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IT Landes Co

Founded 1929 • With Angi since March 2004

Homeowners in Montgomery and Bucks County have trusted IT Landes Company since 1929 for professional, dependable and affordable home comfort, fuel oil and plumbing service and installation. 100+ Employees. 100% Employee Owned.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(106) Verified Reviews

Showing 1-25 of 106 reviews
Mary N.
1.0
01/05/2023
I called them to come out because when oil heater went on it filled the house with fumes. I was impressed that they came out so quickly. It went down hill from there. I paid 188 dollars for nothing getting fixed. I was told they needed to come back and finish the job. I called to have them come back but was told I would need to join their Gold Shield membership for them to come out and clean it. I said I really don’t want to join I just want them to complete the job. Again I was told you need to join that’s how we do it. So now I know why they didn’t finish the job. So I am out 188 dollars for nothing accomplished. Oh I wrote to them twice and never got a reply Dissatisfied customer
Description of Work
Clean the heater
Category
heating & air conditioning/hvac
Amy D.
1.0
06/02/2021
Company was very responsive to come out for an emergency with a clogged drain and that were anything positive ended. They arrived at our home and and spent 5 hours with a auger and were not able to clear the drain. They said a superb would not call them back and that they couldn’t do any else. They left us and gave us no other options or solutions for help. I called the secretary to complain and she was concerned but I never received a call back about this poor service. I am disgusted by the lack of customer service and decency that they couldn’t pass along a tough problem to a supervisor. I will never recommend this company-
Description of Work
Drain clog
Category
plumbing, sewer cleaning, drain cleaning
Melvin K.
5.0
01/11/2021
Excellent Technician responsive and knowledgeable.,polite and pleasant. Felt very comfortable with the techniciand and the Company IT Landes
Description of Work
Added Bacteria removal devices and changed filters on two HVAc systems
Category
heating & air conditioning/hvac
Dennis M.
5.0
11/24/2020
Precise installation. This firm is good at on-site identification of problems that can be tied in for less cost correspondent with the contracted work.
Description of Work
Backup Sump Pump
Category
plumbing, air duct cleaning
Bernard O.
5.0
04/18/2020
Great, Dean Mack is a wonderful representative for IT Landes & super, thorough technician who has service us since the 1980's. He tells us what he did, what it needs & makes recommendation & we added part & now feel confident through A/C season.
Description of Work
Replace capacitor
Category
heating & air conditioning/hvac, air duct cleaning

Service Provider Response

Thank you for sharing your favorable comments. We appreciate your patronage!
Marguerite S.
5.0
12/27/2019
Perfect. It Landes is dependable and I always know and can depend on their professional techs and the ability to always handle whatever work I need done In my plumbing needs.
Description of Work
Cleaning of drains
Category
plumbing
David B.
5.0
08/26/2019
My visit today was twofold, the first being a full home inspection to check for any plumbing issues. Mike E. was a great resource; he made quick tweaks to our toilet tanks to improve the flush and gave me great advice on a change we're planning for our utility sink. He also pointed out concerns I should raise about existing work performed by another company, which I was able to get addressed immediately saving me from possible longterm damage or unnecessary expenses when selling the home in future. From our water conditioning system to our toilets to our insta-hot to our pump systems, Mike was throwing solid gold at me. He was generous with his time and expertise. I'd had some concerns with our water pressure after a job performed by another company, and Mike really helped me navigate the issue. I'd known IT Landes as our HVAC company, but only recently discovered them as a plumbing solution. I wish I'd known they were in this field before working with anyone else! As a young homeowner who did not come from a terribly handy household, I learned so much in such a short window. Mike didn't beat any dead horses, but he took the time to make sure I understood every issue and gave me great pointers for maintenance I could stay ahead of myself rather than having to go out of pocket on down the road. This Gold Shield Inspection was worth the price of admission just from the knowledge I got from Mike this morning. The second purpose of Mike's service call was maintenance for our tankless water heater. I'd done some research before hiring IT Landes for this job, and there had been some hemming and hawing by other company's sales departments about how hard and uncertain a task it was. While it's definitely something I want a pro for, I was especially glad I'd hired a pro who made it look easy. While I wouldn't necessarily want to (or have what I'd need to) undertake it myself, it's always great when you can understand what your plumber is doing and they confidently and capably address it quickly and efficiently. On top of it all, IT Landes was very competitive with pricing for the value I received in this service. I would recommend IT Landes Plumbing (as well as their HVAC team) without reservation!
Description of Work
Tankless Water Heater Service and Full Plumbing Inspection
Category
plumbing

