and use this little tool, then you put in the new key, turn it and it changes the lock. So, you can do it without using a locksmith. It had stopped working. He came out and looked at it, he took it apart and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Best Locksmith
We're glad our technician was able to assist you with the service needed and offer you advice on lock security. Thank you for the lovely review!

Cornelia H.
04/2017
5.0
locksmith
  + -1 more
Great! I was contacted very quickly to schedule appointment and they were able to come out in a day or so. I had calls confirming my appointment, and Mike was right on time. He thankfully had a well stocked truck and was able to replace the locks I asked for, all in finish/color I preferred. Very happy with the service and Mike was a real pleasure who cheerfully accommodated all my changes to original work order. Very much enjoying all my new, easy to use door locks!
Description of Work: I recently moved and wanted locks rekeyed as they were not easy to operate. I decided to upgrade bolt locks to code for ease and safety, and threw in another two doors to which I was missing keys entirely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Best Locksmith
Thank you for your wonderful review! We're so happy that Mike was able to accommodate all your needs and that the locks are performing well! Please keep us in mind for any future locksmith service needs you may have!

Vinod T.
03/2017
4.0
locksmith
  + -1 more
They were pretty good. They showed up on time and was able to take care of the work. They were polite and I was happy with the service. The part that was a little difficult was there was some confusion about scheduling but it got sorted out. The work was excellent.
Description of Work: I had a door that was locked and I lost the key. They basically unlocked the door for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from American Best Locksmith
Thank you for leaving us a review! We're glad that our services were to your liking, please do not hesitate to give us a call for services in the future!

Maureen O.
03/2017
1.0
locksmith
  + -1 more
The provider arrived very late in the time period in which he was expected. The provider seemed like he was in a hurry and he rushed through the job. The provider changed the locks on two double cylinder doors and one single cylinder door. Then the provider attempted to change the lock on the Andersen sliding glass door to our deck. When the provider finished changing the lock on the Andersen door, I tested the lock and it did not work. The lever on the inside of the door did not lock in the same manner as it did before the provider worked on it. I asked the provider to adjust the lock to the original settings and the provider alleged that the lock had been broken before he started working on it. The provider continued to try to fix the lock. At one point, the door could not be completely closed and there was a one inch opening between the door and the frame. When the provider finished working on the door, it was locked; however, the door can only be opened with a key from the outside. The latch on the inside of the door does not work, so the door cannot be opened from the inside. It was clear that the provider was not familiar with the lock on the Andersen door. I received a telephone call from the provider's company the next day. Based on my experience with the provider, I believe that the provider does not know how to change the lock on Andersen sliding glass doors and I do not want this provider to further damage the lock on that door by attempting to remedy the horrible and unacceptable situation that he created. I have contacted the Andersen company to request that Andersen repair the lock. In addition, the lock on the door to the garage worked for a short time and now that lock cannot be opened with the key. The key became jammed in the lock and I cannot even remove the key. In summary, the provider changed the locks on four doors. As a result of the provider's shoddy work, the locks on two of the four doors are now inoperable. That is not high quality work and I find that result unacceptable. The provider's shoddy work left me in a worse situation because I now have two inoperable locks which must be repaired.I request the following:1)I request a full refund of the $165.00 Angie's list purchase. 2)I request a full refund of the extra $75.00 charged by the provider at the time of the service call. The provider charged me an additional $75.00 and I gave him a check in that amount. When I talked to the provider's company the day after the service call, I was assured that the $75.00 check would not be cashed; however, American Best Locksmith did in fact cash that check.3)I request reimbursement of the time and money that I will have to spend to repair the lock on the Andersen sliding glass door and the lock on the door to the garage. I do not have the full amount of those charges at this time, but I would be happy to provide that information when those repairs are completed.Thank you for your help with my requests to remedy the many problems created at my home by this provider.
Description of Work: The provider changed the locks on three doors and attempted to change the lock on a fourth door.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$165

Response from American Best Locksmith
We thank you for taking the time to write a review for our business, and are sorry to hear that you had an unsatisfactory experience. The technician that went out there did everything that he was instructed to do: he provided the service of four locks re-keyed and started working on completing the service for the additional lock. While he was out there you had to leave and he was unable to finish working, which is why the work on the Anderson doors is incomplete. We tried numerous times to reach out to you so we could finish the work, but to no avail. We're extremely sorry that the service was incomplete, but it is difficult for a technician to perform a service to the best of his abilities when he is not given the proper time that is necessary to ensure a complete job. Due to your dissatisfaction we will gladly refund the additional $75 that was taken for the lock, and we recommend you reaching out to Angie's List directly so they can issue you a refund for the re-key deal. Our main goal here is to guarantee customer satisfaction, so we're very upset that we could not have resolved this issue for you back in November when the service was initially completed.

