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01/26/2022
Les S.
Our experience with DeckPro was absolutely terrific, start to finish. We needed to have a deck railing installed quickly to address an insurance concern and DeckPro was very responsive. Justin came out and understood right away what we wanted for the railing, and designed a railing that was exactly what we were looking for. Randy helped us evaluate kits and suppliers and a local showroom. Justin and Ryan came out to do the install and they built exactly what we wanted. Extremely professional and competent, and the work is flawless. Communication was also terrific, we knew exactly when Justin and Ryan would be onsite and they showed us the completed work and went through the details at the end of day. Will use them again in a heartbeat. Highly recommended.
Description of Work
Install deck railing + replace selected floor planks.
Category decks,deck cleaning
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/24/2022
Service Provider Response
We take great pride in feedback like this; It is a pleasure for our team to feel appreciated in that way. As a team, we promise our customers that we will listen to their needs and dispatch expert installers to turn their vision into reality. Thank you for validating our efforts. We look forward to servicing your deck again in the future...11/30/2021
Sean B.
DeckPro Surface Solutions did a fantastic job. They were super responsive throughout the entire process. They were able to provide me an estimate and complete the job quicker then expected. The carpenter Christian was very informative and professional. I am very happy with the staircase that he put in. Pricing was fair for the top quality work that they did. I would recommend them to anyone who needs deck work done!
Description of Work
Small outdoor staircase
Category contractors,decks,handyman service,deck cleaning
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/30/2021
Service Provider Response
Thank you for your encouraging feedback. We are so glad you appreciate the craftsmanship, professionalism, and hard work of our team!10/26/2021
Christine G.
The deck looks great and the employees who did the work were efficient and pleasant.
Description of Work
Replace boards on our deck, clean, and stain
Category contractors,decks,deck cleaning,pressure washing
Cost $2,225
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/26/2021
Service Provider Response
We appreciate the opportunity to work with you and look forward to next time!10/22/2021
Michael B.
It went great. Very professional-from a prompt estimate, to quick scheduling, to friendly, professional workers at our house. And follow ups every step of the way.
Description of Work
Deck power washing and staining
Category deck cleaning,pressure washing,house painters
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/21/2021
+2 More
Service Provider Response
We love to hear when our customers appreciate the professionalism of our team!10/07/2021
Barbara C.
The team at DeckPro did an amazing job on the deck at my home! The work was handled professionally and quickly, and the price was fair and payment was easy. The workers treated my property with care and cleaned up all debris quickly when the job was completed. While all the workers were super at what they did, I have to say the carpenters, Justin Ortiz and Christian Almodovar were real artisans at what they could do. It was like getting a new deck for a fraction of the cost.
Description of Work
Extensive deck repairs, resurfacing and staining.
Category decks,deck cleaning,pressure washing,woodworking
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/29/2021
Service Provider Response
Thank you sharing your encouraging feedback of our skillful technicians and professionalism of our team!08/04/2021
Oscar S.
The team pressure washed and painted our deck. The team that completed our project did a poor job initially, (paint on flowers and on a few spots on our home). The team rectified most of our issues, was extremely responsive and their prices were competitive. However, we will not plan to use them again.
Description of Work
Power wash and stain our deck
Category decks,deck cleaning,house painters
Cost $2,000
Services Performed? Yes
Work Completed On 08/04/2021
Service Provider Response
We invite feedback in all forms and appreciate the time our customers take to publicize their experience with our company. Without a doubt, there were mistakes made in the execution of the stain portion of this project, which DeckPro representatives acknowledged privately with the customer. The DeckPro Team followed standard procedure in immediately addressing the concerns of the customer, articulated beautifully by the customer in this review. All-Star baseball players make errors, Pro Bowl running backs occasionally fumble the ball, and elite point guards turn over the ball. DeckPro owned the mistake and corrected it. In finalizing the project and correcting the errors acknowledged above, the customer requested $1500 worth of repair work on the structure of the deck at no cost. This scope of work had never previously been proposed or discussed. While we are willing to go to great lengths to ensure customer satisfaction, this unreasonable request was denied, resulting in this review. We continue to use customer feedback in our daily operations to make sure that each member of our crew understands and appreciates the expectations of our customers so that we can exceed them. We hope that all customers will continue to share their experience so that we can continuously celebrate our wins and make improvements when necessary.06/28/2021
Heather K.
DeckPro Surface Solutions was wonderful to work with! Randy and his team were very professional and courteous. Angela was a pleasure to talk to and schedule our work with. She kept us in the loop every step of the way! I would highly recommend this company and will use them again in the future!
Description of Work
Deck repair and staining.
Category decks,deck cleaning
Cost $10,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/28/2021
Service Provider Response
We appreciate the encouraging review. Thank you for the opportunity and we look forward to working with you again!06/07/2021
Cheryl W.
Excellent job, professionally done!
Description of Work
Power washing and staining of deck
Category contractors,deck cleaning,pressure washing
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/07/2021
Service Provider Response
Thank you for the opportunity to work with you again and we look forward to next time!05/08/2021
Justin M.
Randy and team did a great job with repairing a very large deck and re-staining it. The deck is getting old and needed lots of boards replaced, along with a loose stair and railing sections that needed extensive carpentry work. They were upfront about the cost and even though the final amount was higher than what was originally estimated, it felt fair given how large the job was. Communication was great, follow up was great, highly recommended!
Description of Work
Deck repair and re-stain
Category deck cleaning,house painters
Cost $5,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/01/2021
Service Provider Response
Thank you for the opportunity to work with you and we look forward to working with you again in the future!04/22/2021
rick H.
It went well, Deck Pro's team were there on time, properly equipped, very careful not to disturb or allow any spray to soil or damage anything. They made every effort to restore the deck to good condition. I requested they return to correct a few minor areas needing d additional attention, sanding and restaining / touch up and they did so, without any problems or complaints. I would definitely recommend Deck Pro!
Description of Work
Deck powerwashing and staining
Category decks,deck cleaning,pressure washing,patios
Cost $1,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/19/2021
Service Provider Response
We are so glad you are satisfied with our service and quality of work. Thank you for the opportunity to work with you and we look forward to next time!Wood decks & fences, concrete & paver patios, & exterior home & gutter cleaning
Deck Builds
DeckPro Surface Solutions is currently rated 4.8 overall out of 5.
DeckPro Surface Solutions is open:
Sunday: 9:00 AM - 4:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
DeckPro Surface Solutions accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, DeckPro Surface Solutions offers free project estimates.
Yes, DeckPro Surface Solutions offers eco-friendly accreditations.
No, DeckPro Surface Solutions does not offer warranties.
DeckPro Surface Solutions offers the following services: Wood decks & fences, concrete & paver patios, & exterior home & gutter cleaning
Deck Builds