Service Provider Response

Thank you for sharing your experience! Your case is a prime example of how our Gold Shield Plumbing Inspections can benefit homeowners.
Rodney G.
5.0
07/09/2019
I have had ITLandes out now for many issues and each and every time the did a wonderful job. Today, they came out for my ac unit which stopped working. In minutes he had it up and running and the price was reasonable. I had a furnace issues back in winter - very complicated issue and they finally found the problem - I was very happy with their work and I will continue to use them in the future.
Description of Work
HVAC - ac was down and needed to be looked at
Category
heating & air conditioning/hvac

Service Provider Response

The employee-owners of IT Landes thank you for your patronage, and this favorable review.
Dave M.
5.0
06/25/2019
We had a hot water heater installed today. A couple hours later I was in the basement and smelled gas. Called dispatch after hours and they sent Derrik who quickly found the leak and sealed it off. I would recommend IT Landes to anyone. Thanks.
Description of Work
Hot water Heater
Category
plumbing

Service Provider Response

Thank you for taking time to post this positive review.
Miriam S.
5.0
10/26/2018
The technician arrived early, applied booties when walking through the house, replaced the filter in the air exchanger, explained things to me as he went and was most professional. I never fear having IT Landis in the house!
Description of Work
Needed to have my HVAC inspected and ready for winter
Category
heating & air conditioning/hvac, plumbing

Service Provider Response

Thank you
Geoff B.
5.0
08/28/2018
My unit was having multiple control board issues. IT Landis surprised me by replacing the entire outside compressor unit, free of charge, rather then only replacing the boards. They really stand by their work and they stood up for their customer.
Description of Work
Replaced AC compressor.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for taking time out of your day to share your experience! We look forward to continuing to work with you in the future.
Rachael A.
1.0
07/06/2018
The service tech, Zach Tomasso, was late, unprofessional, and rude. He called in the morning saying that he would be at my house within the hour. 3 hours later I had to call the main office because I thought he had cancelled the appointment. After 4 hours of waiting, Zach finally got to my house with a bad attitude. He acted as though we were inconveniencing him to come take a look at our HVAC for preventative maintenance. After determining that the furnace needed replacing, he was short in his responses and was in a hurry to leave without explaining things to us. He was supposed to give us an inspection checklist and never did. I had to call the main office and have them mail it to me weeks later, after I naively assumed that they would get back to me with pricing for new systems. An employee is a reflection of the company, and this company is awful. Zach even managed to somehow violently shove our house filter into the unit so much that it got crushed and I had to fish it out of the vent. He unplugged multiple wires in the furnace since he told us not to use it again (found when our second opinion came to check on the unit). Even though I still need a new furnace I'm so glad that all that money is going into more professional hands and NOT IT Landes. Skip the horrible techs and crappy customer service. Find another company.
Description of Work
Preventative Maintenance Inspection
Category
heating & air conditioning/hvac
James R.
5.0
02/19/2018
He diagnosed the problem and fixed it without wasting time.
Description of Work
Furnace was shutting down several times a week
Category
heating & air conditioning/hvac, heating oil companies

Service Provider Response

[Member Name Removed], Thank you for your great review. We appreciate you taking time out of your day to share your experience. We agree, Jerry is a great tech to have on our team! We look forward to servicing you again in the future!
kristine H.
5.0
10/19/2017
We could not be happier with IT Landes. When we move to the area and bought our house, first started with oil delivery and have had great service. We then had our oil furnace serviced. I have to say that the first technician was not very thorough and missed some things. We asked for someone else. Another technician came out immediately. He was great and we have had him back every year. He is thorough and leaves the house just as he found it. No company/person is perfect and things happen. When it does, if they listen and correct the issue, I will absolutely give them another chance. We then had some plumbing work done and a few of the jobs were not simple tasks - we have an old house and there is not a lot a space among other issues. The work was impeccable! It is so clear he was proud of every aspect of his work and cares about every detail. Very impressed. Other companies are just concerned with getting it done as fast as possible, even if that means cutting corners. I agree the prices may be slightly higher than other companies, but you get what you pay for. IT Landes does quality work and their prices reflect that. Good work deserves a good wage.
Description of Work
Oil delivery, oil furnace maintenance, plumbing (bath room, pressure regulator, water heater, replaced outside faucet, updated shower plumbing)
Category
heating & air conditioning/hvac, plumbing, heating oil companies

