DeckPro Powerwash Company is a family owned business that started in 1996. We continually refine our methods to ensure we are using best practices in terms of safety and quality. We specialize in wood restoration, repair and maintenance as well as the cleaning and coating of concrete surfaces. In addition to being licensed and insured, we hire and train our employees to become part of a company culture focused on the customer experience. We typically request a 50% deposit to schedule a project, then email an invoice for the balance upon project completion. We accept payment by credit card, check, and/or cash. We place high importance on communicating effectively and developing relationships with our customers, incorporating feedback into our work and our company policies.
Great! Deckpro did a fantastic job power washing my pool deck and slate patio. They were super easy to schedule, friendly, professional and I would definitely use again!
Description of Work: Deckpro did a fantastic job power washing my pool deck and slate patio. They were super easy to schedule, friendly, professional and I would definitely use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$840
Response from DeckPro Surface Solutions
Thank you, sir. Likewise, it has been a pleasure to work with you over the years. Wishing you and your family many happy occasions in your beautiful backyard.
Eloise D.
12/2023
5.0
decks
 + -1 more
DeckPro Surface Solutions did an excellent job rehabbing our deck. They worked with our design ideas and went beyond to meet safety standards, such as installing new, secure footers.
Description of Work: Rehabbed deck, stairs, boardwalk, fence, and trellis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy S.
09/2023
5.0
decks
 + -1 more
I hired DeckPro to replace the rotted railings of my deck, and re-paint. They handled everything from the permits to reaching out to our HOA. The work was completed timely and looks fantastic!
Description of Work: Replacing deck railings and paint
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard H.
08/2023
5.0
decks
 + -1 more
Everything turned out much better than expected and DeckPro was very thorough and confident in what they were doing. They can easily recommend what is needed for any deck job. They also handled a mistake on my part with ease and were very accommodating, even picked up the stain for me. I could not recommend their services more!
Description of Work: I needed my deck/house to be power washed and have the deck re-stained per my HOA requirements.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Ellen D.
08/2023
1.0
deck cleaning
 + -1 more
Work was substandard, not at all the quality I was expecting. They ran out of paint, had to come back, ran out of paint again; at that point We finished it ourselves. Best to just stay away from this Company. All the workers were Freelances not full time employees of DeckPro, which becomes an issue if one of them get hurt on your property. DeckPro workman comp (if they have it would not cover the injury, it would fall on home owners insurance. That was my bad for not checking before hiring. On top off all this, I receive a paid receipt showing the entire bill was paid now weeks later I am being harassed by Randy for payment I told him about the paid receipt and upon returning from vacation I will check my credit card statement he is now threatening me, it's quite the nightmare on a job that really wasn't done painlessly. Regarding his comment about our deck need to be demolished, I've attached a picture we finish the paint ourselves since they ran out of paint twice. Randy is the epitome of the definition Mansplaining. I do not believe his 4.8 review is accurate. I do believe it’s probably friends and family building his rating up, he truly is bad news. If I can help anyone not go through what I’ve gone through it would be worth it. I asked him today for proof of insurance, and he refused to give it to me. I just want people to be smarter than I was in this instance. Also please note all reviews are a few years old
Description of Work: Sand and paint deck
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,700
Response from DeckPro Surface Solutions
1) DeckPro and all employees and subcontractors are fully insured (worker’s compensation and liability). We use a mix of employees and subcontractors depending on the project. 2) DeckPro has been a registered and licensed business in good standing in PA since 2002. Read on (here and Google Reviews) to see how our relationships with customers go most of the time, typically with more stable and rational customers. 3) This particular customer was offended that our professional recommendation was to demolish the rotted and unsafe support structure, so withheld payment and refused to pay for materials and late fees as agreed in a signed contract. 4) As the pictures show, there were years of neglect and poor workmanship that we asked to remediate on a quick timetable to help prepare for a party (which is why we warned about the structural integrity of the deck). 5) If there was a review site for companies to decide whether to work with a particular customer, we would certainly warn other contractors to beware.
Michael R.
12/2022
5.0
decks
 + -1 more
Justin and Ryan were the lead guys on our deck demolition and placed stone slate in the ground to extend our patio. The work was very well done and they were incredibly courteous. I highly recommend them!
Description of Work: Deck demolition, stone slate installation, wooden steps created.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$3,696
Response from DeckPro Surface Solutions
We are delighted to receive this feedback and very much appreciate your endorsement!
Tuan S.
11/2022
5.0
pressure washing
 + -1 more
Prompt, thorough, and professional. Would hire again.
Description of Work: We had DeckPro pressure wash our Trex deck and garage roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$662.5
Response from DeckPro Surface Solutions
We appreciate your feedback and look forward to working with you again when you need us next!
Alan B.
08/2022
5.0
decks, deck cleaning, pressure washing
 + 1 more
The whole process went surprisingly well. All the workers were very professional, polite, and well spoken -- as well as really knowing what they were doing. There were areas that required very detailed work. I was amazed at the willingness to put in the time to get that part of the job done. When they finished that portion I was actually amazed at how fast they got it done.
