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SERVPRO of Lansdale

Drywall, Biohazard Remediation, Mold Testing & Remediation,

About us

SERVPRO of Lansdale was opened in 1995 by Rick and Kristina Lutz. SERVPRO of Lansdale understands the stress and worry that comes with fire or water damage and the interruption it causes. Our goal is to help minimize the disruption and quickly make you feel "Like it never even happened". Our team is ready to respond to any job size or needs 24 hours a day, 7 days a week. Our staff and crews are highly trained in property damage restoration. From initial and ongoing training at our corporate training facility, to regular IICRC industry certification, you can be assured our staff is equipped with the knowledge they need to restore your property. With advanced “real-world” training facilities, you can be assured that SERVPRO of Lansdale is properly equipped to meet your needs If you would like to schedule service for your home or business, please call today!

Business highlights

32 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
14%
2
0%
1
29%


Rating CategoryRating out of 5
quality
3.5
value
3.0
professionalism
3.4
responsiveness
4.4
punctuality
4.2
Showing 1-7 of 7 reviews

Rebecca C.
01/2015
1.0
unknown
Description of Work: They spent hours measuring the four rooms affected by the (minor) shower overflow. They then moved a dozen very lightweight items, scooped up one garbage bag of trash, vacuumed about 15 square yards of damp (not soggy) cheap basement carpet, and set up eight fans and three dehumidifiers for four days. They missed a whole area of carpet that could have used extraction, left a hamper full of soaked clothing sitting next to the dehumidifier (never even looked to see if there was standing water in it!), busted the arm off an antique couch during their work and said nothing, and for this I was charged nearly three grand! I checked in Graingers industrial catalog, and could have bought half the equipment and done the job myself for that price! Nothing they did required any professional knowledge. It was a total ripoff. I called three other contractors on Angie's List for a comparable estimate for the job, and they all came in at about half the price. NEVER will I use Servpro again, anywhere. Go online and read the many customer complaints about Servpro as a corporation. I wish I had before I hired them! And get a written estimate in advance! Live and learn....

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$2,800

Dan M.
01/2015
1.0
unknown
Description of Work: Stay away from this franchise location. When challenged on the quality of the job they became defensive to the point of being belligerent. When challenged on items not done or used on the job (scaffolding, removable floor covering,etc) they re-did the quote after the job was completed and backed into their original number by jacking up the prices or adding new service charges. Carpet cleaning became "heavily soiled" carpet with an increase price. Furniture manipulation was added in to the pricing. Both the carpet and furniture were there at the initial quote. So this means either they are incompetent with quoting, or they are of suspect character. Either way, stay away. I paid them off just to get them out of my house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$13,000

michael C.
06/2014
3.0
drywall
  + -1 more
I had to pay $1,000 deductible and the insurance paid the rest. They were good. The contractor that did the drywall replacement did a good job. It probably took twice as long as it should have because he was by himself. I would use them again but I wouldn't agree to have a single guy come out. I didn't shop around for price because I knew I had to pay $1,000. They were great and fast getting here to get everything dried out but the guys that did the repairs took 5 days. The work was great and everything got done but we had to live with a contractor blocking off half our house.
Description of Work: We used SERVPRO of Lansdale because of water and smoke damage. They pulled out a bunch of drywall, dried out the house and replaced everything.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$4,500

John D.
07/2013
5.0
Worked with my schedule to complete the job. Very cooperative
Description of Work: Removed water damaged walls and left fans and dehumidifiers for tome required to dry area (5 day's)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer M.
04/2012
5.0
While the results of the tests were inconclusive about the cause of the problem, John was able to advise me of the best course of action to remedy the situation. If I ever need services offered by ServPro in the future, I will definitely not hesitate to call (or to recommend them)! I was extremely pleased with the professionalism and helpfulness of John. It's great to know that there are still people out there that aren't only looking out for themselves.
Description of Work: I called ServPro because we had mold appear in our bedroom. We believe that the mold developed from faulty installation of some windows we recently had replaced. John came out and did a moisture test and thermal scan.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie S.
04/2012
5.0
They are a big company. We had a flood here, the insurance company said we needed someone to come out and dry out the floors. They were here for 2 weeks. They are huge in the country, I would recommend them to others. Huge industrial humidifiers were running 24 hours a day for 2 weeks to dry out everything. Somehow that sucks the water out from under your ceramic tiles. They have a hand held machine to tell how much moisture is under the tiles. They keep the machines running until all that moisture is gone. They tore up a bathroom floor for me, the tiles had to be removed. It was a huge job. I just paid my deductible. That's their claim to fame, they are johnny on the spot when something happens. They came out several times a day to measure how much moisture was under the tiles. They took up the original tile floor.
Description of Work: Servpro did work for me. They dried out the water from under the tile floors and under the carpeting.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2004
5.0
SERVPRO WAS SENT TO OUR HOME BY OUR INSURANCE COMPANY WHEN OUR BASEMENT FLOODED. SERVPRO WAS EXTREMELY FAST IN RESPONDING TO OUR CALL. STEVEN WAS PLEASANT AND PROFESSIONAL. THEY WERE EFFICIENT IN REMOVING DAMAGED CARPET AND BELONGINGS.
Description of Work: THEY CLEANED UP THE MESS, LEFT FANS TO TRY TO DRY THE CARPET, REMOVED DAMAGED CARPET AND CHECKED FOR MOLD AND MILDEW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    777 Schwab Rd, Hatfield, PA 19440

    servprooflansdale.com

    Service hours

    Sunday:
    6:00 AM - 12:00 AM
    Monday:
    6:00 AM - 12:00 AM
    Tuesday:
    6:00 AM - 12:00 AM
    Wednesday:
    6:00 AM - 12:00 AM
    Thursday:
    6:00 AM - 12:00 AM
    Friday:
    6:00 AM - 12:00 AM
    Saturday:
    6:00 AM - 12:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drywall,
    Biohazard Remediation,
    Mold Testing & Remediation,
    Asbestos Removal,
    Water & Smoke Damage

    FAQ

    SERVPRO of Lansdale is currently rated 3.4 overall out of 5.

    Sunday: 6:00 AM - 12:00 AM

    Monday: 6:00 AM - 12:00 AM

    Tuesday: 6:00 AM - 12:00 AM

    Wednesday: 6:00 AM - 12:00 AM

    Thursday: 6:00 AM - 12:00 AM

    Friday: 6:00 AM - 12:00 AM

    Saturday: 6:00 AM - 12:00 AM

    SERVPRO of Lansdale accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, SERVPRO of Lansdale does not offer free project estimates.
    No, SERVPRO of Lansdale does not offer eco-friendly accreditations.
    No, SERVPRO of Lansdale does not offer a senior discount.
    Yes, SERVPRO of Lansdale offers emergency services.
    Yes, SERVPRO of Lansdale offers warranties.

    Contact information

    777 Schwab Rd, Hatfield, PA 19440

    servprooflansdale.com

    Service hours

    Sunday:
    6:00 AM - 12:00 AM
    Monday:
    6:00 AM - 12:00 AM
    Tuesday:
    6:00 AM - 12:00 AM
    Wednesday:
    6:00 AM - 12:00 AM
    Thursday:
    6:00 AM - 12:00 AM
    Friday:
    6:00 AM - 12:00 AM
    Saturday:
    6:00 AM - 12:00 AM