Service Provider Response

Thank you for the "A" rating and for your patronage.
William H.
5.0
08/11/2017
On time, thorough and professional.
Description of Work
Annual a.c. servicing.
Category
heating & air conditioning/hvac, plumbing

Service Provider Response

Thank you!
Nanette H.
5.0
07/13/2017
They were professional and did what they said they would do. They came up with an innovative way to reroute the pipes that works.
Description of Work
They fixed some pipes that were coming in from the outside and rerouted the run off for my sump pump.
Category
plumbing

Service Provider Response

Glad to hear you appreciate the work we performed.
John F.
4.0
01/30/2017
Technician replaced a Mohn faucet and cartridge, then caulked site when completed. Quality work but I thiught a little expensive for .65 hours at $245.
Description of Work
Leaking bathroom shower faucet.
Category
plumbing

Service Provider Response

Thank you your feedback. We are glad to hear you are satisfied with the repair
Robert C.
5.0
12/06/2016
We've used them several times. What stood out the most was their overall professionalism. The unit has been holding up fantastic.
Description of Work
They put in our geothermal system, it's an underground heating system.
Category
heating & air conditioning/hvac

Service Provider Response

We appreciate you trusting the employee-owners of IT Landes with your family's comfort.
Patricia W.
5.0
10/14/2016
The are very reliable, they maybe a little costly but they stand by their product. They are very polite and punctual.
Description of Work
The company came out and cleaned the burner, and also the burner in the art studio.
Category
heating & air conditioning/hvac

Service Provider Response

The employee-owners want to thank you for positing your favorable comments.
David B.
5.0
10/05/2016
We've used them over the years they do good work have good people. They are very responsive they do good work and their fairly priced.
Description of Work
I used IT Landes Co for plumbing service.
Category
plumbing

Service Provider Response

Thank you for your favorable post
Michael M.
5.0
09/03/2016
During a heat wave our AC unit died on a Saturday morning. After calling 5 different companies for after hours/emergency service, Landis were one of the only ones who responded and in a timely manner. Dean came out within an hour as he had stated and did the work in a timely and professional manner. It was also encouraging to find our he has over 30 years of experience working for Landis! I have used Landis recently to replace a sump pump as well. They have always been very professional and their quality of work is excellent. They are also very trust-worthy. As others have said, they may not be the cheapest, but they are fair and you can have peace of mind that they will do quality work and present themselves in a very friendly, professional manner.
Description of Work
Repaired AC unit - replaced capacitor
Category
heating & air conditioning/hvac

Service Provider Response

We appreciate you taking the time to post about your our recent service call at your home. The employee-owners of IT Landes take great pride in delivering prompt professional service, at a fair price.
Tabatha S.
5.0
06/11/2016
Our kitchen sink clogged on a weekend evening, so it was an emergency call to have them come out and take a look. The plumber used his super-duper unclogging liquid and his pipe drill to try and clear it out, but it wasn't working. He at least got the standing water to go down that night, but had to come back later with a helper to finish the job. The 2 came the next business day and were there for about 3 hours - they had to cut the pipe open in the basement and take stuff out. There was a lot that had calcified so it was rock hard and he was jamming a 1 inch pipe into the 1.5 inch pipe just to knock off as much of that as possible. But they got it done and now the kitchen sink drains like a charm. Only downer was the disposal started leaking and we had to replace that as well. My best guess is the liquid he was using eroded the metal casing inside where the electronics are and that's what caused the leak. But it was a very old disposal anyway, and he said he has used that stuff on sinks with disposals all the time and it was never a problem. In any case, he was very nice and very helpful - he made his own extra stop just to check progress before the business day visit, and he even offered to come help us install the disposal if we needed it (though we did not). I would definitely use them again.
Description of Work
Unclogged the kitchen sink, which required cutting into the line and removing as much out of the pipe as possible.
Category
plumbing