David A.
03/2017
1.0
locksmith
  + -1 more
They showed up 2 hours past the appointment time. We were then told that it would be an additional $400 above the deal price.
Description of Work: Locks re-keyed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from American Best Locksmith
We sincerely apologize for our technician's delay, he got held up at a job he was working on prior to your appointment time. Unfortunately, the locks that you have are over 60 years old, so they are not able to be re-keyed. Our technician offered to change the locks for you at an additional price quoted between $199-400 depending upon the types of locks to be utilized. We're sorry that you were displeased, but if there is anything else we could do to assist you, please do not hesitate to let us know. Thank you for your feedback.

Theresa K.
01/2017
5.0
locksmith
  + -1 more
It was done in a timely matter and without a mess.
Description of Work: I had locks switched out on a newly purchased home. I thought this was for four locks as stated, but was surprised when he asked which two locks I wanted changed. He then offered to change four for an extra fee,but I needed it so I went ahead and just complied. The work was fast and he did what he said, but it was pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from American Best Locksmith
Thank you very much for your feedback!

Natalie O.
01/2017
5.0
locksmith
  + -1 more
Very well but, I was charged for 5 because I needed 5 done initially. However, we did not have a key for one of the locks and he could not rekey it. I did not realize it until days after.
Description of Work: Rekey 5 locks but only 4 could be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Best Locksmith
Thank you for your review! The deal we have running on Angie's List is for 4 locks rekeyed at $175, any additional locks can be serviced at an extra charge. If the locks don't have the keys we are unable to rekey them; they would have to be replaced. Please let us know if you're interested in getting a lock change service done, we'll be happy to assist you!

Kelsey S.
01/2017
4.0
locksmith
  + -1 more
It was okay, I just had to call a couple of times, cause they accidentally overcharged me and everything, but It was okay. They got it figured out and everything. It was fine. They were trying to ignore the fact that I already paid the $135 and charged me the full $300 for the full job. I had to get them to refund me. Price was fine. Quality was pretty nice. It?s not their fault, we live like an hour away. I guess I would use them again, but I wouldn?t have no reason to, I don?t need to rekey my locks again. I think they did a good job. It was just a little confusing, it was a little bit of a hassle, but they did a good job. It took 20 minutes. Worker was nice.
Description of Work: I used American Best Locksmith for $175 for 4 locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Mark & Eucharia B.
08/2016
5.0
locksmith
  + -1 more
First, I called to verify the details of the coupon offered through Angie's list which would allow for 4 locks to be re-keyed for $175. My question was what would happen if I purchased the coupon and then the locksmith came out to tell us that the locks needed to be replaced. The answer was simple - they'd allow the coupon to be used toward the purchase of new locks as well. I made the appointment for 7 pm (after work) and the technician actually called me at 6:28 pm to see if I could come earlier. He called just as I was planning to leave my current home, so we ended up meeting at about 6:50 pm or so. Not bad - at least I wasn't sitting around waiting! The locksmith looked at our locks on two doors and quickly pointed out that both doors had double deadbolts on them with different cylinders in addition to another lock in the doorknob too. What we thought was two locks per door was actually three locks per door. The cost to re-key the additional locks was $40 each, so we ended up calling the office to pay the additional $80 via phone. He did give us the option to put new locks on the doors, but pointed out that the cost would be higher for a new install and that for the purpose we needed him there, it wasn't necessary to spend the extra money. There is a third door to our fenced backyard, however once we looked at it together, the access to the deadbolt and lock on the doorknob were both only on the interior of the home so he recommended not changing that unless we wanted to pay for a new install. We'll probably be changing that door at some point anyway, so we agreed to leave it as is. We appreciated his honest feedback on how to best meet our needs and never felt like he was trying to get us to spend extra money. We have the same key to all the doors and he made 4 keys for us on site. This was the first time I've purchased any coupons or services from Angie's list and I'd have to say I'm pleased. I got my receipt via e-mail this morning. I'd definitely call them again. All in all, the work probably took about 1.5 hours.
Description of Work: We wanted to have the locks on our new home re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Anthony S.
05/2016
5.0
locksmith
  + -1 more
Purchased discounted services on Angie's List, which reduced my expected cost considerably. The locksmith was at my house in under an hour and completed the work in about 45 minutes. He could not have been more pleasant and professional. We have a very high-end front door, and the locksmith was very careful not to damage the finish. I would unreservedly recommend American Best Locksmith to anyone in need of locksmith services.
Description of Work: Re-keyed four locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jean N.
05/2016
5.0
locksmith
  + -1 more
I wrote it all above. Mike gets five stars. He also took a picture of the ID card to my high security lock to put on file in case my keys get lost and I need a duplicate. because this is a specially designed key for this high security lock. He called in my debit card and then we were done.
Description of Work: First he called to say he was on his way. Then he called and asked whether I wanted gold or silver colored locks. Then he came and he explained that the high security lock with the double cylinder was top of the line and Israeli made. (The Israelis are tops in security) and then he showed me the key and said the key could not be duplicated. It is thick like a car key. He only took about 20 minutes to install the high security lock and the new doorknob I asked for. He oiled the locks so they move smoothly and told me and showed me how to operate the locks. I didn't have a plate on the doorjamb and that is why he suggested I get a new doorknob. He put one in right on that broken in doorjamb and fixed it. They work like a charm. I no longer feel someone can get in. A job well done, one time and done in no time at all. Five stars to Mike for his effort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