Description of Work: Our deck, which is large, hadn't been touched up or repaired in several years. Boards needed to be replaced and the whole thing needed resurfacing (pressure washing and staining).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from DeckPro Surface Solutions
We are surprised you were surprised because we place high value on our responsiveness, professionalism, and workmanship. We are very pleased to know when customers appreciate the details and recognize outstanding effort. Thank you, and enjoy the deck!
Kevin L.
07/2022
5.0
decks
 + -1 more
All went very well considering we were out of town while the project was undertaken. Very professional, accurate in estimating and punctual in completion. Clean-up was miraculous, yard area around deck was left as if there was no work done in the area.
Description of Work: Clean deck and stain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
Everyone on the team takes great pride in our workmanship, and we are thrilled when customers recognize our efforts. Enjoy your deck!
Les S.
01/2022
5.0
decks, deck cleaning
 + 0 more
Our experience with DeckPro was absolutely terrific, start to finish. We needed to have a deck railing installed quickly to address an insurance concern and DeckPro was very responsive. Justin came out and understood right away what we wanted for the railing, and designed a railing that was exactly what we were looking for. Randy helped us evaluate kits and suppliers and a local showroom. Justin and Ryan came out to do the install and they built exactly what we wanted. Extremely professional and competent, and the work is flawless. Communication was also terrific, we knew exactly when Justin and Ryan would be onsite and they showed us the completed work and went through the details at the end of day. Will use them again in a heartbeat. Highly recommended.
We take great pride in feedback like this; It is a pleasure for our team to feel appreciated in that way. As a team, we promise our customers that we will listen to their needs and dispatch expert installers to turn their vision into reality. Thank you for validating our efforts. We look forward to servicing your deck again in the future...
DeckPro Surface Solutions did a fantastic job. They were super responsive throughout the entire process. They were able to provide me an estimate and complete the job quicker then expected. The carpenter Christian was very informative and professional. I am very happy with the staircase that he put in. Pricing was fair for the top quality work that they did. I would recommend them to anyone who needs deck work done!
Description of Work: Small outdoor staircase
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
Thank you for your encouraging feedback. We are so glad you appreciate the craftsmanship, professionalism, and hard work of our team!
The deck looks great and the employees who did the work were efficient and pleasant.
Description of Work: Replace boards on our deck, clean, and stain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,225
Response from DeckPro Surface Solutions
We appreciate the opportunity to work with you and look forward to next time!
Michael B.
10/2021
5.0
deck cleaning, pressure washing, house painters
 + 1 more
It went great. Very professional-from a prompt estimate, to quick scheduling, to friendly, professional workers at our house. And follow ups every step of the way.
Description of Work: Deck power washing and staining
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
We love to hear when our customers appreciate the professionalism of our team!
The team at DeckPro did an amazing job on the deck at my home! The work was handled professionally and quickly, and the price was fair and payment was easy. The workers treated my property with care and cleaned up all debris quickly when the job was completed. While all the workers were super at what they did, I have to say the carpenters, Justin Ortiz and Christian Almodovar were real artisans at what they could do. It was like getting a new deck for a fraction of the cost.
Description of Work: Extensive deck repairs, resurfacing and staining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
Thank you sharing your encouraging feedback of our skillful technicians and professionalism of our team!
Oscar S.
08/2021
2.0
decks, deck cleaning, house painters
 + 1 more
The team pressure washed and painted our deck. The team that completed our project did a poor job initially, (paint on flowers and on a few spots on our home). The team rectified most of our issues, was extremely responsive and their prices were competitive. However, we will not plan to use them again.
Description of Work: Power wash and stain our deck
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$2,000
Response from DeckPro Surface Solutions
We invite feedback in all forms and appreciate the time our customers take to publicize their experience with our company. Without a doubt, there were mistakes made in the execution of the stain portion of this project, which DeckPro representatives acknowledged privately with the customer. The DeckPro Team followed standard procedure in immediately addressing the concerns of the customer, articulated beautifully by the customer in this review. All-Star baseball players make errors, Pro Bowl running backs occasionally fumble the ball, and elite point guards turn over the ball. DeckPro owned the mistake and corrected it. In finalizing the project and correcting the errors acknowledged above, the customer requested $1500 worth of repair work on the structure of the deck at no cost. This scope of work had never previously been proposed or discussed. While we are willing to go to great lengths to ensure customer satisfaction, this unreasonable request was denied, resulting in this review. We continue to use customer feedback in our daily operations to make sure that each member of our crew understands and appreciates the expectations of our customers so that we can exceed them. We hope that all customers will continue to share their experience so that we can continuously celebrate our wins and make improvements when necessary.
Heather K.