Service Provider Response

We appreciate you taking the time to post you favorable comments about our recent plumbing service work.
Patricia M.
5.0
02/27/2016
Very well. I have been dealing w/ IT Landes for over 30 years & have always found there work to be top notch. They are A bit higher than others but they are always there on time w/ good help who leave the project neat & clean.
Description of Work
Installed a hot water heater
Category
plumbing, water heater repair, water softeners

Service Provider Response

The employee-owners of IT Landes thank you for your continued patronage! We strive every day to live up to our core values of “Trust, Quality, and Value” and we truly appreciate when our clients take the time to let us know how we are doing. Thank you again!!
Martin J.
5.0
02/13/2016
The technician was very professional and found and fixed the the issue right away. We have not received the bill yet so I can't comment on price. But we were very satisfied in the service and will definetly use him again in the future if we have heating or similar problems.
Description of Work
The technician came over on time and very quickly. Our radiant floor heating was not working. He quickly discovered a very simple problem and fixed it right on the spot, not needing any parts.
Category
heating & air conditioning/hvac
Karen H.
3.0
01/14/2016
We used IT Landes. They were expensive. The plumbing work they do is good. They came out and they charged us a lot of money for the inspection. They did work on them and within two months one of them was leaking. Then they charged us $165. I found they were on the (inaudible 00:06:10) performance. I wish they just said, this isn't a good product and we can't do anything for you rather than try to fix it, charge us a lot of money and then have to come back in two months and spend more money. Other than that, they do good work. They're just a little pricey and I guess all plumbers are. I consider us upper middle class and I still can't afford $500 a year just for maintenance work on humidifiers we had. I would make two recommendation to anyone using them. Accumulate your jobs, in other words, get two or three of them together and have them come out. Then they're very reasonable because they charge you this money coming and going. If you got two or three jobs, you really save that way. The second thing is on their humidification thing on April, it just did not work for us. I'm hoping now that it'll be good for at least awhile but I don't think I call them back for that work. They're probably good-natured people. It's just frustrating for us to have them come back, do work and then not have it work again. They do a yearly inspection that you pay for. They came out, inspected it and then it turned out that one of them wasn't even working for the whole year. This year, we did it again which is when they found out the one wasn't working for a year. They spent time working on it, it was a bill of $350 for the inspection and the work that was done. I use them for sump pump and outdoor plumbing.
Description of Work
We had a problem with the performance of the humidifiers.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for sharing your story. We will use your experience as a teaching opportunity for our staff. IT Landes has been serving the community since 1929; and while we’re not perfect, we do our best to live up to our core values of Trust, Quality, and Value. We appreciate you taking time to post about your experience.

Other Information

Services offered

Plumbing - Water Heaters, Well Pump, Water Tanks & Softeners, Sewer Drain Cleaning, Video Pipe Inspection, Sewer Pumps, Underground Water, Sanitary Drain Line Replacement, Heating Gas, Oil, Electric, Hot Air Furnaces, Hot Water & Steam Boilers, Heat Pumps, Under Slab Radiant Heating, Geothermal Systems, Radiant Heaters, AC Installation, Ventilation, Air Cleaners, Humidifiers & Duct Cleaning.

Payment options

Visa
MasterCard
Discover
Check
Financing

FAQ

IT Landes Co is currently rated 4.6 overall out of 5.

IT Landes Co is open:

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

IT Landes Co accepts the following forms of payment: Visa, MasterCard, Discover, Check, Financing

Yes, IT Landes Co offers free project estimates.

Yes, IT Landes Co offers eco-friendly accreditations.

Yes, IT Landes Co offers a 10% senior discount.

Yes, IT Landes Co offers emergency services.

Yes, IT Landes Co offers warranties.

IT Landes Co offers the following services: Plumbing - Water Heaters, Well Pump, Water Tanks & Softeners, Sewer Drain Cleaning, Video Pipe Inspection, Sewer Pumps, Underground Water, Sanitary Drain Line Replacement, Heating Gas, Oil, Electric, Hot Air Furnaces, Hot Water & Steam Boilers, Heat Pumps, Under Slab Radiant Heating, Geothermal Systems, Radiant Heaters, AC Installation, Ventilation, Air Cleaners, Humidifiers & Duct Cleaning.

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