lyndia L.
02/2016
5.0
locksmith
  + -1 more
We hired this locksmith to replace locks in our new home. They were on time, took on a large project, and got all the locks done in a very efficient time. The whole experience was stress and worry free.
Description of Work: Changed locks at our residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jesse .
01/2016
5.0
locksmith
  + -1 more
This Company is 24 hours and 7 days a week. A family member told me about this Company because I lost my car key for my Chrysler 300 2009. The service man came out and made me a new car key on site, he made me the key wit the remote attached to it and programmed the key so it would start the car. They help me out with a good price and helped me with the service. They came out fast and the service was quick and professional. Thank you.
Description of Work: Made a key for my car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Darcie G.
01/2016
5.0
locksmith
  + -1 more
I had trouble with the lock on my front door and I couldn't lock it when i was leaving for work. This company had someone to me in less than 1 hour. The technician Luka was able to fix it in 30 minutes. He had all the parts that were needed. Thanks to him I was able to get to work in a timely matter.
Description of Work: Fixed my door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Krista B.
01/2016
5.0
locksmith
  + -1 more
From the beginning it went great. The team is super responsive. They made sure they were able to provide me the best information possible, so had me send in a picture of the lock I needed to access- this allowed them to give me a precise price quote. They were very professional, informative and helpful. They came quickly and the technician was very knowledgable and professional. This is a great team of people I'd be happy to recommend and work with in the future.
Description of Work: Re-keyed three locks, provided access to 2 locks, and changed those 2 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Natalia M.
01/2016
5.0
Definitely call this company if you need an older model car key made. I have a car that is about 25 years old a lot of places I called told me either an outrageous amount to have the key made or basically they couldn?t make my key period. When I called Phila Locksmith they gave me an exact price over the phone and had someone to me in about an hour. The technician Al, made me a key for my ignition and a key for my door, because my vehicle had 2 different keys. I was able to pay using my credit card which was a plus because I had absolutely no cash on me. This company is the company to call if you ever need immediate service and do not want to wait.
Description of Work: Made keys for my vehicle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Dinah D.
06/2014
5.0
locksmith
  + -1 more
They were good. They change the keys on the car and house, they did everything so fast. I was really satisfied with them.
Description of Work: I used American Best Locksmith for locksmiths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

stephanie D.
01/2014
5.0
locksmith
  + -1 more
I was in the city to celebrate my anniversary and while enjoying a few cocktails I managed to loose the keys to my car, I searched all over the restaurant I was at and could not find them. The waiter gave me the phone number to these guys and the rest is history. I called into the office it was just about midnight and the girl who answered was very polite and calmed me down reassuring they would have the technician there in about a half hour. It was just over 45 minutes when the guy alan showed up and helped me out. He made the new key to my car in a few short minutes and he even cut me a spare to avoid loosing it in the future. when he finished he gave me the receipt and was so helpful I did not have enough cash on me so he told the office i was going to split the payment with cash and my card it was so easy to deal with these guys and the price they told me on the phone was exactly what I paid. I will recommend them to anyone I know who needs the service of a locksmith. I even gave the business card alan gave me to a guy who was locked out of his car the other day during the snow at the super market. By the time I was coming out of the store there was already a guy on site unlocking the guys door!
Description of Work: Replaced my key to my car in the middle of the night!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Mario C.
12/2012
5.0
locksmith
  + -1 more
Wonderful job overall. I called and on the first ring a representative picked up the phone. She forwarded my response to an oncall locksmith who called me back within 5 minutes. Arrived at my house within 30 minutes (keep in mind I called at midnight!). diagnosed the problem very quickly and showed me what the problem was. I needed a new lock, he saved me lots of money by using one he had in his truck instead of having me purchase a new set from the manufacturer. Ran into some very technical issues but again quickly resolved those problems. Spent approx 1 hour on the job. Gave me the price I was quoted and gave me the option of cash or credit. Very polite service man. I would HIGHLY recommend this company. Good thing I didn't read the other reviews because they were pretty bad. My experience was very different than the others.
Description of Work: Replaced my front door lock. The key would not open or close the door. I needed emergency services at 12am!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from American Best Locksmith
Thanks for the kind words [member name removed]!

MARY A C.
09/2012
1.0
locksmith
  + -1 more
I was satisfied with the promptness of service. I was satisfied with the new locks performance. I am not satisfied with the lack of professioalism and the big difference in the price quoted. I am not seatisfied with not providing me with a business card on request. I am not satisfied that their address is not on the receipt. I am not satisfied with the uneasy feeling the technician may or may not be in possession of the keys to my house. I also feel I was overcharged for the service performed. He was only here for thirty minutes. I also do not like the ideal he was insisting on cash. He should have told me that before he performed the work. That also should be fully stated in the yellow pages and when I made the appointment over the phone.
Description of Work: I am very dissatisfied with the cost of service. I was quoted on the phone a price between $135.00 to $`165.00 for the cost of changing the tumbles over the phone. When the technician arrived, he performed the service adequately but I was taken aback when he asked for cash, or my credit card. He even offered to take me to the bank to get cash. I told him I was never infomed he would not take a check. I don't hand my credit card over unless I see where it is going if I am not in a business establishment. I also do not go off with a stranger to a machine to get money. When I complained about the difference in the price quoted to me, I was told by the technician that he sets his own price regardless of what is quoted because they do not know what he does. I informed him I had this same job done several years ago and I only paid $165.00 for the job and this technician told me I should have called them. I was also upset because he changed four tumbles but only gave me two keys. I informed him that for $285.00, I should have been given at least four keys for the four locks he changed. I am concerned that he is walking around with some of my keys. I called and complained and I am still awaiting a response. When I called back to check the status of my complaint, I was asked who I spoke with and I told them the person never identified himself to me and I asked this person for her name and she never gave it. When I asked for an address, I was only told they had several. When I asked if the bustleton address was one of them she only agreed but never gave me the exact address until I specifically asked her was it 10871 Bustleton ave. I also complained their address was not on my receipt and I also told her that I asked the technician twice for his business card and he kept telling me it was out in the truck but never provided it to me. I found this company very unprofessional. I will not use them again for the stated reasons.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$285

Response from American Best Locksmith
Apologies for such the later response as we have completely revamped our online customer service team and are just accessing Angie's List now. When I viewed the details of your service with our technician I found that we did record the complaint you had lodged over the telephone and found that this technician was making this a reoccurring behavior, he was relieved of his duties shortly there after. We find that the actions of the locksmith were not what we at American Best strive for when serving our customers. All technicians are to provide a final price, BEFORE they complete any service for our customers based on that unique situation. However, we still DO NOT accept checks as a form of payment. Once again I would like to apologize for the unprofessional behavior that the technician displayed, but also thank you again for your complaint so that we could prevent this from happening again.

Mike A.
07/2012
2.0
locksmith
  + -1 more
I will never use this company again. Highly priced, uses inexpensive materials and extremely unorganised. After promising a certain time to do the job, they did not arrive until 2 hours later. I was told arrive at 10 am. I leave my job to go to my house and then receive a call it will be I was originally told the lock add on an additional hour for service. I can not go back to job so I wait. After an hour passes another technician calls to tell me it will be another hour before he arrives. He calls to say he is at my house but he was actually at another house. The dispatcher gave him the wrong address. I tell him the correct address and he says he is in the area and it will only take another 15 minutes. 45 minutes later I call him and he does not answer the phone. I call dispatcher who sends out man to arrive another 45 minutes. I have wasted 2and a half hours. The job was to originally cost $285 but because of my aggravation he took off $20.00. I do not know about you but my time and aggravation with this company is worth more than $20.00. I used this company several times before, but I will never use them again. Further he deadbolt they put on was a cheap $10.00 version you can get at any hardware store.
Description of Work: put an inexpensive deadbolt lock on front door.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$265

Response from American Best Locksmith
Hello [member name removed], We have a new online customer service team at American Best and we saw that your complaint had previously went unattended to. I attempted to view the service information from that job but was unable to find anything for the address you provided. If you would kindly respond with any additional information you may have that would be much appreciated so that we can take appropriate corrective actions.
    • 1(current)
    • 2

Contact information

2727 Philmont Ave # 112, Huntingdon Valley, PA 19006

http://www.americanbestlocksmith.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
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*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

American Best Locksmith is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

American Best Locksmith accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, American Best Locksmith does not offer free project estimates.
No, American Best Locksmith does not offer eco-friendly accreditations.
No, American Best Locksmith does not offer a senior discount.
Yes, American Best Locksmith offers emergency services.
Yes, American Best Locksmith offers warranties.
American Best Locksmith offers the following services: Commercial, residential & automotive emergency lockouts, ignition change, master key systems, closed circuit television & high security locks.

Contact information

2727 Philmont Ave # 112, Huntingdon Valley, PA 19006

http://www.americanbestlocksmith.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day