06/2021
5.0
decks, deck cleaning
 + 0 more
DeckPro Surface Solutions was wonderful to work with! Randy and his team were very professional and courteous. Angela was a pleasure to talk to and schedule our work with. She kept us in the loop every step of the way! I would highly recommend this company and will use them again in the future!
Description of Work: Deck repair and staining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from DeckPro Surface Solutions
We appreciate the encouraging review. Thank you for the opportunity and we look forward to working with you again!
Cheryl W.
06/2021
5.0
contractors, deck cleaning, pressure washing
 + 1 more
Excellent job, professionally done!
Description of Work: Power washing and staining of deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
Thank you for the opportunity to work with you again and we look forward to next time!
Justin M.
05/2021
5.0
deck cleaning, house painters
 + 0 more
Randy and team did a great job with repairing a very large deck and re-staining it. The deck is getting old and needed lots of boards replaced, along with a loose stair and railing sections that needed extensive carpentry work. They were upfront about the cost and even though the final amount was higher than what was originally estimated, it felt fair given how large the job was. Communication was great, follow up was great, highly recommended!
Description of Work: Deck repair and re-stain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from DeckPro Surface Solutions
Thank you for the opportunity to work with you and we look forward to working with you again in the future!
rick H.
04/2021
5.0
decks, deck cleaning, pressure washing, patios
 + 2 more
It went well, Deck Pro's team were there on time, properly equipped, very careful not to disturb or allow any spray to soil or damage anything. They made every effort to restore the deck to good condition. I requested they return to correct a few minor areas needing d additional attention, sanding and restaining / touch up and they did so, without any problems or complaints. I would definitely recommend Deck Pro!
Description of Work: Deck powerwashing and staining
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from DeckPro Surface Solutions
We are so glad you are satisfied with our service and quality of work. Thank you for the opportunity to work with you and we look forward to next time!
Great! I would like to recommend DeckPro Powerwash for any deck, fence, patio power washing and staining you may need. They do a lot of other work as well. They have excellent customer service and a thoughtful, high quality team. Most of our house, deck and fencing is wood and cedar and almost 30 years old but they always make it look like new and it has really held up over the years as well. They guys are super nice too.
Description of Work: A lot of house, fence, steps, deck, landscape area staining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
We greatly appreciate the opportunity to work with you and look forward to working with you again in the future!
Nat C.
03/2021
5.0
decks, pressure washing, house painters
 + 1 more
From my initial call with Angela, my communication of the payment process and specs with Randy, to the completion of the work done by Matt and Ryan, DeckPro was incredibly responsive, professional, and customer-focused. I indicated a very tight timeline for the work, and they completed power washing, sanding, and re-staining of my front porch in just two days. The finished work looks wonderful and I would highly recommend them for their awesome communication, professionalism, and workmanship.
Description of Work: Porch power washing, sanding, and re-staining
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from DeckPro Surface Solutions
Thank you for the encouraging review. It was our pleasure and we look forward to next time!
David V.
01/2021
5.0
decks
 + -1 more
Professional, straight forwarded estimating. Quality work. Nice to work with a company like this.
Description of Work: Deck restoration
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from DeckPro Surface Solutions
Thank you for the positive feedback. We appreciate the opportunity to work with you and look forward to the next project!
Adam Z.
01/2021
5.0
contractors, decks, fencing, gutter cleaning
 + 2 more
Randy is a great communicator and gave a thoughtful estimate, explaining his thinking when he first came out. They always made sure I knew when they were coming ahead of time, and then Ryan would also text when he arrived to do the work to again make sure I knew they were there. The work took a bit longer was a little more involved than initially predicted, and they made sure I knew what was happening. And they did good quality, sturdy work on two long-neglected aspects of the backyard. The deck has never looked so good, and the fence is in the best shape it's ever been in.
Description of Work: Fence repair; deck repair and staining
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
We appreciate the positive feedback and the opportunity to work with you. We look forward to next time!
Overall, the entire service went extremely well! When I called to inquire about DeckPro services, I received an immediate response. In addition, the invoice for the services to be provided and the payment process were clear and concise. The DeckPro employee arrived on time and completed an outstanding job! The employee maintained a professional demeanor. Yes, I would recommend DeckPro company to my neighbors, family, and friends!
Description of Work: Powerwash my slate steps, cement walkway/patio and a brick flower bed low wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
Thank you for your encouraging feedback. We appreciate the opportunity to work with you and look forward to the next project!
Mark W.
10/2020
5.0
decks, deck cleaning, woodworking
 + 1 more
We are pleased with the work that was done. In particular, the carpentry work on the needed deck repairs was excellent. We would definitely use them again and highly recommend DeckPro.
Description of Work: DeckPro power washed our deck, painted it, replaced rotted pieces of the deck and built gates
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from DeckPro Surface Solutions
Thank you for the opportunity and we look forward to next time!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pressure Washing,
Deck Maintenance,
Decks and Porches,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Siding
FAQ
DeckPro Surface Solutions is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 4:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
DeckPro Surface Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa